8.8/10
Informr score
The Samsung Galaxy S20 currently has an Informr score of 8.8 out of 10. This score is based on our evaluation of 27 sources including reviews from users and the web's most trusted critics.

What's good

  • Great multitasking and gaming
  • Comfortable in the hand
  • Beautiful 120hz HDR screen for movies and videos
  • All-day battery life
  • 5G support

What's bad

  • Fingerprint scanner is slow
  • Tons of pre-installed apps
  • No headphone jack
  • High price tag

As the most basic model in Samsung's 2020 Galaxy lineup, the Galaxy S20 checks most of the boxes the average buyer is looking for while offering a substantial savings over its larger siblings. As is typical with Samsung's Galaxy S series, experts found little to dislike about the phone and many recommend it as both the best value in the current lineup and the best option for the average person.

Design

Curved edges and lots of glass make the Galaxy S20 comfortable in the hand but reviewers found it a little boring.

There's only a few color options available and that back glass is going to be a fingerprint magnet. It also means you'll probably want insurance or a case.

Speaking of fingerprints, the in-screen fingerprint scanner was a bit clunky for many reviewers. Hopefully, that can be sorted in software updates.

Trusted Reviews says

"The Galaxy S20 feels great to hold and it’s fairly compact by 2020 standards. What it isn’t though is particularly interesting to look at – even the colour choices are somewhat dull."


Display

Featuring nearly every bell and whistle you can cram in a display, the screen offers an exceptional experience.

If you love games, the high refresh rate will keep you in the competition and make movement silky smooth while HDR and full HD support will make movies and TV shows pop.

It's also plenty bright so you won't need to squint or find some shade to use it outside.

What Hi-Fi says

"...  If you’re looking to upgrade from a two or three-year-old handset, this one is undoubtedly going to be on your shopping list."


Performance

Unless you're willing to switch to an iPhone, you won't find faster performance than the Galaxy S20 in early 2020. 

Whether you're hopping between apps to keep in touch with friends, playing the latest games, or sorting through emails, reviews found the phone absolutely screams.

MobileSyrup says

"It seemed that no matter what I threw at it, the S20 kept going. The experience streaming music, videos, gaming, social media and more was smooth and fast. Plus, the 12GB of RAM let me open up all of the nearly 100 apps on my S20 without any noticeable slowdowns."


Software & Storage

The Galaxy S20 offers 128GB of room to store your digital stuff and runs the latest version of Android with Samsung's One UI 2.0. It should receive updates for a few years, so there is little to worry about in terms of the latest features or security patches.

Unfortunately, Samsung really piles on the pre-installed apps and settings choices. So expect to have a few options for everything from email and messaging to social media and news feeds.

MobileSyrup says

"One UI is the best thing to ever happen to Samsung phones... However, despite all the good, One UI also has some serious flaws. First and foremost is the bloat... One UI could benefit from slimming down on the options. Keep them around for the power users who want to tweak every setting, but tuck them away for the average user."


Cameras

The phone comes close to beating the best phone cameras on the market but falls short in a few ways.

The zoom on 64MP telephoto lens wowed reviewers for its detail and noise-free shots. But color and night photography fell behind the leaders.

Still, reviews indicate the three lens (12MP/12MP/64MP) rear camera and 10MP front-facing lens should work great when snapping pics of your daily adventures.

It's also one of the first phones to shoot 8K video, but doing so means you'll need a steady hand as it disables image stabilization.

Mobile Syrup says

"... The Samsung S20 camera is excellent. It’s more than good enough for everything you’ll use it for. In small ways, I think that the Pixel 4 or the iPhone 11 Pro best the S20, but on the whole, you won’t be disappointed with the phone’s images."


Battery Life

Unless you're on your phone 24/7, you should have no issues with battery life on the Galaxy S20. Even if you find yourself low, fast charging and wireless charging support means you can top things off nice and quick.

Mobile Syrup says

"In most cases, I made it to the end of a day with about 30 or 40 percent charge remaining and around four or more hours of screen-on time on the ‘Optimized’ setting with 120Hz refresh, FHD+ resolution and auto-brightness turned on."


Audio

Be prepared to buy an adapter or use Bluetooth to enjoy your favorite music and videos because the phone doesn't have a 3.5mm headphone jack.

That said, reviewers found the AKG-tuned headphones included enjoyable.

There's also a Music Share feature that lets people connect to your phone to stream audio to your Bluetooth speaker or car without the need for all the disconnecting and reconnecting.


