What You Need to Know
Offering 4G service in Saskatchewan since 2010, SaskTel is a provincially-owned communications provider with more than 615,000 wireless subscribers. Their high-speed LTE network is the largest in Saskatchewan and covers 99% of the province. You can also use your phone across the rest of Canada worry-free thanks to roaming agreements with other networks.
SaskTel offers both prepaid and postpaid services. Postpaid plans run between $17 and $210 per month before add-ons and fees. Prepaid plans run between $18 and $40 per month before add-ons and fees.
Looking to pick up a phone to go with your service? SaskTel offers a wide range of phone options and Plus Pricing phone financings with approved credit. Already have a phone you love? SaskTel is currently offering a $10 monthly discount for bringing your own phone!
- No-contract plans available
- Bring your own device plans with discounts
- Phone financing available
- Many plans include unlimited messaging
- Flat-rate per-day roaming plans for frequent travelers
- Exclusive discounts for subscribers with other SaskTel services
- Multi-line data plans
- Many plans are local calling only
- Data optimization may reduce quality for video streaming
- Roam & Relax: For as little as $3 a day you can unlock flat-rate roaming to a specific country.
- VIP 85: Already use SaskTel for TV and Internet? You can enjoy unlimited data, Canada and US calling and unlimited texts with the VIP 85 rate plan.
- Cell-to-Cell Calling: Talk all you want with other SaskTel subscribers with free calling on select plans.
- SaskTel Select Wi-Fi: Connect to SaskTel Select Wi-Fi hotspots at no additional charge with any SaskTel wireless subscription.
Awards and Recognitions
- Ranked #4 for 4G and 3G network speeds in Tutela's 2018 "Mobile Experience Report"
- Ranked #1 in the West region in J.D. Power's "2018 Canada Wireless Network Quality Study"
- Ranked #4 in J.D. Power's "Canadian Wireless Customer Care Study (2017)"
- Ranked #3 in Ookla’s “Canada’s ISPs & Mobile Networks 2015” in the Saskatchewan region.
- Ranked #3 in J.D. Power’s “Canadian Wireless Customer Care Study” in 2016
- Ranked #1 in J.D. Power’s “Canadian Wireless Purchase Experience Study” in 2016
- SaskTel currently has an A+ rating and accreditation from the Better Business Bureau.
How’s the Network Coverage and Speed?
SaskTel claims their network will cover 99% of Saskatchewan by April 2017.
You can check coverage and network types in your area on their support page.
Notable considerations include:
- Coverage outside of Saskatchewan is provided by other networks. Data speeds and coverage will vary by location.
Ranked fourth for download speeds in both the 4G and 3G network categories in Tutela's 2018 "Mobile Experience Report", tests showed an average speed of 13.10Mbits/sec for 4G downloads and 4.92Mbits/sec for 3G downloads. Uploads speeds averaged 8.51Mbits/sec across both 4G and 3G networks.In the 2016 PC Magazine study “Fastest Mobile Networks in Canada,” showed download speeds in Regina averaging 40Mb/sec and upload speeds averaging 19Mb/sec. Speeds in Saskatoon measured at 25Mb/sec for downloads and 22Mb/sec for uploads.
Do They Charge Roaming Fees?
For most SaskTel calling plans -- those labeled Canada-wide -- you won’t pay roaming fees for any calls placed inside Canada. If you’re entering an area with roaming charges, SaskTel will send a text outlining rates.
SaskTel offers a number of add-ons to keep manage roaming fees during travel to the U.S. or internationally.
Popular postpaid roaming add-ons include:
- Roam & Relax US Daily: Unlock unlimited voice calling in the US for $3 per day. If you need data, you can add 500MB of US data to your plan for $6 per day.
- Roam & Relax US Monthly: 250 to 600 US or Canada minutes, unlimited text, video, and picture messaging and 1 to 5GB of data for $40 to $80 per month.
- Roam & Relax International Monthly: 100 minutes, 100 texts and up to 1.5GB of data in select countries for $25 to $95 per month.
- Roam & Relax International Data Only 60: Text 100: 1GB of international data for $60.
For a full list of Roam & Relax options and PAYG rates, consult their Travel page.
International roaming is not supported on SaskTel prepaid service. However, within Canada, you can use the Bell and Telus networks at no additional charge.
What About Long Distance Fees?
