- Priya Ganapati , Wired
The Eris is a valiant attempt to make an Android phone widely available on a decent network. But the phone’s many flaws — its unresponsive physical buttons, middling call quality, poky performance — make it positively difficult to recommend.
Reviews (7.2/10 Avg. rating)
Natural call voice, buttons that respond better, durable optical trackpad, an excellent social networking aggregation service
The Desire is yet another fine piece of work from HTC – build quality is top notch as usual, and there's little to complain about the software except for the Flash performance. Some may argue that the Desire lacks freshness since the Nexus One's already shown it all, but we'd disagree – at the end of the day it's mainly about the software and service, plus the Desire is available from more carriers to begin with (outside the US, anyway).
So, circling back to our earlier questions, for the extra cost of the Desire over the Legend you get a larger and sharper s... Full review
Offer a slick and truly enjoyable user experience
For the average smartphone user who wants to stay connected with friends and family, as well as surf the web and watch videos, the HTC Hero for Sprint and the DROID Eris for Verizon are fantastic. Even without hardware keyboards, they are super easy to use and offer a slick and truly enjoyable user experience.
There are other devices out there with better hardware specs, like Motorola's DROID, but no Android smartphone on the market offers a better user experience than these two. I therefore give the HTC Hero and DROID Eris well deserved "Highly Recommended" ratings.
... Full review
Simple, yet handsome device
Despite its slim profile, the Eris' hardware is far from perfection. Most annoying are the four touch-sensitive controls (home, menu, back and search) that sit below the screen. These buttons easily blend into the screen and offer vibrating feedback for users. But they can be temperamental. Slight pressure is not always enough to activate an icon and it can get annoying to keep pecking at it to elicit a response. Also, you're pretty much hosed if vibrating feedback annoys you. There's no way to turn off that feature.
The Eris' major problem is that it feels sluggish. Running a Qu... Full review
love this phone
This phone is amazing.Never ever crashes and the internet loads wonderfully.The touchscreen is amazing and although on most phones texting is a chore on all touchscreens on this phone,texting is a breeze.Easy to use only took me about two days to understand how to use it fluently (although as I went along i uncovered some new things to use).This was my first smartphone and I am far from disappointed.Less
Not enough memory
This phone is like a slow computer that frustrates you to no end. Everything takes several seconds to load, and often seems frozen.Less
This phone is ok, but I really miss my blackberry. I don't think the touch screen phone is for me. However overall it is a good phone with lots of interesting apps to play with.Less
Good except for some inconsistent software
I've owned this phone for about two weeks and am still getting to know it. Lots of good things about it. Love the Google sky map app! This is my first smart phone; my previous one was a Dare, so I'm not an early adopter. But I'm technically proficient -- use Linux, program in C, all that. I downloaded the manual for this phone and am somewhat frustrated by the disconnect between what the manual says and how it really works, or doesn't. I can add "Favorites" but can't remove them --- the phone does nothing like what the manual says it should. To remove a favorite, I'm going to have to delete all and add some back. It is FAR from transparent how to get the list of choices (text, call, etc) to come up when you tap a favorite. The "obvious" way to add a favorite just gives you one default option; you can select either text or call, but not both in a menu. Moreover, I can't change the options on a favorite as the manual says I can: when I hold on a favorite (following the manual), the only option that comes up is to delete them all. I'll stick with the Android operating system because it's pretty clean and powerful, but maybe you can sense my frustration with the user interface. I mean, most people don't read the manual, and when you DO read it and it still doesn't help, something's amiss.Less
This HTC desire seems different than the one Telus is selling. http://www.telusmobility.com/en/QC/htc_desire/index.shtml The device is different, even the specs are different. What does that mean?Less
Decent but multiple issues...
