Fred Roberts

I lost my Fido phone. What should I do to stop others from using it?

I think I have lost my phone. What should I do to stop its use by anyone else?




Hey there, Fred!
I actually work for FidoAnswers at a telecommunications outsourcer in the Maritimes. Quick tip: Contact customer service ASAP and fill them in, they will apply blocks to the list device to ensure that no further usage can be incurred on your bill. Monthly service fees still apply-- ask about tracking the phone also, as this may be possible depending on the device. I have seen this situation before. Good luck!


Hi Fred. You should contact Fido immediately so they can temporarily suspend your account to prevent others from using it.



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