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BlackBerry 8820 review

7.3/10 AVG.
RATING



7.3/10
Informr score
The BlackBerry 8820 currently has an Informr score of 7.3 out of 10. This score is based on our evaluation of 18 sources including reviews from users and the web's most trusted critics.

One of the trademark Blackberry functions is the Blackberry Messenger, a sophisticated IM client that works like AIM but better. Why carriers lock that feature down and force customers to use their inferior version is beyond me. Blackberry owners take great pride in communicating with their own messaging system, and if you purchase this model from AT&T you will NOT have such luxury.

I start with this point because I am a Blackberry user and an advocate, and it’s bad enough that carriers lock out BB’s GPS capability and make you buy theirs, but don’t mess with a staple like the Blackberry Messenger.

Okay, let me dial it back. The 8830 is an excellent device, boasting a full Qwerty keyboard and most of the technology that has made RIM the choice of business and political types, such as push email, which allows you to receive emails directly to your phone (often before they reach your PC). This model also has Wi-Fi and Bluetooth, along with AT&T’s proprietary “Push to Talk” feature; all good, useful features that people will use.

So why no camera? Why isn’t this business device running at 3G speeds? These are questions without good answers, but when compared to the Curve and the Pearl, you may, in this particular instance, want to view the entire line of Blackberries before deciding.


Operating system
BlackBerry
Processor
312 MHz
Screen Size
Unknown
Camera
No


What the Critics Are Saying...


Wired

The BlackBerry 8820 is RIM's first foray into integrated Wi-Fi, and sometimes it even works. The 8820 is nearly identical in every way to the well-received 8800: same form factor, same 4.8-ounce weight, same OS, same trackball navigation system. The only difference is the iPhone-like addition of a W...

- Christopher Null, Wired


Prices (Where to Buy)




Common Questions


BlackBerry released the 8820 on July 17, 2007.


We've got you covered! Download a free PDF copy of the BlackBerry 8820 user manual here.


BlackBerry backs up the 8820 with a 1 Year parts & labour warranty.


If your 8820 has problems and is still within its warranty period, you could contact BlackBerry support or the retailer you purchased the phone from. You'll find BlackBerry's contact information here. If your phone is off warranty and needs repair for a physical problem such as a broken screen or bad battery, you should visit an authorized service centre or a local phone repair shop. You can also connect with others in The Informr Community Forum to find and share answers to questions.



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Screen Size
Unknown

The BlackBerry 8820's screen size is Unknown with x pixels resolution.

Processor
312 MHz

There is a Intel XScale 312 MHz processor (CPU).

OS

The phone runs on proprietary operating system firmware.

Camera
No

This model has no built-in camera. Sorry, no selfies.

Storage
64 MB

Internal memory is 64 MB. An external, MicroSD, MicroSDHC (up to 32 GB) expansion slot is available for increased storage capacity.

Battery
1400mAh

The phone is powered by a Lithium-Ion (Li-Ion), 1400 mAh battery. BlackBerry's performance ratings are 22 days standby time.

BlackBerry 8820 Specs

Overview
Release date July 17, 2007
Regions available USA, Canada
Networks
GSM:
850/900/1800/1900 MHz
Data:
GPRS, EDGE
SIM card Yes
Dual SIM No
Operating System

