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Popular Plans

$20 Holiday

  • $20.00 per month

$40 Holiday

  • $40.00 per month

Unlimited Everything

  • $55.00 per month
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Popular Phones

ZTE Z222

ZTE Z222

ZTE Concord II

ZTE Concord II

  • $89 - $99

Popular Tablets

BlackBerry PlayBook

BlackBerry PlayBook

Info & Contact

About Mobilicity

Mobilicity, a subsidiary of Rogers, offers service coverage in 5 areas of Canada including Toronto, Ottawa, Calgary, Edmonton and Vancouver. In addition to their 5 "unlimited coverage areas", Mobilicity offers optional nationwide service which Rogers says covers up to 95% of the Canadian population. The extended service means Mobilicity plans are available to most Canadians no matter where they live. However, with zone-based pricing you would be charged roaming fees for voice, text and data whenever using your phone outside of the 5 main areas.

Voice network: UMTS
Data network: HSPA 1700/2100 MHz, HSPA+ 850 MHz

Mobilicity Customer Service

Mailing Address:
Mobilicity Head Office, 101 Exchange Avenue, Vaughan, Ontario L4K 5R6


Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account

Mobilicity Question?

Visit the Mobilicity Q&A Forum to get answers, ask a question or help others.

Reviews (4.2/10 Avg. rating)

Wind Mobile's vision of freeing Canadian’s from mobile restrictions is a breath of fresh air in the mobile market

from TechFibe (4 years ago)

Thankfully I haven’t had the need to call customer service more than a few occasions. So I can only comment on those rare circumstances. When I called customer service, I was always greeted happily by the representative and had any questions or issues resolved truthfully (which is actually a great f... More

Good value and good service

from Digital Home (4 years ago)

From sales to support to usage, my experience with Mobilicity in Toronto has been excellent and I am confident in recommending the service. The potential downside to Mobilicity, which may affect Digital Home readers is the companies limited number of retail locations, lack of iPhone support and serv... More

For the low end cash based consumers

from myCELLmyTERMS (5 years ago)

Mobilicity’s strategy is an interesting one. A largely prepaid offering which includes data cell phones or smartphones, which is not a typical prepaid offering but targeted at the low end cash based consumers. It remains to be seen however, if their target segment, low end, prepaid leaning customers... More

Good prices but...

(6 days ago)

I have been with Mobilicity for a while. I definitely hate it when there was a storm my phone was completely useless. My phone would have a hard time trying to connect it's signals. I would not recommend this provider ever to anyone for that matter.


I will be switching carriers

(25 days ago)

For the last few months, the speed has been downgraded from 4g to 3g on my 4g phone, and from 3g to 2g on my 3g phone. There has been no reduction in fees though. Communications from the company said they are improving infrastructure. Wind Mobile is looking more attractive these days. Unfortunately... More


Poor Customer service

(about 1 month ago)

The so called customer service at Edmonton , Canada is rude at customers and impolite when asked concerning my phone issues. I have Never gotten a good reply from him . What was agreed on the plan and the services provided are totally different. I think the company should review itself first and f... More


Mobilicity gives a sour taste

(about 1 month ago)

Where to start. Poor reception, voicemail issues, my internet switched from 4G to 3G while the cost remained the same. This company used to be good quality and cheap. Now the prices have risen while the quality is dropping. I'm getting off this sinking ship.


Low Cost, BUT

(2 months ago)

I tolerated poor connections once in a while for the low price. I had no problem with Mobilicity for 4 years until my wifi was cut off and I got no help. Nobody responded to my complaint, the 3 people I contacted where about as helpful as a sore toe. Then I was charged anyway after for a service I d... More


Not good employes

(2 months ago)

I transferred from chatr to mobilicity and I was not able to get incoming calls for 3 days. They said they will do it the next day and they did not. We had then called mobilicity main number and it takes ages for them to pick up your call. I then asked for data now and I haven't received it yet and... More


Data connection is very poor.Fadeup with mobilicity services

(3 months ago)



(4 months ago)

My wallet money is customer put money in your company is not your company money. When customer cancel sevices should refund to customer. Why cannot refund to customer. Month payment only should charge by day the customer use. When they cancel your service you should refund rest of days’ money.


Worst Company Ever. Be Careful After Cancelling Your Phone

(4 months ago)

I called them to cancelled several mobility phone numbers for my company. However, one phone number was not properly cancelled and we still get charged. I have no proof I called, and their system didn't have any notes regarding my call. Their CSR said their system didn't show I cancelled any pho... More


It will be a big mistake. Don't Don't Don't

(5 months ago)

Worse customer service, very rude, most of the time you are connected to Nicaragua, they don't know what they are doing. Charges of GPRS evry month from March to August/2015 on daily basis, they could never figure it out, or maybe they did but they hush it to keep charging customers. It was a probl... More


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