Pricing

There's no getting around it -- the Galaxy S20 isn't cheap. The MSRP at release starts at $999.

Fortunately, most reviewers agreed it's worth the price if you have room in the budget for it.

Being a major Samsung release, availability should be excellent at both major electronics retailers and carriers alike.


Specs at a Glance

  • Glass and metal chassis
  • 6.2-inch 120Hz, QHD OLED display
  • 2.84Ghz octa-core processor
  • 12GB of RAM
  • Android 10
  • 128GB of internal storage
  • MicroSD card support
  • 12MP/12MP/64MP rear camera
  • 10MP front camera
  • 4,000mAh battery with wired/wireless fast charging
  • AKG-tuned audio


The Bottom Line

If cost isn't a concern, the Samsung Galaxy S20 offers an excellent camera, chart-topping performance, an amazing display, and a level of design polish few Android phones can touch in 2020.

That said, the top-tier experience comes with top-tier prices so it's not the most budget-friendly option around.


Mobile Syrup says

"... The S20 is the one you probably should buy of the three. It’s big without being too big, feature-rich without being overloaded and generally an excellent value compared to the other phones in the lineup."

What Hi-Fi says

"...  If you’re looking to upgrade from a two or three-year-old handset, this one is undoubtedly going to be on your shopping list."


Operating system
Android
Processor
2.84 GHz
Screen Size
6.2"
Camera
64+ MP


What the Critics Are Saying...


Notebookcheck

The Samsung Galaxy S20 is a smartphone with a very unique set of flaws and quirks, and as such is going to have a hard time keeping up with the likes of Huawei, Apple, or OnePlus. However, if you are not after utmost performance, if you appreciate a flexible camera, and are looking for a compact sma...

- Florian Schmitt, Notebookcheck
T3

With almost all the main features of the S20 Ultra bar its huge camera and battery, the Samsung Galaxy S20 is arguably better value for money, with a gorgeous ultra-premium display, intuitive UI and still-impressive photographic capabilities. Perhaps the best Android phone on the market for casual u...

- Matt Evans, T3
Wired

The Galaxy S20 is expensive, but it's stacked with features that work effortlessly. Dip down to other high-end Android phones and you'll start having to deal with compromises, like how the OnePlus 7T isn't protected against water damage and doesn't support wireless charging, or how the Pixel 4 has s...

- Julian Chokkattu, Wired
Expert Reviews

It's a good thing that the Galaxy S20 is one of Samsung’s most fully-featured flagship launches, then. It may be the cheapest of Samsung’s newborn trio, but it offers much the same experience as the S20 Ultra with a £500 saving. Of course, Apple’s iPhone 11 is still the better purchase and it’s also...

- Nathan Spendelow, Expert Reviews
Stuff

It delivers excellent battery life, a phenomenal display, blistering performance and superb image quality from a diverse set of cameras. It may not take the best photos, with the Pixel 4 and iPhone 11 claiming victory in certain scenarios, but it does a great job almost all of the time. Until someon...

- Tom Morgan, Stuff


Prices (Where to Buy)




Common Questions


Samsung released the Galaxy S20 on March 6, 2020.


The Galaxy S20 price will vary depending on retailer, age, special offers and whether or not it's purchased with a service plan. If purchased with a 2 year service contract for example, you would likely pay much less for the phone itself up front. You can compare Samsung Galaxy S20 prices from around the web here on The Informr.


We've got you covered! Download a free PDF copy of the Samsung Galaxy S20 user manual here.


Samsung backs up the Galaxy S20 with a 1 Year parts & labour warranty.


If your Galaxy S20 has problems and is still within its warranty period, you could contact Samsung support or the retailer you purchased the phone from. You'll find Samsung's contact information here. If your phone is off warranty and needs repair for a physical problem such as a broken screen or bad battery, you should visit an authorized service centre or a local phone repair shop. You can also connect with others in The Informr Community Forum to find and share answers to questions.



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Quick view

Screen Size
6.2"

The Samsung Galaxy S20's screen size is 6.2 inches with 1440 x 3200 pixels resolution.

Processor
2.84 GHz

There is a Qualcomm Snapdragon 865 Octa-core 2.84 GHz processor (CPU).

OS

The phone runs on the Android 10 operating system (OS).

Camera
64+ MP

You can take photos or capture video with the phone's onboard 64+ megapixel camera.

