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SaskTel
SaskTel Prepaid Pay Per Use
-
Minutes
-
Text
-
Data
$0.10
per minute
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SaskTel
SaskTel Cellular Safety
60
Minutes
-
Text
-
Data
$16.57
per month
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SaskTel
SaskTel Prepaid Talk & Text 18
50
Minutes
Unlimited
Text
-
Data
$18.00
per month
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SaskTel
SaskTel Mobile tablet - 500 MB
-
Minutes
-
Text
500MB
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$20.00
per month
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SaskTel
SaskTel Prepaid Text & Data 20
-
Minutes
Unlimited
Text
150MB
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$20.00
per month
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What You Need to Know


Offering 4G service in Saskatchewan since 2010, SaskTel is a provincially-owned communications provider with more than 615,000 wireless subscribers. Their high-speed LTE network is the largest in Saskatchewan and covers 99% of the province. You can also use your phone across the rest of Canada worry-free thanks to roaming agreements with other networks.

SaskTel offers both prepaid and postpaid services. Postpaid plans run between $17 and $210 per month before add-ons and fees. Prepaid plans run between $18 and $40 per month before add-ons and fees.

Looking to pick up a phone to go with your service? SaskTel offers a wide range of phone options and Plus Pricing phone financings with approved credit. Already have a phone you love? SaskTel is currently offering a $10 monthly discount for bringing your own phone!

What’s Good?

  • No-contract plans available
  • Bring your own device plans with discounts
  • Phone financing available
  • Many plans include unlimited messaging
  • Flat-rate per-day roaming plans for frequent travelers
  • Exclusive discounts for subscribers with other SaskTel services
  • Multi-line data plans

What’s Bad?

  • Many plans are local calling only
  • Data optimization may reduce quality for video streaming

Show more

Notable Features

  • Roam & Relax: For as little as $3 a day you can unlock flat-rate roaming to a specific country.
  • VIP 85: Already use SaskTel for TV and Internet? You can enjoy unlimited data, Canada and US calling and unlimited texts with the VIP 85 rate plan.
  • Cell-to-Cell Calling: Talk all you want with other SaskTel subscribers with free calling on select plans.
  • SaskTel Select Wi-Fi: Connect to SaskTel Select Wi-Fi hotspots at no additional charge with any SaskTel wireless subscription.

Awards and Recognitions

How’s the Network Coverage and Speed?

SaskTel claims their network will cover 99% of Saskatchewan by April 2017.

You can check coverage and network types in your area at their support page.

Notable considerations include:

  • Coverage outside of Saskatchewan is provided by other networks. Data speeds and coverage will vary by location.

In the 2016 PC Magazine study “Fastest Mobile Networks in Canada,” showed download speeds in Regina averaging 40Mb/sec and upload speeds averaging 19Mb/sec. Speeds in Saskatoon measured at 25Mb/sec for downloads and 22Mb/sec for uploads.

Do They Charge Roaming Fees?

For most SaskTel calling plans--those labelled Canada-wide--you won’t pay roaming fees for any calls placed inside Canada. If you’re entering an area with roaming charges, SaskTel will send a text outlining rates.

SaskTel offers a number of add-ons to keep manage roaming fees during travel to the U.S. or internationally.

Popular postpaid roaming add-ons include:

  • Roam & Relax US Daily: Unlock unlimited voice calling in the US for $3 per day. If you need data, you can add 300MB of US data to your plan for $5 per day.
  • Roam & Relax US 70: 500 US or Canada minutes, unlimited texting, 70 MMS and 2GB of data for $70 per month.
  • Roam & Relax International 65: 15 minutes, 50 texts and 20MB of data in select countries for $65 per month.
  • Roam & Relax Internation Text 100: 100 messages to Canada or the US from an international destination for $40 per month.

For a full list of Roam & Relax options and PAYG rates, consult their Travelling with Your Wireless Device and International Roaming Rates pages.

