Popular Plans


PC Mobile Anytime
PC Mobile
PC Mobile Anytime
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Minutes
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Data
$0.20
per minute
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PC Mobile
PC Mobile $15 Monthly
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Minutes
Unlimited
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Data
$15.00
per month
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PC Mobile
PC Mobile $25 Monthly
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Minutes
Unlimited
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Data
$25.00
per month
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PC Mobile
PC Mobile $30 Monthly
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Minutes
Unlimited
Text
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Data
$30.00
per month
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PC Mobile
PC Mobile $40 Monthly
250
Minutes
Unlimited
Text
250MB
Data
$40.00
per month
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Popular Phones



What You Need To Know

PC Mobile has offered mobile service across Canada for more than a decade. They use both the Telus and Bell Mobility networks to deliver 3G and 4G mobile service. Their Data Flex plan offers an attractive alternative to typical data plan fees by creating tiers to ensure you’re not paying for data you don’t use. Most purchases through PC Mobile are also good for PC Points!

They offer both monthly billing and prepaid service for added flexibility. Prepaid bundles cost between $15 and $50 per month before add-ons and fees. They only offer a single monthly plan--the Flex Plan--for $44 before data charges, add-ons and fees.

PC Mobile’s phone selection is small. However, it features brand names you’ll recognize and a good balance of affordability and features. If you opt for their monthly plan, you can take advantage of device subsidies with a two-year term agreement. Prefer to use your own phone? Their network supports many unlocked 3G and 4G phone models.

What’s Good?

  • Tiered data plan means no paying for unused data
  • Prepaid and monthly service available
  • Many talk plans are Canada-wide
  • All plans include unlimited Canada-wide and international texting
  • No contract or credit check on prepaid plans
  • Flat-rate travel passes on monthly plans

What’s Bad?

  • No international roaming on prepaid
  • Low-end prepaid plans bill per minute for calls
  • Low data caps on prepaid plans
  • Tethering not supported on some devices
  • Prepaid and Monthly plans use different networks

Show more

Notable Features

  • Flat-Rate Travel Passes: Enjoy your trip without worrying about your bill with flat-rate travel passes to destinations around the world.
  • Canada-wide Calling: If you call friends and family outside your local area often, choosing a plan with Canada-wide calling can save you money.
  • PC Points: Earn PC Points for every dollar you spend on the PC Mobile store.

Awards and Recognitions

How’s the Network Coverage and Speed?

The experience you get on PC Mobile will differ between prepaid and monthly service. Prepaid subscribers use the Bell Mobility network while monthly subscribers use the Telus network.

You can check coverage and network types in your area using their Monthly Coverage Map and Prepaid Coverage Map.

The 2016 PC Magazine study “Fastest Mobile Networks in Canada,” showed download speeds for the Bell Mobility (PC Mobile Prepaid) network averaging 60Mb/sec and upload speeds averaging 19Mb/sec. Download speeds on the Telus (PC Mobile Monthly) network averaged 53Mb/sec with uploads clocking in at 15Mb/sec.

Ookla’s “Speed Test Market Report Canada” reports slightly slower speeds. Their 2016 tests showed download speeds of 30MB/sec and upload speeds of 10Mb/s on the Bell Mobility (PC Mobile Prepaid) network. Speeds for downloads and uploads on the Telus (PC Mobile Monthly) network came in at 27MB/sec and 10Mb/sec respectively.

Do They Charge Roaming Fees?

Within Canada, you shouldn’t need to worry about roaming fees on either prepaid or monthly service.

Outside of Canada, monthly subscribers can use a flat-rate travel pass to help manage the added costs.

Options include:

  • $20 30-Day US Travel Pass: 100 minutes, texts and megabytes of data
  • $35 30-Day US Travel Pass: 400 minutes, texts and megabytes of data
  • $70 30-Day US Travel Pass: Unlimited talk and text with 1GB of data
  • $50 30-Day Zone 1 Travel Pass: 75 minutes, texts and megabytes of data
  • $100 30-Day Zone 2 Travel Pass: 75 minutes, texts and megabytes of data

For additional information, including pay-as-you-go rates and rates by destination, consult their Monthly Travelling page.

Roaming is not supported on prepaid accounts.

What About Long Distance Fees?

Long distance fees will between plans.

The monthly Flex Plan includes calls within Canada at no additional cost. International calling rates range between $0.10 and $1 per minute.

For a full list of rates per country, check their Monthly Long Distance page.

For prepaid bundles, rates vary between plans. However, many plans include nationwide calling at no additional charge. You can also add nationwide calling to any prepaid plan that doesn’t already include it for $10.

If you call friends and family in the U.S. or Mexico often, you can add unlimited U.S. calling for $20 per month or Unlimited North American calling for $30 per month.

Although PC Mobile offers pay-as-you-go international calling, they recommend using a Prepaid Mobile Long Distance Card for better rates.

