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SaskTel
SaskTel Prepaid Pay Per Use
-
Minutes
-
Text
-
Data
$0.10
per minute
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SaskTel
SaskTel Cellular Safety
60
Minutes
-
Text
-
Data
$16.57
per month
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SaskTel
SaskTel Prepaid Talk & Text 18
50
Minutes
Unlimited
Text
-
Data
$18.00
per month
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SaskTel
SaskTel Mobile tablet - 500 MB
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500MB
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per month
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SaskTel
SaskTel Prepaid Text & Data 20
-
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Unlimited
Text
150MB
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$20.00
per month
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What You Need to Know


Offering 4G service in Saskatchewan since 2010, SaskTel is a provincially-owned communications provider with more than 615,000 wireless subscribers. Their high-speed LTE network is the largest in Saskatchewan and covers 99% of the province. You can also use your phone across the rest of Canada worry-free thanks to roaming agreements with other networks.

SaskTel offers both prepaid and postpaid services. Postpaid plans run between $17 and $210 per month before add-ons and fees. Prepaid plans run between $18 and $40 per month before add-ons and fees.

Looking to pick up a phone to go with your service? SaskTel offers a wide range of phone options and Plus Pricing phone financings with approved credit. Already have a phone you love? SaskTel is currently offering a $10 monthly discount for bringing your own phone!

What’s Good?

  • No-contract plans available
  • Bring your own device plans with discounts
  • Phone financing available
  • Many plans include unlimited messaging
  • Flat-rate per-day roaming plans for frequent travelers
  • Exclusive discounts for subscribers with other SaskTel services
  • Multi-line data plans

What’s Bad?

  • Many plans are local calling only
  • Data optimization may reduce quality for video streaming

Notable Features

  • Roam & Relax: For as little as $3 a day you can unlock flat-rate roaming to a specific country.
  • VIP 85: Already use SaskTel for TV and Internet? You can enjoy unlimited data, Canada and US calling and unlimited texts with the VIP 85 rate plan.
  • Cell-to-Cell Calling: Talk all you want with other SaskTel subscribers with free calling on select plans.
  • SaskTel Select Wi-Fi: Connect to SaskTel Select Wi-Fi hotspots at no additional charge with any SaskTel wireless subscription.

Awards and Recognitions

How’s the Network Coverage and Speed?

SaskTel claims their network will cover 99% of Saskatchewan by April 2017.

You can check coverage and network types in your area on their support page.

Notable considerations include:

  • Coverage outside of Saskatchewan is provided by other networks. Data speeds and coverage will vary by location.

In the 2016 PC Magazine study “Fastest Mobile Networks in Canada,” showed download speeds in Regina averaging 40Mb/sec and upload speeds averaging 19Mb/sec. Speeds in Saskatoon measured at 25Mb/sec for downloads and 22Mb/sec for uploads.

Do They Charge Roaming Fees?

For most SaskTel calling plans--those labeled Canada-wide--you won’t pay roaming fees for any calls placed inside Canada. If you’re entering an area with roaming charges, SaskTel will send a text outlining rates.

SaskTel offers a number of add-ons to keep manage roaming fees during travel to the U.S. or internationally.

Popular postpaid roaming add-ons include:

  • Roam & Relax US Daily: Unlock unlimited voice calling in the US for $3 per day. If you need data, you can add 300MB of US data to your plan for $5 per day.
  • Roam & Relax US 70: 500 US or Canada minutes, unlimited texting, 70 MMS and 2GB of data for $70 per month.
  • Roam & Relax International 65: 15 minutes, 50 texts and 20MB of data in select countries for $65 per month.
  • Roam & Relax Internation Text 100: 100 messages to Canada or the US from an international destination for $40 per month.

For a full list of Roam & Relax options and PAYG rates, consult their Travelling with Your Wireless Device and International Roaming Rates pages.

International roaming is not supported on SaskTel prepaid service. However, within Canada, you can use the Bell and Telus networks at no additional charge.

What About Long Distance Fees?

Some SaskTel plans include Canada-wide calling with no long distance fees. However, many only include local calling. For $10 per month, you can add Canada-wide calling to these plans.

For international calls, rates differ by country. You can find more about specific calling rates on the SaskTel’s International Wireless Calling Rates page.

Does SaskTel Offer Wi-Fi Calling?

No. SaskTel does not support native Wi-Fi calling or offer a Wi-Fi calling app.

How About Voice over LTE (VoLTE)?

No.

Can I Tether My Phone?

SaskTel allows tethering with any plan that includes a data allotment. However, remember that data used by other devices tethered to your phone will count toward your monthly data allotment. You’ll receive a text when nearing your monthly cap. However, if you’re streaming HD video or using heavy bandwidth, you might clear your cap before the text arrives resulting in overage fees.

