ZTE Phone Reviews & Rankings

Matt_10157 saved my day - week - month, etc!!! His solution worked the very first try!! My Grand Max X Plus was suddenly DEAD - no light no nothing. I tried recharging. Nothing but sadness, knowing I could not afford a new phone anytime soon. I held down the power and the volume down buttons simultaneously and started counting....when I got to about one-thousand-fifteen it beeped! Lit up! then gave me a weird screen that said FTS or something like that, so I held the same buttons again and it started up normally! No loss of anything! I should add that just prior to this last ditch effort, I looked at the phone and told it to work in the name of Jesus before doing it. Thank you Matt_10157 and thank you Jesus!

I had this same problem. At first my phone would just show the android symbol and then shut off. Then it wouldn't show the android just blink red. I held the volume up and power key while on the charger plugged into my computer so I could hear if/when it was cutting on. I showed a screen saying to avoid pressing the two at the same time. I did a long press on the power key. It cut on and then back off (it's really dead) afterwards it started charging. (Displayed the empty battery sign). Yayy!

I have the ZTE grand x max plus, the red light is on, and it keeps powering up red light shuts off the screen stays on for a second then shuts off and then does it all over again...... I have tried the power and volume button at the same time, I get the FTM screen and then it starts all over again.... somebody please help

I have tried everything holding every bottom down in all orders my ZTE zmax pro just not doing anything black screen no lights blinking nothing I give up please help.... The charger box is getting hot from phone being on the charger I don't know what else to do..

Try pushing the power button & the volume up & down button. It takes a couple times & you will need to hold the buttons in for 30 seconds or so but it will turnbon. This happened to me & I took it to the T-MOBILE store & they showed me how to do it. It's called a hard restart or something.

Matt's answer worked 100% my zte max duo just shut off and would not turn back on I tried for 30 minutes. finally googled an answer and it worked. I had to hold the power and volume down button and it turned itself on after about 20 seconds.

I'm having the same problem, I've done all of the steps. It's either a red light still there, or when it powers on the backlight shows but the screen is dimmed, like a dark background. And the indicator light blinks green, I can't see anything still. What's the problem now? Please help...

i need help I don't know how or why but when I got home from school my phone turned off and every time I put my password so it can turn on it stays frozen

Matt - thank you sooooooooo much! I live in the country as was going to have to five an hour to the phone store. I almost cried when I thought I was gonna lose all of my pics apps and contacts!

My zte max wont turn on i hold down the power button and the red light just blinks then i plug it in and it blinks a red and orange light i have left it plugged in for 2 hour still didnt work?

matt you are the man.. if you try matt and it still don't work try hooking your charger up and pressing power button it worked for and I didn't lose any of my stuff that was on the phone!!!!

My ZTE has a black screen with no red light It just shut off, my battery was low so I put it on charger and the red light wont come on or the phone!! please help

My zte max only shows the android symbol and thats it... it still been on this screen for the longest.. if any one can help me.. i can send money for a helpful return !

Got screen replaced and now just vibes and red light comes on then goes off and does it over and over I tried charging and the hard boot with volume buttons got nothing

Thanks Matt , Your idea worked for my daughters phone. I just bought it one week ago, I for sure thought it was a gonner. Appreciate your time invested and your thoght to share :)

It works for everyone except me D': So you are supposed to press BOTH the up and down volume button and power button at the same time for about 30 sec?! D: Because that's what I did!

OMG Thank you Matt! This happens to me every once in a while and I just have to let my phone die before I charge it and it turns on. You are amazing!

I did everything but still wont turn on if I press it for 30 sec the red light turn on but then it go off what else can I do I have 2 weeks with it

I need help..my boost ZTE Max plus will nor start. It keeps saying android is starting, . I've done everything that was suggested and nothing.. Please help..

My ZTE Boost Max will not come on and when I charge it the light comes on but it still won't come on what should I do?

My power button on my zte max for boost mobile will not turn my phone off. Does anyone have any suggestions on how to fix this issue?

my zte phone turns on and it just say FM it wont go to the main screen what can i do to make it work ?

I have the boost Mobile boost max but it won't turn on, I have tried everything but the orange light is staying on

Try charging your phone for a while, at least 10 minutes. Try turning it on after that. Your phone may be just out of power. Let me know how it goes.

The power button & volume down worked great! I'm no longer having a heart attack!! TY!!

Thanks Matt it worked! I had to do it like 5 times...but it came on finally! Thank you! Thank you! Thank you!

my phone died last night it wont charg or turn back on

THANK YOU SO MUCH! It worked! I just bought this phone 5 days ago and was so scared that I broke it already.

My boost max is charging fine but won't power up help me somebody please I have no insurance

I was watching YouTube and my phone shut off and will not turn on

Thanks Matt that really works. I really appreciate all of your help. And thanks once again

DAMN IT MATT YOUR THE BEST!! THANK YOU SO MUCH!!

Matt It really worked thank you just got this phone

My phone shows the Android icon and powers off ..I've tried the hard reset and still does nothing?

i just had this same problem .Thank you google and thank you MATT it really did help

ty matt it worked I thought my phone was a throw away thanks so much

Thanks a million Max_10157 you rock! My phone is working now!

Thankz Matt I would've had to buy another hundred dollar phone. Thank u so much.

Thank you so much! Pressing the 3 buttons worked for me

When your done doing what max said go to sd read the top ok

Matt_10157 YOUR AWESOME THANKS FOR THE INFO. IM SO GRATEFULL FOR PEOPLE LIKE YOU!!

Thank you so much...I was stranded and this worked! GOD BLESS YOU!

Hey guys! If Matt's answer worked, please click Good Answer on his post. :)

Matt, sir... you just saved my life ! the real MVP !

Is it possible the power button can go out ?

Thanks Matt. My girlfriend said thanks as well. Works here.

Thanks so much it worked & I really needed it on! :)

thanks alot matt i was going to have a breakdown

thanks Matt your response helped me as well

Yes MAtt..your great!...it worked for me too!

MATT YOU ARE THE MVP OF THE YEAR THANKS!!!!!!!!

Worked awesomely!!!!

will not turn on at all

Worked thanks

Why wont it work,(((((

Thanks Matt it worked!

MATT is AMAZING !!!!!!

Thanks Matt your a life saver.

Matt, Your answer is still kicking butt!!

Thanks so much, it worked!

Thank you, Matt! Ur a lifesaver......

Thanks matt great answer worked for me

Thanks Matt! You rock!

Wow thanks matt

Thank you worked perfectly

Omg!!it worked I love you Lol

Matt oooooh my god my nikka. Ur awsome

thanks matt you are the BEST!!!!!!

matt is a genius

Thanks Matt It Worked For Me Too

really works for me thanks matt

Thanks Matt

thank you very much, it worked

Thanks Matt this really worked

YOU ARE MY SAVIOUR

Thank you, Matt!

It worked ! Thanks

Matt is AWESOME!!!!!!

Yeah!!! Thank you

Good job... Matt it worked

Thank you matt it worked

I've had my ZTE for about 2 months from now. Today my phone was saying that Instagram wasn't working well so I could either report it or close it. So I closed it and I tried to reopen it but it did the same thing. I went to one of my other apps and it did the same thing so I thought maybe resetting the phone would do the trick. It did not. After about 3 minutes the phone turned on but it was at a screen with writing that said something about resetting my phone. I tried to press reset phone (since it had a little button to do so) but that did not work at all. I keep trying to but nothing happens. PLEASE HELP!!!!!

I currently dropped my phone in water, it was fine at first other than vibrating non stop but then turned off for multiple minutes with the red light on it, I have a ZTE maven, android, and then it turned on by itself, and went to the recovery mode, it keeps turning off and on rapidly byes elf to the recovery screen, I do have enough time to more the controls to do a reset but when. I press the power button to select it doesn't to anything and the. Eventually turns off and on again and does the same thing. Also I can't take the battery out be uses if I do it says it'll damage the phone... What do I do help? Wait for it to die?

So I have the samw problem. My screen is off and the red light is flashing, when I push the power and volume button the red light stays on, so I then press the power button and it starts blinking again.... wtf??!!! Please help I took the back off but did not remove the battery and was told since I did that it is not coveres my the warranty. I wish they would have told me that little bit when I bought the damn thing. -_- Any other suggestions?!??

I was using my ZTE ZMax and it randomly wouldn't unlock, so I looked at the screen closer and it showed a VERY dim TMobile 4GLTE screen (The same as starting the phone) and it didn't have any red lights and only a green light when plugged in. I tried holding the power button down for about 15 seconds as suggested about and it restarted like a charm! Just try that 15 seconds because it seems to just be a force power on and off :)

Hi i was having the same issue found my new zte i had lost two years back...it may have gotten wet...i plugged in charger...didnt work i tried power and down volume...didnt work..but i saw u guys....the 15 sec power hold worked!....i went to unlock it... it froze and turned off again now with no blinking red light..imma let it charge as u say and and try again thanks

Stuck on blank screen with red status light: This is caused by holding both the volume up and volume down while turning on the device. (this can accidentally happen with your fingers because it is directly across from the power button) If the device shows a blank screen with a red light, hold the Power button for up to 15 seconds to restart the device. -be sure not to touch the volume control while you're doing it :-)

Thank you so much! Plugging it in and waited awhile...then I held the power button down for at least 15 seconds and it came on - I was so scared!!! I had plugged it in and it would not come on, no lights of any kind, but your suggestion worked and saved me a lot of time and worry!! Thank you!!!!

my phone shut off by itself, couldn't turn it on, no red or green lights, nothing when I held the on button, put it on charger for several hrs and nothing till I read this forum. I held down the on button until I counted to about 10 and it turned on. First time this happened, otherwise good phone. Thank you~

My apologies for the mistake. Phone doesn't have a removable battery. In the case that the phone like this doesn't turn on, try charging it for at least 5 minutes before trying to turn it on. If that doesn't work, I suggest that you take it to the store where you bought it for experts to examine the phone.

I need help, I just bought ZTE Maven from Wal-Mart few weeks ago and this morning (11/26) when I check my phone it doesn't want to turn on, there a green and red light flashing on the top and I left it charging last night

My zte 4g phone is on but the screen light won't turn on it only turn on when I press the power bottom for the screen light to turn off what to do and this happen by hooking it up to the flat screen tv

Hey just wondering I've had the zte zmax pro for awhile and a little red light was flashing that I've never seen before I didn't even know it had that!

my zte max has been charging since last night , i woke up to chek the time on my phone and it does not want to power on, a green light is blinking but it wont turn on! ANYONE HELP!!

I think the ZTE ZMax Is Just A Terrible PhoneI Need My Money Back. My Screen Turns Blue, Powers Off And Take Days Before I Can Power It Back On. I Think This Phone Has A Looping Problem smh

So I Just Got A Software Update, I Do The Update My Phone Starts The Reboot Then Its Stuck On zte zmax Start Up Loop.I Tried Every Method That Was Listed Nothing Works Someone Please Help!.

I thought my phone was fried. When I'd plug it in, the red charge light wouldn't even come on. Did what was suggested here to hold the power button for 15 seconds and it worked!!!

Another Thank you! to john b!!! Whew! I needed the phone for work and was getting worried. Your suggestion worked perfectly (I was between 11 and 12 seconds of holding the on button). Thank you again!

This just happened with my new ZTE Zmax Pro that I purchased just a week ago. Just tried this and my phone turned right on! Thank you so much!!!

The phone is on but the screen is black. The light is flashing green. I called it and I heard my ringtone, but the screen was still black. What happened? What do I do?

Once i plugged in my ZTE ZMAX into the charger, the pone automatically shut down into a black screen and i took it to the store and they couldn't do anything about it. HELP!!!

My phone is having an issue where it will power up to home screen but then die before going on and then restarting and it's been stuck in this loop since last night.

I dropped my phone and it cracked then it shut off and wont come back on what can I do?

CP. I restarted my ZTE and when I turn it on it says ZTE in white and it gets stuck in there what do I have to do pls help

My phone want charge or come on. When I charge it , the red light blink . I tried the volume and power button , that didn't work. What am I suppose to do ?

Had the same problem. Non removable battery. Held down volume up/down and power buttons for 30 sec , a couple time. Worked,,,,TU

My phone won't come on and there isn't a red light either the person I got the phone from said it was dead when they shipped it what do I do?

Pressing on the power button for 10 secs or more will turn it on. That tip from the start of this thread worked on my phone. Thank you!!!!

wow thank you it worked like a pro, held the power button down for 30 seconds and it came right back on!!!!

my zte zmax is stuck on an infinite loop of the startup screen and the red light is flashing. Please help. I've only had the phone for two days.

I really need help . i took the back off now ny phone is just blank but the light is still flashing what do i do ?

Metro zte zmax won't turn on won't charge anything. Was just working. Hasn't been dropped or pop or water spilled on it. What do I do. Helppppp????

Hi there. I highly suggest that you have it checked ASAP to avoid any further problems. Visit the store where you bought the phone.

Zte not turning on when i pug it up to a chargerr it flashes a red light but i still wont come on WHAT TO DO

I was using my phone and i turned it off and when i went to turn it on again it wouldent and i dont know what to do

My zte max phone has a black screen but u can hear the phone working but no picture what do I do

My zte max n5920n5920 power button is broken I need to get it to power on someone please help me

You have to hold more than 30 seconds, just keep trying and keep holding the power button . It's definitely a weird phone.

Remove the battery for a few minutes. Re-install after then charge the phone for at least 5 minutes. Let me know if that works.

Oh my gosh thank you it worked for me as well!! Your awesome whew, thought my phone was a goner

Thank u so much . Only had my zte max for less than 24 hrs. Thought i bought a bad phone . lol

thank so much i was about to cry i just purchased this phone thanks a lot really helped

My was working fine. Then, shut down completely. Rest won't work. What do I do?

OMG..THANK YOU SO MUCH I HAVE THE LOLLIPOP MAX AND IT WORKED,,YOU ROCK JOSH

Holding the powers button for 15 seconds worked!! Thank You

Hold the power button for about 10-15 seconds. Mine booted right up

plug the charger for 5 minutes then push power button for few seconds

Holding the Power button on for 15 seconds worked like a charm! Thanx so much!

Omg I could kiss you my phone was off all night lol

I'm having the same exact issue... What's the answer did u ever find out

when i did it it only turned off the light

Thanks Jon b my phone powered right on.... thank you Jesus..

Thanks it did work

It worked me as well. Thanks John

My lock button doesn't work tho.... ☹️

https://support.t-mobile.com/docs/DOC-18822

Thanks helped my daughter phone.

My Batteries Doesn't Come Out

Thank you john b , you're a genius

Thank you john b!!!! Life saver!!

Thank you it worked your a lifesaver.

Yes it worked!

It didnt work for me

Thanks @john b_65270 for your help

Thanks john b!! It turned right on!!

had the same problem, thanks

I'm having the same problem.

ZTE Max Z787. Mine shut down after putting new sim card in. For two days just that darn red light in upper right hand corner was showing. I plugged it in to charge but it made no difference, light was still on then I saw this on youtube and tried it. how simple and effective it was now my phone is back to normal and didn't lose any contacts or data HERES HOW: First push the volume button in up position while pushing on the power button at the same time (sounds weird I know) keep doing it for few seconds the phone will light up when it does let go of the POWER button only, but keep pushing in the upwards direction of the VOLUMN BUTTON. Keep doing for a few seconds until you see the android menu then follow the choices it gives you. You then use the volume button to scroll up and down the menu choices. I wasn't sure which one to tap on the first question to reinstate was already lit up so I tapped on that one when I did my phone vibrated a bit and started playing that familiar start up music. WOW it was back up with no loss of contacts or data. I'm a 68 year old lady if this was easy for me then it should be easy for anyone! lol To see it in action go here. https://www.youtube.com/watch?v=q0QqL742krE

I was scrolling on facebook last night & my phone just shut off I tried to get it to turn on but it just showed the ZTE Grand X Max + screen. When I tried to factory reset it it gave me an error E: Error in /cache/recovery log (read-only file system) E:Can't open /cache/recovery/last_log E:Can't open /cache/recovery/last_install E:Can't open /cache/recovery/last_kmsg E:Can't open /cache/fora/error_code E:Can't open /cache/fota/source_code E:Failed closing /dev/block/bootdevice/by-name/misc(I/O error) What do I do???

I'm having the same problem as you. keeping it on the charger for a long time doesn't even help.. I plug it into to charger, and the notification light just starts blinking. if I hold the power button, like I'm trying to turn on the phone, the notification light will just blink, and every time it blinks, it vibrates like it's trying to turn on, but nothing happens. if anyone knows how to fix this, and get the phone turned back on, it would be great if you could let me know how. thanks!

Hold down Power and UP volume button, when zte screen comes up let go of Power button but keep holding volume UP when you see the boot screen pop up let go. If the restart line is on press and release power. If it goes back to this screen do the power and vol UP thing again and dont let go of the vol Up key until it boots to the Cricket screen. I dont know why, but it worked for mine

Hold down power button & Lower volume button same time. It took me a few times of doing it to make it work. Some tiny screen with FTM Popped up twice. I kept doing the hold down power & lower volume button same time until it came on and then shut off. I let go of both buttons, and it turned back on. I hope this helps u. Everything works now on mine. But like I said I had to do it a couples time.

