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Nokia Lumia 820 review

7.7/10 AVG.
RATING



7.7/10
Informr score
The Nokia Lumia 820 currently has an Informr score of 7.7 out of 10. This score is based on our evaluation of 25 sources including reviews from users and the web's most trusted critics.

The "1-Minute" Review

Launched alongside one of the most exciting Windows Phone 8 devices ever, the Nokia Lumia 820 is not without features that make it stir up a little bit of excitement on its own. Catering to a discerning user who wants to have next-generation smartphone features but doesn’t need to be on the bleeding edge of mobile tech, it comes with a 4.3-inch 480x800 AMOLED touchscreen display, 1.5GHz dual-core S4 processor, 1GB of RAM, 8GB of internal memory, and the latest version of Microsoft’s software for mobile phones.

Being a Nokia, you can bet that the 820 carries some outstanding hardware features.These include an 8MP auto-focus camera with dual-LED flash and 4x digital zoom, a secondary camera for numerous applications, Wi-Fi, Bluetooth, NFC, GPS, support for microUSB connectivity, and support for extra storage by way of microSD cards. The standard battery is rated for up to 55 hours of music playback and up to 8 hours of talk time in 3G. And in case you’re wondering, yes, it does indeed support 4G LTE. For something that weighs only 160 grams and measures 10mm thick, it has quite an impressive list of specs.

Also noteworthy is that Nokia has decided to bring back user-replaceable Xpress-On color covers, with one extra option: you can replace a normal back cover with one that charges wirelessly. That means you can charge your phone without having to plug into a wall outlet ever again. That's pretty next-generation don't you think? If you’re wondering whether this, along with the Nokia Lumia 920, is the best that the former mobile phone leader from Finland can do, don’t hold your breath. Because clearly, Nokia is just getting started.

Need to Know: Nokia Lumia 820

1. Comes with Windows Phone 8 Apollo, the latest version of Microsoft’s mobile phone software, pre-installed. (The Good)

2. Supports all modern mobile phone networking technologies and ships with a speedy dual-core processor to handle computing needs. (The Good)

3. Amount of internal storage is limited at 8GB. (The Bad)

4. Screen resolution is quite low and lacks support for 720p HD content. (The Bad)


Operating system
Windows Phone
Processor
1.5 GHz
Screen Size
4.3"
Camera
8+ MP


What the Critics Are Saying...


GSM Dome

Nokia bundles here the famous Nokia Maps and Nokia Drive applications, the latter branded Here Drive + Beta now and coming with free lifetime voice guided navigation. This service also works offline, it allows you to navigate with a 3D or 2D UI and gives you efficient routes and good guidance. Then...

- James A., GSM Dome
Beta News

Nokia really improves the Windows Phone 8 experience with the Lumia lineup. The added apps bring real value to the mix, something that other manufacturers should pay attention to even in mid-range to low-end market. The Lumia 820 also never once felt underpowered or out of its element. I appreciate...

- Mihaita Bamburic, Beta News
Tech Ticker

Lumia 820 is priced around Rs. 25,0000 and it seems the price could act as a hindrance. For the same or slightly higher amount of cash, a user can walk away with a powerful Android device that can do and offer much more than Lumia 820. However, if we remove Android from the equation, Lumia 820 is a...

- Kunal Gangar, Tech Ticker
NDTV

We found the Nokia Lumia 820 to be a decent offering and a welcome change from the Android smartphones. Though these are still early days for the Windows Phone 8 OS, we can see how the ecosystem has evolved over a period of time.We think the Nokia Lumia 820 is a well packaged smartphone from the com...

- Surbhi Chawla, NDTV
TrustedReviews

The Nokia Lumia 820 is a solid phone, but doesn’t have any of the stand-out features of the fantastic value Nokia Lumia 620, or the Nokia Lumia 920, with its excellent camera. Its screen is also a disappointment, suffering from the oversaturated colours OLED screens are prone to, while falling way b...

- Andrew Williams, TrustedReviews


Prices (Where to Buy)




Common Questions


Nokia released the Lumia 820 on November 9, 2012.