Do They Offer Data Rollover?

No, SaskTel does not offer any form of data rollover.

Do They Offer Add-ons or Bundles?

Yes! You’ll find a variety of options not listed in the previous sections for both prepaid and postpaid plans.

Prepaid add-ons include:

  • $15 to $50 per month for 150MB to 3GB of data
  • Unlimited text messages for $13 per month
  • Voicemail to text for $5 per month
  • Caller ID for $1 per month

Postpaid add-ons include:

  • Caller ID for $8 per month
  • Call forwarding starting at $2 per month
  • Detailed billing for $2.50 per month
  • Unlimited international texting for $5 per month
  • Voicemail services starting at $3 per month
  • Wireless device protection starting at $6 per month

Can I Bring My Own Device?

Yes! SaskTel supports most unlocked GSM, UMTS, HSPA and HSPA+ devices.

You can find additional information using their Non-SaskTel Device Compatibility Check tool.

Do They Require A Contract?

It depends on your needs.

If you do not have your own phone or the ability to pay retail price for a phone at the time of service, the Plus plans from SaskTel provide device financing. In exchange for a discount on a new phone, you’ll pay an additional fee each month for up to two years from the start of your service agreement.

You'll also find contracts on most postpaid monthly plans--though you're free to upgrade or downgrade most plans as you wish.

Prepaid and Bring Your Own Device plans are not subject to contracts.

What About Activation and SIM Fees?

Sasktel charges $25 activation fee for every new line of service.

If you bring your own phone or tablet, you'll also need a SaskTel SIM.

These are available for $10 through customer care or a SaskTel retail location. 

For more information, consult their Understanding the Wireless Activation Fee page.

NOTE: Fees often differ between retail stores and websites. Be sure to check both before signing up or adding a line to your account to maximize savings.

What About Early Termination Fees?

If you have a contract agreement or device finance balance remaining, there will be a fee for you to cancel service with SaskTel. Their Transferring or Cancelling Your Wireless Service page states:

“All customers will pay the early cancellation cost which includes both: Early device upgrade balance and remaining phone financing payments”

For more information on SaskTel’s early termination fees, we recommend contacting SaskTel and discussing the issue with one of their representatives.

Can I Port My Number To or From SaskTel?

SaskTel follows all Wireless Number Portability guidelines allowing you to transfer your number from an existing landline or mobile line to your new SaskTel line of service.

Requirements are as follows:

  • The account from which you are transferring the number must be assigned to the same name and address as your SaskTel account.
  • The account you’re transferring from must be in good standing--including payment of any fees resulting from the porting of the number.
  • The number you’re transferring must be local to your service area.

Starting the process requires visiting a SaskTel Store or Authorized Dealer.

Will They Unlock My Phone?

Yes! According to CRTC Wireless Code regulations effective December 2017, they must unlock your phone free of charge upon request. If you received a subsidy on your phone, you must wait 90 days before unlocking your phone.

Provided your SaskTel account is in good standing, unlocking your phone is as simple as visiting your nearest SaskTel Store or Authorized Dealer

For more information, check their Unlocking Your SaskTel Phone page.


For additional questions about SaskTel pricing, features, and coverage, be sure to check out our SaskTel Q&A Forum. It’s filled with questions and answers from people like you looking to get the most out of their mobile service!

If you spot any errors or missing information, please let us know! It's appreciated and will help make this page better for everyone.


Voice network: CDMA
Data network: 1xRTT, HSPA+

SaskTel Customer Service

Mailing Address:
SaskTel, PO Box 2121, Regina, SK S4P 4C5

Phone Number:
800-727-5835

Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account


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User Reviews


Sarah

What in the hell?!?!

So my contract was up in December, time for a new phone and pretty much the same contract I was on, HOWEVER, instead of paying the 85.00 I am now paying 105.00, so I looked at my bill, and noticed that my data is no longer a part of the plan, I pay an extra $20.00 for data, that I never had to pay for before, on top of the 75.00 "plan" that I am on....

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So my contract was up in December, time for a new phone and pretty much the same contract I was on, HOWEVER, instead of paying the 85.00 I am now paying 105.00, so I looked at my bill, and noticed that my data is no longer a part of the plan, I pay an extra $20.00 for data, that I never had to pay for before, on top of the 75.00 "plan" that I am on.


So sasktel is f@#$ing everyone over by making them pay extra for a plan that doesnt include data?? Isnt data included in a data plan?? When did I miss the memo?! As well as this shareMore plan stuff, I am a single, no dependent, minimum wage young adult, with 1 cellular device, but it was the only afforable contract I thought I was getting, but i am paying 20.00 more then before, and that isnt what I signed up for.

