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Info & Contact


About SaskTel

Voice network: CDMA
Data network: 1xRTT, HSPA+

SaskTel Customer Service

Mailing Address:
SaskTel, PO Box 2121, Regina, SK S4P 4C5

Telephone:
800-727-5835

Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account


SaskTel Question?

Visit the SaskTel Q&A Forum to get answers, ask a question or help others.

I rate SaskTel:

Help inform others by sharing your experience with SaskTel

Reviews (4/10 Avg. rating)


Darn, there are no reviews yet for this carrier.

Expenssive

(3 months ago)

It has good wifi and service but is really expenssive

It has good wifi and service but is really expenssive

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6/10

Sasktel Fusion internet is complete crap.

(4 months ago)

Living in 2015 you'd expect having better internet then what you had 5 years ago. Sadly that is not the case. Fusion internet is overpriced and complete shit. You're given a download speed of 5 Mbps but that only lasts for 50 GB (which in this day and age is slim to none). Now if only I ever got 5 M... More

Living in 2015 you'd expect having better internet then what you had 5 years ago. Sadly that is not the case. Fusion internet is overpriced and complete shit. You're given a download speed of 5 Mbps but that only lasts for 50 GB (which in this day and age is slim to none). Now if only I ever got 5 Mbps.

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1/10

We were very satisfied

(5 months ago)

Mike attended at our home to install HD and pvr equipment today February 9th. both my husband and I found this SaskTel installer to be so pleasant and respectful of our space. his character and personality were calm and attentive to our need. Mike promptly offered to give us instructions on the u... More

Mike attended at our home to install HD and pvr equipment today February 9th. both my husband and I found this SaskTel installer to be so pleasant and respectful of our space. his character and personality were calm and attentive to our need. Mike promptly offered to give us instructions on the use of the remote control according to the new equipment. as older folks, it is important for a lesson to be given in slower manner, to which he showed comfort and patience to our age learning. This installer is amazing!

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10/10

Horrible corporation and the worst customer service I have ever experienced.

(5 months ago)

Sasktel is by far the most incompetent internet, TV and phone provider I have ever dealt with. After moving to Saskatchewan a little over 4 years ago I have had numerous horrible experiences with the company. Their internet service is likely the poorest in Canada and certainly the worst I have ever... More

Sasktel is by far the most incompetent internet, TV and phone provider I have ever dealt with. After moving to Saskatchewan a little over 4 years ago I have had numerous horrible experiences with the company. Their internet service is likely the poorest in Canada and certainly the worst I have ever experienced. The internet is slow and cuts out constantly. I have lived in multiple different places within Saskatchewan, in both Saskatoon and Regina, and at every place it has been the same story with the internet. There phone support is terrible and they have absolutely no idea what the real problem is and why its not working, so their only advice it to reset the modem ever 5 minutes. I have had numerous techs come out to my place to fix the problems on multiple occasions. They never resolve the issue in the first trip to the house and the next time they send someone it's a completely different person who hasn't even been told what was done the previous time so I have been left trying to explain it to yet another person who has no clue how to fix it. Their services, or lack there of, are an absolute waist of money. If you want services that are actually useful, I suggest going with any company other than Sasktel.

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1/10

Great customer support provided by Saul

(6 months ago)

Very pleased with the support provided by Saul at the Sasktel store on Clarence on Jan 16, 2016. Saul provided the information I needed in an efficient manner without making it feel rushed or overwhelming. His explanations and suggestions were given in a respectful and informative way. He clari... More

Very pleased with the support provided by Saul at the Sasktel store on Clarence on Jan 16, 2016. Saul provided the information I needed in an efficient manner without making it feel rushed or overwhelming. His explanations and suggestions were given in a respectful and informative way. He clarified why I had exceeded my data limit as well as suggesting a satisfactory, reasonable solution going forward. An experience that could have been frustrating and unpleasant for someone with limited tech knowledge turned out to be very satisfactory. He's definitely a positive rep and should be a "keeper" for Sasktel. Thanks Saul.

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9/10

This corporation is very poorly run

(7 months ago)

After 40 years of paying my bills on time, I missed a few payments by mistake. These people cut off my phone and charged me $35 to reactivate my phone. Tired of their crap. Will happily go elsewhere.

After 40 years of paying my bills on time, I missed a few payments by mistake. These people cut off my phone and charged me $35 to reactivate my phone. Tired of their crap. Will happily go elsewhere.

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2/10

Compared to other companies there is no comparison.

(8 months ago)

In 17 years of mobile service I've had 3 dropped calls. Long distance is crystal clear across the country and abroad on my BlackBerry devices, mobile data is secure, customer service is the best in the business. Absolutely reliable and excellent network. Cannot find fault with the company.

In 17 years of mobile service I've had 3 dropped calls. Long distance is crystal clear across the country and abroad on my BlackBerry devices, mobile data is secure, customer service is the best in the business. Absolutely reliable and excellent network. Cannot find fault with the company.

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10/10

Unbeatable service and cheap plans

(11 months ago)

If you are living in SK go with sasktel. best company ever

If you are living in SK go with sasktel. best company ever

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10/10

The best customer service I have ever had in Sasktel (Nolan)

(11 months ago)

Yes! You're seeing it right. I am writting this review because we thought Nolan totally deserves to be commended with his unbelievably awesome custome service. He has been son nice and helpful from the very beginning of the call till the the end. I was very unhappy when I was told I still have to... More

Yes! You're seeing it right. I am writting this review because we thought Nolan totally deserves to be commended with his unbelievably awesome custome service. He has been son nice and helpful from the very beginning of the call till the the end. I was very unhappy when I was told I still have to pay deposit fee to have our account re open just because we had to disconnect our account due to the move in to a different house. I talked to a different staff at first and never gave an option or anything. But I wasn't very satisfied and didn't make sense to me so I phoned sasktel again and this very helpful and understanding Nolan not only helped us but also gave us many options and offered us some promotion. Now that is an EXCELLENT CUSTOMER SERVICE!!! He totally listened to me and help me through it. Treated me as gold. He said that we are a sasktel customer and Will always be a Sasktel customer so we are important. You made us feel so valuable. Wow!!! Now we are scheduled for installation. HUGE relief to me and my husband especially not having to shed another $350 just after a big move. Thank you Nolan. And we wish you and the rest of the crew more power.

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10/10

Frustrated again

(about 1 year ago)

leaving off from my first review called sasktel support on monday (today) since it was closed on sunday.. and to get my phone unlocked I have to pay to reactivate my account with them (25 dollars) and than pay the unlocking fee

leaving off from my first review called sasktel support on monday (today) since it was closed on sunday.. and to get my phone unlocked I have to pay to reactivate my account with them (25 dollars) and than pay the unlocking fee

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1/10