International roaming is not supported on SaskTel prepaid service. However, within Canada you can use the Bell and Telus networks at no additional charge.

What About Long Distance Fees?

Some SaskTel plans include Canada-wide calling with no long distance fees. However, many only include local calling. For $10 per month, you can add Canada-wide calling to these plans.

For international calls, rates differ by country. You can find more about specific calling rates on the SaskTel’s International Wireless Calling Rates page.

Does SaskTel Offer Wi-Fi Calling?

No. SaskTel does not support native Wi-Fi calling or offer a Wi-Fi calling app.

How About Voice over LTE (VoLTE)?

No.

Can I Tether My Phone?

SaskTel allows tethering with any plan that includes a data allotment. However, remember that data used by other devices tethered to your phone will count toward your monthly data allotment. You’ll receive a text when nearing your monthly cap. However, if you’re streaming HD video or using heavy bandwidth, you might clear your cap before the text arrives resulting in overage fees.

Do They Offer Data Rollover?

No, SaskTel does not offer any form of data rollover.

Do They Offer Add-ons or Bundles?

Yes! You’ll find a variety of options not listed in the previous sections for both prepaid and postpaid plans.

Prepaid add-ons include:

  • $15 to $50 per month for 150MB to 3GB of data
  • Unlimited text messages for $13 per month
  • Voicemail to text for $5 per month
  • Caller ID for $1 per month

Postpaid add-ons include:

  • Caller ID for $8 per month
  • Call forwarding starting at $2 per month
  • Detailed billing for $2.50 per month
  • Unlimited international texting for $5 per month
  • Voicemail services starting at $3 per month
  • Wireless device protection starting at $6 per month

Can I Bring My Own Device?

Yes! SaskTel supports most unlocked GSM, UMTS, HSPA and HSPA+ devices.

You can find additional information using their Non-SaskTel Device Compatibility Check tool.

Do They Require A Contract?

It depends on your needs.

If you do not have your own phone or the ability to pay retail price for a phone at the time of service, the Plus plans from SaskTel provide device financing. In exchange for a discount on a new phone, you’ll pay an additional fee each month for up to two years from the start of your service agreement.

You'll also find contracts on most postpaid monthly plans--though you're free to upgrade or downgrade most plans as you wish.

Prepaid and Bring Your Own Device plans are not subject to contracts.

What About Activation and SIM Fees?

Sasktel charges $25 activation fee for every new line of service.

If you bring your own phone or tablet, you'll also need a SaskTel SIM.

These are available for $10 through customer care or a SaskTel retail location. 

For more information, consult their Understanding the Wireless Activation Fee page.

NOTE: Fees often differ between retail stores and websites. Be sure to check both before signing up or adding a line to your account to maximize savings.

What About Early Termination Fees?

If you have a contract agreement or device finance balance remaining, there will be a fee for you to cancel service with SaskTel. Their Transferring or Cancelling Your Wireless Service page states:

“All customers will pay the early cancellation cost which includes both: Early device upgrade balance and remaining phone financing payments”

For more information on SaskTel’s early termination fees, we recommend contacting SaskTel and discussing the issue with one of their representatives.

Can I Port My Number To or From SaskTel?

SaskTel follows all Wireless Number Portability guidelines allowing you to transfer your number from an existing landline or mobile line to your new SaskTel line of service.

Requirements are as follows:

  • The account from which you are transferring the number must be assigned to the same name and address as your SaskTel account.
  • The account you’re transferring from must be in good standing--including payment of any fees resulting from the porting of the number.
  • The number you’re transferring must be local to your service area.

Starting the process requires visiting a SaskTel Store or Authorized Dealer.

Will They Unlock My Phone?

Yes, provided your SaskTel account is in good standing. Unlocking your phone is as simple as visiting your nearest SaskTel Store or Authorized Dealer and paying a $50 unlocking fee.

