Koodo Mobile

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Popular Plans

Koodo Mobile plan

$28 Canada-Wide

  • $28.00 per month
Koodo Mobile plan

$15 Prepaid

  • $15.00 per month
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Popular Phones

Samsung Galaxy S5

Samsung Galaxy S5

Motorola Moto G

Motorola Moto G

Nexus 5

Nexus 5

Info & Contact

About Koodo Mobile

Koodo Mobile is a cell phone service provider geared toward a younger audience. A Telus-owned sub-brand, Koodo Mobile opened its doors on March 17th, 2008 and offers three packages designed for people who just want to talk and text. Plans start at $25 per month. A build-your-own-plan is also offered. Koodo spokesmen point out that they are offering "Fat Free" plans designed to provide, and charge for, only those services that customers want.

With an 80's themed marketing campaign, Koodo Mobile offers customers innovative features, including per second billing and "Koodo Tab", which is a way for customers to put up to $150 of the cost of a new phone on a tab, and Koodo will apply ten percent of the customer's monthly bill toward paying off the cost of the device. Further, once the device is paid off, "Koodo Tab" then contributes points earmarked for the purchase of future phone purchases.

Koodo Mobile offers nationwide service and is in part designed to compete with Fido, another youth-oriented brand. A prior attempt by Telus to appeal to young people came in the form of the ill-fated Amp'd Mobile, which failed when its US counterpart filed for bankruptcy.

Voice network: AMPS, CDMA 800 / 1900 MHz
Data network: 1xRTT, EVDO Rev. A

Contact Information

Mailing Address:
60 St Clair Ave E, Suite 400 Toronto, ON M4T 1N5

Telephone:
866-995-6636 (or *611 from your cell)
Want to speak with a human?

Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account

Koodo Mobile Question?

Visit the Koodo Mobile Q&A Forum to get answers, ask a question or help others.

Reviews (5/10 Avg. rating)

Darn, there are no reviews yet for this carrier.

The WORST customer service

(11 days ago)

That is a major reason I cancelled my account and now I cannot get the refund due me.

  1/10

The worst phone company I've ever had the pleasure of dealing with.

(19 days ago)

My Koodo service at the Halifax Shopping Centre over the past month has been god awful. It all started when the screen cracked on my Nexus 4. I took it into ythe location and the staff did all they could to make me not send it into to get repaired. Then it came back and the repairs were covered under... More

  1/10

Charger me 40$ for texting in the US

(about 1 month ago)

they told me a couple months ago that i can text WHILE I'M in the US as much as i want. i told the customer service person that after i seen the charges and he said well too bad.

  1/10

A bit expense but works well

(about 1 month ago)

I am a low user on talking time, but I text a lot. I find Koodo expense for what I get, but the service and coverage works well. No complaint.

  7/10

Exploit the innocent

(about 1 month ago)

My daughter took her mobile phone to Komodo in the station mall Sault Ste Marie, Ont. to put some mins. On her card. She has Down Syndrome ans was sold a SIM card and cell phone mins. for $80. She was charged to activate the phone although the employee did not actually operate it. The phone will not... More

  1/10

Cheap Plan

(about 1 month ago)

You get minimum 1GB (1024MB) on any plan no contracts or commitments and you can cancel any time and all the plans are really great with a lot of unlimited features for very cheap.

  10/10

Bill are always the same and consistent!

(2 months ago)

Been with Koodo for over 3 years now after horrendous experience with Rogers. My phone is slow, but they told me that to begin with. The service is great and customer service has been helpful every time I go see them at their Kiosk. My bills are never overcharged.

  10/10

The worst customer service on the entire planet!

(3 months ago)

We purchased a clearly faulty phone from Koodo in Victoria in September and tried to contact Koodo immediately. We were told that they would send a mailer. 4 months went by and several phone calls before the mailer and a loaner phone arrived. We were then told we must pay $150 to repair the original... More

  1/10

Best customer service experience

(3 months ago)

I have never had to wait for more than 10-15 mins to talk to a representative. I just recently had to call them because i had gone over my minutes and had to pay ~$40 extra on my bill. As a student who has to work and study at the same time to support myself, I really don't have that kind of money... More

  10/10

I hate because

(3 months ago)

Hi I was customer with Koodo for few months ,never go with Koodo even the customer service do not give you proper information how your bill charges they were so rash to me when i ask them about my bill i paid almost $500 for three months

  1/10

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