There is also a secondary front facing camera with 10+ megapixels resolution.

Storage
128 GB

Internal memory is 128 GB. An external, MicroSD, MicroSDHC, microSDXC (up to 1000 GB) expansion slot is available for increased storage capacity.

Battery
4000mAh

The phone is powered by a Lithium Polymer (Li-Pol), 4000 mAh battery.

Galaxy S20 Specs

Brand Samsung
Overview
Release date March 6, 2020
Regions available USA, Canada, UK
Networks
LTE:
700/850/1500/1700 /1900/2300/2500/2600/3600 MHz
CDMA:
800/850/1900 MHz
GSM:
850/900/1800/1900 MHz
UMTS:
850/900/1700/1900 /2100 MHz
5G:
2500 MHz
Data:
GPRS, EDGE, EV-DO, HSUPA, HSPA+, LTE, 5G
SIM card size Nano-SIM
Dual SIM Yes
Operating System Android 10

Compare Android Smartphones

Processor Qualcomm Snapdragon 865 Octa-core 2.84 GHz
Internal Storage 128 GB
RAM 8/12 GB
ROM No
GPS Type A-GPS
Digital compass Yes
Flightmode Yes
Hearing Aid Compatible Yes
TTY/TDD Yes
Noise Cancellation Yes
SAR Head: 0.76 W/kg
Body: 1.01 W/kg
Languages English
Manufacturer Warranty 1 Year
Accessories Included USB Power Adapter, Standard Battery, Headphones, Data Cable
Power & battery
Type Lithium Polymer (Li-Pol)
Battery Capacity 4000 mAh
Removable Battery No
Wireless Charging Yes
Fast Charging Yes
Video Playback Time Unknown
Internet Use (Wi-Fi) Unknown
Internet Use (Celluar) Unknown
Talk Time Unknown
Standby Time Unknown
Physical Characteristics
Design type Bar
Multi-Use Smart Phone / PDA Yes
Material Aluminium
Colors Cloud Pink, Cloud Blue, Cosmic Gray
Dimensions [H x W x D] 15.17 x 6.91 x 0.79 cm (6 x 2.7 x 0.3 in)
Weight 163 grams
Water Resistant / Waterproof Water Resistant
Rugged design No
IP Rating IP 68
Antenna Type Internal
Changeable Faceplates No
Display / Screen
Type Color
Technology Dynamic AMOLED
Colors 16.7 million
Resolution 1440 x 3200 pixels
Pixel density 566 pixels
Size 6.2 inches
3D No
Secondary Display No
Sensors Ambient Light, Proximity, Motion / Accelerometer, Gyroscope
Graphics Yes
Themes Yes
Backlit Illumination Yes
Zoom / Magnification Yes
Screen Orientation Lock Yes
Multi-Touch Yes
Fingerprint-Resistant Coating No
Additional Display Features Capacitive touchscreen, Infinity-O Display, HDR10+ certified, 120Hz display support
Input / Navigation
Sleep / Wake Key Yes
Home Key No
Mute Key No
Input Type Touchscreen
Navigation Type Touchscreen
Predictive Text Entry Yes
Physical keyboard No
Voicemail Key No
Any Key Answer No
Voice Commands Yes
Keypad/Screen Lock Yes
External Volume Control Yes
External Media Playback Controls No
Fingerprint Sensor Yes
Call Management
Wi-Fi Calling Yes
Voice over LTE (VoLTE) Yes
Contact List Capacity Depends on system memory
Multiple Numbers Per Contact Email address, Other fields
Contact Groups Yes
Auto Answer No
Voice Activated Dialing Yes
Photo Caller ID Yes
Web / Email / Messaging
Web Browser Yes
Email Client Yes
Email Protocols POP3, IMAP, Microsoft Exchange
Additional Email Features Gmail
Messaging SMS, MMS, IM
Push-to-talk (PTT) No
Connectivity
USB USB Type-C
USB OTG Support Yes
Infrared No
Bluetooth 5.0
Bluetooth Profiles A2DP, AVRCP, OPP/FTP, HID, HFP, HSP
Bluetooth Audio Codecs SBC, aptX
WiFi 802.11 a/b/g/n
WiFi Encryption WEP/WPA/WPA2
Mobile Hotspot Yes
WiMAX No
Memory Expansion Slot Yes
Expansion Slot Info MicroSD, MicroSDHC, microSDXC (up to 1000 GB)
PC Synchronization Yes
TV Out No
DLNA Support Unknown
NFC Yes
UMA Support No
Data Tethering Compatibility Yes
Java Applications No
Brew Applications No
ECML / Digital Wallet Yes
PictBridge No
Camera
Main Camera
Aperture
ƒ/ 2.0
Resolution
64+ megapixels
Dual lens
Yes
Zoom
3x optical, 10x digital
Flash
Yes (LED)
Additional Rear Camera Info
Auto focus, Brightness control, Effects, Face detection, Geotagging, Image stabilization, ISO, Multi-shot, Night mode, Panorama, Self-timer, 2nd camera feature (12 MP, F2.2, Ultra-wide), 3rd camera feature (12 MP, F1.8), HDR, Time lapse mode, Slow motion recording
Video Recording Formats
MPEG-4
Video Recording Parameters
Ultra HD (3840 x 2160 pixels), 60 fps
Front Camera
Resolution
10+ megapixels
Zoom
Yes
Additional Front Camera Info
Aperture F2.2
Video Recording Parameters
Audio / Video
Audio Playback Yes
Audio Formats AAC, AAC+, AMR, eAAC+, eAAC, MIDI, MP3, WMA, WAV
Radio Yes (FM)
Video Playback Yes
Video Playback Formats 3GP / 3GPP, FLV, H.264 / AVC, MPEG-4, WMV
Mobile TV No
Streaming Video Yes
External Speakers Stereo
Headset Jack No
Custom Ringtones Yes
Vibration Alert Yes
Downloadable Ringtones Yes
Ringtone Composer No
Ringer ID Yes
Haptic Feedback Vibration Yes
Speakerphone Yes
Apps
To-Do / Task List Unknown
Calendar Yes
World Clock Yes
Alarm Yes
Stop Watch Yes
Timer Yes
Calculator Yes
Currency Converter Unknown
Document Viewer Yes
Weather Yes
Stocks Unknown
Maps Yes
NotePad Unknown
Voice Memos / Recorder Unknown
Games Downloadable
Apps Downloadable
Included Software / Apps Samsung Apps, Google Apps, Outlook, LinkedIn, Office Mobile, OneDrive, Facebook, Netflix, Spotify
More
Additional comments
Related Links Manual (PDF)
Samsung Galaxy S20 Reviews
Where to buy Samsung Galaxy S20
Suggest a correction