For more information, check their Unlocking Your SaskTel Phone page.


For additional questions about SaskTel pricing, features and coverage, be sure to check out our SaskTel Q&A Forum. It’s filled with questions and answers from people like you looking to get the most out of their mobile service!

If you spot any errors or missing information, please let us know! It's appreciated and will help make this page better for everyone.


Voice network: CDMA
Data network: 1xRTT, HSPA+

SaskTel Customer Service

Mailing Address:
SaskTel, PO Box 2121, Regina, SK S4P 4C5

Phone Number:
800-727-5835

Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account


Review SaskTel:

Help inform others by sharing your experience with SaskTel

Reviews (3.6/10 Avg. rating)


Darn, there are no reviews yet for this carrier.

Matthew

Terrible customer service

I recently paid my sasktel bill of 500$. (didn't have unlimited long distance) this happened on monday. the transaction went through thursday. on friday they canceled my phone because i never called them to tell them i had paid my bill and wanted to charge me 35$ for reactivating it. i canceled my phone with them. This isn't the first bad experience i've had with them i've felt disrespected by their customer service representatives before and have multiple other friends that have had similar experiences having them even recommend friends maybe you should get a different provider. 

I recently paid my sasktel bill of 500$. (didn't have unlimited long distance) this happened on monday. the transaction went through thursday. on friday they canceled my phone because i never called them to tell them i had paid my bill and wanted to charge me 35$ for reactivating it. i canceled my phone with them. This isn't the first bad experience i've had with them i've felt disrespected by their customer service representatives before and have multiple other friends that have had similar experiences having them even recommend friends maybe you should get a different provider. 

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Samantha

Thieves!!

Holy crap Sasktel sucks. Unless you are 110% sure that you will never leave the province, do NOT sign a contract with them. Unlike the other companies who will give you a new local number if you move, Sasktel tells you to either keep your Saskatchewan number or pay to leave your contract and then pay some more to unlock your phone. Go with the bigger guys who are all over Canada. Much safer bet than with these crooks. 

Holy crap Sasktel sucks. Unless you are 110% sure that you will never leave the province, do NOT sign a contract with them. Unlike the other companies who will give you a new local number if you move, Sasktel tells you to either keep your Saskatchewan number or pay to leave your contract and then pay some more to unlock your phone. Go with the bigger guys who are all over Canada. Much safer bet than with these crooks. 

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Brett

Awful customer service and management

Never in the 10 years I that I've been with Sasktel did I think that I would be completely misinformed about their service and discriminated against because I'm single with no kids. I upped my data plan to 50g a month because I was going over 20g in previous months. After purchasing the 50g plan last m...More
Never in the 10 years I that I've been with Sasktel did I think that I would be completely misinformed about their service and discriminated against because I'm single with no kids. I upped my data plan to 50g a month because I was going over 20g in previous months. After purchasing the 50g plan last month I called to enquire about a $350 bill. I was told that the 50g plan was only allowed for 2 devices. It's not my fault that I live in an area where I can't even get Sasktel wifi to keep me at a lower data plan. I also don't appreciate the call centre not caring about customer service and repeatedly saying things that sound like they are reading them from a pre written card as to how to deal with their customers. If your fb page would allow a rating I wouldn't even give you 1 star.  Less
Smith

Worst phone company

Hollynumbertwo

Sasktel cellular coverage terrible.

We have been loyal Sasktel customers since the early 1980's - we are rural and we have always noticed a disparity in the service that we are provided vs that which is provided to their urban customers, even though we pay the same amount of money (too much money). With the onset of the Internet and cell phones, this has become much worse. We have had to get our own internet tower, and pay dearly for mediocre service at best. There are cellular dead zones all over in our rural area - you cannot call my house from the back 40 of our farm yard, my husband could yell with better success. Our small community has no cell coverage, and as you travel north, it is hit and miss. Sasktel is aware of the problem, which has been going on for at least 5+ years. Sadly there aren't really any better options available to us, and they don't seem to be doing anything to try and improve our services. 

