Popular Plans


PC Mobile Anytime
PC Mobile
PC Mobile Anytime
-
Minutes
-
Text
-
Data
$0.20
per minute
Compare Compare  
Compare Compare  
 
PC Mobile
PC Mobile $15 Monthly
-
Minutes
Unlimited
Text
-
Data
$15.00
per month
Compare Compare  
Compare Compare  
 
PC Mobile
PC Mobile $25 Monthly
-
Minutes
Unlimited
Text
-
Data
$25.00
per month
Compare Compare  
Compare Compare  
 
PC Mobile
PC Mobile $30 Monthly
250
Minutes
Unlimited
Text
-
Data
$30.00
per month
Compare Compare  
Compare Compare  
 
PC Mobile
PC Mobile $40 Monthly
250
Minutes
Unlimited
Text
250MB
Data
$40.00
per month
Compare Compare  
Compare Compare  

Popular Phones



What You Need To Know

PC Mobile has offered mobile service across Canada for more than a decade. They use both the Telus and Bell Mobility networks to deliver 3G and 4G mobile service. Their Data Flex plan offers an attractive alternative to typical data plan fees by creating tiers to ensure you’re not paying for data you don’t use. Most purchases through PC Mobile are also good for PC Points!

They offer both monthly billing and prepaid service for added flexibility. Prepaid bundles cost between $15 and $50 per month before add-ons and fees. They only offer a single monthly plan--the Flex Plan--for $44 before data charges, add-ons, and fees.

PC Mobile’s phone selection is small. However, it features brand names you’ll recognize and a good balance of affordability and features. If you opt for their monthly plan, you can take advantage of device subsidies with a two-year term agreement. Prefer to use your own phone? Their network supports many unlocked 3G and 4G phone models.

What’s Good?

  • Tiered data plan means no paying for unused data
  • Prepaid and monthly service available
  • Many talk plans are Canada-wide
  • All plans include unlimited Canada-wide and international texting
  • No contract or credit check on prepaid plans
  • Flat-rate travel passes on monthly plans

What’s Bad?

  • No international roaming on prepaid
  • Low-end prepaid plans bill per minute for calls
  • Low data caps on prepaid plans
  • Tethering not supported on some devices
  • Prepaid and Monthly plans use different networks

Notable Features

  • Flat-Rate Travel Passes: Enjoy your trip without worrying about your bill with flat-rate travel passes to destinations around the world.
  • Canada-wide Calling: If you call friends and family outside your local area often, choosing a plan with Canada-wide calling can save you money.
  • PC Points: Earn PC Points for every dollar you spend on the PC Mobile store.

Awards and Recognitions

How’s the Network Coverage and Speed?

The experience you get on PC Mobile will differ between prepaid and monthly service. Prepaid subscribers use the Bell Mobility network while monthly subscribers use the Telus network.

You can check coverage and network types in your area using their Monthly Coverage Map and Prepaid Coverage Map.

The 2016 PC Magazine study “Fastest Mobile Networks in Canada,” showed download speeds for the Bell Mobility (PC Mobile Prepaid) network averaging 60Mb/sec and upload speeds averaging 19Mb/sec. Download speeds on the Telus (PC Mobile Monthly) network averaged 53Mb/sec with uploads clocking in at 15Mb/sec.

Ookla’s “Speed Test Market Report Canada” reports slightly slower speeds. Their 2016 tests showed download speeds of 30MB/sec and upload speeds of 10Mb/s on the Bell Mobility (PC Mobile Prepaid) network. Speeds for downloads and uploads on the Telus (PC Mobile Monthly) network came in at 27MB/sec and 10Mb/sec respectively.

Do They Charge Roaming Fees?

Within Canada, you shouldn’t need to worry about roaming fees on either prepaid or monthly service.

Outside of Canada, monthly subscribers can use a flat-rate travel pass to help manage the added costs.

Options include:

  • $20 30-Day US Travel Pass: 100 minutes, texts and megabytes of data
  • $35 30-Day US Travel Pass: 400 minutes, texts and megabytes of data
  • $70 30-Day US Travel Pass: Unlimited talk and text with 1GB of data
  • $50 30-Day Zone 1 Travel Pass: 75 minutes, texts and megabytes of data
  • $100 30-Day Zone 2 Travel Pass: 75 minutes, texts and megabytes of data

For additional information, including pay-as-you-go rates and rates by destination, consult their Monthly Travelling page.