Compare BlackBerry Smartphones

Processor Intel XScale 312 MHz
Internal Storage 64 MB
RAM No
ROM No
Digital compass No
Flightmode Yes
Hearing Aid Compatible No
TTY/TDD Yes
Noise Cancellation No
SAR Head: 1.16 W/kg
Languages No
Manufacturer Warranty 1 Year
Accessories Included AC Charger, Data Cable, Headset, Manual, Standard Battery
Power & battery
Type Lithium-Ion (Li-Ion)
Battery Capacity 1400 mAh
Removable Battery Yes
Wireless Charging No
Fast Charging No
Video Playback Time Unknown
Internet Use (Wi-Fi) Unknown
Internet Use (Celluar) Unknown
Talk Time Unknown
Standby Time Up to: 22 days
Physical Characteristics
Design type Bar
Colors Black
Dimensions [H x W x D] 11.4 x 6.6 x 1.4 cm (4.5 x 2.6 x 0.6 in)
Weight 134 grams
Water Resistant / Waterproof Unknown
Rugged design No
IP Rating No
Antenna Type Internal
Changeable Faceplates No
Display / Screen
Type Color
Technology LCD (TFT)
Colors 65k
Resolution x pixels
Pixel density Unknown
Size Unknown
3D No
Secondary Display No
Graphics Yes
Themes Yes
Backlit Illumination Yes
Zoom / Magnification No
Screen Orientation Lock No
Multi-Touch No
Fingerprint-Resistant Coating No
Additional Display Features -
Input / Navigation
Sleep / Wake Key No
Home Key No
Mute Key No
Input Type QWERTY
Navigation Type Trackball
Predictive Text Entry SureType
Physical keyboard No
Voicemail Key No
Any Key Answer Yes
Voice Commands Yes
Keypad/Screen Lock Yes
External Volume Control Yes
External Media Playback Controls No
Fingerprint Sensor No
Call Management
Wi-Fi Calling No
Voice over LTE (VoLTE) No
Contact List Capacity Depends on system memory
Multiple Numbers Per Contact Unknown
Contact Groups No
Auto Answer Yes
Voice Activated Dialing Yes
Photo Caller ID Yes
Web / Email / Messaging
Web Browser Yes
Email Client Yes
Email Protocols POP3, IMAP, Microsoft Exchange, Lotus Domino, Blackberry Connect, GroupWise
Additional Email Features -
Messaging SMS, EMS, MMS, AIM, MSN
Push-to-talk (PTT) Yes
Connectivity
USB Yes
USB OTG Support No
Infrared No
Bluetooth Yes
Bluetooth Profiles No
Bluetooth Audio Codecs SBC
WiFi 802.11 b/g
WiFi Encryption Unknown
Mobile Hotspot No
WiMAX No
Memory Expansion Slot Yes
Expansion Slot Info MicroSD, MicroSDHC (up to 32 GB)
PC Synchronization Yes
TV Out No
DLNA Support No
NFC No
UMA Support No
Data Tethering Compatibility Yes
Java Applications Yes
Brew Applications No
ECML / Digital Wallet No
PictBridge No
Camera
Main Camera
Aperture
Unknown
Dual lens
No
Zoom
No
Flash
No
Additional Rear Camera Info
No
Video Recording Parameters
Front Camera
Zoom
No
Additional Front Camera Info
No
Video Recording Parameters
Audio / Video
Audio Playback Yes
Audio Formats MP3, eAAC+, AAC+, AAC, AMR, WMA, WAV
Radio No
Video Playback No
Video Playback Formats No
Mobile TV No
Streaming Video No
External Speakers No
Headset Jack 2.5mm
Custom Ringtones No
Vibration Alert Yes
Downloadable Ringtones Yes
Ringtone Composer No
Ringer ID Yes
Haptic Feedback Vibration No
Speakerphone Yes
Apps
To-Do / Task List Yes
Calendar Yes
World Clock No
Alarm Yes
Stop Watch Yes
Timer Yes
Calculator Yes
Currency Converter Yes
Viewable document types No
Weather No
Stocks No
Maps Yes
NotePad Yes
Voice Memos / Recorder Yes
Games Downloadable
Apps
Included Software / Apps -
More
Additional comments
Related Links Manual (PDF)
BlackBerry 8820 Reviews
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Critic Reviews


Wired

It is nearly identical in every way to the well-received 8800

from Wired

The BlackBerry 8820 is RIM's first foray into integrated Wi-Fi, and sometimes it even works. The 8820 is nearly identical in every way to the well-received 8800: same form factor, same 4.8-ounce weight, same OS, same trackball navigation system. The only difference is the iPhone-like addition of a Wi-Fi radio, which offers a vast improvement in speed when browsing the web or checking e-mail over the pokey EDGE alternative. Alas, the Wi-Fi implementation here isn't nearly as seamless as Apple's. The 8820 sometimes manages the handoff between the two networks fairly well, but in our tests it often had trouble dropping the 802.11 signal and reconnecting to the Wi-Fi network. At the end of the day, the 8820 is no iPhone killer, but it doesn't do a bad job giving Apple's handset a pretty good shiner...

