Koodo Mobile

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Popular Plans

$28 Canada-Wide

  • $28.00 per month

$15 Prepaid

  • $15.00 per month
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Popular Phones

LG G3

LG G3

Info & Contact

About Koodo Mobile

Koodo Mobile is a cell phone service provider geared toward a younger audience. A Telus-owned sub-brand, Koodo Mobile opened its doors on March 17th, 2008 and offers three packages designed for people who just want to talk and text. Plans start at $25 per month. A build-your-own-plan is also offered. Koodo spokesmen point out that they are offering "Fat Free" plans designed to provide, and charge for, only those services that customers want.

With an 80's themed marketing campaign, Koodo Mobile offers customers innovative features, including per second billing and "Koodo Tab", which is a way for customers to put up to $150 of the cost of a new phone on a tab, and Koodo will apply ten percent of the customer's monthly bill toward paying off the cost of the device. Further, once the device is paid off, "Koodo Tab" then contributes points earmarked for the purchase of future phone purchases.

Koodo Mobile offers nationwide service and is in part designed to compete with Fido, another youth-oriented brand. A prior attempt by Telus to appeal to young people came in the form of the ill-fated Amp'd Mobile, which failed when its US counterpart filed for bankruptcy.

Voice network: AMPS, CDMA 800 / 1900 MHz
Data network: 1xRTT, EVDO Rev. A

Koodo Mobile Customer Service

Mailing Address:
60 St Clair Ave E, Suite 400 Toronto, ON M4T 1N5

Telephone:
866-995-6636 (or *611 from your cell)
Want to speak with a human?

Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account

Koodo Mobile Question?

Visit the Koodo Mobile Q&A Forum to get answers, ask a question or help others.

Reviews (4.8/10 Avg. rating)

Darn, there are no reviews yet for this carrier.

Ok for what you get -- could be cheaper

(10 days ago)

Koodo was a good brand - but they've started jacking rates while reducing features. Like the billing cycle, no more per second billing. Just small things that start eroding trust.

  7/10

Cant complain!

(29 days ago)

I have been with Koodo for I think 5 years if not more. Frankly I have only rarely in obscure areas had any problems with the phone/internet service on my device. Yes when you go over its pricey, but so are every other provider. When I called customer service about my overusage bill that was 265$ th... More

  8/10

Never Been Happier...

(about 1 month ago)

Switched to Koodo after being with Bell for year and don't regret it one bit. Koodo is the discount provider for Telus and I've never had an agent more informed, positive, and over all helpful than the one I dealt with at the champlain mall in Moncton. Would recommend this provider to anyone in NB

  9/10

Criminal

(about 1 month ago)

My samsung phone was erratic - turning off and on and not charging regularly. As it was still under warranty, I returned the phone to koodo. They now claim the phone was "physically damaged." No scratches, no dents, never been near water. Koodo could not explain what "physical damage" entailed, but... More

  1/10

Worst customer service

(about 1 month ago)

koodo mobile is worst customer service.i m not refer any person to koodo mobile .they are going to bankrupt because of their customer service deparment.

  1/10

Avoid KOODO mobile

(about 1 month ago)

This company is a customer nightmare. My experience of them left me with a sour taste on my mouth. They sent me a letter that I was owing them some money and one week of my receiving the letter I called to explain to them that their service was not available in Nunavut where I relocated to and paid... More

  1/10

Very great

(about 1 month ago)

Very fast in Norfolk Ontario and cheap

  9/10

Good information form them and no secret billing to date

(about 1 month ago)

  7/10

The tab is confusing...

(about 1 month ago)

I liked Koodo at first, but 2.5 years into my plan and my tab in the positive, it still seems like I have to pay a lot for a new phone. I'm confused about how the tab works exactly and I think I need something simpler and less complicated. As well as some sort of plan that gives you more benefits fo... More

  6/10

Stay well well away

(about 1 month ago)

New client and just charged over $1,000 for June, no notification that I was in overage then charged 50 cents/minute. Customer service was ridiculous, took forever to final speak to someone and when they did all they did was blame the client.

  1/10

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