Telus

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Popular Plans

$100 Cost Assure (Tier 3)

  • $100.00 per month

$25 Cost Assure (Base)

  • $25.00 per month
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Info & Contact

About Telus

With the use of two state-of-the-art digital wireless networks: PCS and Mike, TELUS Mobility, which is the wireless business unit of TELUS Corporation offers wireless voice, data and internet services to business and consumers across Canada. By utilizing these two distinct digital wireless networks, they are able to provide coverage for more than 93% of the Canadian population. TELUS Mobility asserts they have committed themselves to providing innovative and exclusive digital wireless services in a straightforward, fair and future-friendly way to their subscribers, which number over five million. They support their clients with call centers located in BC, Alberta, Ontario and Quebec employing over 6,000 team members from coast to coast.

Voice network: AMPS, CDMA 800 / 1900 MHz, UMTS
Data network: 1xRTT, EVDO Rev. A, HSPA+, LTE

Telus Customer Service

Mailing Address:
200 Consilium Place, Suite 1600 Scarborough, Ontario M1H 3J3

Telephone:
866-558-2273 (or *611 from your cell)
Want to speak with a human?

Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account

Telus Question?

Visit the Telus Q&A Forum to get answers, ask a question or help others.

Reviews (4.1/10 Avg. rating)

Darn, there are no reviews yet for this carrier.

Amazing customer service

(11 days ago)

  10/10

Worse Than Canada Revenue Service

(12 days ago)

Was Working out of town and missed one bill. Instead of calling me (oh yeah their coverage was lousy where I work) they reported me to the credit bureau and ruined my credit rating. Thanks Telus.

  4/10

One bad experience to ruin them all

(15 days ago)

I want to start with the fact that I've always been a big supporter of Telus and their customer service as they have always been very good to me in the past. I use to work in cellular retail so I use to get a discount of 50% the regular plans (there was a deal on plans going on at the time too so I... More

  4/10

Best coverage and speed for my area

(16 days ago)

  7/10

Too expensive

(18 days ago)

  4/10

Money

(20 days ago)

get good coverage and good data never run out. but it costs through the nose.

  6/10

Disorganized and irresponsible

(21 days ago)

I left Telus years ago because they claimed I owed them money for a 4 year old bill. I insisted that it was paid, and yet they still canceled my services. In order to prove it was paid, I went to my bank (paid a fee) and retrieved transaction records for that time period. On my bank statements it... More

  1/10

Knowledgeable staff

(22 days ago)

  10/10

I don't like Telus because poor customer service, lots of hidden fees, and overpriced plans

(26 days ago)

Coverage is decent.

  3/10

Good value and good service.

(about 1 month ago)

  8/10

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