Why can't I see received text messages?

I can see the messages I sent, but I can't see the messages other people send to me and I don't get any notifications about messages either. I already tried powering my phone off, clearing storage, clearing cache, taking the battery out and putting it back in, and deleting messages. I have a Alcatel

Which Alcatel phone are you using? Did you get a notification that you received a message?

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