Specs summary

Screen
3.2"

The HTC Hero's screen is 3.2 inches with 320 x 480 pixels resolution.

Processor
528 MHz

There is a Qualcomm MSM7200A 528 MHz processor (CPU).

OS

The phone runs on the Android 2.1 Eclair operating system (OS).

Camera
5+ MP

You can take photos or capture video with the phone's onboard 5+ megapixel camera.

There's no secondary front camera.

Storage
512 MB

Internal memory is 512 MB. An external, MicroSD, MicroSDHC expansion slot is available for increased storage capacity.

Battery
1350mAh

The phone is powered by a Lithium-Ion (Li-Ion), 1350 mAh battery. HTC's performance ratings are 18.5 days standby time, 480 minutes (2G), minutes (3G).



The Hero is Android perfected and it is an excellent phone.

- John Biggs , TechCrunch 

Reviews summary

6.7/10AVG.
RATING
Based on 12 reviews

Reviews (6.7/10 Avg. rating)


Wired

While the OS is a big step in the right direction, the hardware feels mediocre

from Wired

A lot has happened since the first Google phone arrived 12 months ago. So it makes sense for HTC to finally make a legitimate stab at upgrading the Android operating system, now that Palm has its web-errific Pre, the iPhone graduated to video (not to mention cut-and-paste!), and Motorola just unveiled the Cliq, the first non-HTC phone to run Android...

More

A lot has happened since the first Google phone arrived 12 months ago. So it makes sense for HTC to finally make a legitimate stab at upgrading the Android operating system, now that Palm has its web-errific Pre, the iPhone graduated to video (not to mention cut-and-paste!), and Motorola just unveiled the Cliq, the first non-HTC phone to run Android.

HTC's third Android phone, the Hero, is available on Sprint in the United States. It's almost identical to the Hero released in Europe last July. And compared to previous HTC handsets (cough, the G1) the phone boasts refinements that make it superior, at least on paper: HTC has ditched the freakishly curved bottom of the G1, enlarged the trackball, tossed in a 5-MP camera and, like the MyTouch, abandoned the physical QWERTY keyboard. On the software end, HTC has done some impressive stuff. The Sense UI, a custom interface that HTC created to make Android more usable, is attractive, fairly logical and flashy. (Literally: It now supports websites with Adobe Flash.) And HTC's gone full-on multitouch, too, adopting the pinch-and-flick gestures iPhone-Pre users are accustomed to. It could use a little fine tuning though — when zooming in and out the motion is more herky-jerky than a Dodge Dart with a busted tranny.

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Gizmodo

The best Android phone you can buy

from Gizmodo

The real power of this Hero is that the best Android phone you can buy—it's everything good we said about the first Hero, but with our biggest complaint, speed, fixed—is on Sprint and its solid 3G network—making it the first U.S. Android phone outside of T-Mobile—and it's $180. Plus, the required Sprint Everything now has free calling to any mobile number, not a bad perk...

More

The real power of this Hero is that the best Android phone you can buy—it's everything good we said about the first Hero, but with our biggest complaint, speed, fixed—is on Sprint and its solid 3G network—making it the first U.S. Android phone outside of T-Mobile—and it's $180. Plus, the required Sprint Everything now has free calling to any mobile number, not a bad perk.


The princess might not kiss this Hero because it's kinda ugly, but at least it'll actually get the job done now. If you've been waiting for an Android phone not on T-Mobile, or one that's finally just about ready for primetime, this is it.

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TechCrunch

Well-built, runs a free and customized operating system

from TechCrunch

It was written that a great Hero would rise from the East. He would be clothed in the sun and his unique user-interface would redefine the user experience for countless fans of social networking and his majesty would reign over all over Android phones forever. That Hero is here, and he’s on Sprint...

More

It was written that a great Hero would rise from the East. He would be clothed in the sun and his unique user-interface would redefine the user experience for countless fans of social networking and his majesty would reign over all over Android phones forever. That Hero is here, and he’s on Sprint.

I love the Hero, even in the form that the phone took in Sprint’s able hands. While the comparisons to another Sprint phone will be rampant, I’m here to tell you that this isn’t the Palm Pre and that this phone is my favorite phone, other than the phone that starts with “i” and rhymes with iPhone. The Hero, in this incarnation, is a perfect mix of form and function.

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Digital Versus

Well-thought out Sense interface, nicely integrated with Android

from Digital Versus

The Hero is a more mature Android phone. Progress still needs to be made but it is certainly the best of the phones currently using the Google OS.

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The Hero is a more mature Android phone. Progress still needs to be made but it is certainly the best of the phones currently using the Google OS.

