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Why are the message I send replaced by Chinese characters?

I bought this phone a couple of week ago but sometimes when I send text message , the person receive message with Chinese characters. How can I fix this? 

And the wifi name, when it has a special character like a 'é' this character is replaced by a Chinese character 




Looks like an encoding issue. Does this happen to only a specific person? I'm thinking the issue is on the receiver's end. I suggest that you guys try using a different text messaging app.



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