Firstly, I would like to say that Droid is up and coming and getting better all the time. With that said, you can tell this phone is a prototype, used as a template to test out the Droid capabilities, but leaves you wanting more. There are several issues with this phone that have not only been verified in multiple forums, but even I have encountered these same issues. Before I get to the issues, I will rant a bit on what the phone is lacking. First, it is lacking camera flash. The 5 MP camera is nice, but HTC should have included flash because the camera is useless in darker areas. You also have to hold the phone extremely still to take photo's as any slight movement will end up causing blurry photo's. The camera has multiple features, but image stabilization is not one of them, which I thought was strange as even the cheapest digital camera's these days have this as a main feature. Another feature not included is within the software and that is flash. The Motorola Droid and Droid Incredible both have this feature so that you can view flash images and even Live Wallpaper, but the Droid Eris does not. Granted, I have been told that it is possible that the new 2.2 Android update that is supposed to come out by the end of July 2010 should have that capability, but I am not holding my breath. The apps, though great and mostly free for the most part, tend to run by themselves, slowing down the phone in which you have to constantly run a task killer in order to shut them all off to speed up the phone again. There are no options to cause these apps to stop running. The preloaded software, like MP3 Store, Messages, Internet, Voice Dialer, and a few others are constantly starting by themselves and there is no way to uninstall them or turn them off which I find very nerve racking. Another thing I have noticed with HTC is the lack of signal strength. I constantly have only a few bars and sometimes one or no bars in an area in which my Blackberry Storm got full signal strength at all times. I have swapped out my Droid for another Eris and am still getting terrible signals everywhere I go. The reason I swapped out my phone for another one is due to the fact that the home screen automatically, by itself, moves to the left, on its own. This is a major problem with this phone and I am not the only one having this issue. While Verizon is good in swapping out a replacement, they are still feigning oblivious to hearing about such problems. Looking this issue up online I have seen a host of forums and boards where people are having the same problems with this phone and where Verizon is reported as not having a clue as to this issue. My phone got so bad I could barely make phone calls or respond to text messages, which the screen automatically moving to the left constantly affects greatly as the cursor moves all the way to the beginning of whatever you are typing causing you to always having to touch the text box to advance the cursor back to the end of the message to continue texting. The screen also became unresponsive to where I had to pull the battery and replace to reload the software. Another issue is the fact that it takes forever to make a call. You tap the green button or the middle on screen button and while it takes you to the contact list the software takes forever to make the call. So far my "refurbished" phone I just got seems to be working just fine, but still with laggy screen response time (which I hope will be fixed in the 2.2 software update) and the screen has not moved to the left on its own yet, but according to multiple forums, swapping out the phone for another one doesn't remedy the issue. And mind you, my Eris I had before I swapped for another one, was brand new. If a brand new phone can still have those same issues that everyone seems to be having, then the phone is being sold defective by Verizon and I find that disconcerting. I just recently looked on the Verizon website and they no longer carry the Eris, which I am not surprised to see. This phone has so many issues, that it is only by Verizon's promise to alleviate any issue you come across with your phone that I am still a loyal customer. Verizon is getting the iPhone in January so I might be upgrading to that, but I still love Droid.Less
I have had my Eris about 6 weeks. I have just fallen in love with my phone. It has taken me a while to get to know it but as I discover another capability, I just get amazed. I love how it is so integrated with google. I just spent 4 days out in the country w/no access to the internet except through my Eris and I was able to make reservations for another trip, do my research, check emails, facebook, etc. Just so handy!! I can't complain about the battery. I listen to my podcasts, NPR radio and music which is a drain but nothing serious. If I don't listen to podcasts, just surf the internet and talk on the phone, the battery easily last all day. I recharge each night regardless. I am very happy with it and don't have anything to complain about!Less
After having this phone for several months I was ready to throw it out in the street. Even after upgrading to 2.1 it was still laggy. I was constantly sending cryptic emails to friends because of the auto correct. Perhaps the most annoying thing about the phone was its behavior whenever I attempted to call someone back immediately after missing a phone call from them. I found that the phone would refuse to make or receive phone calls for several minutes. I also found that it I just couldn't answer phone calls. The integration with facebook and gmail contacts was nice, especially since it would match a picture with people, but it was annoying that it imported all of my friends from facebook into my contacts list, especially seeing as how 95 percent of my "friends" are people I have no intention of ever calling. On top of all that, Android boasts having lots of applications, but I found that most of these were of extremely low quality. I switched to a palm pre that I picked up on craigslist (a phone I would recommend) and thought about keeping the eris as a backup phone, but I think I'll get rid of it. I'd rather go back to my motorola q than the eris.Less
Battery doesn't hold out
First of all, I'd like to say that I love the Android software. I loved most of this phone immediately after getting it. I would replace this phone with the incredible in a heart beat if I could afford to. The short battery life is what frustrates me the most. I attend school in an extended service area and my battery goes dead within two hours if I forget to put my phone in airplane mode. Even when I'm within my immediate coverage area, with several minutes of surfing the web, my batteries are almost sapped. I paid more money for a stronger battery that I ordered online. This one helped, but it still ran out faster than what I really need. I love everything else about this phone, but unfortunately, if I can't keep juice in the phone, it's worthless. I'm going to try to see if I can get an HTC Incredible without paying full retail price.Less
Laggy and irritating
Would have been a very nice phone...however slow and laggy leads to irritating - will be returning after about 2 weeks of use.Less
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Manuals / User Guides
- HTC Droid Eris Manual (PDF)
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