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MobileBurn

Rather striking handset which features a newly tweaked interface

from MobileBurn

The HTC Hero is a great handset that I thoroughly enjoyed using. Its older brother, the Magic, was great fun when I tested it a while back, but the Hero is better still and I'd happily use one as my everyday phone. It's quite something for me to heartily recommend a touchscreen device, as (being a heavy texter/emailer) I've always been skeptical about using one full-time, but this is the first device that I've reviewed in 18 months that has triggered my 'I need this gadget' impulse. The mix of the fun Android UI, with HTC's 'Sense' concept sprinkled on top is surely a winning formula, and aside from a lack of features on the otherwise fine camera and music player, the device has no real flaws to speak of.

Overall, I can happily give the HTC Hero a "Highly Recommended" rating without any second thoughts whatsoever. No other device that I've tested has been so easy to set up and so intuitive to use, whilst also being fun and functional. If you can get over the odd chin (I quite like it, actually) then this is surely a device to seriously consider....

More

The HTC Hero is a great handset that I thoroughly enjoyed using. Its older brother, the Magic, was great fun when I tested it a while back, but the Hero is better still and I'd happily use one as my everyday phone. It's quite something for me to heartily recommend a touchscreen device, as (being a heavy texter/emailer) I've always been skeptical about using one full-time, but this is the first device that I've reviewed in 18 months that has triggered my 'I need this gadget' impulse. The mix of the fun Android UI, with HTC's 'Sense' concept sprinkled on top is surely a winning formula, and aside from a lack of features on the otherwise fine camera and music player, the device has no real flaws to speak of.

Overall, I can happily give the HTC Hero a "Highly Recommended" rating without any second thoughts whatsoever. No other device that I've tested has been so easy to set up and so intuitive to use, whilst also being fun and functional. If you can get over the odd chin (I quite like it, actually) then this is surely a device to seriously consider.

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BGR

With the current hardware things become murky and frustrating

from BGR

So what’s the wrap-up with everything that’s been said? It’s a really tough one. This for me personally was harder than just reviewing another Android handset to cross the desk because I really, really wanted this damn thing. Would I take it over the Palm Pre? One hundred percen...More

So what’s the wrap-up with everything that’s been said? It’s a really tough one. This for me personally was harder than just reviewing another Android handset to cross the desk because I really, really wanted this damn thing. Would I take it over the Palm Pre? One hundred percent yes. The HTC Hero effectively crushed any hopes Palm had at keeping any sort of momentum (at least in my view). Though what I’ve found, sadly, is I get more enjoyment out of using my HTC Magic or the T-Mobile myTouch 3G than I do with the Hero. Like I said, HTC’s achievements and innovations aren’t anything to dismiss, they are what to me makes Android usable, but with the current hardware powering the HTC Hero, things become murky and frustrating.
I’d like a multi-touch web browser and full Exchange integration in a sexier thinner package with a Teflon-coated shell, but I’d rather save myself 5 seconds here, and 7 seconds there than deal with bogdowns and sluggishness on something that should be as fast as lightning. HTC isn’t stupid and we’re sure they know that once they couple this setup with a faster CPU and chipset (Tegra?) it’s going to be a sure-shot winner that will be able to rival the best. As it is now, it sort of fits in with Android’s whole theme — you can do what you want, but you might have to take a couple more roads to get there.

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Engadget

A polished and attractive device

from Engadget

The Hero represents a valiant effort from HTC -- though unfortunately, the company appears to have bitten off more than its last-generation hardware can chew. If this build of Android were to be loaded atop the guts of a 3GS or Pre, the performance would likely be astounding, but fused with the t...More

The Hero represents a valiant effort from HTC -- though unfortunately, the company appears to have bitten off more than its last-generation hardware can chew. If this build of Android were to be loaded atop the guts of a 3GS or Pre, the performance would likely be astounding, but fused with the two-year old architecture of previous devices, it's mostly disappointing. We're not saying this isn't the best build of Android on the market -- we think it is. What we are saying is that this build is a bit too much for a device like the Hero to handle, and that makes for an uneven, sometimes frustrating experience. Going into the review, we desperately wanted to love this phone, but given the combination of a few poor hardware choices and an OS which outclasses the device it runs on, we can only recommend that you enter at your own risk. HTC has an explosive entry in the smartphone category with what its done on the software side... now it just needs the hardware to match.