More

The BlackBerry 8820 is RIM's first foray into integrated Wi-Fi, and sometimes it even works. The 8820 is nearly identical in every way to the well-received 8800: same form factor, same 4.8-ounce weight, same OS, same trackball navigation system. The only difference is the iPhone-like addition of a Wi-Fi radio, which offers a vast improvement in speed when browsing the web or checking e-mail over the pokey EDGE alternative. Alas, the Wi-Fi implementation here isn't nearly as seamless as Apple's. The 8820 sometimes manages the handoff between the two networks fairly well, but in our tests it often had trouble dropping the 802.11 signal and reconnecting to the Wi-Fi network. At the end of the day, the 8820 is no iPhone killer, but it doesn't do a bad job giving Apple's handset a pretty good shiner.

WIRED Still has the top-notch e-mail system we know and love. Excellent, roomy keyboard. Integrated GPS is a category killer. MicroSD slot for media files.

TIRED Still no camera. Still no 3-G. Web page rendering is ugly. Wi-Fi is buggy; scanning for access points takes an eternity. Beware the fine print: "Not all BlackBerry plans support Wi-Fi access to BlackBerry services."

Read full review

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User Reviews


Amazon

Great Phone

from Amazon
This is a great phone with tons of possibilities. WiFi, GPS navigation, and other great features come standard. The OS can be a little tricky to learn if you've never used a BB before but, once you learn it, you probably won't want to go back to any other. I've used an iPhone but prefer my BB. And...More
This is a great phone with tons of possibilities. WiFi, GPS navigation, and other great features come standard. The OS can be a little tricky to learn if you've never used a BB before but, once you learn it, you probably won't want to go back to any other. I've used an iPhone but prefer my BB. And with the release of BlackBerry's new "AppWorld", there's nothing really that an iPhone has over the BB's. Great phone for anyone looking. Less
Amazon

Blackberry Device is good, but AT&T horrible

from Amazon
I purchased this phone over a year ago from Amazon with a contract. Then we found out ATT offers family plans, so I went to an ATT store, changed the plan to a family Talk plan, and added a new line for my wife. Also updated my address at the same time since we are moving. All look fine, right? I still...More
I purchased this phone over a year ago from Amazon with a contract. Then we found out ATT offers family plans, so I went to an ATT store, changed the plan to a family Talk plan, and added a new line for my wife. Also updated my address at the same time since we are moving. All look fine, right? I still got my next bill and next bill after that. I paid all of them on time, online. My current due is $0.00. However Today I woke up to a phone call by a collection agency. They have already put a record in my credit history also for nonpayment of $59.99 for this phone ending 7512. I was shocked; I've been paying over $150 every month. I told the collection agency guy this cannot be true, so he gave me an ATT 800 number which did not work. I called 611 to hear this: "Sir you changed your account in July 2008, updated the address only on the new account. You have failed to update the address on the previous account, so this is the reason you did not receive our notices". This is the first time I even found out that there was an account change. All I knew as a customer was I changed the plan, then at the same time, gave my new address. However the ATT rep who entered the address failed to update the earlier account that he migrated my phone number from. How a customer would even supposed to know they were moving accounts, its ATT's internal business. All I know is I updated my address, I get my bills, I pay them on time. All I know is I had two phone numbers; I was paying on time for both. Now I have a collection agency trying to charge me for their charges, have a negative entry in my credit history, I requested ATT to rectify it, while offering to pay the balance on the original account. They told me they would not do it to a customer who has a clean payment record, that's their standard of customer service. They even refuse to admit it's their fault. I am extremely disappointed and unhappy about their service. Less
Amazon