Roaming is not supported on prepaid accounts.

What About Long Distance Fees?

Long distance fees will between plans.

The monthly Flex Plan includes calls within Canada at no additional cost. International calling rates range between $0.10 and $1 per minute.

For a full list of rates per country, check their Monthly Long Distance page.

For prepaid bundles, rates vary between plans. However, many plans include nationwide calling at no additional charge. You can also add nationwide calling to any prepaid plan that doesn’t already include it for $10.

If you call friends and family in the U.S. or Mexico often, you can add unlimited U.S. calling for $20 per month or Unlimited North American calling for $30 per month.

Although PC Mobile offers pay-as-you-go international calling, they recommend using a Prepaid Mobile Long Distance Card for better rates.

You can find the standard international rates for specific countries here.

Does PC Mobile Offer Wi-Fi Calling?

No. PC Mobile does not support native Wi-Fi calling or offer a Wi-Fi calling app.

How About Voice over LTE (VoLTE)?

No.

Can I Tether My Phone?

Tethering is allowed for any GSM device supporting the feature.

NOTE: Laptops, game consoles, and tablets might use more data than your phone. If you choose to tether, monitor your usage closely to avoid surprises on your bill.

Do They Offer Data Rollover?

No, data from monthly bundles expires at the end of the month.

Do They Offer Add-ons or Bundles?

The travel passes listed above are the only add-ons available to monthly subscribers.

Prepaid subscribers can use the long-distance add-ons listed above as well as add data to their plan. Data add-ons cost between $2 and $30.

For a full list of prepaid add-on options, check their Prepaid Plan Features page.

Can I Bring My Own Device?

Yes! To ensure device compatibility, PC Mobile recommends visiting one of their The Mobile Shop locations.

Do They Require A Contract?

Contract requirements will depend on your plan.

  • Monthly plans with a device subsidy will require a two-year contract and credit check.
  • Monthly plans without a device subsidy won’t require a contract but still require a credit check.
  • Prepaid plans do not require a contract or credit check.

What About Activation and SIM Fees?

PC Mobile does not charge activation fees.

To bring your own phone or tablet, you'll also need a PC Mobile SIM.

Prepaid and Pay Monthly SIM kits are available for $10 at select retail locations.

What About Early Termination Fees?

Monthly plan subscribers are subject to an early termination fee.

PC Mobile’s Terms of Service state:

“If you cancel your service or if PC mobile cancels it for any reason, you remain responsible for all amounts chargeable to your account up to the time the service is cancelled. This includes the device subsidy balance remaining on your account as well as any outstanding recurring charges or usage charges. Any credit balance under five dollars will not be refunded when your service is cancelled.”

Early termination fees do not apply to prepaid subscribers.

Can I Port My Number To or From PC Mobile?

PC Mobile follows all Wireless Number Portability guidelines allowing you to transfer your number from an existing landline or mobile line to your new PC Mobile line of service.

Requirements are as follows:

  • The account from which you are transferring the number must be assigned to the same name and address as your PC Mobile account.
  • The account you’re transferring from must be in good standing--including payment of any fees resulting from porting the number.
  • The number you’re transferring must be local to your service area.

For additional information, consult their Moving Your Number page.

Will They Unlock My Phone?

Yes! According to CRTC Wireless Code regulations effective December 2017, they must unlock your phone free of charge upon request. If you received a subsidy on your phone, you must wait 90 days before unlocking your phone.

For more information, check their Unlocking Your Device page.


For additional questions about PC Mobile pricing, features, and coverage, be sure to check out our PC Mobile Q&A Forum. It’s filled with questions and answers from people like you looking to get the most out of their mobile service!

If you spot any errors or missing information, please let us know! It's appreciated and will help make this page better for everyone.


Voice network: CDMA 800/1900 MHz, UMTS
Data network: 1xRTT, EVDO, HSPA, HSPA+

PC Mobile Customer Service

Mailing Address:
1 President's Choice Circle, 2nd floor NW, Brampton, Ontario, L6Y 5S5

Phone Number:
877-284-6361

Helpful Links

Official Website, Coverage Maps, Manage Your Account


Review PC Mobile:

Help inform others by sharing your experience with PC Mobile

Rate It:

User Reviews


Run fast and far!!! Hold times for customer support always 20+minutes...today was an all time high of 1.24 hrs!!! Bills not received but 'trust' they corrected overcharges!! Last month I didn't even get a bill! After holding 1.24 hrs I was told someone had changed my plan and I would need to HOLD again while it was corrected. I blew a gasket. Tomorrow I will have a new carrier and the nightmare will be over! Run fast and far!!!!!

