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Voice network: GSM 850 / 1900 MHz, UMTS
Data network: GPRS, EDGE, HSDPA, HSPA+, LTE

Cityfone Customer Service

Mailing Address:
101 - 3991 Henning Drive Burnaby, BC V5C 6N5

Telephone:
866-305-3663

Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account


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Reviews (5.8/10 Avg. rating)


Darn, there are no reviews yet for this carrier.

Great phone in cities. Terrible in rural areas

Great smartphone (Blackberry) performance in urban areas; however, at home in our rural area, performance is poor. In spite of a 4 or 5 bar signal, and line of sight location from the tower, emails often take a very long time (overnight) to be delivered and phone calls are sometimes impossible to m... More

Great smartphone (Blackberry) performance in urban areas; however, at home in our rural area, performance is poor. In spite of a 4 or 5 bar signal, and line of sight location from the tower, emails often take a very long time (overnight) to be delivered and phone calls are sometimes impossible to make. Now that Rogers owns the company - instead of just supplying bandwidth to the company - there are restrictions on the bandwidth available from our tower and this is the source of the poor performance. If you live in an urban area, Cityfone will save you a lot of money. Be careful if you are in a rural area.

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What more could you asked?

I have been with CityFone (with Zoomer Wireless) for two years. They provide the best price for 1 GB of data. Service is fine. No complain. Coverage is similar to Rogers. I also got a very good free phone. What more can you asked ?

I have been with CityFone (with Zoomer Wireless) for two years. They provide the best price for 1 GB of data. Service is fine. No complain. Coverage is similar to Rogers. I also got a very good free phone. What more can you asked ?

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We have been with cityfone for the2 years now. Price was great. Had a promo on the2 years ago for shared data. 40$ p.er couple for shared1 .GB data. Unlimited testing. Never used the number of minutes allotted. Slow at times for data but overall worth it. Don't have same promotion so we are... More

We have been with cityfone for the2 years now. Price was great. Had a promo on the2 years ago for shared data. 40$ p.er couple for shared1 .GB data. Unlimited testing. Never used the number of minutes allotted. Slow at times for data but overall worth it. Don't have same promotion so we are logo,ing elsewhere for a change

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Disappointed

Obtained phone through Zoomer. Virtually zero reception where I live, texts came in hours after they were sent. Had to stand 15 feet from the building to be able to take or make a call. I live in a rural area and when i phoned Cityfone I was told they are good in urban areas. My question, then why... More

Obtained phone through Zoomer. Virtually zero reception where I live, texts came in hours after they were sent. Had to stand 15 feet from the building to be able to take or make a call. I live in a rural area and when i phoned Cityfone I was told they are good in urban areas. My question, then why sell to rural dwellers. Penalties kept me with them for the duration of my contract and now I am seeking a better provider.

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Worthless Service

I do not like Clearnet because there is constant interruption on the computer and for downstreaming movies from NetFlix, they charge full price and give you half of the service. They claimed Clearnet congestion for to many customers and that I should try and use my unlimited service at night only.

I do not like Clearnet because there is constant interruption on the computer and for downstreaming movies from NetFlix, they charge full price and give you half of the service. They claimed Clearnet congestion for to many customers and that I should try and use my unlimited service at night only.

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Great service

clearnet is the best they should come to toronto

clearnet is the best they should come to toronto

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