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$109 Canada-wide Tab Plus

  • $109.00 per month

$129 Canada-wide Tab Plus

  • $129.00 per month

$15 Prepaid

  • $15.00 per month
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Info & Contact


About Koodo Mobile

A division of Telus, Koodo is a discount carrier geared mainly towards younger buyers. The brand opened its doors on March 17th, 2008 and aims to compete with other discount Canadian providers such as Virgin, Fido and Wind. Koodo offers postpaid and prepaid services nationwide and unlike parent company Telus, they do not often require fixed-term contracts.

Voice network: HSPA 800 / 1900 MHz, LTE 1700/2100 MHz (AWS)
Data network: HSPA, LTE

Koodo Mobile Customer Service

Mailing Address:
60 St Clair Ave E, Suite 400 Toronto, ON M4T 1N5

Telephone:
866-995-6636 (or *611 from your cell)
Want to speak with a human?

Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account


Koodo Mobile Question?

Visit the Koodo Mobile Q&A Forum to get answers, ask a question or help others.

I rate Koodo Mobile:

Help inform others by sharing your experience with Koodo Mobile

Reviews (4.7/10 Avg. rating)


Darn, there are no reviews yet for this carrier.

My phone is under one year warranty. And i got problem with battery and they won't fix it for me .

(19 hours ago)

My phone battery is not charging and it's under warranty but they won't fix it . They say it's physical damage. So I will never ever go to them again. Before same thing happened to my LG 3 they give me credit but this time they didn't do anything for me .

My phone battery is not charging and it's under warranty but they won't fix it . They say it's physical damage. So I will never ever go to them again. Before same thing happened to my LG 3 they give me credit but this time they didn't do anything for me .

Less
1/10

It's easy to understand

(2 days ago)

I like that I don't feel tied down to a certain plan and if I find a better one I can switch to it right away.

I like that I don't feel tied down to a certain plan and if I find a better one I can switch to it right away.

Less
9/10

no customer service!!!

(2 days ago)

No customer service for an hour waiting!!! Had us add on still got charged!!! SMS service won't let you send pictures But like the parent company Telus charge as much and don't deliver service Need more providers in Canada

No customer service for an hour waiting!!! Had us add on still got charged!!! SMS service won't let you send pictures But like the parent company Telus charge as much and don't deliver service Need more providers in Canada

Less
1/10

no customer service

(15 days ago)

How do you even call these guys? It is impossible to talk with a real person!

How do you even call these guys? It is impossible to talk with a real person!

Less
1/10

BAD....BAD

(about 1 month ago)
1/10

Kudos Koodo ! Been with Koodo for 4 years and will continue for some more years

(about 1 month ago)

Reasonable price compared to other carriers. Excellent Customer service (specifically Simon via phone ) and quality of signal is reliable and good ( unlike Wind ). I almost fell for the Wind ad $40 for 1 GB, but I called Koodo Customer Service who helped me find a plan that met my needs.

Reasonable price compared to other carriers. Excellent Customer service (specifically Simon via phone ) and quality of signal is reliable and good ( unlike Wind ). I almost fell for the Wind ad $40 for 1 GB, but I called Koodo Customer Service who helped me find a plan that met my needs.

Less
10/10

Happy with pre-paid

(2 months ago)

I only use my phone for light calls, text, and WiFi, and data. I chose Koodo due to the price of prepaid plans. $15 a month for unlimited texting. Voice and data boosters never expire. I have called customer service about five times over a few years. I find they are helpful and only experienced one... More

I only use my phone for light calls, text, and WiFi, and data. I chose Koodo due to the price of prepaid plans. $15 a month for unlimited texting. Voice and data boosters never expire. I have called customer service about five times over a few years. I find they are helpful and only experienced one rude agent. I'm very happy with the service.

Less
9/10

Data

(3 months ago)

I have been in koodo for 4 years now and the one thing I was unhappy of is when they charged me $10 in going over board 5 MB on my data .

I have been in koodo for 4 years now and the one thing I was unhappy of is when they charged me $10 in going over board 5 MB on my data .

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3/10

Great service and reasonable prices

(3 months ago)

Koodo has consistently gone out of their way to help me. They offer reasonable monthly plans and typical carry the newest flagship phones. If you are looking to buy a new phone and you have been with the for a while call them and tell them this and they will GIVE you $50 towards a new phone ($100 i... More

Koodo has consistently gone out of their way to help me. They offer reasonable monthly plans and typical carry the newest flagship phones. If you are looking to buy a new phone and you have been with the for a while call them and tell them this and they will GIVE you $50 towards a new phone ($100 in my case, but I sweet talked them for a while). Regrettably I will be leaving them because they cannot price match PC Mobile's plans. I just hope they can live up to the high standards that Koodo has set.

Less
10/10

thru actually charge while speaking to *611. really I'm always trying to fix their mistake and they charge you your daytime minutes. ppl watch out for

(3 months ago)
5/10