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Info & Contact

About Telus

With the use of two state-of-the-art digital wireless networks: PCS and Mike, TELUS Mobility, which is the wireless business unit of TELUS Corporation offers wireless voice, data and internet services to business and consumers across Canada. By utilizing these two distinct digital wireless networks, they are able to provide coverage for more than 93% of the Canadian population. TELUS Mobility asserts they have committed themselves to providing innovative and exclusive digital wireless services in a straightforward, fair and future-friendly way to their subscribers, which number over five million. They support their clients with call centers located in BC, Alberta, Ontario and Quebec employing over 6,000 team members from coast to coast.

Voice network: AMPS, CDMA 800 / 1900 MHz, UMTS
Data network: 1xRTT, EVDO Rev. A, HSPA+, LTE

Telus Customer Service

Mailing Address:
200 Consilium Place, Suite 1600 Scarborough, Ontario M1H 3J3

Telephone:
866-558-2273 (or *611 from your cell)
Want to speak with a human?

Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account

Telus Question?

Visit the Telus Q&A Forum to get answers, ask a question or help others.

Reviews (4.1/10 Avg. rating)

Darn, there are no reviews yet for this carrier.

Typical Canadian Carrier

(15 days ago)

Meh. They do what they can to screw you over and gouge you, but masquerade it as a deal. Typical Canadian carrier.

  3/10

By far the most expensive option in Canada

(15 days ago)

Two year contract with telus and a new iPhone 6. Price was supposed to be $120/month after taxes. Unlimited long distance, 1.5 GB data. I've been charged for all my long distracte and $130 for 300 MB of data of my 1.5 GB limit. Extremely disappointed. Telus is one of the most expensive cell ph... More

  1/10

I love this because...

(22 days ago)

costs too much per month for minimal service, charge too much extra when contract finished and getting new phone with contract and same number....scam for more money

  4/10

Rip off

(24 days ago)

don't ever get the protection plan for $8.00 a month they give the the rin around, even If your phone is still in warranty and it's not working they won't do anything about it. If you replace it with the 'protection plan' your paying almost the same for the new phone as your contract buy out, thus m... More

  1/10

Extremely expensive

(25 days ago)

With Telus you are looking at around $100 a month with unlimited texting, calling and a few gigs of data. If you go with a corporate plan you pay $70 for unlimited every thing besides data. You get 3gigs and if you go over your looking at 5cents a megabyte so around $50 a gig extra. Customer service... More

  2/10

Great Service

(about 1 month ago)

Reception is way better than rogers here in Alberta.

  10/10

Worst service

(about 1 month ago)

worst network in three hills

  1/10

Good plans

(about 1 month ago)

Always had great customer service from telus

  10/10

Overall Telus Has Been Amazing to Me

(2 months ago)

I have been with Telus since 2009. When I got my first cellphone I was with Sasktel in Saskatchewan, but being that I travelled a lot back and forth from Saskatchewan to British Columbia. I needed a cell phone provider whose coverage was better. I had tried Rogers, and Fido, and got horrid serv... More

  9/10

Honestly

(2 months ago)

Never has backed out on a deal it has made

  9/10

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