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Popular Plans

$20 Holiday

  • $20.00 per month

$40 Holiday

  • $40.00 per month

Unlimited Everything

  • $55.00 per month

Popular Tablets

BlackBerry PlayBook

BlackBerry PlayBook

Info & Contact

About Mobilicity

Mobilicity, a subsidiary of Rogers, offers service coverage in 5 areas of Canada including Toronto, Ottawa, Calgary, Edmonton and Vancouver. In addition to their 5 "unlimited coverage areas", Mobilicity offers optional nationwide service which Rogers says covers up to 95% of the Canadian population. The extended service means Mobilicity plans are available to most Canadians no matter where they live. However, with zone-based pricing you would be charged roaming fees for voice, text and data whenever using your phone outside of the 5 main areas.

Voice network: UMTS
Data network: HSPA 1700/2100 MHz, HSPA+ 850 MHz

Mobilicity Customer Service

Mailing Address:
Mobilicity Head Office, 101 Exchange Avenue, Vaughan, Ontario L4K 5R6


Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account

Mobilicity Question?

Visit the Mobilicity Q&A Forum to get answers, ask a question or help others.

Reviews (4.2/10 Avg. rating)

Wind Mobile's vision of freeing Canadian’s from mobile restrictions is a breath of fresh air in the mobile market

from TechFibe (4 years ago)

Thankfully I haven’t had the need to call customer service more than a few occasions. So I can only comment on those rare circumstances. When I called customer service, I was always greeted happily by the representative and had any questions or issues resolved truthfully (which is actually a great f... More

Good value and good service

from Digital Home (4 years ago)

From sales to support to usage, my experience with Mobilicity in Toronto has been excellent and I am confident in recommending the service. The potential downside to Mobilicity, which may affect Digital Home readers is the companies limited number of retail locations, lack of iPhone support and serv... More

For the low end cash based consumers

from myCELLmyTERMS (5 years ago)

Mobilicity’s strategy is an interesting one. A largely prepaid offering which includes data cell phones or smartphones, which is not a typical prepaid offering but targeted at the low end cash based consumers. It remains to be seen however, if their target segment, low end, prepaid leaning customers... More

Not good employes

(23 hours ago)

I transferred from chatr to mobilicity and I was not able to get incoming calls for 3 days. They said they will do it the next day and they did not. We had then called mobilicity main number and it takes ages for them to pick up your call. I then asked for data now and I haven't received it yet and... More


Data connection is very poor.Fadeup with mobilicity services

(22 days ago)



(about 1 month ago)

My wallet money is customer put money in your company is not your company money. When customer cancel sevices should refund to customer. Why cannot refund to customer. Month payment only should charge by day the customer use. When they cancel your service you should refund rest of days’ money.


Worst Company Ever. Be Careful After Cancelling Your Phone

(2 months ago)

I called them to cancelled several mobility phone numbers for my company. However, one phone number was not properly cancelled and we still get charged. I have no proof I called, and their system didn't have any notes regarding my call. Their CSR said their system didn't show I cancelled any pho... More


It will be a big mistake. Don't Don't Don't

(2 months ago)

Worse customer service, very rude, most of the time you are connected to Nicaragua, they don't know what they are doing. Charges of GPRS evry month from March to August/2015 on daily basis, they could never figure it out, or maybe they did but they hush it to keep charging customers. It was a probl... More


Terrible service

(2 months ago)

The only good thing about Mobilicity is that it is cheap.....but you get 'cheap' service and really is what you pay for. The data is terrible if you aren't on Wi-fi, forget about watching videos or fast surfing, phone or text sometimes doesn't work if you are out of the GTA and many tim... More


No coverage; thus useless

(2 months ago)

It works at my home location but not at my work. Therefore, during the day time I cannot use it. When at home I have access to home phone and Wi-Fi. Experienced dropped calls during while I am driving in major highways in GTA (410, 403 & 427). Mobilicity’s data plan offer is very attractive; “unlimi... More


Poor coverage..voice n data

(3 months ago)

They sold me alcatel that overheats when charged plus some other deficiencies( contacts loosing their names) . so i registered my card to get "discount" it failed 2wice now they wanna charge me 50$ monthly..ITS NOT WORTH $50$. DATA coverage was good on dundas st W ..very slow other places


Incompetent business

(3 months ago)

Mobilicity overcharged me for 3 consecutive months Took me hours & hours talking to & emailing these people to fix an error that is not mine I was finally told there would be a credit in my account equals to what I have been overcharged A "credit" that I kept not seeing in my account & Mobilicity do... More


Really Gone Downhill, Lost Almost Half Their Customers in My 4 Years With Them

(3 months ago)

Was once a promising alternative to the Big Three - now bankrupt and dodging creditors and providing no effective Customer Service I bought into their philosophy and pricing plans in 2011. Since then they have lost just less than 50% of their user base. Why? Possibly because some people don't like... More


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