The Lumia 820 price will vary depending on retailer, age, special offers and whether or not it's purchased with a service plan. If purchased with a 2 year service contract for example, you would likely pay much less for the phone itself up front. You can compare Nokia Lumia 820 prices from around the web here on The Informr.


We've got you covered! Download a free PDF copy of the Nokia Lumia 820 user manual here.


Nokia backs up the Lumia 820 with a 1 Year parts & labour warranty.


If your Lumia 820 has problems and is still within its warranty period, you could contact Nokia support or the retailer you purchased the phone from. You'll find Nokia's contact information here. If your phone is off warranty and needs repair for a physical problem such as a broken screen or bad battery, you should visit an authorized service centre or a local phone repair shop. You can also connect with others in The Informr Community Forum to find and share answers to questions.



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Quick view

Screen Size
4.3"

The Nokia Lumia 820's screen size is 4.3 inches with 480 x 800 pixels resolution.

Processor
1.5 GHz

There is a Qualcomm Snapdragon S4 dual-core 1.5 GHz processor (CPU).

OS

The phone runs on the Windows Phone 8 Apollo operating system (OS).

Camera
8+ MP

You can take photos or capture video with the phone's onboard 8+ megapixel camera.

There is also a secondary front facing camera with VGA (640 x 480) resolution.

Storage
8 GB

Internal memory is 8 GB. An external, MicroSD, MicroSDHC (up to 32 GB) expansion slot is available for increased storage capacity.

Battery
1650mAh

The phone is powered by a Lithium-Ion (Li-Ion), 1650 mAh battery. Nokia's performance ratings are 15 days standby time, 840 minutes, 264 minutes Wi-Fi surfing.

Lumia 820 Specs

Overview
Release date November 9, 2012
Regions available USA, UK, India
Networks
GSM:
850/900/1800/1900 MHz
UMTS:
850/900/1900/2100 MHz
LTE:
700/2100 MHz
Data:
GPRS, EDGE, HSDPA, HSUPA, LTE
SIM card Micro-SIM
Dual SIM No
Operating System Windows Phone 8 Apollo

