What You Need To Know
Petro-Canada Mobility uses the Rogers network to deliver 3G and 4G mobile service across the country. All plans include Canada-wide calling so you don’t have to worry about long distance fees. Topping off is easy as well with both online access or top-off cards at any Petro-Canada location.
You will prepay for all services. Both pay-as-you-go and monthly bundles are available. Bundles start at just $15 with the most expensive bundle running $100 before add-ons and fees.
Although Petro-Canada doesn’t sell a large selection of phones, the ones they sell appear to be solid options. However, you won’t find any device financing options or subsidies. If you’d prefer to bring your own device, their 3-in-1 SIMs take the guesswork out of finding the right option for your mobile device.
- Both PAYG and monthly bundle options
- No contracts or credit checks
- All talk plans are Canada-wide
- All plans include unlimited Canada-wide texting
- No phone financing
- No international roaming
- Low data caps
- Tethering prohibited
- Flat-Rate Bundles: Enjoy an assortment of minutes, texts and data each month customized to fit your needs.
- Canada-wide Calling: No need to worry about zones or provinces with Petro Canada as all plans include calling anywhere in the country.
- Petro-Canada Mobility Rewards: Earn Petro-Points rewards for every dollar you spend on service.
Awards and Recognitions
- Uses the Rogers network, ranked #3 in PC Magazine’s 2016 “Fastest Mobile Networks in Canada” report.
- Uses the Rogers network, ranked #3 in Tutela's 2018 “Mobile Experience Report”.
- Petro-Canada Mobility currently has an A+ rating with the Better Business Bureau with 27 complaints closed in the past 3 years.
How’s the Network Coverage and Speed?
Petro-Canada Mobility uses the Rogers network. This means you get the coverage and speeds of a big carrier with the costs of a smaller prepaid option!
You can check coverage and network types in your area at the Petro-Canada Mobility support page.
The Rogers network ranked third for download speeds in both the 4G and 3G network categories in Tutela's 2018 "Mobile Experience Report", tests showed an average speed of 16.12Mbits/sec for 4G downloads and 3.92Mbits/sec for 3G downloads. Uploads speeds averaged 7.73Mbits/sec across both 4G and 3G networks.
The 2016 PC Magazine study “Fastest Mobile Networks in Canada,” showed download speeds for the Rogers network averaging 43Mb/sec and upload speeds averaging 22Mb/sec.
Ookla’s “Speed Test Market Report Canada” reports slightly slower speeds. Their 2016 tests showed download speeds of 29MB/sec and upload speeds of 10Mb/s.
Do They Charge Roaming Fees?
All bundles include coverage from coast to coast. Roaming outside of Canada is not allowed using Petro Canada.
If you’re traveling out of the country, we recommend using a travel SIM or picking up a cheap prepaid SIM to use with an unlocked phone when you reach your destination.
What About Long Distance Fees?
All calls within Canada are billed at local rates or from your monthly bundle allotment.
Calls outside Canada are subject to a long distance calling fee as follows:
- North American long distance: $0.55 per minute
- Text messages to US numbers: $0.15 per text
- Text messages to international numbers: $0.35 per text
You can find out more by clicking “See Full Details” on the Monthly Plan page.
Does Petro-Canada Offer Wi-Fi Calling?
No. Petro-Canada does not support native Wi-Fi calling or offer a Wi-Fi calling app.
How About Voice over LTE (VoLTE)?
Can I Tether My Phone?
Tethering is not allowed on Petro-Canada Mobility.
In their Terms and Conditions, they state:
“Petro-Canada Mobility Plans Cannot be Used for:
i. access to the Internet, intranets, or other data networks except as the device’s native applications and capabilities permit, or
ii. any applications that tether your device to a laptop or personal computer other than for the use of Wireless Sync.”
Do They Offer Data Rollover?
No, data from monthly bundles expires at the end of the month.
Do They Offer Add-ons or Bundles?
No--outside of the ability to customize your monthly bundle plan, there are no additional features you can add to your plan.
Can I Bring My Own Device?
Yes! Most unlocked devices with support for the 850 and 1900Mhz bands work with Petro-Canada Mobility. You’ll need to order a SIM and activate it to start service.
For more information, consult their Phones & SIMs support page.
Do They Require A Contract?
No. As all services are prepaid, you are free to quit using the service at any time.
What About Activation and SIM Fees?
Petro-Canada does not charge activation fees.
To bring your own phone or tablet, you'll need a Petro-Mobile SIM.
SIM kits are available online for $10 and at select retail locations.
For more information, consult their Getting Started with Petro-Canada Mobility page.
What About Early Termination Fees?
No. Without a contract or device financing options, there are no worries about fees if you cancel.
Can I Port My Number To or From Petro-Canada Mobility?
Petro-Canada Mobility follows all Wireless Number Portability guidelines allowing you to transfer your number from an existing landline or mobile line to your new Petro-Canada Mobility line of service.
Requirements are as follows:
- The account from which you are transferring the number must be assigned to the same name and address as your Petro-Canada Mobility account.
- The account you’re transferring from must be in good standing--including payment of any fees resulting from porting the number.
- The number you’re transferring must be local to your service area.
For additional information, consult their Number Portability page.
Will They Unlock My Phone?
All Petro-Canada phones are sold unlocked. If you need assistance unlocking a phone from another carrier, consult our other Carrier Summaries for contact information and unlocking terms.
For additional questions about Petro-Canada Mobility pricing, features, and coverage, be sure to check out our Petro-Canada Mobility Q&A Forum. It’s filled with questions and answers from people like you looking to get the most out of their mobile service!
If you spot any errors or missing information, please let us know! It's appreciated and will help make this page better for everyone.
Voice network: GSM 850/1900 MHz
Data network: GPRS
150 6th Avenue S.W., Calgary, Alberta T2P 3Y7
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