You can find the standard international rates for specific countries here.

Does PC Mobile Offer Wi-Fi Calling?

No. PC Mobile does not support native Wi-Fi calling or offer a Wi-Fi calling app.

How About Voice over LTE (VoLTE)?

No.

Can I Tether My Phone?

Tethering is allowed for any GSM device supporting the feature.

NOTE: Laptops, game consoles and tablets might use more data than your phone. If you choose to tether, monitor your usage closely to avoid surprises on your bill.

Do They Offer Data Rollover?

No any data from monthly bundles expires at the end of the month.

Do They Offer Add-ons or Bundles?

The travel passes listed above are the only add-ons available to monthly subscribers.

Prepaid subscribers can use the long-distance add-ons listed above as well as add data to their plan. Data add-ons cost between $2 and $30.

For a full list of prepaid add-on options, check their Prepaid Plan Features page.

Can I Bring My Own Device?

Yes! To ensure device compatibility, PC Mobile recommends visiting one of their The Mobile Shop locations.

Do They Require A Contract?

Contract requirements will depend on your plan.

  • Monthly plans with a device subsidy will require a two-year contract and credit check.
  • Monthly plans without a device subsidy won’t require a contract but still require a credit check.
  • Prepaid plans do not require a contract or credit check.

What About Early Termination Fees?

Monthly plan subscribers are subject to an early termination fee.

PC Mobile’s Terms of Service state:

“If you cancel your service or if PC mobile cancels it for any reason, you remain responsible for all amounts chargeable to your account up to the time the service is cancelled. This includes the device subsidy balance remaining on your account as well as any outstanding recurring charges or usage charges. Any credit balance under five dollars will not be refunded when your service is cancelled.”

Early termination fees do not apply to prepaid subscribers.

Can I Port My Number To or From PC Mobile?

PC Mobile follows all Wireless Number Portability guidelines allowing you to transfer your number from an existing landline or mobile line to your new PC Mobile line of service.

Requirements are as follows:

  • The account from which you are transferring the number must be assigned to the same name and address as your PC Mobile account.
  • The account you’re transferring from must be in good standing--including payment of any fees resulting from porting the number.
  • The number you’re transferring must be local to your service area.

For additional information, consult their Moving Your Number page.

Will They Unlock My Phone?

Yes!

If you received a subsidy on your phone, you must wait 90 days and your account must be in good standing to unlock your phone.

Paid for your phone upfront? You can unlock your phone immediately.

PC Mobile charges a $50 one-time fee for each device unlocked.

For more information, check their Unlocking Your Device page.


For additional questions about PC Mobile pricing, features and coverage, be sure to check out our PC Mobile Q&A Forum. It’s filled with questions and answers from people like you looking to get the most out of their mobile service!

If you spot any errors or missing information, please let us know! It's appreciated and will help make this page better for everyone.


Voice network: CDMA 800/1900 MHz, UMTS
Data network: 1xRTT, EVDO, HSPA, HSPA+

PC Mobile Customer Service

Mailing Address:
1 President's Choice Circle, 2nd floor NW, Brampton, Ontario, L6Y 5S5

Phone Number:
877-284-6361

Helpful Links

Official Website, Coverage Maps, Manage Your Account


PC Mobile Question?

Visit the PC Mobile Q&A Forum to get answers, ask a question or help others.

Review PC Mobile:

Help inform others by sharing your experience with PC Mobile

Reviews (3.9/10 Avg. rating)


Darn, there are no reviews yet for this carrier.

Dawn

Easy pay as you go option for low usage.

My husband and I have had pay as you go cell phones with PC mobile for almost 10 years now.  I tend to end up with insane balances using the $100/year top up because I rarely text or phone from my cell (we have a home phone), it's mainly for emergencies, or to lend out to family when they visit f... More

My husband and I have had pay as you go cell phones with PC mobile for almost 10 years now.  I tend to end up with insane balances using the $100/year top up because I rarely text or phone from my cell (we have a home phone), it's mainly for emergencies, or to lend out to family when they visit from overseas, when we'll turn on unlimited calls and texting for a few weeks.  I recently got a smart phone, no problems trimming down my sim and switching it to the new phone, where it immediately worked, and decided to use some of that excessive balance with a data plan.   Data works just as well as the phone network so far.


We've never had any problems when calling customer service to top up the accounts or change services, although their self service app isn't the greatest.


I wonder how many of the dissatisfied customers are on the monthly plan vs the prepaid;  they're two different services, with two different networks, and should be separated for reviews.


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Alex

Excellent quality service, customer service fixes any problem

Having read some other reviews here I can't help but point out that any mobile phone company's main product is access to their wireless network, not the device. The data usage on PC is a sliding scale on a monthly basis (LOVE IT) - most people pay for something they don't use on a monthly basis w... More

Having read some other reviews here I can't help but point out that any mobile phone company's main product is access to their wireless network, not the device. The data usage on PC is a sliding scale on a monthly basis (LOVE IT) - most people pay for something they don't use on a monthly basis with fixed data limits. The coverage is using Telus' network which has never let me down, and everything except data is unlimited. Their roaming and long distance rates are decent too. Any issue I've had has been promptly and fully addressed by customer service which is accessible by e-mail and phone.    