I dropped it water for not even that long toke the water off has fast has I could and it was working fine until I put it into my pocket and then when I tried to use it again the phone wouldn't light up and then when I tried to turn on the phone it still doesn't wanna turn on or light up its just a blank screen with the red light on top?

hold the power button as well as value up till a menu pops up then click the power button and it will slowly start up NOTE: you may have to try more than once, and you should be charging your phone as you do this

Mine was doing the same thing..... I called the manufacturing company who built the phone..... They told me to wrap it up in a paper towel and then put in a plastic bag and stick it in the freezer for 6 hours.... I did so and took it out it turned right on with no problems.....

I bought my phone not even a week ago and it was fine I got a text message went to read it and the screen will no longer turn on it just stays black the red light stays on but isn't blinking I tried what Amanda said and nothing even pops up

Well I did the same thing put my phone in the freezer for 6 hours and it turned on I was having the power issue but it turned back on no problems it said battery critical low but my apps and all came back on my screen

someone collected my ZTE phone and later I saw that all the applications were deleted from the screen. I have only the task manager at the left button corner and the clear all. please how can I get my applications icon on my screen back?

I was getting the red light, and tried your suggestion and it worked nicely. But what I did run into is how do I open the back of the phone if needed? If anyone knows a good link one a video please send. Thanks

Mine fell in dish water like two months ago i put it in rice and let it dry out and it still isn't working just the red light?

I think this video from YouTube (link) can help, check it out. Actually, it's from a different phone, but I think it would work. Try it at your own risk.

IT WORKS !! This is a video for anyone which has the ZTE GRAND MAX PLUS https://www.youtube.com/watch?v=q0QqL742krE

My zte grand x max plus turns on but won't start I erased the OS on it can I get it back

My phone won't turn back on it's just a blinking red light how I get my phone back to work

My phone is charged but will not come on what should i do

ive tried all of these and my phone does'nt work will not turn on has blank screen

fell in tolet and want do any thing but has a red light that stays on

Looks like it's charge out of battery power. Charge for like 10-15 minutes before trying to turn it on.

Mine is charging to 70% and stops can you help me?

Did you figure this out?

Started having the problem today where my touch screen feature putting in my password for example wouldn't work I could dim the screen by pressing the power button on and off but the touch screen wouldn't work when I hold the power button to turn the phone off but all it does is restart and same problem continues but after a while sometimes work I will try some of the suggestions provided in this thread and give my feedback if the problem continues

I have had my ZMAX act up a few times but I was always able to power off and on. Today it completely froze. It responds to the hard volume key and to dim the screen, but it would not give me the restart/off options on the screen. I just held the power button for 10 seconds and it vibrated and reboot itself. I tried hooking to the computer and it didn't help. good luck

my zte max xl rebooted by itself this morning and has been stuck on the virgin mobile screen since. I have tried a factory reset and I have also tried to do a regular reset, everything I try nothing seems to fix it. it always ends up stuck at the same spot.

My phone was unresponsive so I connected it to the pc and pc did not recognize it. So step 2 while still plugged to pc I held the Volume up and power button down at same time after 10 to 15 seconds later it came on and gave me the option to reboot. It works! Hope this helps .. Good Luck. :)

This is the second time my phone has done this. It will randomly freeze up and the only way to get it back to normal is to let the battery die and then charge it. It will not even let me turn my phone off. Is anyone else having this problem?

Yes, holding the power button resolves this issue if there is no hardware problem such as fryed chips or water damage . For some odd qurik mine tends to fail to boot giving me a ftm displayed on the screen. Again, holding the power button fixs this and the phone boots up.

My mom zte zmax is all the way frozen. We tried holding the power button down to restart it with out reseting the whole phone but its still froze. We tried calling it from another phone but its froze while vibrating.

Literally bought this phone three hours ago...and it froze up¡ I had to hold the power button for 20sec for to come back on. I hope it does happen again.

If this happens just hold in the power button for 20-30 seconds and it should restart and be all better , this worked for me so i hope it'll work for you too!

Avoid button mashing and closing videos while they are still playing. To restart your frozen phone hold the power button until the phone goes off. Be patient it takes about 10 seconds.

After I get my phone unfrozen how do I get my phone to come back on do I wait for it to charge then get it to come back on

Yeah a connection to pc should unstick it or u can do the hard reset..the vol and power button...but instead of selecting wipe or reset..Just select restart

Omg thanks so much.. Phone froze up did the pc hold the up volum button and start button and waaalaa it came on thanks guys

Nothing is working its frozen on the app I was on (Google Playstore) I tried everything on this page heeellllpppppp!!!!!!!!!!

Well, that's awesome! You get to fix your own problem. :) Maybe you can help other people as well? Visit The Informr Q&A Forum and check other people's inquiries.

after much research and no luck, I actually connected the phone to my pc. I guess with the pc/ phone interfacing, it got it out of the frozen mode. Yeah!!