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Critic Reviews


Notebookcheck

High-quality smartphone with quirks

from Notebookcheck

The Samsung Galaxy S20 is a smartphone with a very unique set of flaws and quirks, and as such is going to have a hard time keeping up with the likes of Huawei, Apple, or OnePlus. However, if you are not after utmost performance, if you appreciate a flexible camera, and are looking for a compact...More

The Samsung Galaxy S20 is a smartphone with a very unique set of flaws and quirks, and as such is going to have a hard time keeping up with the likes of Huawei, Apple, or OnePlus. However, if you are not after utmost performance, if you appreciate a flexible camera, and are looking for a compact smartphone the Samsung Galaxy S20 is definitely worthy of your consideration.

Read full review

Less

T3

A true Android powerhouse

from T3

With almost all the main features of the S20 Ultra bar its huge camera and battery, the Samsung Galaxy S20 is arguably better value for money, with a gorgeous ultra-premium display, intuitive UI and still-impressive photographic capabilities. Perhaps the best Android phone on the market for casual users.

Read full review

With almost all the main features of the S20 Ultra bar its huge camera and battery, the Samsung Galaxy S20 is arguably better value for money, with a gorgeous ultra-premium display, intuitive UI and still-impressive photographic capabilities. Perhaps the best Android phone on the market for casual users.

Read full review

Less

Wired

This Android phone gets the job done so well, you'll hardly ever stop to think about it

from Wired

The Galaxy S20 is expensive, but it's stacked with features that work effortlessly. Dip down to other high-end Android phones and you'll start having to deal with compromises, like how the OnePlus 7T isn't protected against water damage and doesn't support wireless charging, or how the Pixel 4 has subpar battery life.

Read full review

The Galaxy S20 is expensive, but it's stacked with features that work effortlessly. Dip down to other high-end Android phones and you'll start having to deal with compromises, like how the OnePlus 7T isn't protected against water damage and doesn't support wireless charging, or how the Pixel 4 has subpar battery life.