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Frank

Worst customer service

Had a phone through them. They gave me a number that the previous owner did not pay and they continued to try and charge me for it monthly. Constantly called, and my phone would get shut off because I didn't pay the other persons old bill. Finally got the contract cancelled, but when I asked for con... More
Had a phone through them. They gave me a number that the previous owner did not pay and they continued to try and charge me for it monthly. Constantly called, and my phone would get shut off because I didn't pay the other persons old bill. Finally got the contract cancelled, but when I asked for confirmation they refused to give it to me in any form of writing. The man on the phone said his oral confirmation was enough, and he refused to send an email, a final bill or anything. Didn't hear from them for months, get an email today that my bill is ready. WHAT?  Less
MG

sold me a crap phone - knowingly !

I wandered by the store (in-store kiosk) and inquired about rates.  I went back a few days later to inquire again, ... they sold me a Neo - well, I didn't know that this phone has had so many problems and since I belong also to the PCPlus program I thought I'd be safe!  NOT SO!!!!  ....They gave me... More
I wandered by the store (in-store kiosk) and inquired about rates.  I went back a few days later to inquire again, ... they sold me a Neo - well, I didn't know that this phone has had so many problems and since I belong also to the PCPlus program I thought I'd be safe!  NOT SO!!!!  ....They gave me some possible fixes to the phone a few times and then when they didn't work and I had the time I called in and asked for a replacement.  OH NOW your 15 days are over and if you wanted us to help you you would have had to purchase the $80 extended warranty blah blah... now we can't / won't help you - go to koodo ... total GARBAGE customer service and TOTAL rude idiots behind the counter! Less
rick

better than bell eastlink teles koodo and pc no trouble

great service no trouble

great service no trouble

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rick

bell moblie all ways wants you to by the biggest plan that costs more pc mobile has great plans and you take what you need not what they want

Jerry

Skip the skepticism. You're currently being milked for all your service provider can take from you.

So the kiosk at the Superstore I went to had one person. I waited forever!!!! But once it was my turn I made the people behind me wait while I asked questions several different ways to make sure there wasn't any critical info being left out. 

PC Mobile works on the Telus coverage. I was abl... More

So the kiosk at the Superstore I went to had one person. I waited forever!!!! But once it was my turn I made the people behind me wait while I asked questions several different ways to make sure there wasn't any critical info being left out. 

PC Mobile works on the Telus coverage. I was able to port my Telus number and use my Telus phone. I got a new phone, but the one I had is better so I'll use it for the time being. 

The fact is, i use my phone for work, travel, games and as a phone. I don't use sooooooo many of the features that I couldn't justify running out for the newest phone again. I decided to take another route and see about just reducing my cell phone costs. So i went from $111/monthly to around $60/monthly (depends on how much data I use). They start their data at $3 for 500 mb...... as I'm always utilizing WiFi it's around what i pay. But for 5GB its $34 monthly. You pay for what you use. If this month I use under 500mb I pay $3, if I use over 500mb but less than 1GB, I pay $6..... etc.

If you're OK with being over charged every month, stay where you're at. Just saying....

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Jonny

Its a rip off

$0.20 my @$$
$0.20 my @$$ Less
Rod

Fair pricing and only 3 per 500 gb

Wasn't sure if I should change from my old cell company but i did and paying 1/2 of what i used to pay per month for same plan. Have had no issues with the service and found setting it up at the store was no problem.
Wasn't sure if I should change from my old cell company but i did and paying 1/2 of what i used to pay per month for same plan. Have had no issues with the service and found setting it up at the store was no problem. Less
Alcia

worst customer serivice ever (instore)

I felt like I was being scammed the entire time. A scratch on my phone that I never caused so I had to buy a brand new one and pay what was left for my other and then when asked what phone to get is best, she didn't even show me. She just listed some off and stayed at her desk. Didn't bother to m... More

I felt like I was being scammed the entire time. A scratch on my phone that I never caused so I had to buy a brand new one and pay what was left for my other and then when asked what phone to get is best, she didn't even show me. She just listed some off and stayed at her desk. Didn't bother to move and try to help me. She honestly seemed like she hated her job and I was so unsatisfied. They also had no phones in stock. What phone company sells phones that they don't even have?!?!

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kuba

WORST COMPANY_NEVER AGAIN

it is byond belief how sombody can rate PC Mobile  9 out of 10.

Worst customer service ever. Billing a big question mark.

it is byond belief how sombody can rate PC Mobile  9 out of 10.

Worst customer service ever. Billing a big question mark.

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