No matter what you change it to and hit OK you get the default. Got a replacement and the same thing happens. Any solution?
Hi Cosina. What I would suggest is for you to bring your phone back to the store you got it from or your carrier. Have their representatives do it. If they can't do it too and tone just goes back to default, it probably is a software bug. Check if there's an update available. It could be the only solution to your phone's issue.
Another option would be getting another model as a replacement. Ask if it's still possible to change phone models.