Awesome, love it, phone heaven

from Amazon
Just switched from a Palm Treo and it's like moving from purgatory to heaven: 1) light and slim form factor, slides easily into a suit pocket unnoticeably 2) intuitive, short menus with minimum clicks to your objective, and easy to navigate with one hand 3) fabulous battery life - easily a full day...More
Just switched from a Palm Treo and it's like moving from purgatory to heaven: 1) light and slim form factor, slides easily into a suit pocket unnoticeably 2) intuitive, short menus with minimum clicks to your objective, and easy to navigate with one hand 3) fabulous battery life - easily a full day of heavy use without recharging 4) the wired headset it comes with gets terrific reviews for clarity and reception from the people I call, better than my $$$$ Jawbone 5) email setup was totally painless - you put in your email address, it sets EVERYTHING up for you and bam, you're getting emails 6) oh yes, it looks cool, people admire it. Less
Amazon

One Problem

from Amazon
I own the BB 8800, as a matter of fact I carry two of them around (one personal and one for work). The phone is great and has come leaps and bounds beyond the previous versions (which I was already madly in love with) Everything works flawlessly, it is robust (I've dropped them a few times) and for t...More
I own the BB 8800, as a matter of fact I carry two of them around (one personal and one for work). The phone is great and has come leaps and bounds beyond the previous versions (which I was already madly in love with) Everything works flawlessly, it is robust (I've dropped them a few times) and for the most part the voice quality is rather good. My one caution is that while the phone is marketed as a "media player" it is really not. The "media playing" software is rather flimsy meaning it doesn't lend itself well to searching, fast forwarding, repeating and the common things that constitutes media playing software. That said, one can get around it quite easily by learning the hot buttons on the keyboard, the real issue is that it uses a different plug from your iPod, so if your car was iPod wired, you need to purchase a converter, this was a headache as some worked, some didn't and none ever worked properly! So now I have two 8800s and I STILL have my iPod in my car since while both of my 8800s have media capability, I can't get them to work properly in my car. -Richie Etwaru Less
Amazon

FANTASTIC Phone!! Better than Tilt, 8525 or Palm!!!

from Amazon
I have been searching for a phone to replace my love for the Palm operating system (truly the best, but they haven't upgraded in a while). I have owned a IPhone, ATT 8525 and a Tilt and find the Windows Mobile operating system SO SLOW!! I also have never found an easy way to link up the contacts I have...More
I have been searching for a phone to replace my love for the Palm operating system (truly the best, but they haven't upgraded in a while). I have owned a IPhone, ATT 8525 and a Tilt and find the Windows Mobile operating system SO SLOW!! I also have never found an easy way to link up the contacts I have accumulated on my palm to the others. It is always a painful search on the web and download after download...I also have struggled to get the internet and or the email to synch up. THIS PHONE ROCKS!! SO easy! It is seamless. COnnected to my desktop and added all my contacts, connected easily to the wireless internet (home and work) without ANY pain and the rollerball is SO easy to use that I didn't miss all the touchscreens I have enjoyed in the past. It is also the LIGHTEST phone I have ever used. It automatically senses when you put it in the case and locks the keyboard - AWESOME - no more unwanted "pocket calls" to my ex, or 911) The GPS works VERY well with Google Maps and downloads are a breeze. This is easily the best phone I have owned in decades! Downsides: Internet is not 3G so a little slow, but not bad. No camera (never used it before, but there you go) and the keyboard is a bit small. Less
Amazon

This phone is a little monster that fits on your pocket

from Amazon
I'm not going to write a book like most people do on these reviews mostly because my spelling is horrible. I own one of these and i love it. I get my email's and text's and phone calls all the time. I work at Verizon wireless as a tech and i see people have issues with their phones all day. Out of all...More
I'm not going to write a book like most people do on these reviews mostly because my spelling is horrible. I own one of these and i love it. I get my email's and text's and phone calls all the time. I work at Verizon wireless as a tech and i see people have issues with their phones all day. Out of all the pda's i see on a daily basis blackberry's are the least with the exception of the pearl. Treo's freeze and crash all the time the blackberry is simple and solid. I purchased my 8820 as a rebuilt one because it was cheaper. But it acts and preforms like it's brand new. Every now and then i have to pop the battery out but that's nothing compared to what i see people to through with their phones at my job. My battery dies quick sometimes to but thats life..over all a great phone Less