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Sandy

Shady Sasktel

I bought the phones on the 13th and if I hadn't of gone back into the store on the 24th I wouldve been out $600 and anybody that bought their phones before the 13th go after Sasktel for a refund as they are going after their customers. I was lucky enough to get my money back but others need to know.

I bought the phones on the 13th and if I hadn't of gone back into the store on the 24th I wouldve been out $600 and anybody that bought their phones before the 13th go after Sasktel for a refund as they are going after their customers. I was lucky enough to get my money back but others need to know.

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A

Sasktel does not appreciate loyalty

I have been a loyal customer of Sasktel and my contract is up at the end of the month.  I have the ultimate 105, which I've been happy with so far.  However, their new plans SUCK!  I tried to get the VIP 85 plan, since I will be signing a new contract with two new phones and three new phone plans but they said the best plan they could give me was the 125 plan.  So, I would pay $20 more a month to stick with my original plan.  Plus, I would have signed a contract with them for 3 phones.  That is $300 a month, $3600 a year.  Plus, two new phones.  But we are not considered VIP since we don't get their internet.  Their highest speed is 1/6 what I get at Shaw for the same price plus I'm not eligible for infinet where I live.  Why the heck would I do that?   Even if I wasn't in a contract with Shaw, that is just stupidity.  I tried to be reasonable because I want to support my province in hopes that they don't have to privatize.  I said I would pay $125  per month ($20 more than my current plan) if I could get the VIP 85 on my other two phone plans.  They refused.  That is $300 a month and two phones that they refused.  I was shocked.  Well, if they have enough customers to not need one that pays every month on time I may as well walk away.  I walked into Bell and instead of going over the spiel, they said wait for Boxing Day.  We've got good sales coming up.  Now that is customer service!  I was with them prior to Sasktel and I had no complaints.  So back to Bell I go, and Sasktel can go get privatized I guess.  I'm done caring about them because they obviously don't care about their customers.  

I have been a loyal customer of Sasktel and my contract is up at the end of the month.  I have the ultimate 105, which I've been happy with so far.  However, their new plans SUCK!  I tried to get the VIP 85 plan, since I will be signing a new contract with two new phones and three new phone plans but they said the best plan they could give me was the 125 plan.  So, I would pay $20 more a month to stick with my original plan.  Plus, I would have signed a contract with them for 3 phones.  That is $300 a month, $3600 a year.  Plus, two new phones.  But we are not considered VIP since we don't get their internet.  Their highest speed is 1/6 what I get at Shaw for the same price plus I'm not eligible for infinet where I live.  Why the heck would I do that?   Even if I wasn't in a contract with Shaw, that is just stupidity.  I tried to be reasonable because I want to support my province in hopes that they don't have to privatize.  I said I would pay $125  per month ($20 more than my current plan) if I could get the VIP 85 on my other two phone plans.  They refused.  That is $300 a month and two phones that they refused.  I was shocked.  Well, if they have enough customers to not need one that pays every month on time I may as well walk away.  I walked into Bell and instead of going over the spiel, they said wait for Boxing Day.  We've got good sales coming up.  Now that is customer service!  I was with them prior to Sasktel and I had no complaints.  So back to Bell I go, and Sasktel can go get privatized I guess.  I'm done caring about them because they obviously don't care about their customers.  

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Erin

Sasktel has screwed me over my entire life

I'm a lifer of southeast Saskatchewan.  Unfortunately I'm a lifer customer of sasktel.  They are garbage service to the point I refuse to have a account in my name with them ever again.  I've never missed a payment in my life...yet they've cut me off before.  They'v also cut a major landline on my...More
I'm a lifer of southeast Saskatchewan.  Unfortunately I'm a lifer customer of sasktel.  They are garbage service to the point I refuse to have a account in my name with them ever again.  I've never missed a payment in my life...yet they've cut me off before.  They'v also cut a major landline on my farm because they didnt know how to fix anything and I still had no working phone line after....and ended up with no phone in  the shop...permanently. They never resolved the loss of my shop phone...or apologized. I have a phone now 6 yrs after moving to this farm. After having to let sasktel on my property to put a new line in...even though they cut the old one. I had to pay them for the new line and pay for a trenching contractor.  And I still have never missed a bill payment. But its in my husbands name now and i told him long ago i refuse to ever have an account with those crooks again Less
Matthew

Terrible customer service

I recently paid my sasktel bill of 500$. (didn't have unlimited long distance) this happened on monday. the transaction went through thursday. on friday they canceled my phone because i never called them to tell them i had paid my bill and wanted to charge me 35$ for reactivating it. i canceled my phone with them. This isn't the first bad experience i've had with them i've felt disrespected by their customer service representatives before and have multiple other friends that have had similar experiences having them even recommend friends maybe you should get a different provider. 