Compare Windows Phone Smartphones

Processor Qualcomm Snapdragon S4 dual-core 1.5 GHz
Internal Flash Memory 8 GB
RAM 1 GB
ROM No
GPS Type A-GPS
Digital compass Yes
Flightmode Yes
Hearing Aid Compatible Yes
TTY/TDD Yes
Noise Cancellation Yes
SAR Head: 1.37 W/kg
Body: 0.71 W/kg
Languages English
Manufacturer Warranty 1 Year
Accessories Included AC Charger, Data Cable, Headset, Manual, Standard Battery
Power & battery
Type Lithium-Ion (Li-Ion)
Battery Capacity 1650 mAh
Removable Battery Yes
Wireless Charging Yes
Fast Charging No
Video Playback Time Up to: 252 minutes
Internet Use (Wi-Fi) Up to: 264 minutes
Internet Use (Celluar) Unknown
Talk Time Up to: 840 minutes
Standby Time Up to: 15 days
Physical Characteristics
Design type Bar
Multi-Use Smart Phone / PDA Yes
Material Plastic
Colors Red, Yellow, White, Blue, Violet, Gray, Black
Dimensions [H x W x D] 12.4 x 6.8 x 1.0 cm (4.9 x 2.7 x 0.4 in)
Weight 160 grams
Water Resistant / Waterproof Unknown
Rugged design No
IP Rating No
Antenna Type Internal
Changeable Faceplates Yes
Display / Screen
Type Color
Technology AMOLED
Colors 16.7 million
Resolution 480 x 800 pixels
Pixel density 217 pixels
Size 4.3 inches
3D No
Secondary Display No
Sensors Ambient Light, Proximity, Motion / Accelerometer, Gyroscope
Graphics Yes
Themes Yes
Backlit Illumination Yes
Zoom / Magnification Yes
Screen Orientation Lock Yes
Multi-Touch Yes
Fingerprint-Resistant Coating No
Additional Display Features Capacitive touch screen
Input / Navigation
Sleep / Wake Key No
Home Key Yes
Mute Key No
Input Type Touchscreen
Navigation Type Touchscreen
Predictive Text Entry Yes
Physical keyboard No
Voicemail Key Yes
Any Key Answer No
Voice Commands Yes
Keypad/Screen Lock Yes
External Volume Control Yes
External Media Playback Controls No
Fingerprint Sensor No
Call Management
Wi-Fi Calling No
Voice over LTE (VoLTE) No
Contact List Capacity Depends on system memory
Multiple Numbers Per Contact Email address, Other fields
Contact Groups Yes
Auto Answer No
Voice Activated Dialing Yes
Photo Caller ID Yes
Web / Email / Messaging
Web Browser Yes
Email Client Yes
Email Protocols POP3, IMAP, SMTP, Microsoft Exchange
Additional Email Features Yahoo! Mail, Nokia Mail, Windows Live, Gmail, Hotmail, Outlook
Messaging SMS, MMS, Windows Live
Push-to-talk (PTT) No
Connectivity
USB Micro-USB 2.0
USB OTG Support No
Infrared No
Bluetooth Yes
Bluetooth Profiles A2DP, AVRCP, HFP, HSP
Bluetooth Audio Codecs SBC
WiFi 802.11 a/b/g/n
WiFi Encryption WEP/WPA/WPA2
Mobile Hotspot Yes
WiMAX No
Memory Expansion Slot Yes
Expansion Slot Info MicroSD, MicroSDHC (up to 32 GB)
PC Synchronization Yes
TV Out No
DLNA Support Yes
NFC Yes
UMA Support No
Data Tethering Compatibility Yes
Java Applications No
Brew Applications No
ECML / Digital Wallet No
PictBridge No
Camera
Main Camera
Aperture
Unknown
Resolution
8+ megapixels
Dual lens
No
Zoom
4x digital
Flash
Yes (Dual LED)
Additional Rear Camera Info
Auto focus, Effects, Geotagging, Night mode, White balance, Scene Modes
Video Recording Formats
3GP / 3GPP, H.264 / AVC, MPEG-4, WMV
Video Recording Parameters
Full HD (1920 x 1080 pixels), 30 fps
Front Camera
Resolution
VGA (640 x 480)
Zoom
Additional Front Camera Info
Self-portrait
Video Recording Parameters
Audio / Video
Audio Playback Yes
Audio Formats MP3, MP4, eAAC+, AAC+, AAC, AMR-WB, AMR, WMA, WAV, M4A, AMR-NB
Radio No
Video Playback Yes
Video Playback Formats 3GP / 3GPP, H.264 / AVC, MPEG-4, WMV
Mobile TV No
Streaming Video Yes
External Speakers Yes
Headset Jack 3.5mm
Custom Ringtones No
Vibration Alert Yes
Downloadable Ringtones Yes
Ringtone Composer No
Ringer ID Yes
Haptic Feedback Vibration Yes
Speakerphone Yes
Apps
To-Do / Task List Yes
Calendar Yes
World Clock No
Alarm Yes
Stop Watch No
Timer No
Calculator Yes
Currency Converter No
Document Viewer Yes
Viewable document types DOC, DOCX, PDF, PPT, PPTX, XLS
Weather No
Stocks No
Maps Yes
NotePad Yes
Voice Memos / Recorder Yes
Games Downloadable
Apps Downloadable ()
Included Software / Apps -
More
Additional comments Music playback time: 55 hours
Related Links Manual (PDF)
Nokia Lumia 820 Reviews
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Critic Reviews


GSM Dome

Excellent camera on a midrange phone, underwhelming design

from GSM Dome

Nokia bundles here the famous Nokia Maps and Nokia Drive applications, the latter branded Here Drive + Beta now and coming with free lifetime voice guided navigation. This service also works offline, it allows you to navigate with a 3D or 2D UI and gives you efficient routes and good guidance. Th...More

Nokia bundles here the famous Nokia Maps and Nokia Drive applications, the latter branded Here Drive + Beta now and coming with free lifetime voice guided navigation. This service also works offline, it allows you to navigate with a 3D or 2D UI and gives you efficient routes and good guidance. Then comes Office for productivity, City Lens for checking out the hottest spots near you, App Highlights for the person who just bought the phone and Creative Studio for picture tweaking.

