Telus

See All

Popular Phones

Motorola Moto X Play

Motorola Moto X Play

LG G3

LG G3

Samsung Galaxy S6 Edge+

Samsung Galaxy S6 Edge+

See All

Popular Tablets

Apple iPad Air 2

Apple iPad Air 2

Apple iPad Mini 3

Apple iPad Mini 3

Info & Contact

About Telus

With the use of two state-of-the-art digital wireless networks: PCS and Mike, TELUS Mobility, which is the wireless business unit of TELUS Corporation offers wireless voice, data and internet services to business and consumers across Canada. By utilizing these two distinct digital wireless networks, they are able to provide coverage for more than 93% of the Canadian population. TELUS Mobility asserts they have committed themselves to providing innovative and exclusive digital wireless services in a straightforward, fair and future-friendly way to their subscribers, which number over five million. They support their clients with call centers located in BC, Alberta, Ontario and Quebec employing over 6,000 team members from coast to coast.

Voice network: AMPS, CDMA 800 / 1900 MHz, UMTS
Data network: 1xRTT, EVDO Rev. A, HSPA+, LTE

Telus Customer Service

Mailing Address:
200 Consilium Place, Suite 1600 Scarborough, Ontario M1H 3J3

Telephone:
866-558-2273 (or *611 from your cell)
Want to speak with a human?

Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account

Telus Question?

Visit the Telus Q&A Forum to get answers, ask a question or help others.

Reviews (4.2/10 Avg. rating)

Darn, there are no reviews yet for this carrier.

Telus

(5 days ago)

I'm not overly impressed with Telus. I have been with them for over 7 years now. Anytime I call them to discuss something on my bill, (extra charges for little things), they tell me oh sorry but there's nothing I can do. My sons original cell has been paid off for 7 months now and the best that the... More

  3/10

Frustrated long-time customer....

(23 days ago)

If there is a 'zero', I wouldn't have chosen a '1'. In fact it is a very smart way to send customers away having put them on hold for more than 30 minutes and not have to answer their calls.... playing music, saying sorry...etc.

  1/10

Bad client service

(about 1 month ago)

I have been with TelUS over 3 years now and every time I need to talk to someone I have to wait for more than 45 minutes. Really bad customer service :( customer service reps are very rude as well! I will switch when my contract is up ... Also if you decide to put your phone on hold (if you are go... More

  1/10

I hate telus because they run a monopoly

(about 1 month ago)

They run basically a monopoly in rural areas. They have bad servi ce and they charge $ 70.00 a month for nation wide calling and 2Gb of data. Canadians pay one the highest phone bills in the world and have one the slowest internet speed. In rural areas they say that their high speed internet is 100k... More

  1/10

Poor customer service! Re: Telus Holster Samsung Galaxy Rugby LTE

(about 1 month ago)

I had purchased a case for my phone with a clip that had an unlimited replacement clause (within 1 year). It was replaced approximately 3 times. The last time I returned with the broken clip ( which incidentally broke in the same place every time) I was told they would call when the new clip arri... More

  2/10

Telus is like dirty napkins

(2 months ago)

1. customer service is bad, the people are rude 2.Their mechanics just go the easy way out. 3. I had to replace fix my CBA system after the Telus mechanic came because the guy just tok the CBA cable away and put that telus cable in. They just fix something the easy way, they don't care if your syste... More

  1/10

Telus customer service is trash

(2 months ago)

1. i love shaw, after i switched to shaw, it seemed so much better, the customer service is better, the expenses are less and their mechanics actually know how to fix cables. 2. Shaw for the win

  1/10

Telus is a joke

(2 months ago)

they do not know what's going on in there own company. charging customers is what they do best for the same billing , over and over. best of is the service rep will not look into the problem even if it's thier mistake, unless you pay your bill, which of coarse you do for work. next month same th... More

  1/10

I do not like this

(2 months ago)

they keep giving me less and charging me more.

  3/10

Crappy Service

(2 months ago)

Customer service is absolutely horrible been dealing with Telus since October. Thought I finally got it sorted out after countless hours on the phone on a weekly basis since then-got a credit reference number so thought it was all cleared up. That was in March and now I have a collection agency cal... More

  1/10

Find the best: