HTC U12+

7.2/10 AVG.
RATING



7.2/10
Informr score
The HTC U12+ currently has an Informr score of 7.2 out of 10. This score is based on our evaluation of 26 sources including reviews from users and the web's most trusted critics.

The "1-Minute" Review

Verdict

While the unique features all come down to personal preference, the general specs, design, and performance of the phone make it a solid value -- particularly if you’re looking for a great mobile camera.

What's good

  • Fast performance
  • Generous storage
  • microSD support
  • Great cameras
  • BoomSound speakers

What's bad

  • Haptic buttons
  • No 3.5-mm headphone jack
  • A weak screen in bright sunlight
  • Slippery rear coating

HTC has a hit-or-miss record with their last few releases. Once an innovator in the smartphone market, they’ve created some phones that people felt were more gimmick than value. With their latest release, they’re focusing on a single model and going all in on a few of their previous phone features. Has HTC found a balance that’ll give you a reason to consider them with the HTC U12 Plus?

On the design front, the phone keeps with the 2018 glass and metal design trend -- though it’s a little chunkier than most of the competition. However, reviewers found this lent the phone reassuring heft in the hand and didn’t hinder holding the phone for long periods or stashing it in their pockets.

The phone is available in three different transparent back colors that reviewers loved. However, the glass treatment is both a fingerprint magnet -- a potential issue with the rear-mounted fingerprint scanner -- and prone to slipping off of tables. So you’ll want to use the clear rubber case included with the phone.

The phone has an IP68 rating for dust and water resistance up to 1.5 meters (5 feet) for up to 30 minutes. However, as part of this, HTC used haptic buttons for power and volume controls. This received mixed responses. Instead of pressing a button down, they’re pressure sensitive. Many found this hard to adjust to while others found the buttons were overly sensitive and registering touches when they weren’t made.

The star feature of the phone -- at least according to HTC -- is the Edge Sense 2 buttons. By squeezing or double tapping specific parts of the outer edge of the phone you can launch apps, enable the camera, and perform a wide range of customizable tasks. 

Reviewers found that while the feature generally worked, it wasn’t very intuitive. Ultimately, whether the feature is useful is a matter of preference.

Around front, things look more familiar. There’s a 6-inch 1440p S-LCD panel with HDR 10 support flanked by stereo BoomSound speakers. There’s no notch, so you’ll have a small chin on top and bottom. However, reviewers found the screen to size ratio acceptable and loved the audio quality of the dual speakers.

Colors were accurate, but the brightness struggled to keep up in direct sunlight. Otherwise, unless you’re expecting the inky blacks of an AMOLED panel, the screen has plenty of detail for everything from web browsing to movies.

Powering the phone, you’ll find the same octa-core 2.8Ghz Snapdragon 845 processor with 6GB of RAM that powers a wide range of 2018’s flagships. There’s little to worry about in terms of performance. From the latest games to heavy multitasking, the phone handles things with ease.

Offering 64 or 128GB of internal storage, there’s plenty of room for your favorite apps and media. But if you need more, microSD card support makes it cheap and easy to add up to 2TB of additional storage space.

The phone ships with Android 8.0 Oreo and HTC has promised updates to Android 9.0. HTC’s Sense skin was a non-point with most reviewers. If you like personalizing, it adds theme support for the phone. Otherwise, it doesn’t bring much to the table in terms of extra features -- but it also doesn’t come with a ton of bloat.

Cameras are one area where reviewers agreed. The dual-lens rear camera with a 12MP wide-angle lens and 16MP telephoto lens impressed. From low-light performance to quick snapshots, the images captured included plenty of detail, nice color, and a good balance. There's also a handy 2x optical zoom for better framing without sacrificing image quality. 

Around front, the dual-lens 8MP front-facing lenses received equal praise. The portrait mode offered great detail while the portrait mode offered silky bokeh effects with decent accuracy.

Unfortunately, the battery is less impressive. The 3500mAh battery with USB-Type C charging is just enough to get through the day. So you must recharge nightly. Fortunately, there’s Quick Charge 4.0 support to keep things topped up as needed. But there’s only a Quick Charge 3.0 adapter included. So you’ll need to part with a little more money for the fastest charge speeds.

There’s also no headphone jack. However, HTC includes both a Type-C adapter and a pair of decent active noise-canceling earbuds with the phone. 

Overall, reviewers found the phone solid but questioned the value of the added features. CNet said, “There is a certain set of power users who will gravitate to what the U12 Plus has to offer, but this is by no means a mainstream phone.” Then there’s the hit-or-miss nature of the haptic buttons and Edge Sense 2.0. Ausdroid focused on this, saying, “If they can fix the touch issues then there is no doubt in my mind I could easily recommend this phone to anyone.”


Operating system
Android
Processor
2.8 GHz
Screen Size
6"
Camera
12+ MP


What the Critics Are Saying...


Cnet

The HTC U12 Plus lets you customize its squeezable sides to launch any app. It has a fast processor, good cameras and is water-resistant. While the HTC U12 Plus is one of the most unusual phones you can buy, it lacks the refinement to truly compete against Samsung, LG and OnePlus.

- Jessica Dolcourt, Cnet
Ausdroid

In a nutshell if HTC supports the U12+ with timely updates (not just security updates but also Android version updates) then there is no reason I would not, and could not, recommend this phone to anyone. The phone is a definite upgrade to last year’s model with a better camera, better software enhan...

- Scott Plowman, Ausdroid
Mashable

The HTC U12+ is a very capable flagship Android phone with a premium design, great cameras, and 2018 performance, but it's dragged down by crummy pressure-sensitive buttons and gimmicky Edge Sense 2 features.

- Raymond Wong, Mashable
Business Insider

It has a solid, and occasionally stellar, rear camera. It's a gorgeous, unusual-looking phone. And it's forward-thinking, thanks to USB-C charging, touch-sensitive edges, and a large screen. But the HTC U12+ also has a few main issues. Its front-facing camera is subpar, the display is dim, and it's...

- Avery Hartmans, Business Insider
Droid Life

I came into 2018 excited for HTC, but the U12+ just killed it all for me. As good as the camera and specs might be, and as much as I like looking at and holding this phone, it’s just not that fun to use. HTC screwed up buttons, which is something I’m not sure I expected to say…ever.

- Kellen, Droid Life


Prices (Where to Buy)




Common Questions


We've got you covered! Download a free PDF copy of the HTC U12+ user manual here.


HTC backs up the U12+ with a 1 Year parts & labour warranty.


If your U12+ has problems and is still within its warranty period, you could contact HTC support or the retailer you purchased the phone from. You'll find HTC's contact information here. If your phone is off warranty and needs repair for a physical problem such as a broken screen or bad battery, you should visit an authorized service centre or a local phone repair shop. You can also connect with others in The Informr Community Forum to find and share answers to questions.



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Quick view

Screen Size
6"

The HTC U12+'s screen size is 6 inches with 1440 x 2880 pixels resolution.

Processor
2.8 GHz

There is a Qualcomm Snapdragon 845 Octa core 2.8 GHz processor (CPU).

OS

The phone runs on the Android 8.0 Oreo operating system (OS).

Camera
12+ MP

You can take photos or capture video with the phone's onboard 12+ megapixel camera.

There is also a secondary front facing camera with 8+ megapixels resolution.

Storage
64/128 GB

Internal memory is 64/128 GB. An external, MicroSD, MicroSDHC, microSDXC (up to 2000 GB) expansion slot is available for increased storage capacity.

Battery
3500mAh

The phone is powered by a Lithium Polymer (Li-Pol), 3500 mAh battery. HTC's performance ratings are 1428 minutes, 507 minutes Wi-Fi surfing.