Read full review

Less

Beta News

Best mid-range Windows Phone device currently available

from Beta News

Nokia really improves the Windows Phone 8 experience with the Lumia lineup. The added apps bring real value to the mix, something that other manufacturers should pay attention to even in mid-range to low-end market. The Lumia 820 also never once felt underpowered or out of its element. I appreciate the extra dose of excitement brought by the yellow trim and the other colorful back plates, which almost makes me regret getting a Lumia 920 in boring black....

More

Nokia really improves the Windows Phone 8 experience with the Lumia lineup. The added apps bring real value to the mix, something that other manufacturers should pay attention to even in mid-range to low-end market. The Lumia 820 also never once felt underpowered or out of its element. I appreciate the extra dose of excitement brought by the yellow trim and the other colorful back plates, which almost makes me regret getting a Lumia 920 in boring black.

The Lumia 820 is likely the best mid-range Windows Phone device currently available. The only things that really let it down are the average back-facing camera and low-resolution display, the latter of which is easily noticeable more of the time than the former. If you are willing to put up with these two shortcomings, the Lumia 820 can pretty much do everything that the Lumia 920 does only at a lower price-point.

Read full review

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Tech Ticker

The price could act as a hindrance

from Tech Ticker

Lumia 820 is priced around Rs. 25,0000 and it seems the price could act as a hindrance. For the same or slightly higher amount of cash, a user can walk away with a powerful Android device that can do and offer much more than Lumia 820. However, if we remove Android from the equation, Lumia 820 is...More

Lumia 820 is priced around Rs. 25,0000 and it seems the price could act as a hindrance. For the same or slightly higher amount of cash, a user can walk away with a powerful Android device that can do and offer much more than Lumia 820. However, if we remove Android from the equation, Lumia 820 is a decently spec’d phone that offers features similar to its flagship – the Lumia 920.

Read full review

Less

NDTV

Performs well and is a quite an interesting mid-range offering

from NDTV

We found the Nokia Lumia 820 to be a decent offering and a welcome change from the Android smartphones. Though these are still early days for the Windows Phone 8 OS, we can see how the ecosystem has evolved over a period of time.

We think the Nokia Lumia 820 is a well packaged smartphone from the company that delivers a good performance and offers a decent battery backup for the price that it commands....

More

We found the Nokia Lumia 820 to be a decent offering and a welcome change from the Android smartphones. Though these are still early days for the Windows Phone 8 OS, we can see how the ecosystem has evolved over a period of time.

We think the Nokia Lumia 820 is a well packaged smartphone from the company that delivers a good performance and offers a decent battery backup for the price that it commands.

There are quite a handful of interesting apps, and Microsoft is striving to add more value in this direction and hopefully things will look up for this eco-system as we progress further.

Read full review

Less

TrustedReviews

Nokia's mid-range phone doesn't quite make the impact of its Lumia brothers

from TrustedReviews

The Nokia Lumia 820 is a solid phone, but doesn’t have any of the stand-out features of the fantastic value Nokia Lumia 620, or the Nokia Lumia 920, with its excellent camera. Its screen is also a disappointment, suffering from the oversaturated colours OLED screens are prone to, while falling...More

The Nokia Lumia 820 is a solid phone, but doesn’t have any of the stand-out features of the fantastic value Nokia Lumia 620, or the Nokia Lumia 920, with its excellent camera. Its screen is also a disappointment, suffering from the oversaturated colours OLED screens are prone to, while falling way behind the back in resolution terms. Performance is excellent, but it’s not the complete package we now expect at this upper-mid-range price.