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CNET

A fantastic touchscreen smart phone with enough style and power to take on Apple's iPhone 3GS and come out alive

from CNET

If you can stand the Hero's occasional sluggishness, it's a fantastic smart phone packed with great features. We like its distinctive looks, and the innovative user interface brings Android much closer to being as fun and good-looking as the iPhone OS, while being far more customisable. Occasiona...More

If you can stand the Hero's occasional sluggishness, it's a fantastic smart phone packed with great features. We like its distinctive looks, and the innovative user interface brings Android much closer to being as fun and good-looking as the iPhone OS, while being far more customisable. Occasional lag and Android's rough edges mean it's not quite an iPhone killer, but it's definitely fighting in the same class

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Gizmodo

The most ambitious, polished software

from Gizmodo

The HTC Hero is as much a champion for HTC as it is for Android: It's the first genuinely gorgeous piece of hardware running Android, and the Sense UI is the most ambitious, polished software HTC has developed yet. It doesn't have a carrier in the US yet, but as Android's headline phone, it makes the just-launched myTouch 3G on T-Mobile a lame duck. It's the most important Android phone to date, since it's the first one to really give us at peek at just what Android is capable of...

More

The HTC Hero is as much a champion for HTC as it is for Android: It's the first genuinely gorgeous piece of hardware running Android, and the Sense UI is the most ambitious, polished software HTC has developed yet. It doesn't have a carrier in the US yet, but as Android's headline phone, it makes the just-launched myTouch 3G on T-Mobile a lame duck. It's the most important Android phone to date, since it's the first one to really give us at peek at just what Android is capable of.

The Hero is flawed, though, in ways that are truly depressing in light of its potential and how much it does get truly right: It's often sluggish, which absolutely destroys the user experience. It's a particularly unfortunate affliction as the iPhone 3GS and Palm Pre emphasize speed, making the Hero feel that much slower.

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downhill fast

The longer you have it (2 years now)- the slower (forget loading facebook), the more glitches (you typed "se! yo# 2a%er", right?) , the more missed calls/texts/voicemails ("why didn't you call me back?", the more upgrades needed (*3 now), the less battery power (8 hours unplugged and unused and it...More
The longer you have it (2 years now)- the slower (forget loading facebook), the more glitches (you typed "se! yo# 2a%er", right?) , the more missed calls/texts/voicemails ("why didn't you call me back?", the more upgrades needed (*3 now), the less battery power (8 hours unplugged and unused and it's dead) don't waste your money unless you plan on having it only six months. Less

Highly recommend

I bought this phone in april, I absolutely love it, I have had no problems other then lagging at times with a messaging app, it's so easy to customize and so much fun to use, I highly recommend this phone because I often compare it to my boyfriends iPhone and I keep finding reasons that i like mine better!
I bought this phone in april, I absolutely love it, I have had no problems other then lagging at times with a messaging app, it's so easy to customize and so much fun to use, I highly recommend this phone because I often compare it to my boyfriends iPhone and I keep finding reasons that i like mine better! Less

Fabulous

This is a huge step up from my old LG Keybo (Env2) The new telus network has great connectivity, and I have reception everywhere. The call quality is superb. The speakers are loud for speakphone/music. The phone is really simple to get set up, and has many features I probably have not found yet. The i...More
This is a huge step up from my old LG Keybo (Env2) The new telus network has great connectivity, and I have reception everywhere. The call quality is superb. The speakers are loud for speakphone/music. The phone is really simple to get set up, and has many features I probably have not found yet. The interface is intuitive and really makes it a 'smart' phone. HTC sense makes the phone very personal, and a lot more colourful than regular android. The 7 home screens are great for quickly checking for new emails, messages, the weather, toggling wifi, etc. quickly. The design of the phone itself I find to be very attractive. The chin is a love it or hate it thing. Personally I love it. While the 4 major physical buttons could be a tad larger, and the fact the phone does not allow landscape keyboard in a few applications, these are my only gripes. The compact qwerty is perfect for one hand use, and the t9 is very smart, the fact is displays all your options at once and allows you to chose is great, and faster than scrolling through all of them. Longpress for symbols is also a feature that puts it one up on touchscreen phones. Web browsing on the phone is great, load quickly, and gives you the full experience. The phone is great at multitasking, it is simple to switch between applications, and the notification bar is impressive. It prevents the incoming text/email from taking up your whole screen and allows you to continue with your task, It also gives you some primary details of the notification. One of the reasons I chose this phone is that it played well with macs. I use a mac as my primary computer, so it is great to be able to add things via USB and using doubletwist I can easily sync music and playlists. The phone uses gCal as it's primary calendar, gcal syncs easily with ical so all of my information can be stored in one place without me having to create duplicates. The camera on the phone is simple to use, and has many features if you are to go into settings. The trackball is really useful as well, for scrolling to the exact part of the word you wish to delete, or in web browsing. Overall it is a great phone. I would highly recommend it. Less


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Full Specs

Overview
Release date June 24, 2009
Regions available USA, Canada
Networks
GSM:
850/900/1800/1900 MHz
UMTS:
900/2100 MHz
Data:
GPRS, EDGE, HSDPA
SIM card Yes
Dual SIM No
Operating System Android 2.1 Eclair

