Rogers

Their customer service is HORRIBLE! They could not figure out I signed up for a promotional plan and were charging me an extra $20 a month! And when I tried to explain it to the guy he could not figure out the plan was on their website. I am very disappointed with them.

Great service!. Customer service sometimes can be hit & miss. But just try again & get someone else. It is great

Rogers customer service isn't worth a dime. The agents all give conflicting answers, can assign different prices for different packages, and are all rude. As a first time customer I am truly disappointed in the service we recieved, if atleast we didnt have problems with our internet or cable then I would have been ok. Except we did and had to call all the time and wait forever...One time I called on my only day off ...got transferred, put on hold for another 30 minutes then hung up on! TWICE! Call back get another agent sounded like they didnt know what they were talking about, so I requested to speak with a supervisor, had to wait an hour and 1/2...finally got so fed up I asked to just cancel my service so the agent says I have to wait on hold again ...another hour goes by...I couldnt even cancel my service! She said it would be another hour or so....That was not too long ago. I waited until this month for my contract to be up...and I'm FREE! cancelled my service and told them to pick up their stuff. I would rather pay a million dollars to Bell (which I dont have to because Fibe offered me an awesome deal) and get a crap package than pay 85 cents to Rogers and have to deal with thier customer service. I will forever promote against Rogers.Go with any other provider, honestly.