Great Phone/PDA

The only issue I have had so far is that I have is in the web browser. When I try to type text into a field on a web page (i.e. search bar, address, etc.) I have a lot of trouble getting the cursor to activate in the field of my choice. Most times, I will hover over the empty field and nothing will ha...More
The only issue I have had so far is that I have is in the web browser. When I try to type text into a field on a web page (i.e. search bar, address, etc.) I have a lot of trouble getting the cursor to activate in the field of my choice. Most times, I will hover over the empty field and nothing will happen when I click the trackball. Otherwise, this is a great device for anyone who is familiar with the Blackberry platform. I don't need a camera and I love the WiFi capability. Less
Amazon

Would be a nice phone if it had a better software application

from Amazon
If my employer did not provide the phone gratis, I wouldn't keep it. The user interface is awkward and clunky. The phone software crashes and locks up often. The desktop software is lacking in basic features. I think my major issue with this product is the calendar and address book. Microsoft Vi...More
If my employer did not provide the phone gratis, I wouldn't keep it. The user interface is awkward and clunky. The phone software crashes and locks up often. The desktop software is lacking in basic features. I think my major issue with this product is the calendar and address book. Microsoft Vista Home Version eliminates Outlook. And the RIM Desktop software doesn't have it's own. So the user has to enter the information in Outlook and then synch the Blackberry with the desktop computer. The calendar and address book are essentially useless unless you buy MS Outlook separately ($80) or you have the old XP. Don't buy this phone if you use a machine running MS Vista. Also don't buy this phone if you want to use it as an MP3 player with anything other than the miserable RIM ear buds. The audio jack is a proprietary RIM size and not a standard ear phone jack. And RIM earbuds are cheap and sound tinny. There is no way to hook up quality headphones to the Blackberry. Less
Amazon

why use this?

from Amazon
After using an iPhone for the past year, to try something new, I got the "top of the line" blackberry 8820. Why would anyone buy this product unless their company made them?? The user interface is so bad I am amazed. The web browsing is just as bad as on a regular cell phone. The navigation is clunky...More
After using an iPhone for the past year, to try something new, I got the "top of the line" blackberry 8820. Why would anyone buy this product unless their company made them?? The user interface is so bad I am amazed. The web browsing is just as bad as on a regular cell phone. The navigation is clunky. The email is great IF you ONLY read TEXT emails, anything with HTML (formatting and pictures) turns out in garbled code. Reading PDF attachments is darn near impossible. I did the like AOL/Yahoo instant messenger capability, but hardly worth it. Loading pictures/music via the Roxio desktop software is a throwback to 1998 with its horrible user interface. I really don't see the use in this device. I returned mine to Amazon after a week. Less
Amazon

Versatile network connectivity and more

from Amazon
Pros: -Windows Desktop Manager for Windows allows BB to sync with Outlook contacts, addresses, calendar and inbox. -You can quick dial from a contact profile -Dial history is cached -WIFI easy to configure -Network EDGE, WIFI, or BLUETOOTH can be activated/deactivated without frustration -Easy t...More
Pros: -Windows Desktop Manager for Windows allows BB to sync with Outlook contacts, addresses, calendar and inbox. -You can quick dial from a contact profile -Dial history is cached -WIFI easy to configure -Network EDGE, WIFI, or BLUETOOTH can be activated/deactivated without frustration -Easy to transfer music files, videos, etc to and from BB. -The AT&T Navigator caches favorite addresses -QWERTY pad with thumb mouse roller is brillant. -Nifty audio sound quality. -Okay battery life, but not the best. I recharge it every two days. -Desktop is customizable -Voice activated dial feature -The applications that come with the RIM are easy to install and uninstall Cons: -Not compatible with Windows CE mobile applications. Darn RIM OS. -Monthly charges to use the AT&T Navigator. -Monthly charges to use XM radio streams. -No touch screen. -Will not capture photos or videos. -Came loaded with only one game. Less

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