Why won't ZTE Quartz take pictures or screenshot?

I've had this phone for about 5 months and all of a sudden today when I try to record or take a pictures its showing up black, and won't save in my gallery as a active picture. Its just the picture symbol with a error symbol on it and it keeps saying "unfortunately contacts has stopped" I have not force stopped any apps and I don't know why this is happening please help!!!!

kim phillips

I'm having the same problem. How do I fix it?

Hmm.. Try installing a screenshot app from Google Play store. Let us know if it's still the same.

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