Compare Android Smartphones

Processor Qualcomm MSM7200A 528 MHz
Internal Flash Memory 512 MB
RAM 288 MB
ROM No
Digital compass Yes
Flightmode Yes
Hearing Aid Compatible Yes
TTY/TDD Yes
Noise Cancellation No
SAR Head: 1.51 W/kg
Languages No
Manufacturer Warranty 1 Year
Accessories Included AC Charger, Manual, Standard Battery
Power & battery
Type Lithium-Ion (Li-Ion)
Battery Capacity 1350 mAh
Removable Battery Yes
Wireless Charging No
Fast Charging No
Video Playback Time Unknown
Wi-Fi Surfing Time Unknown
3G Surfing Time Unknown
4G Surfing Time Unknown
Talk Time 480 minutes
3G Talk Time Unknown
Standby Time Up to: 18.5 days
Physical Characteristics
Design type Bar
Multi-Use Smart Phone / PDA Yes
Colors Pink, Black, Graphite, White, Brown
Dimensions [H x W x D] 11.2 x 5.6 x 1.4 cm (4.4 x 2.2 x 0.6 in)
Weight 135 grams
Water Resistant / Waterproof Unknown
Rugged design No
IP Rating No
Antenna Type Internal
Changeable Faceplates No
Display / Screen
Type Color
Technology LCD (TFT)
Colors 65k
Resolution 320 x 480 pixels
Pixel density Unknown
Size 3.2 inches
3D No
Secondary Display No
Graphics Yes
Themes No
Backlit Illumination Yes
Zoom / Magnification Yes
Screen Orientation Lock No
Multi-Touch No
Fingerprint-Resistant Coating No
Additional Display Features -
Input / Navigation
Sleep / Wake Key No
Home Key No
Mute Key No
Input Type Touchscreen
Navigation Type Touchscreen
Predictive Text Entry Yes
Physical keyboard No
Voicemail Key Yes
Any Key Answer No
Voice Commands Yes
Keypad/Screen Lock No
External Volume Control Yes
External Media Playback Controls No
Fingerprint Sensor No
Call Management
Wi-Fi Calling No
Voice over LTE (VoLTE) No
Contact List Capacity Depends on system memory
Multiple Numbers Per Contact Unknown
Contact Groups No
Auto Answer No
Voice Activated Dialing Yes
Photo Caller ID Yes
Web / Email / Messaging
Web Browser Yes
Email Client Yes
Email Protocols POP3, IMAP, SMTP
Additional Email Features -
Messaging SMS, EMS, MMS, IM
Push-to-talk (PTT) No
Connectivity
USB Micro-USB 2.0
USB OTG Support No
Infrared No
Bluetooth 2.0
Bluetooth Profiles No
WiFi 802.11 b/g
WiFi Encryption WEP
Mobile Hotspot No
WiMAX No
Memory Expansion Slot Yes
Expansion Slot Info MicroSD, MicroSDHC
PC Synchronization Yes
TV Out No
DLNA Support No
NFC No
UMA Support No
Data Tethering Compatibility Yes
Java Applications Yes
Brew Applications No
ECML / Digital Wallett No
PictBridge No
Camera
Main Camera
Aperture
Unknown
Resolution
5+ megapixels
Dual lens
No
Zoom
Yes
Flash
No
Additional Rear Camera Info
Auto focus
Video Recording Formats
3GP / 3GPP, H.264 / AVC, MPEG-4
Video Recording Parameters
CIF (352 x 288 pixels)
Front Camera
Zoom
No
Additional Front Camera Info
No
Video Recording Parameters
Audio / Video
Audio Playback Yes
Audio Formats MIDI, MP3, AAC+, AAC, AMR, WMA, WAV, OGG
Radio No
Video Playback Yes
Video Playback Formats 3GP / 3GPP, H.264 / AVC, MPEG-4
Mobile TV No
Streaming Video No
External Speakers No
Headset Jack 3.5mm
Custom Ringtones No
Vibration Alert Yes
Downloadable Ringtones Yes
Ringtone Composer No
Ringer ID Yes
Haptic Feedback Vibration Yes
Speakerphone Yes
Apps
To-Do / Task List Yes
Calendar Yes
World Clock Yes
Alarm Yes
Stop Watch Yes
Timer Yes
Calculator Yes
Currency Converter No
Document Viewer Yes
Viewable document types BMP, DOC, GIF, HTML, JPG, PDF, PPT, RTF, TXT, XLS
Weather Yes
Stocks Yes
Maps Yes
NotePad Yes
Voice Memos / Recorder Yes
Games Downloadable
Apps Downloadable, Pre-installed
Included Software / Apps -
More
Additional comments Other Names (AKA): T-Mobile G2 Touch

OS Android 2.1 update is available
Related Links Manual (PDF)
HTC Hero Reviews
Where to buy HTC Hero
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