Koodo Mobile

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Popular Plans

$28 Canada-Wide

  • $28.00 per month

$15 Prepaid

  • $15.00 per month

Info & Contact

About Koodo Mobile

Koodo Mobile is a cell phone service provider geared toward a younger audience. A Telus-owned sub-brand, Koodo Mobile opened its doors on March 17th, 2008 and offers three packages designed for people who just want to talk and text. Plans start at $25 per month. A build-your-own-plan is also offered. Koodo spokesmen point out that they are offering "Fat Free" plans designed to provide, and charge for, only those services that customers want.

With an 80's themed marketing campaign, Koodo Mobile offers customers innovative features, including per second billing and "Koodo Tab", which is a way for customers to put up to $150 of the cost of a new phone on a tab, and Koodo will apply ten percent of the customer's monthly bill toward paying off the cost of the device. Further, once the device is paid off, "Koodo Tab" then contributes points earmarked for the purchase of future phone purchases.

Koodo Mobile offers nationwide service and is in part designed to compete with Fido, another youth-oriented brand. A prior attempt by Telus to appeal to young people came in the form of the ill-fated Amp'd Mobile, which failed when its US counterpart filed for bankruptcy.

Voice network: AMPS, CDMA 800 / 1900 MHz
Data network: 1xRTT, EVDO Rev. A

Koodo Mobile Customer Service

Mailing Address:
60 St Clair Ave E, Suite 400 Toronto, ON M4T 1N5

Telephone:
866-995-6636 (or *611 from your cell)
Want to speak with a human?

Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account

Koodo Mobile Question?

Visit the Koodo Mobile Q&A Forum to get answers, ask a question or help others.

Reviews (4.7/10 Avg. rating)

Darn, there are no reviews yet for this carrier.

Crap Carrier

(11 days ago)

Customer service will charge you 5 dollars for calling them. My data plan was never activated, despite paying for it every month. Needless to say after 3 months and repeated calls I have discontinued my service. Koodo can suck one.

  2/10

I cant stand koodo!

(25 days ago)

Koodo is the worst company. My monthly bill has always been paid until they cancelled my accound without informing me due to a data charge. They took my credit payment from my monthly bill and didnt turn my phone on. They continued to charge me for a phone for another month even though the phone was... More

  1/10

Continued to bill me after account cancel

(about 1 month ago)

I used Koodo from 2008 to Sept 2010. After I cancelled the service and switched to Wind Mobile, Koodo continued to bill me for another few weeks or a month without notify me. Since then, they have been sending junk emails to my old email account and the mail stated that I owed them like $23. Howev... More

  1/10

I am grandfathered ...lol!!!

(2 months ago)

i like it . 600 minutes and 600 mb data is enough for me for 39$ plus .. no issues with bills for last 29 or so month.. 2 times got loyalty tab for 50$ for phone purchased when lost my iphone 3gs got nokia flip phone and then iphone 5 bought from apple stopped working go motorola G .. no issues ..... More

  10/10

Koodo continued to bill me after account suspended.

(2 months ago)

I suspended my account but following this Koodo continued to bill me for another two months. Their excuse? That a 'suspended' account could still be billed according to their service agreement that I should have read when I agreed to the account. Even though I had no phone, sim card, nor used a s... More

  3/10

No Customer Service

(2 months ago)

Terrible customer service.

  1/10

I can pay for the data and minutes I use when I use them

(2 months ago)

I like being able to pay for 1GB of data, and having it last for 2 months. I also like the fact that the last time I paid for minutes was in December and I'm still trying to use them all :)

  7/10

They gave me wrong explanations about the tab.

(3 months ago)

They didn't explain me how the tab worked well. Now they are forcing me to pay for something I wasn't explained at first. They do not have history of my payments, as my number was cancelled, but they do want to charge me. I paid the rest of the tab so I won't do to collection. I do not recommend thi... More

  2/10

Terrible Customer Service

(3 months ago)

Went in to tell the Koodo guy that I lost my sim card and was wondering if he could give me a deal on a new one. He said they cost ten dollars and he couldn't give it to me for less. I then told him that I was thinking about leaving Koodo if they couldn't help me out. He laughed in my face and said... More

  1/10

Improve your prepaid service koodo.

(3 months ago)

  1/10

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