Some SaskTel plans include Canada-wide calling with no long distance fees. However, many only include local calling. For $10 per month, you can add Canada-wide calling to these plans.
For international calls, rates differ by country. You can find more about specific calling rates on the SaskTel’s International Wireless Calling Rates page.
Does SaskTel Offer Wi-Fi Calling?
No. SaskTel does not support native Wi-Fi calling or offer a Wi-Fi calling app.
How About Voice over LTE (VoLTE)?
Can I Tether My Phone?
SaskTel allows tethering with any plan that includes a data allotment. However, remember that data used by other devices tethered to your phone will count toward your monthly data allotment. You’ll receive a text when nearing your monthly cap. However, if you’re streaming HD video or using heavy bandwidth, you might clear your cap before the text arrives resulting in overage fees.
Do They Offer Data Rollover?
No, SaskTel does not offer any form of data rollover.
Do They Offer Add-ons or Bundles?
Yes! You’ll find a variety of options not listed in the previous sections for both prepaid and postpaid plans.
Prepaid add-ons include:
- $15 to $50 per month for 150MB to 3GB of data
- Unlimited text messages for $13 per month
- Voicemail to text for $5 per month
- Caller ID for $1 per month
Postpaid add-ons include:
- Caller ID for $8 per month
- Call forwarding starting at $2 per month
- Detailed billing for $2.50 per month
- Unlimited international texting for $5 per month
- Voicemail services starting at $3 per month
- Wireless device protection starting at $6 per month
Can I Bring My Own Device?
Yes! SaskTel supports most unlocked GSM, UMTS, HSPA and HSPA+ devices.
You can find additional information using their Non-SaskTel Device Compatibility Check tool.
Do They Require A Contract?
It depends on your needs.
If you do not have your own phone or the ability to pay retail price for a phone at the time of service, the Plus plans from SaskTel provide device financing. In exchange for a discount on a new phone, you’ll pay an additional fee each month for up to two years from the start of your service agreement.
You'll also find contracts on most postpaid monthly plans--though you're free to upgrade or downgrade most plans as you wish.
Prepaid and Bring Your Own Device plans are not subject to contracts.
What About Activation and SIM Fees?
Sasktel charges $45 activation fee for every new line of service.
If you bring your own phone or tablet, you'll also need a SaskTel SIM.
These are available for $10 through customer care or a SaskTel retail location.
For more information, consult their Understanding the Wireless Activation Fee page.
NOTE: Fees often differ between retail stores and websites. Be sure to check both before signing up or adding a line to your account to maximize savings.
What About Early Termination Fees?
If you have a contract agreement or device finance balance remaining, there will be a fee for you to cancel service with SaskTel. Their Transferring or Cancelling Your Wireless Service page states:
“All customers will pay the early cancellation cost which includes both: Early device upgrade balance and remaining phone financing payments”
For more information on SaskTel’s early termination fees, we recommend contacting SaskTel and discussing the issue with one of their representatives.
Can I Port My Number To or From SaskTel?
SaskTel follows all Wireless Number Portability guidelines allowing you to transfer your number from an existing landline or mobile line to your new SaskTel line of service.
Requirements are as follows:
- The account from which you are transferring the number must be assigned to the same name and address as your SaskTel account.
- The account you’re transferring from must be in good standing--including payment of any fees resulting from the porting of the number.
- The number you’re transferring must be local to your service area.
Starting the process requires visiting a SaskTel Store or Authorized Dealer.
Will They Unlock My Phone?
Yes! According to CRTC Wireless Code regulations effective December 2017, they must unlock your phone free of charge upon request. If you received a subsidy on your phone, you must wait 90 days before unlocking your phone.
Provided your SaskTel account is in good standing, unlocking your phone is as simple as visiting your nearest SaskTel Store or Authorized Dealer
For more information, check their Unlocking Your SaskTel Phone page.
For additional questions about SaskTel pricing, features, and coverage, be sure to check out our SaskTel Q&A Forum. It’s filled with questions and answers from people like you looking to get the most out of their mobile service!
If you spot any errors or missing information, please let us know! It's appreciated and will help make this page better for everyone.
Voice network: UMTS 850 / 1900 MHz, LTE 600 / 700 / 850 / 1900 / 2100 / 2600
Data network: HSPA, LTE, 5G 2100 MHz
SaskTel, PO Box 2121, Regina, SK S4P 4C5
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