Rogers

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Info & Contact

About Rogers

Over six million wireless voice and data subscribers are serviced by Rogers Wireless giving it the top position in the wireless voice and data communications running. Previously known as Rogers AT&T Wireless, Rogers Wireless is a wholly owned subsidiary of Rogers Communications with corporate centers in Moncton, Calgary, Montreal, Toronto, and Vancouver. They proudly profess to be the only wireless provider in Canada that can offer an independent coast-to-coast network able to service all regions in Canada, except for the Territories. Thanks to roaming agreements they have made with foreign service providers, their customers can enjoy having access to wireless voice services internationally in over 175 countries.

Voice network: GSM 850 / 1900 MHz, UMTS
Data network: GPRS, EDGE, HSDPA, HSPA+, LTE

Rogers Customer Service

Mailing Address:
333 Bloor Street East, 10th Floor Toronto, Ontario M4W 1G9

Telephone:
877-764-3772 (or 611 from your cell)
Want to speak with a human?

Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account

Rogers Question?

Visit the Rogers Q&A Forum to get answers, ask a question or help others.

Reviews (2.6/10 Avg. rating)

The data plans Rogers offers for LTE are outrageously expensive

from WhatsYourTech (4 years ago)

After using an LTE Rocket Stick, there is little to doubt the network’s speed. Regardless of whether I was at home, in a car or at a coffee shop somewhere, the speed was relatively consistent across the board. This usually amounted to between 33-35Mbps download speed, and just under 7Mbps for upload... More

Good deal when the small telco's were offering super discounts, but much less now

(15 days ago)

In 2015, their service improved. However, my LTE-capable phone (LG G2) is still in 4G network mode, because text messages don't always arrive in LTE. I got a 3-year discount from the Presidents Office which they are not giving away any longer, now that they've bought out the small telco's (just li... More

  5/10

Lacking in customer service and retention

(22 days ago)

It could take hours on the phone and months to actually have our account corrected when they made an error. horrible customer service. good deals to bring you in but no real attempt to keep you there

  4/10

Poor service in northern bc

(28 days ago)

while the technicians were very helpful and sent me a new phone unfortunaltly there is no service towers here so they took me out of the contract and unlooked my phone so I can switch providers

  1/10

Rogers has always been good to me!

(about 1 month ago)

I was a customer with Rogers for over 10 years. Never any problems, and not one dropped call! I was displaced due to the High River flood in '13 and the place I was staying at had Telus. I needed my phone to try and straighten my life out, and look for a job. I called Rogers and they gave me unl... More

  8/10

Rude customer service and constant erroneous charges; ridiculous way to sustain customers

(about 1 month ago)

  1/10

Rogers. Never Again.

(about 1 month ago)

Waiting times for customer service is pathetic. Especially in store. I tried on 3 occasions to upgrade my phone in store (three separate stores). Twice I was told that the wait was over an hour and to try coming back another time. The third time I decided to wait and when I finally could talk to the... More

  3/10

SHARE EVERYTHING PLAN

(about 1 month ago)

Share everything plan is the BEST plan out there for families.

  9/10

Terrible service and couvrage

(about 1 month ago)

I left telus for rogers and i regret it everyday going back to telus as soon as the contract is up

  3/10

Brutal arrogance

(2 months ago)

Really bad billing

  7/10

Customer care department is the worst ive seen.

(2 months ago)

1. My credit beuro told me that there is an outstanding balance only to call and find out that rogers never informed my credit beuro on an account that was closed since 2012 . This caused issued in my credit beuro where I had hard time getting credit applications approved. 2.When I called at least... More

  1/10

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