I recently paid my sasktel bill of 500$. (didn't have unlimited long distance) this happened on monday. the transaction went through thursday. on friday they canceled my phone because i never called them to tell them i had paid my bill and wanted to charge me 35$ for reactivating it. i canceled my phone with them. This isn't the first bad experience i've had with them i've felt disrespected by their customer service representatives before and have multiple other friends that have had similar experiences having them even recommend friends maybe you should get a different provider. 

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Samantha

Thieves!!

Holy crap Sasktel sucks. Unless you are 110% sure that you will never leave the province, do NOT sign a contract with them. Unlike the other companies who will give you a new local number if you move, Sasktel tells you to either keep your Saskatchewan number or pay to leave your contract and then pay some more to unlock your phone. Go with the bigger guys who are all over Canada. Much safer bet than with these crooks. 

Holy crap Sasktel sucks. Unless you are 110% sure that you will never leave the province, do NOT sign a contract with them. Unlike the other companies who will give you a new local number if you move, Sasktel tells you to either keep your Saskatchewan number or pay to leave your contract and then pay some more to unlock your phone. Go with the bigger guys who are all over Canada. Much safer bet than with these crooks. 

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Brett

Awful customer service and management

Never in the 10 years I that I've been with Sasktel did I think that I would be completely misinformed about their service and discriminated against because I'm single with no kids. I upped my data plan to 50g a month because I was going over 20g in previous months. After purchasing the 50g plan last m...More
Never in the 10 years I that I've been with Sasktel did I think that I would be completely misinformed about their service and discriminated against because I'm single with no kids. I upped my data plan to 50g a month because I was going over 20g in previous months. After purchasing the 50g plan last month I called to enquire about a $350 bill. I was told that the 50g plan was only allowed for 2 devices. It's not my fault that I live in an area where I can't even get Sasktel wifi to keep me at a lower data plan. I also don't appreciate the call centre not caring about customer service and repeatedly saying things that sound like they are reading them from a pre written card as to how to deal with their customers. If your fb page would allow a rating I wouldn't even give you 1 star.  Less
Smith

Worst phone company

Hollynumbertwo

Sasktel cellular coverage terrible.

We have been loyal Sasktel customers since the early 1980's - we are rural and we have always noticed a disparity in the service that we are provided vs that which is provided to their urban customers, even though we pay the same amount of money (too much money). With the onset of the Internet and cell phones, this has become much worse. We have had to get our own internet tower, and pay dearly for mediocre service at best. There are cellular dead zones all over in our rural area - you cannot call my house from the back 40 of our farm yard, my husband could yell with better success. Our small community has no cell coverage, and as you travel north, it is hit and miss. Sasktel is aware of the problem, which has been going on for at least 5+ years. Sadly there aren't really any better options available to us, and they don't seem to be doing anything to try and improve our services. 

We have been loyal Sasktel customers since the early 1980's - we are rural and we have always noticed a disparity in the service that we are provided vs that which is provided to their urban customers, even though we pay the same amount of money (too much money). With the onset of the Internet and cell phones, this has become much worse. We have had to get our own internet tower, and pay dearly for mediocre service at best. There are cellular dead zones all over in our rural area - you cannot call my house from the back 40 of our farm yard, my husband could yell with better success. Our small community has no cell coverage, and as you travel north, it is hit and miss. Sasktel is aware of the problem, which has been going on for at least 5+ years. Sadly there aren't really any better options available to us, and they don't seem to be doing anything to try and improve our services. 

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Larry

getting worse all the time

Well, having used sask tel service for over 47 years i can say it isnt what it used to be. When land lines were the only thing they were great. Thats not saying much other than they kept up with the latest technology up to that point. Since the advent of internet and cell phones they seen to have start...More
Well, having used sask tel service for over 47 years i can say it isnt what it used to be. When land lines were the only thing they were great. Thats not saying much other than they kept up with the latest technology up to that point. Since the advent of internet and cell phones they seen to have started out on the right foot then quickly  stood still or went backwards. They let land lined deteriorate because  cell service was the new way, i have experienced the land line problems myself living in a rural area. Because landlines are so crappy in most cases they wont even offer a reasonable dsl service for internet. So we switched to cell service , and in our area it started out great for service, the plans were always a bit pricey though,especially comparing with other countries. The service quickly deteriorated because of an explosion of device sales and a corresponding demand on the infrastruture to support them. So they seem to have gotten behind the curve on the infrastructure and an unwillingness to address this properly seems to exist for many years now. Couple this with ever changing plans to nickle and dime you to death and well .... you get just another mediocre carrier. Yes i have talked to them till i figured out it was a waste of my time... the excuse machine and spin machine is the only thing they keep ahead of the curve on these days. On a positive note all carriers seem to be about equal as they either own, rent , or trade , on one anothers crappy systems, so pick your poison.  Less

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