Info & Contact
About PC Mobile
Voice network: CDMA 800/1900 MHz, UMTS
Data network: 1xRTT, EVDO, HSPA, HSPA+
1 President's Choice Circle, 2nd floor NW, Brampton, Ontario, L6Y 5S5
Reviews (3.9/10 Avg. rating)
Darn, there are no reviews yet for this carrier.
Makes paying bills tedious.
There was an error when I first got my phone where the company tried to charge me the full price for the phone instead of the monthly bill plan. It got resolved although my bills were mixed up for a couple random months after that incident.
The coverage is a bit questionable, the... More
<p>There was an error when I first got my phone where the company tried to charge me the full price for the phone instead of the monthly bill plan. It got resolved although my bills were mixed up for a couple random months after that incident.</p><p><br></p><p>The coverage is a bit questionable, the data prices are ridiculous for how little you get, but the plan I have at least is affordable .</p><p><br></p><p>The self serve website is not user friendly whatsoever. Most companies now have a fast mobile app for managing your account, billing, plan, etc. Not PCMobile, in fact the site runs extremely slow, isn't responsive for mobile devices, and it gets to point where waiting for the pages to load is painful. Once their website went down at 4:00 pm for some reason while I was on the phone with customer service, and I had to wait around 18 hours to change my password from the one given to me by customer service because it was Not due to my phone or isp, their servers are just awful. </p>Less
Reliable and well covered
Excellent coverage, no call drops,flex data and LTE speed, no much phone to choose from , recommend to get byod. Good coverage in Toronto plus surrounding area and KingstonLess
Great Value & Service
Have used PC Mobile for many years. I use their SIM card in my iPhone 4S with absolutely no problems. Voice and data are fast and clear. No need to go with anyone else. Can't understand why so many people seem to have issues with PC Mobile. I have none.Less
I had nothing but trouble from the start. First I had this sales rep talk me into getting the crappy phone convincing me my phone was broken or would
Have a pay as you go plan. If I don't "top-up" by April 17, my balance on hand ($118.55) will be reset to $0. Hence I have to continue to top-up or I will lose over $100.Less
Better than the Big 3
My wife and I recently made the switch from Bell (it was inevitable) upon finding out that their monthly service (not prepaid) uses Telus lines. Based on what our phone needs are, we were pleased with the plans that we received and their corresponding prices. We brought our own devices and got new sim cards and the process could not have gone any smoother. We were happy with the service rep and the information they provided. Would recommend them to anyone.Less
Everything is available online, agents are often quick to answer any questions. You get good service and value for what you pay for. I can't imagine the other carries being any better, especially for the price you pay.Less
Call quality meh, network ok, they dropped the ball on customer service.
I called in near the end of a two year contract asking for a better deal on my service if I continued to use them. They would not barter at all, which is ok. But what actually happened is they removed me from my grandfathered plan and put me on their new one. I'm in the process to see if their billing department will reverse the charges. I'm not going to be surprised if they say "meh". I have always been a polite and good standing customer. My loss their gain for "misunderstanding" and not willing so far to resolve things. Does this business practice sound like fraud?Less
would give a "0" but not an option.
These guys are BRUTAL! I have been ripped off every month. THEY LIE to you and the customer service is horrendous! if they don't know the answer to your question, they put you on hold and after about 1/2 hr, they hang up on you. when you call back, bc their service centres are in various places, they can't connect you with the last supervisor and you have to start over again. They change your plan without you knowing (i.e: I HAD free incoming... now they are saying I called to change my plan (WHY WOULD I CALL TO SAY I DONT WANT FREE INCOMING ANYMORE???) i have a screenshot of the plan when i first went on it. i also have the original brochure..IT SAYS FREE INCOMING CALLS.. they keep referring me to the changed website. my last local incoming call just cost me 27.00!!!) DON'T GO WITH THEM. NOTHING BUT HEADACHES. I received a txt saying I owe 60.00 last month!! I have pay as you go - it was a $30.00 plan. In other words, the most my bill is $30.00... It's almost as if they can legally rip you off. i will be calling the CCTS (telecommunications commissioners) I'm sitting here with a 100.00 phone which is useless.Less