We have been loyal Sasktel customers since the early 1980's - we are rural and we have always noticed a disparity in the service that we are provided vs that which is provided to their urban customers, even though we pay the same amount of money (too much money). With the onset of the Internet and cell phones, this has become much worse. We have had to get our own internet tower, and pay dearly for mediocre service at best. There are cellular dead zones all over in our rural area - you cannot call my house from the back 40 of our farm yard, my husband could yell with better success. Our small community has no cell coverage, and as you travel north, it is hit and miss. Sasktel is aware of the problem, which has been going on for at least 5+ years. Sadly there aren't really any better options available to us, and they don't seem to be doing anything to try and improve our services. 

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Larry

getting worse all the time

Well, having used sask tel service for over 47 years i can say it isnt what it used to be. When land lines were the only thing they were great. Thats not saying much other than they kept up with the latest technology up to that point. Since the advent of internet and cell phones they seen to have start...More
Well, having used sask tel service for over 47 years i can say it isnt what it used to be. When land lines were the only thing they were great. Thats not saying much other than they kept up with the latest technology up to that point. Since the advent of internet and cell phones they seen to have started out on the right foot then quickly  stood still or went backwards. They let land lined deteriorate because  cell service was the new way, i have experienced the land line problems myself living in a rural area. Because landlines are so crappy in most cases they wont even offer a reasonable dsl service for internet. So we switched to cell service , and in our area it started out great for service, the plans were always a bit pricey though,especially comparing with other countries. The service quickly deteriorated because of an explosion of device sales and a corresponding demand on the infrastruture to support them. So they seem to have gotten behind the curve on the infrastructure and an unwillingness to address this properly seems to exist for many years now. Couple this with ever changing plans to nickle and dime you to death and well .... you get just another mediocre carrier. Yes i have talked to them till i figured out it was a waste of my time... the excuse machine and spin machine is the only thing they keep ahead of the curve on these days. On a positive note all carriers seem to be about equal as they either own, rent , or trade , on one anothers crappy systems, so pick your poison.  Less
amanda

sasktel for Saskatchewan is a joke

alot of dead zones! overly annoying. plans are over priced.
aflo

Sasktel needs new management

the company is just not what it used to be. i need to reset my router every other day... the services are more expensive than competition but not as good. at some point, the government needs to call it quits and let sasktel be acquired so they can step up their game. 


Tyce

Sasktel is not doing very good we have call the Sasktel office more than 12 times in 2 weeks because are internet isn't working. We also live where the internet is good

David

not impressed

Use to think sask tel was great. (Always had good service). As of late I no longer feel this way. Have landline troubles now for almost to weeks. Can't seem to get a service tech out (keep making excuses) and yet I'll still have pay my monthly fee. Also cell service is horrible. May be time for private services.
Use to think sask tel was great. (Always had good service). As of late I no longer feel this way. Have landline troubles now for almost to weeks. Can't seem to get a service tech out (keep making excuses) and yet I'll still have pay my monthly fee. Also cell service is horrible. May be time for private services. Less
Carol

Horrible cell service

Sasktel needs to improve cell service in rural areas. We have to pay the same rates as people in the cities but get very poor service. I tried 10 calls from my home phone to 3 different cell numbers (one was in our yard at the time) and each one went straight to voicemail cause they were out of range. This is terrible especially when you can see the tower from our yard. When you call to complain no one at Sasktel cares. 

Sasktel needs to improve cell service in rural areas. We have to pay the same rates as people in the cities but get very poor service. I tried 10 calls from my home phone to 3 different cell numbers (one was in our yard at the time) and each one went straight to voicemail cause they were out of range. This is terrible especially when you can see the tower from our yard. When you call to complain no one at Sasktel cares. 

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