HTC U12+ Specs

Overview
Release date June 30, 2018
Regions available USA, Canada, UK
Networks
GSM:
850/900/1800/1900 MHz
UMTS:
850/900/1900/2100 MHz
LTE:
1700/1900/700/2100 /800/850/900/1800/2600/2300/2500 MHz
Data:
GPRS, EDGE, HSUPA, HSPA+, LTE
SIM card Nano-SIM
Dual SIM Yes
Operating System Android 8.0 Oreo

Compare Android Smartphones

Processor Qualcomm Snapdragon 845 Octa core 2.8 GHz
Internal Flash Memory 64/128 GB
RAM 6 GB
ROM No
GPS Type A-GPS
Digital compass Yes
Flightmode Yes
Hearing Aid Compatible No
TTY/TDD No
Noise Cancellation Yes
SAR Head: 0.42 W/kg
Languages English
Manufacturer Warranty 1 Year
Accessories Included USB Power Adapter, Manual, Data Cable
Power & battery
Type Lithium Polymer (Li-Pol)
Battery Capacity 3500 mAh
Removable Battery No
Wireless Charging Yes
Fast Charging Yes
Video Playback Time Up to: 464 minutes
Internet Use (Wi-Fi) Up to: 507 minutes
Internet Use (Celluar) Up to: 553 minutes
Talk Time Up to: 1428 minutes
Standby Time Unknown
Physical Characteristics
Design type Bar
Multi-Use Smart Phone / PDA Yes
Material Aluminium
Colors Ceramic Black, Flame Red, Translucent Blue
Dimensions [H x W x D] 15.66 x 7.39 x 0.97 cm (6.2 x 2.9 x 0.4 in)
Weight 188 grams
Water Resistant / Waterproof Water Resistant
Rugged design No
IP Rating IP 68
Antenna Type Internal
Changeable Faceplates No
Display / Screen
Type Color
Technology S-LCD 6
Colors 16.7 million
Resolution 1440 x 2880 pixels
Pixel density 537 pixels
Size 6 inches
3D No
Secondary Display No
Sensors Ambient Light, Proximity, Motion / Accelerometer, Gyroscope
Graphics Yes
Themes Yes
Backlit Illumination Yes
Zoom / Magnification Yes
Screen Orientation Lock Yes
Multi-Touch Yes
Fingerprint-Resistant Coating No
Additional Display Features Capacitive touch screen, Corning Gorilla Glass 5
Input / Navigation
Sleep / Wake Key Yes
Home Key No
Mute Key No
Input Type Touchscreen
Navigation Type Touchscreen
Predictive Text Entry Yes
Physical keyboard No
Voicemail Key No
Any Key Answer No
Voice Commands Yes
Keypad/Screen Lock Yes
External Volume Control Yes
External Media Playback Controls No
Fingerprint Sensor Yes
Call Management
Wi-Fi Calling Yes
Voice over LTE (VoLTE) Yes
Contact List Capacity Depends on system memory
Multiple Numbers Per Contact Email address, Other fields
Contact Groups Yes
Auto Answer Yes
Voice Activated Dialing Yes
Photo Caller ID Yes
Web / Email / Messaging
Web Browser Yes
Email Client Yes
Email Protocols POP3, IMAP, Microsoft Exchange
Additional Email Features Gmail
Messaging SMS, MMS, IM
Push-to-talk (PTT) No
Connectivity
USB USB Type-C
USB OTG Support Yes
Infrared No
Bluetooth 5.0
Bluetooth Profiles A2DP, AVRCP, OPP/FTP, HID, HFP, HSP, PAN
Bluetooth Audio Codecs SBC, aptX HD, LDAC
WiFi 802.11 a/b/g/n
WiFi Encryption WEP/WPA/WPA2
Mobile Hotspot Yes
WiMAX No
Memory Expansion Slot Yes
Expansion Slot Info MicroSD, MicroSDHC, microSDXC (up to 2000 GB)
PC Synchronization Yes
TV Out Yes
DLNA Support Yes
NFC Yes
UMA Support No
Data Tethering Compatibility Yes
Java Applications No
Brew Applications No
ECML / Digital Wallet Yes
PictBridge No
Camera
Main Camera
Aperture
ƒ/ 1.75
Resolution
12+ megapixels
Dual lens
Yes
Zoom
2x optical, 10x digital
Flash
Yes (Dual LED)
Additional Rear Camera Info
Auto focus, Brightness control, Effects, Face detection, Geotagging, Image stabilization, ISO, Panorama, Self-timer, White balance, Dual camera feature (16 MP 2nd camera, f/2.6), Slow motion recording (1080p at 240fps), HDR, Hyperlapse
Video Recording Formats
MPEG-4
Video Recording Parameters
Ultra HD (3840 x 2160 pixels), 60 fps
Front Camera
Resolution
8+ megapixels
Zoom
Yes
Additional Front Camera Info
Panorama, Self-timer, HDR
Video Recording Parameters
Full HD (1920 x 1080 pixels)
Audio / Video
Audio Playback Yes
Audio Formats AAC, AAC+, AMR, eAAC+, MIDI, MP3, MP4, M4A, WMA, WAV
Radio No
Video Playback Yes
Video Playback Formats 3GP / 3GPP, AVI, FLV, H.264 / AVC, MPEG-4, WMV
Mobile TV No
Streaming Video Yes
External Speakers Yes
Headset Jack No
Custom Ringtones Yes
Vibration Alert Yes
Downloadable Ringtones Yes
Ringtone Composer No
Ringer ID Yes
Haptic Feedback Vibration Yes
Speakerphone Yes
Apps
To-Do / Task List No
Calendar Yes
World Clock Yes
Alarm Yes
Stop Watch Yes
Timer Yes
Calculator Yes
Currency Converter No
Weather Yes
Stocks No
Maps Yes
NotePad No
Voice Memos / Recorder Yes
Games Downloadable
Apps Downloadable
Included Software / Apps
More
Additional comments Other Names (AKA): HTC U12 Plus

