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When a phone is discontinued , do you offer a similar phone for the defective one?
I have trouble with my htc evo v 4g (htc evo 3d) and theres trouble When asking for a replacement phone but a representative asked me if I was interested in a similar phone? Is that possible?
Virgin Mobile
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Hi Denise. That is possible. Since they no longer have the same model you currently have, they will offer you something of the same value or specs.