Hey I checked Easyfone A1 Pro listing on Amazon and says it supports multiple networks. Including Telus, Rogers, Bell, Koodo, Fido, Virgin Mobile, Chatr, Public Mobile, Lucky Mobile, and other carriers run off their networks. Are you on one of those networks?
I already bought an easyfone A1 pro, which seems to be defective. My intention to return it is confirmed by the difficulty of finding any support for it. I don't expect to be buying anything from easifone in future.