Related Links Quick Start Guide (PDF)
Manual (PDF)
HTC U12+ Reviews
Where to buy HTC U12+
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Critic Reviews


Cnet

This squeezable phone is too gutsy for its own good

from Cnet

The HTC U12 Plus lets you customize its squeezable sides to launch any app. It has a fast processor, good cameras and is water-resistant. While the HTC U12 Plus is one of the most unusual phones you can buy, it lacks the refinement to truly compete against Samsung, LG and OnePlus.

Read full review

The HTC U12 Plus lets you customize its squeezable sides to launch any app. It has a fast processor, good cameras and is water-resistant. While the HTC U12 Plus is one of the most unusual phones you can buy, it lacks the refinement to truly compete against Samsung, LG and OnePlus.

Read full review

Less

Ausdroid

A gorgeous looking phone

from Ausdroid

In a nutshell if HTC supports the U12+ with timely updates (not just security updates but also Android version updates) then there is no reason I would not, and could not, recommend this phone to anyone. The phone is a definite upgrade to last year’s model with a better camera, better software...More

In a nutshell if HTC supports the U12+ with timely updates (not just security updates but also Android version updates) then there is no reason I would not, and could not, recommend this phone to anyone. The phone is a definite upgrade to last year’s model with a better camera, better software enhancements and of course better hardware. The design is stunning to say the least, especially the Transparent Blue and for some the lack of a notch is a plus.

Read full review

Less

Mashable

A good phone if you can deal with the fake buttons

from Mashable

The HTC U12+ is a very capable flagship Android phone with a premium design, great cameras, and 2018 performance, but it's dragged down by crummy pressure-sensitive buttons and gimmicky Edge Sense 2 features.

Read full review

The HTC U12+ is a very capable flagship Android phone with a premium design, great cameras, and 2018 performance, but it's dragged down by crummy pressure-sensitive buttons and gimmicky Edge Sense 2 features.