I updated my phone this morning, and it froze completely. Store only gave me option of sending back. Do any of the suggestions work?

also when it freezes, go to another phone and call yourself. This has helped me twice. hope it helps you all too.

OMG this worked perfect!!! hooked up to PC then pressed power button and up volume por 10 seconds and boom!!! reboot!!

what a life saver thank you very much . It worked like a champ

Omg thank u Sooo much I was having a melt down

How cAn I reset without loosing pics

Hi! Hopefully I'm not too late to help someone out. I had the same problem & I had been looking for my videos for months. 1)Go to your file manager app icon, it should look like a folder. 2) Once you open it, swipe left to the phone tab on the top menu bar which is to the immediate right of category. 3) Now you should see a list of different folders. Click on DCIM and select camera' and 4)scroll all the way to the very bottom passed all of the photos, you should begin to see a small purple triangle indicating videos. I hope that helps you out.

I found a possible solution. I thought I had this problem too. The videos aren't in the gallery, they are in the DCIM folder, either in the internal memory, or your external SD card. Hope this helps folks.

If u cang find ur videos!! Go to the file manger. At the top. Theirs 4 things. Category, phone, sd, usb.. Then click phone then scroll down till you find DCIM click that. You'll see all ur video.

I had the same problem after purchasing this phone brand new. I was like wait....wherearemyvideos?? Lol. Thanks to the person who suggested looking for them in the file manager! Found 'em! YAY!!! :)

My video's was In my file manager then I swiped to my SD card hit DCIM, camera and they was saved at the bottom of my pictures

Mine is doing the same thing I have had it a little over a week and it just started doing it

Hey guys, try using a 3rd party camera and take a video from there. Let me know if that works.

Well, that's odd. Can you guys check your storage space? Check if you have enough space to save a video.

mine is doing the same thing. about to do a factory reset and see if that fixes the problem.

Go to file manager. You'll find your videos and are able to share then from there

Reboot phone!!! OFF THEN ON AGAIN! WORKED FIR ME!😃

Why won't my ZTE save recorded videos I just purchased the phone a week ago

My Phone Is Doing The Exact Same.. And I Bought The Phone Two Days Ago...

Go to file manager swipe to SD card and you should see your video's

ZTE SPEED WONT SAVE MY VIDEOS BUT WILL SAVE PICTURES.. WHY..

1-File manager 2-swipe to phone3-dcmi folder4-cameraShould help

Mine too!!! Where is the Dcim folder located

My phones doing the same thing

Anybody figured it out yet

Same with mine.

Mine too... Any answers?

I'm having the same issue right now my phone is showing lines across and from top to bottom looks like an LCD TV it was working fine yesterday until I unplugged it from the charger and it started to fade and different lights come out looking distorted maybe its water damage I turned off the phone did a reset turned it off again and started sucking air from the phone some lines dissaper but they come back I only did that for a couple of minutes but the lines across ate still there and I think they are gonna stay there because when the screen is off you can see them idk what else to do I should try the store my phone is barely gonna be 2 months old shame I really liked this phone but can't afford another one right now so ima have to suck it up

The zte warp dropped back 1st onto the ground. Only issue is it says battery unlplug allow to charge a few mins. The thing is the battery is fully charged before that had happened. It can come on but shuts off after the zte logo appears, and continues in that same formation. It seems like it could come back on fully but need to know what can be done maybe the cpu was damaged do to the drop and maybe it shocked the system any suggestions. ???

In this case try this option.1.Power off the phone. 2.Press and hold Vol+ key and Power key simultaneously for about 10 seconds until the some option appear on the screen which are reboot system now, apply update from sdcard, wipe data/factory reset, wipe cache partition. 3.Use Vol+ key and Vol- key to move the cursor to wipe cache partition and press camera key to confirm it. 4.After 5 seconds, the cursor will be on reboot system now again and press camera key to confirm it. The phone will reboot automatically. This will solve the issue

Ive had my zte warp elite phone about 6months. The other day it would not turn on and it was charged. Boost store got it back on. Now the blue circular light on the bottom is stuck and lit blue and i cannot get my phone started i tried soft reset . It doesnt work. My phone is done. Smh

My Boost ZTE Warp mod#N860 is having all kind of issues--- freezing up,re booting by itself, drop calls. Now i have no ideal when I'm getting a call because my phone doesn't ring. I go to settings--phone ring tones and i get a message--processcom.android.setting) try again--force close. Joy joy, can you help me out or should i throw it and count how many times it skips

I have a problem with my phone it's a ZTE I dropped it a couples time, I tried to turn it on it would glitch it will shut off. Even if I try to charge it it will come on, but it will shot off it will have a red light. But I try to turn it on. There's nothing please help me...