Read full review

Less

Fone Arena

Good camera and great size but low resolution display

from Fone Arena

The Lumia 820 is a very interesting device which brings some cool additions like removable covers and a range of colors. That said, the current pricing for the handset is definitely on the higher side keeping in mind the competition which makes it hard to recommend what is otherwise a great phone....

More

The Lumia 820 is a very interesting device which brings some cool additions like removable covers and a range of colors. That said, the current pricing for the handset is definitely on the higher side keeping in mind the competition which makes it hard to recommend what is otherwise a great phone.

It is also quite hard to ignore the low resolution display on the phone. It would be prudent to mention the relative lack of quality applications on Windows Phone 8. If removable covers are particularly important to you and you aren’t concerned about the lack of an HD screen, go for the Lumia 820 else we’d recommend stepping up to the Lumia 920.

Read full review

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Daily Mobile

With it's rounded edges, and it's simple design it's pure functional all the way

from Daily Mobile

The Nokia Lumia 820 is great device. In fact I find myself enjoying it more than the both the HTC 8X and the Nokia Lumia 920. Sans the Sd Music card issue this is my favorite Windows Phone out there at the moment. Will it be for you? If you are a person that would take issue with it's low PPI or...More

The Nokia Lumia 820 is great device. In fact I find myself enjoying it more than the both the HTC 8X and the Nokia Lumia 920. Sans the Sd Music card issue this is my favorite Windows Phone out there at the moment. Will it be for you? If you are a person that would take issue with it's low PPI or if you need a high end camera phone you should steer yourself toward the Lumia 920. However if you simply want a great device that fits in your pocket and your budget you can't go wrong with the mid range Nokia Lumia 820.

Read full review

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WMPoweruser

A really good value for such a device

from WMPoweruser

So, I had the 820 as a primary device now for about two weeks and I am happy with it. The screen could be better, but the camera does a good job and the feel of the device is absolutely amazing! The changeable covers are a nice idea and the covers fit so perfectly, that the whole device feels like it had a unibody.

Read full review

So, I had the 820 as a primary device now for about two weeks and I am happy with it. The screen could be better, but the camera does a good job and the feel of the device is absolutely amazing! The changeable covers are a nice idea and the covers fit so perfectly, that the whole device feels like it had a unibody.

Read full review

Less

Digital Trends

Beautiful display and comfortable design with speedy performance

from Digital Trends

The display won’t win any awards with that low resolution and you won’t become the next Annie Leibovitz with this camera, but for $50 you get a comfortable design, speedy performance, and a well-designed operating system. The Nokia Lumia 820 is a good Windows Phone 8 handset for a good price....More

The display won’t win any awards with that low resolution and you won’t become the next Annie Leibovitz with this camera, but for $50 you get a comfortable design, speedy performance, and a well-designed operating system. The Nokia Lumia 820 is a good Windows Phone 8 handset for a good price. It makes an excellent ambassador for the Windows Phone 8 OS. While the 820 might not spur any conversions, it’s a good choice for consumers who’ve already had their own Come To Windows moment.

Read full review

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Phone Scoop

Packs a powerful three-punch combo with LTE, Windows Phone 8, and an 8-megapixel camera

from Phone Scoop

The Nokia Lumia 820 is a solid mid-range device. At $50, it's an incredible value that offers tons of high-end features in a customizable and compact piece of hardware. Some of its strengths include excellent signal and data performance on AT&T's network, a quick and lively user interface, and a solid multimedia experience....

More

The Nokia Lumia 820 is a solid mid-range device. At $50, it's an incredible value that offers tons of high-end features in a customizable and compact piece of hardware. Some of its strengths include excellent signal and data performance on AT&T's network, a quick and lively user interface, and a solid multimedia experience.

The two biggest faults of the 820 are the middling call quality thanks to poor speaker volume, and the battery life. Of these, the battery life is far more worrisome. It barely scrapes through an entire day, and that might not be enough for some users.

Otherwise, there's little else to dislike about this welterweight wonder.

Read full review

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