Read full review

Less

Expert Reviews

Cheapest and the best

from Expert Reviews

It's a good thing that the Galaxy S20 is one of Samsung’s most fully-featured flagship launches, then. It may be the cheapest of Samsung’s newborn trio, but it offers much the same experience as the S20 Ultra with a £500 saving. Of course, Apple’s iPhone 11 is still the better purchase and...More

It's a good thing that the Galaxy S20 is one of Samsung’s most fully-featured flagship launches, then. It may be the cheapest of Samsung’s newborn trio, but it offers much the same experience as the S20 Ultra with a £500 saving. Of course, Apple’s iPhone 11 is still the better purchase and it’s also slightly cheaper if you don’t need oodles of storage space, but the Galaxy S20 remains a superb choice if you’d rather stick with the familiarity of Android.

Read full review

Less

Stuff

The best Android flagship of 2020 so far

from Stuff

It delivers excellent battery life, a phenomenal display, blistering performance and superb image quality from a diverse set of cameras. It may not take the best photos, with the Pixel 4 and iPhone 11 claiming victory in certain scenarios, but it does a great job almost all of the time. Until som...More

It delivers excellent battery life, a phenomenal display, blistering performance and superb image quality from a diverse set of cameras. It may not take the best photos, with the Pixel 4 and iPhone 11 claiming victory in certain scenarios, but it does a great job almost all of the time. Until someone else comes along and does it better, this is the Android handset to beat.

Read full review

Less

Gadgetbyte

Something new, something amazing!

from Gadgetbyte

Samsung Galaxy S20 and S20+ are some of the best Android phones you can buy right now. It features a sleek design, an exceptional 120Hz AMOLED panel, and a whole new camera system with features like 8K recording and 30X Space Zoom. For the first time, we've such a radical upgrade between any two...More

Samsung Galaxy S20 and S20+ are some of the best Android phones you can buy right now. It features a sleek design, an exceptional 120Hz AMOLED panel, and a whole new camera system with features like 8K recording and 30X Space Zoom. For the first time, we've such a radical upgrade between any two consecutive iterations of a Samsung flagship phone. Having said that, there are some things the company should work on like the camera software to further enhance the phone's possibilities.

Read full review

Less

Engadget

The right amount of phone for the money

from Engadget

Few Android flagships look as good as the Galaxy S20, and fewer even sport features this advanced. Samsung’s latest sports a smooth 120Hz screen, versatile triple-camera setup and 5G support (depending on your carrier), making it one of the best Android phones on the market.

Read full review

Few Android flagships look as good as the Galaxy S20, and fewer even sport features this advanced. Samsung’s latest sports a smooth 120Hz screen, versatile triple-camera setup and 5G support (depending on your carrier), making it one of the best Android phones on the market.

Read full review

Less

9to5Google

Smartphones this good shouldn’t have questionable cameras

from 9to5Google

 The Galaxy S20 delivers so, so much and really only falls on its face with the camera. Outside of that glaring issue, it’s a really great smartphone! The real question is whether or not it’s worth $1,000. Personally, I have trouble saying that it is. Samsung needs to fix this camera and wo...More

 The Galaxy S20 delivers so, so much and really only falls on its face with the camera. Outside of that glaring issue, it’s a really great smartphone! The real question is whether or not it’s worth $1,000. Personally, I have trouble saying that it is. Samsung needs to fix this camera and work on long-term support (and resale value) before we’re at that point.

Read full review

Less

GSMArena

Excellent flagship performance

The exuberant pricing on the Ultra makes the S20 look a pretty good deal in comparison. Even with all the clever marketing psychological tricks in the world, once you actually stop and think about it, EUR 900 is not cheap by any standard. But when you consider that the Galaxy S20 delivers the sam...More

The exuberant pricing on the Ultra makes the S20 look a pretty good deal in comparison. Even with all the clever marketing psychological tricks in the world, once you actually stop and think about it, EUR 900 is not cheap by any standard. But when you consider that the Galaxy S20 delivers the same specs as the more expensive S20+ and that this price will inevitably go down in a few month's time and we think it may very well be the best seller in the Galaxy S20 trio.

Read full review

Less

TrustedReviews

The best Android phone you can buy right now

from TrustedReviews

For most people, the Samsung Galaxy S20 is the best Android phone available right now. This will likely be the biggest selling flagship Android device of the year, with a lot of happy customers.

Read full review

For most people, the Samsung Galaxy S20 is the best Android phone available right now. This will likely be the biggest selling flagship Android device of the year, with a lot of happy customers.

Read full review

Less



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