How to get information about my Telus plan?

Can you give me some information about the plan I'm on.  For my base fee what do I get?  And after that what do the additional charges appy for? Thanks?




Hi, Dauna. Probably, you are talking about Prepaid Favorite Numbers. You are able to manage them by logging in to your online TELUS account. Click the 'Features' tab to access Favourite Numbers.

You can modify each number on your list once per billing cycle and those changes will be effective immediately.Your Favourite Numbers list will automatically carry over to the next 30-day cycle as long as the feature does not expire. Ensure you have enough credit on your account (if not paying by credit card) and that the feature is set to auto-renew.

Actually, the same procedure works for 10 free numbers, if you have one of Promotional plans - you may change the ten numbers once per billing cycle by visiting telusmobility.com

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Hi Dauna. For account and plan changes, contact Telus for assistance.


Dauna Friesen

I would like to change one of the free contacts I have on my current plan. Please advise how I can do this.


Contact Telus to find out information on your plan and other charges on your bill. They should be happy to explain to you about the details.

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