I have a zte warp, i have issues with the soft buttons not lighting up. This is a big problem i can't see the buttons. Evidently according to cnet review this is how the phone is. Also the only way to screen on from sleep is by pressing the power key. This eliminates the power button to end calls option. I can't recommend this phone. Take it back.

I have a problem with two of my Zte phones. One will go off totally when calling another person and except I take the battery of before login on the phone again. The other one, I will call and some body will answer but the person will not hear me at all. Please help me solve the said problems

I updated my phone,now I have two notification bars on top of each other,it also has a voicemail icon with no voicemail, I have already called and reboot and clear cache, WHAT DO I DO NOW

Given that your phone is less than a year old, it should still be covered by warranty. Call ZTE. Their contact information can be found from the ZTE page. They will give you the instructions on how you will send them your phone so they can have it repaired.

I installed 2 games on my phone for my grandson after I uninstalled them now I can't install anything it says I have no air no space left on this device how can I solve this problem

my son accidentaly factry reset my phone what can I do to get it to work back plase tell me.

My Zte Warp will not take pictures, only selfies...Please Help, Thank You

go to zteusa.com.....pick your phone an update software on your computer or get a samsung galaxy s2....if zte soft ware dont work...

My zte freezes up and he battery doesnt come out. What do I do

I have a ZTE warp sync and the camera has disabled

can not here good and the other person can not here me .

Throw you phone away and get a different one preferably NOT a ZTE

how to turn off message google search has stopped

My Zte will not ring on incoming calls

My phone stopped receiving emails?

Rooting is the process of allowing users of smartphones, tablets and other devices running the Android mobile operating system to attain privileged control (known as root access) over various Android subsystems.Rooting is often performed with the goal of overcoming limitations that carriers and hardware manufacturers put on some devices. Thus, rooting gives the ability (or permission) to alter or replace system applications and settings, run specialized applications (apps) that require administrator-level permissions, or perform other operations that are otherwise inaccessible to a normal Android user. On Android, rooting can also facilitate the complete removal and replacement of the device's operating system, usually with a more recent release of its current operating system.Source: Wikipedia

I've ALWAYS changed fonts on ALL my previous Androids BUT NOT ON THIS ZTE PRO MAX or wth it is... I feel stuck!! Upgrade on this device folks... How blaise is this poop!??????????????????

Okay, I honestly do not know. Hopefully they will have a software update to change fonts on the ZTE since the last update allowed us to have Video Calling and various other small changes.

Why we can't change the font thus ozone us koo but how you make a phone with no font changer... I think I'll get my iPhone6s+ back since y'all playing

Do we not have any kool fonts on ZMAX after these little updates have been installed but no fonts,??

Not fear!!! Not Kool font?!So boring.....I want my Samsung galaxy back.

How do you change the font why can't we have different colors or the message font

How do I change my fonts to smaller on the ZTE zmax pro

How do I change the big fonts on my ZTE ZMAX pro

I was pretty bummed there's no way to change the font ..

Hello, how do I change the font on my zmax phone...

How to I change the font on my ZTE max pro

Hey there guys! Try using iFont (link) to change fonts. Let me know if that works for you. :)

How do you change fonts on the ZTE z970?

How To Change The Font On A ZTEZMax ?

What is root?? Thanks

It says I need to root

To configure MMS on an Android phone: 1. Tap Settings > Mobile Networks (or Mobile Data) > Access Point Names > New APN (may have to tap Menu button to see this option). 2. Enter the following APN info: Name: Internet APN: ndo Proxy: Not Set Port: Not Set Username: Not Set Password: Not Set Server: Not Set MMSC: http://mmsc.aiowireless.net MMS Proxy: proxy.aiowireless.net MMS Port: 80 MCC: 310 MNC: 150 Authentication type: Not Set APN type: default,mms,fota,hipri,supl Note: on the above APN type be sure to enter it exactly as it is listed& don't include any spaces! 3. Tap Save for the new APN. 4. Go back one screen to the APN list and tap the dot to enable this APN. 5. Reboot the device. 6. Test data and MMS. Source

Believe it or not, it could e something as simple as your phone was deactivated. You will still be able to get on internet, just msgs and calls won't work. Just contact carrier and reactivate it. I got a new phone and activated it, but mistakenly thought the auto-refill would still be in effect. It wasn't. ooops.

