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Why won't my ZTE Savvy make a notification sound when text messages are received?

my phone will ring when someone is calling but when a text message is received it will not make a sound the volume is all the way up

Hi Kevin, make sure that you have set a notification ringtone in order to be alerted about incoming text messages on your phone. Go to Settings > Audio profiles and press the menu button to the right of "General" then look for Default notification sound. Make sure that Default notification sound isn't set to Silent. Choose one of the many listed ringtones to hear a sound every time a new text comes in. Hope this answered your question!

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