Koodo Mobile

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Popular Plans

$28 Canada-Wide

  • $28.00 per month

$15 Prepaid

  • $15.00 per month
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Popular Phones

Apple iPhone 6 Plus

Apple iPhone 6 Plus

Apple iPhone 6

Apple iPhone 6

Info & Contact

About Koodo Mobile

Koodo Mobile is a cell phone service provider geared toward a younger audience. A Telus-owned sub-brand, Koodo Mobile opened its doors on March 17th, 2008 and offers three packages designed for people who just want to talk and text. Plans start at $25 per month. A build-your-own-plan is also offered. Koodo spokesmen point out that they are offering "Fat Free" plans designed to provide, and charge for, only those services that customers want.

With an 80's themed marketing campaign, Koodo Mobile offers customers innovative features, including per second billing and "Koodo Tab", which is a way for customers to put up to $150 of the cost of a new phone on a tab, and Koodo will apply ten percent of the customer's monthly bill toward paying off the cost of the device. Further, once the device is paid off, "Koodo Tab" then contributes points earmarked for the purchase of future phone purchases.

Koodo Mobile offers nationwide service and is in part designed to compete with Fido, another youth-oriented brand. A prior attempt by Telus to appeal to young people came in the form of the ill-fated Amp'd Mobile, which failed when its US counterpart filed for bankruptcy.

Voice network: AMPS, CDMA 800 / 1900 MHz
Data network: 1xRTT, EVDO Rev. A

Koodo Mobile Customer Service

Mailing Address:
60 St Clair Ave E, Suite 400 Toronto, ON M4T 1N5

Telephone:
866-995-6636 (or *611 from your cell)
Want to speak with a human?

Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account

Koodo Mobile Question?

Visit the Koodo Mobile Q&A Forum to get answers, ask a question or help others.

Reviews (4.7/10 Avg. rating)

Darn, there are no reviews yet for this carrier.

Credit

(9 days ago)

Make sure if your bill payment is delay more than 10 days.koodo will send your information right away to credit bureau, and it will hurt your credit. Other companies time frame two months.

  1/10

Terrible customer service.

(14 days ago)

I initially signed up to a package that provided unlimited text and photos at no additional cost. I had to fight with them for 6 mos about it they said the phone requires data to send a pic. Since I don't have a data plan had to pay The %5 for using data on the phone. long story short as i was ab... More

  1/10

Koodo is a really good carrier

(about 1 month ago)

Koodo is one of if not the best carrier in Canada. Apart from at the beginning where my iMessage didn't work on my iPhone at the beginning but that issue was resolved. The customer service is very nice and when I told them about my texting problem they kept checking up on me every 2 days. They are t... More

  9/10

I love Koodo because they are really cheap and they also listen to their customers.

(2 months ago)

  10/10

Koodo is terrible

(2 months ago)

Koodo is an all around terrible company. They constantly charge me for data even though its disabled on my phone and if i want to call koodo's customer service about it, it costs more money... So im basicly just fucked

  1/10

Koodo, love the ads and the customer service!

(2 months ago)

The customer service staff is excellent at store level and the 1 800 number, I have had other phone carriers in the past that have hidden agendas so as long as your account is in good standing this company will support you 100% in my experience.

  9/10

Terrible loaner phone service

(2 months ago)

I have never been more disappointed in a service company than I was today. I have been a Koodo customer for over 6 years and had to use your loaner phone program for the first time this month. The phone I had to take in was less than a month old and quit charging. Since you no longer have your pol... More

  1/10

Poor customer service

(2 months ago)

  1/10

Crap Carrier

(3 months ago)

Customer service will charge you 5 dollars for calling them. My data plan was never activated, despite paying for it every month. Needless to say after 3 months and repeated calls I have discontinued my service. Koodo can suck one.

  2/10

I cant stand koodo!

(3 months ago)

Koodo is the worst company. My monthly bill has always been paid until they cancelled my accound without informing me due to a data charge. They took my credit payment from my monthly bill and didnt turn my phone on. They continued to charge me for a phone for another month even though the phone was... More

  1/10

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