I'm having the same issue... My daughter has the same phone but no problem... I started having this problem about one month after I bought the phone.. Every blue moon I can send pictures. But then it will start to force close.

Im having the same problem with NY cell but its a Fido phone, I have called Fido they can't fix it. I'm at a point where I'm going to buy a new cell. Can anyone help

Carl, I have a zte zmax pro on t mobile and cannot send pics over wifi in text messages, would this use the same settings as other networks....?

I had the same problem. Gotta make sure the data enabled bix is checked. The one that says enable data access over mobile network. It's is the mobile network area in settings

Carl P.. Thank you for the info.. I just got this phone and could not send or receive pics.. Did what you had written and everything is great.. Thanks...

Hey thanks Carl P. My hubby has been having this problem for months...I did what you said and now its fixed. Muchas gracias.

I have Metro PC and I can't download any pics sent through my messenger? Please let me know if I need a different APN.

I have a zte grand max a cricket phone but my sim card is T-Mobile and I can't receive pics can someone help me?????

I did all of the things in order that Carl P said and it still doesn't work

I have the zte grand x Max + and I many send or received picture messages. My carrier is Cricket

How do I receive an MMS on my ZTE Grand Max?

Maybe your MMS settings is not yet set up. Which carrier are you with?

what do you mean by reboot

The same thing happened to me, and I was going crazy trying to get the battery out. I went through the manual and it said to hold the power button for 10 seconds and it will automatically restart. It worked for me, so I hope it works for you if you haven't been able to unfreeze it

My zte quartz home key are stuck . it wont allow me to do anything dealing with the 3 keys at the bottom. I have to restart my phone every time i call or do anything thing . Please help me

My apologies, don't open the back, it may void the warranty. I think the only thing you can do is push the power button 'til it shuts down (like what doug_83605 posted) or wait for your phone to run out of battery.

There is no option to remove battery from phone, you have to send it to the manufacturer to replace battery, the only thing you can do is hold power button until it shuts down, have found nothing else to fix this

My ZTE Z797C turns on and off at will. Games pop on and off also at will. This thing is crazy or haunted. Can it be fixed?

Total wireless zte quartz 797 screen is not lighting up held power button in just resarts but does not light up can anyone help

Held the power button , phone reset. I'm bookmarking this site. Thank you very very much

omg I freaking love you guys I've been freaking out for an hour because I couldn't shut it off!

held my power button for well over 10 seconds and still not unfrozen

All love to you.… Thanks so much :-) :-) :-) :-) :-)

I held my power button and it unfroze...thanks guys.

Simply remove the battery to shut it down when it freezes.

I just let the battery die

thanks you guysssssss

My phones camera says it's disabled but, I went under the settings and tried to disable then Enable the application, still nothing. Also (if you don't mind) my phone was given to me by my mother, she told me that it had been dropped in the toilet but still worked. When I got the phone it turned on for a moment until I turned it off so I wouldn't run the battery down when it shut all the way down. I thought maybe it was just a fluke but when I tried to turn it back on it wouldn't, I tried it a few hours later and it turned on but did the same thing. Do you know what I could do to fix it?

OH Boy.....I did all the above and all the above in many forums..got Samsung troubleshoot over a chat factory reset 3 times...safe mode...so the only thing that I could figure out was under settings...security....clear all certificates was greyed out so I could not do that...then under security ..trusted credentials..display all certificates I find about 100 certificates and have to disable each one...then I did the hold volumn button with power button together and get the black screen to restart the phone...after 2 weeks and hours of frustration I felt like I had my first baby..cause my camera and my flash was WORKING! Oh joy and bliss

1.go to hard reset menu (Power off phone, HOLD volume up and power buttons until android screen pops up, quickly release finger from power button and hold it once again, HOLD until a new screen pops up) 2. Choose wipe cache data 3. Choose reboot after it's done!

If you did the new update for street view that's whats is disabled your camera. Uninstall back to the factory app on it and then restart your phone.

I just purchased this phone yesterday and when I tried to use the camera it said that it was disabled or that another app. was using it. Also, the flashlight isn't working either.

Yes I did but I just uninstalled it n its still causing the error message...ugh this so pissing me off

under trusted credentials I disabled four that said camerfirma . And boom camera works.

Please help i tried reseting and rebooting nothing worked help :(

Hi guys! Did you install anything before that started happening?

How to fix this

Same here! What the EFF?