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How to set ringtone volume on the Palm Pre?

I am having problems with my ringtone volume.. I cannot get it to stay at the level I set it at. Does anybody know what to  do? this is a new problem.. I took the battery out and reset it.. not the solution.. so now my phone does not ring...

There could be an issue with your phone's software. You can have it checked with an authorized HP service center. Also, check if there's an update available for your phone's software. A software upgrade can possibly solve your problem.

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