Reviews (3.8/10 Avg. rating)
Darn, there are no reviews yet for this carrier.
getting worse all the time
Well, having used sask tel service for over 47 years i can say it isnt what it used to be. When land lines were the only thing they were great. Thats not saying much other than they kept up with the latest technology up to that point. Since the advent of internet and cell phones they seen to have started out on the right foot then quickly stood still or went backwards. They let land lined deteriorate because cell service was the new way, i have experienced the land line problems myself living in a rural area. Because landlines are so crappy in most cases they wont even offer a reasonable dsl service for internet. So we switched to cell service , and in our area it started out great for service, the plans were always a bit pricey though,especially comparing with other countries. The service quickly deteriorated because of an explosion of device sales and a corresponding demand on the infrastruture to support them. So they seem to have gotten behind the curve on the infrastructure and an unwillingness to address this properly seems to exist for many years now. Couple this with ever changing plans to nickle and dime you to death and well .... you get just another mediocre carrier. Yes i have talked to them till i figured out it was a waste of my time... the excuse machine and spin machine is the only thing they keep ahead of the curve on these days. On a positive note all carriers seem to be about equal as they either own, rent , or trade , on one anothers crappy systems, so pick your poison.Less
sasktel for Saskatchewan is a joke
alot of dead zones! overly annoying. plans are over priced.Less
Sasktel needs new management
the company is just not what it used to be. i need to reset my router every other day... the services are more expensive than competition but not as good. at some point, the government needs to call it quits and let sasktel be acquired so they can step up their game.
<p>the company is just not what it used to be. i need to reset my router every other day... the services are more expensive than competition but not as good. at some point, the government needs to call it quits and let sasktel be acquired so they can step up their game. </p>Less
Use to think sask tel was great. (Always had good service). As of late I no longer feel this way. Have landline troubles now for almost to weeks. Can't seem to get a service tech out (keep making excuses) and yet I'll still have pay my monthly fee. Also cell service is horrible. May be time for private services.Less
Horrible cell service
Sasktel needs to improve cell service in rural areas. We have to pay the same rates as people in the cities but get very poor service. I tried 10 calls from my home phone to 3 different cell numbers (one was in our yard at the time) and each one went straight to voicemail cause they were out of r... More
<p>Sasktel needs to improve cell service in rural areas. We have to pay the same rates as people in the cities but get very poor service. I tried 10 calls from my home phone to 3 different cell numbers (one was in our yard at the time) and each one went straight to voicemail cause they were out of range. This is terrible especially when you can see the tower from our yard. When you call to complain no one at Sasktel cares. </p>Less
It has good wifi and service but is really expenssiveLess
Sasktel Fusion internet is complete crap.
Living in 2015 you'd expect having better internet then what you had 5 years ago. Sadly that is not the case. Fusion internet is overpriced and complete shit. You're given a download speed of 5 Mbps but that only lasts for 50 GB (which in this day and age is slim to none). Now if only I ever got 5 Mbps.Less
We were very satisfied
Mike attended at our home to install HD and pvr equipment today February 9th. both my husband and I found this SaskTel installer to be so pleasant and respectful of our space. his character and personality were calm and attentive to our need. Mike promptly offered to give us instructions on the use of the remote control according to the new equipment. as older folks, it is important for a lesson to be given in slower manner, to which he showed comfort and patience to our age learning. This installer is amazing!Less
Horrible corporation and the worst customer service I have ever experienced.
Sasktel is by far the most incompetent internet, TV and phone provider I have ever dealt with. After moving to Saskatchewan a little over 4 years ago I have had numerous horrible experiences with the company. Their internet service is likely the poorest in Canada and certainly the worst I have ever experienced. The internet is slow and cuts out constantly. I have lived in multiple different places within Saskatchewan, in both Saskatoon and Regina, and at every place it has been the same story with the internet. There phone support is terrible and they have absolutely no idea what the real problem is and why its not working, so their only advice it to reset the modem ever 5 minutes. I have had numerous techs come out to my place to fix the problems on multiple occasions. They never resolve the issue in the first trip to the house and the next time they send someone it's a completely different person who hasn't even been told what was done the previous time so I have been left trying to explain it to yet another person who has no clue how to fix it. Their services, or lack there of, are an absolute waist of money. If you want services that are actually useful, I suggest going with any company other than Sasktel.Less
Great customer support provided by Saul
Very pleased with the support provided by Saul at the Sasktel store on Clarence on Jan 16, 2016. Saul provided the information I needed in an efficient manner without making it feel rushed or overwhelming. His explanations and suggestions were given in a respectful and informative way. He clarified why I had exceeded my data limit as well as suggesting a satisfactory, reasonable solution going forward. An experience that could have been frustrating and unpleasant for someone with limited tech knowledge turned out to be very satisfactory. He's definitely a positive rep and should be a "keeper" for Sasktel. Thanks Saul.Less