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Voice network: CDMA 800/1900 MHz, UMTS
Data network: 1xRTT, EVDO, HSPA, HSPA+

PC Mobile Customer Service

Mailing Address:
1 President's Choice Circle, 2nd floor NW, Brampton, Ontario, L6Y 5S5

Telephone:
877-284-6361

Helpful Links

Official Website, Coverage Maps, Manage Your Account


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Reviews (3.8/10 Avg. rating)


Darn, there are no reviews yet for this carrier.

Rod

Fair pricing and only 3 per 500 gb

Wasn't sure if I should change from my old cell company but i did and paying 1/2 of what i used to pay per month for same plan. Have had no issues with the service and found setting it up at the store was no problem.

Wasn't sure if I should change from my old cell company but i did and paying 1/2 of what i used to pay per month for same plan. Have had no issues with the service and found setting it up at the store was no problem.

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Alcia

worst customer serivice ever (instore)

I felt like I was being scammed the entire time. A scratch on my phone that I never caused so I had to buy a brand new one and pay what was left for my other and then when asked what phone to get is best, she didn't even show me. She just listed some off and stayed at her desk. Didn't bother to m... More

<p>I felt like I was being scammed the entire time. A scratch on my phone that I never caused so I had to buy a brand new one and pay what was left for my other and then when asked what phone to get is best, she didn't even show me. She just listed some off and stayed at her desk. Didn't bother to move and try to help me. She honestly seemed like she hated her job and I was so unsatisfied. They also had no phones in stock. What phone company sells phones that they don't even have?!?!<br></p>

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kuba

WORST COMPANY_NEVER AGAIN

it is byond belief how sombody can rate PC Mobile  9 out of 10.

Worst customer service ever. Billing a big question mark.

<p>it is byond belief how sombody can rate PC Mobile  9 out of 10.</p><p>Worst customer service ever. Billing a big question mark.</p>

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Kathy

PC MOBILE awarded MOST HORRIBLE CUSTOMER SERVICE EVER

- will NEVER RECOMMEND others to use their mobile phone service. 

- could not use my phone for incoming calls (that their CSR in-store kiosk gave me) from Sep 2016 until Dec 25, 2016 - and they proceeded to charge me full monthly fees when they breached their own contract; didn't deliver s... More

<p>- will NEVER RECOMMEND others to use their mobile phone service. <br><br>- could not use my phone for incoming calls (that their CSR in-store kiosk gave me) from Sep 2016 until Dec 25, 2016 - and they proceeded to charge me full monthly fees when they breached their own contract; didn't deliver service they committed to. </p><p><br>- I paid full monthly fees for 4 months without incoming calls working properly. <br><br>- their rep at Saskatoon, SK kiosk handed me a stolen phone to use. He took it right out of their equipment drawer. The Manager of Loyalty Retention granted their employee protection against misrepresentation (I call it fraud, deceit) - giving me a phone that didn't work and was later reported stolen by a third party. All the while me calling into report problem after problem after problem, and they (PC MOBILITY) doing nothing to counter this gross lack of accountability and service to the general public.   <br><br>- Departments don't communicate with other departments. <br><br>- Leave a customer hanging for months on end without proper service signed up for - re: service plan and equipment given from their employee / CSR - and management doing nothing for compensation to the mega disservice to client/customer. <br><br>- DON'T follow up with a problem reported (not just a concern) with their equipment AND service ... for month upon month<br><br>** IF PC MOBILITY wants to be the best cell phone service provider in the city, country, continent - they have a very long way to go. At the very least, the RCMP or REGULATORY BODY guarding against FRAUD needs to investigate them thoroughly. <br><br>- going to TWEET this out to general public as often as I can, contact Better Business Bureau, Fifth Estate, W5,  and whatever business watchdogs I can find to report to -- thereby add to as many places as possible my experience of their lack of customer satisfaction and poor (failure at) business mapping processes currently in place regarding mobile phone services and equipment handed out /sold to general public. </p>

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BarbMeier

WORST COMPANY TO DO BUSINESS WITH

Issues with billing...immediately showed on my credit rating, on the other hand, after paying off my final bill ahead of due date, it still showes as "owing/open" on my credit score since dec. 16. called them, sent emails, nothing happens.

I would never recommend PC Mobile to anyone!!!!

<p>Issues with billing...immediately showed on my credit rating, on the other hand, after paying off my final bill ahead of due date, it still showes as "owing/open" on my credit score since dec. 16. called them, sent emails, nothing happens.</p><p>I would never recommend PC Mobile to anyone!!!!</p>

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Leigh

Customer service sucks

Instead of placing clients on hold until an agent is available, like other respectable agencies would do .Yours just  tells customers to call back  very unsatisfied customer here.not happy.

Instead of placing clients on hold until an agent is available, like other respectable agencies would do .Yours just  tells customers to call back  very unsatisfied customer here.not happy.

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Bill

What a nightmare this company is!

Worst customer service around,terrible  plans and defective phones. Do not go with them!!!!

<p>Worst customer service around,terrible  plans and defective phones. Do not go with them!!!!</p>

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Kathy

I had a similar most HORRIBLE experience with PC Mobile.

Brad

Excellent prepaid system and customer service too

Never have to wait long to get a customer service representative. Good prepaid rates $100 card is good for 12 months and you can carry over the balance if you top up before it expires. Where can you get a cell phone contract for minimum $8.33 plus tax a month. Perfect for emergency use.  good cov... More

<p>Never have to wait long to get a customer service representative. Good prepaid rates $100 card is good for 12 months and you can carry over the balance if you top up before it expires. Where can you get a cell phone contract for minimum $8.33 plus tax a month. Perfect for emergency use.  good coverage also as it uses the Bell network .<br></p><p><br></p>

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Karla

Garbage.

This phone company is a complete joke.  You can never get ahold of them, they RARELY answer their phones.  And they are extremely rude.  Not to mention the phone service is terrible.

<p>This phone company is a complete joke.  You can never get ahold of them, they RARELY answer their phones.  And they are extremely rude.  Not to mention the phone service is terrible.</p>

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