Read full review

Less

Business Insider

Plenty of qualities that make it worth considering

from Business Insider

It has a solid, and occasionally stellar, rear camera. It's a gorgeous, unusual-looking phone. And it's forward-thinking, thanks to USB-C charging, touch-sensitive edges, and a large screen. But the HTC U12+ also has a few main issues. Its front-facing camera is subpar, the display is dim, and it's simply too slippery.

Read full review

It has a solid, and occasionally stellar, rear camera. It's a gorgeous, unusual-looking phone. And it's forward-thinking, thanks to USB-C charging, touch-sensitive edges, and a large screen. But the HTC U12+ also has a few main issues. Its front-facing camera is subpar, the display is dim, and it's simply too slippery.

Read full review

Less

Droid Life

You should probably pass on this one

from Droid Life

I came into 2018 excited for HTC, but the U12+ just killed it all for me. As good as the camera and specs might be, and as much as I like looking at and holding this phone, it’s just not that fun to use. HTC screwed up buttons, which is something I’m not sure I expected to say…ever.

Read full review

I came into 2018 excited for HTC, but the U12+ just killed it all for me. As good as the camera and specs might be, and as much as I like looking at and holding this phone, it’s just not that fun to use. HTC screwed up buttons, which is something I’m not sure I expected to say…ever.

Read full review

Less

Android Headlines

Squeezing to the next level

from Android Headlines

HTC has crafted a brilliant phone; one with unique new ideas that make a difference in daily use, like Edge Sense 2 and the Edge Launcher. Other unique ideas didn’t turn out so well, like the new pressure-sensitive volume and power buttons, which are a cool concept, but ultimately turn out to b...More

HTC has crafted a brilliant phone; one with unique new ideas that make a difference in daily use, like Edge Sense 2 and the Edge Launcher. Other unique ideas didn’t turn out so well, like the new pressure-sensitive volume and power buttons, which are a cool concept, but ultimately turn out to be far less reliable than traditional buttons.

Read full review

Less

Tech Guide

Thoughtful features and design

from Tech Guide

HTC can certainly hold its own against the other brands with the U12+ thanks to its many unique features and thoughtful design.

Read full review

HTC can certainly hold its own against the other brands with the U12+ thanks to its many unique features and thoughtful design.

Read full review

Less

Tech Advisor

Smartphone disappointment of 2018

from Tech Advisor

The HTC U12 Plus simply isn’t good enough – even for HTC die-hards, we fear. Cameras and hardware design aside, we are so disappointed in this phone. Erratic battery life, aging software design and terrible pressure sensitive buttons mar the experience from the moment you turn it on.

Read full review

The HTC U12 Plus simply isn’t good enough – even for HTC die-hards, we fear. Cameras and hardware design aside, we are so disappointed in this phone. Erratic battery life, aging software design and terrible pressure sensitive buttons mar the experience from the moment you turn it on.

Read full review

Less

TrustedReviews

Good for those who hate the notch

from TrustedReviews

I applaud HTC for attempting to do something different with the HTC U12 Plus. The squeeze functionality is genuinely appealing and interesting, while the switch to non-mechanical buttons is sure to become more common in the coming years.

Read full review

I applaud HTC for attempting to do something different with the HTC U12 Plus. The squeeze functionality is genuinely appealing and interesting, while the switch to non-mechanical buttons is sure to become more common in the coming years.

Read full review

Less

TechRadar

A powerful phone with a powerful flaw

from TechRadar

While we thoroughly applaud HTC for trying to be innovative with this handset, in a smartphone world that sorely needs differentiation, it doesn't mean that we have to like what's on show. In the same way that we don't need our phones to be able to also churn butter, the non-mechanical volume but...More

While we thoroughly applaud HTC for trying to be innovative with this handset, in a smartphone world that sorely needs differentiation, it doesn't mean that we have to like what's on show. In the same way that we don't need our phones to be able to also churn butter, the non-mechanical volume buttons are a pointless change. That said, this is a powerful phone with amazing audio and a half-decent camera... it's just not the best to use.

Read full review

Less



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