Run fast and far!!! Hold times for customer support always 20+minutes...today was an all time high of 1.24 hrs!!! Bills not received but 'trust' they corrected overcharges!! Last month I didn't even get a bill! After holding 1.24 hrs I was told someone had changed my plan and I would need to HOLD again while it was corrected. I blew a gasket. Tomorrow I will have a new carrier and the nightmare will be over! Run fast and far!!!!!

Less
Ruthann

These people suck

They gave me a defective phone that hardly works and now they say there is nothing they will do for me all i get everytime i call is sorry and i understand do yourself a favour and go with a different company seriously they suck
Kaylea

Illegal billing service practices.

I got a phone with them over 5 years ago. I paid CASH outright buying the phone and signed a TWO year contract for basic cheap cell service. My contract ran out and I kept the phone for a couple more years with them billing a similar amount.  15 months ago I decided to get a better phone, I went into...More
I got a phone with them over 5 years ago. I paid CASH outright buying the phone and signed a TWO year contract for basic cheap cell service. My contract ran out and I kept the phone for a couple more years with them billing a similar amount.  15 months ago I decided to get a better phone, I went into Superstore with friends at the time and talked to the rep about an hour. She verified I was under no contract obligations, we talked and I told her to cancel my old services. I traded my phone and gave up my old number. I even called PC  direct about cancellation of services paid out the full month of cancellation for service. I am now receiving 15 months later a bill and service cancellation notice! with a threat of it being sent to collections.  DO NOT GO WITH PC!! Less
Bradley

PC Mobile has great rates for an inexpensive plan

Sikander

Worst customer center ever

I waste 3 days of time trying to pay bill and contact your customer care but no one there to help.

Ciara

Good until you need something

I had been a happy user for 2 years. I guess because I'd never had a problem and never had to call. Now that I've had to call the wait times are OUTRAGEOUS and the barely English speaking people have no clue how to help and just repeat what you say back to you! I think I'll pay out my balance and switch back to a decent company
I had been a happy user for 2 years. I guess because I'd never had a problem and never had to call. Now that I've had to call the wait times are OUTRAGEOUS and the barely English speaking people have no clue how to help and just repeat what you say back to you! I think I'll pay out my balance and switch back to a decent company Less
Bill

Poor Billing practices

I cannot believe how difficult it is to get billing sorted. The lowdown. September my credit card expires. Give them the new number and the automatic payments don’t come out. Next month call waste more than an hour trying to get it sorted and pay the bill to save hassles. They double bill me the following month another hour and a half wasted they credit my credit card. Next month they don’t account for the amount they credit me and I get another late charge. Another over two hours wasted and they credit the late fee, but cannot resend a corrected bill by email, really in this day and age. PC Mobile come on.

I cannot believe how difficult it is to get billing sorted. The lowdown. September my credit card expires. Give them the new number and the automatic payments don’t come out. Next month call waste more than an hour trying to get it sorted and pay the bill to save hassles. They double bill me the following month another hour and a half wasted they credit my credit card. Next month they don’t account for the amount they credit me and I get another late charge. Another over two hours wasted and they credit the late fee, but cannot resend a corrected bill by email, really in this day and age. PC Mobile come on.

Less
Melanie

This is the worst cell phone company! Their pre-authorized payments do not work and you sit for over an hour trying to get any phone help!!!

Jonas

As of writing this im still on hold and it has been over one hour. Horrible company that does NOT care about its customers. go to virgin of you want a

As of writing this im still on hold and it has been over one hour. Horrible company that does NOT care about its customers. go to virgin of you want a god monthly plan.

Gopika

The WORST

I have spent hours and hours either trying or calling to cancel my account and today I spent 1.5 hours with a lady who still hasn't cancelled my account!!! and then they keep sending bills month after month - WORST MANAGEMENT - PLEAS DO NOT subscribe to this company! 


PC Mobile Question?

Visit the PC Mobile Q&A Forum to get answers, ask a question or help others.