ZTE Cymbal 2 User Manual

It’s a ‘easy to use phone I got for my mom’ a XTE Cymbal 2. Nothing she did got rid of it. Not turning it off for a day, powering it down, I had to call the company and they gave me instructions of how to stop it. But relaying them to my mom over FaceTime was hard. Then it happened again and again. She had to take it to the mall kiosk to get them to do it as it’s too hard over the phone.

Hi Mary. That's odd. Which phone are you using? What happens when you just press the home button after the amber alert?

That's odd. What does the mall kiosk people do? Won't pressing the red (end call) button work?

Clear amber alert on phone ZTE cymbal 2

Well, the number rule (and question) to that quest of yours is: did you keep your receipt? Perhaps a warranty card? If you are a prepaid service customer, checking for physical damage can order warranty replacements at any verizon store. Ordering via its customer service is not possible, sad to say. For more details about their contact information and terms and conditions, you could always rely on their official website.

Hi Garth. Please contact the store where you bought your phone first. They will help you with the warranty process. Good luck!

Hi Jay. Maybe the phone just froze. Press and hold the red End Key to turn off the phone or reseat the battery to turn off the phone instantly. Hope that works.