What the Critics Are Saying...

- Myriam Joire, HothardwareWhile the Ace is a solid 5G phone overall, it feels like Moto’s cruising along. Sure, the user experience is excellent thanks to its clean Android OS with a few thoughtful tweaks, but that’s true of almost every other Moto handset. And the all-plastic build is a letdown when you look at Moto’s mid-r...

- Philip Michaels, Tom's GuideThe Motorola One 5G Ace needs more than just a low price to separate itself from other 5G phones, especially with the TCL 10 5G UW matching its $399 cost and the latest OnePlus Nord N10 available for even less. The long-lasting battery on Motorola's phone helps somewhat, but other positives like a b...

- Eugene Jeong, PhoneArenaThe new Ace model makes some smart trade-offs to make 5G more accessible, and it mostly succeeds, offering snappy performance, good cameras, great battery life, and a large, pleasing display for under $400. True, there are places where the budget cuts show, like the audio quality or lack of wireless...
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Common Questions
Motorola released the One 5G Ace on January 13, 2021.
Motorola backs up the One 5G Ace with a 1 Year parts & labour warranty.
If your One 5G Ace has problems and is still within its warranty period, you could contact Motorola support or the retailer you purchased the phone from. You'll find Motorola's contact information here. If your phone is off warranty and needs repair for a physical problem such as a broken screen or bad battery, you should visit an authorized service centre or a local phone repair shop. You can also connect with others in The Informr Community Forum to find and share answers to questions.
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