i have a pattern lock screen & forgot the pattern and i'm lock out. Need to get that off so i can use the phone........need help
Hi Barry. After 5 consecutive failed attempts to enter the correct pattern, an option on the bottom of the screen should appear. It could be something like "Forget pattern?". Tap on that and enter your Gmail username and password. Once correct details have been entered, your phone will be unlocked.
Let me know if it works for you.