Koodo Mobile

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Popular Plans

$28 Canada-Wide

  • $28.00 per month

$15 Prepaid

  • $15.00 per month
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Popular Phones

LG G3

LG G3

Info & Contact

About Koodo Mobile

Koodo Mobile is a cell phone service provider geared toward a younger audience. A Telus-owned sub-brand, Koodo Mobile opened its doors on March 17th, 2008 and offers three packages designed for people who just want to talk and text. Plans start at $25 per month. A build-your-own-plan is also offered. Koodo spokesmen point out that they are offering "Fat Free" plans designed to provide, and charge for, only those services that customers want.

With an 80's themed marketing campaign, Koodo Mobile offers customers innovative features, including per second billing and "Koodo Tab", which is a way for customers to put up to $150 of the cost of a new phone on a tab, and Koodo will apply ten percent of the customer's monthly bill toward paying off the cost of the device. Further, once the device is paid off, "Koodo Tab" then contributes points earmarked for the purchase of future phone purchases.

Koodo Mobile offers nationwide service and is in part designed to compete with Fido, another youth-oriented brand. A prior attempt by Telus to appeal to young people came in the form of the ill-fated Amp'd Mobile, which failed when its US counterpart filed for bankruptcy.

Voice network: AMPS, CDMA 800 / 1900 MHz
Data network: 1xRTT, EVDO Rev. A

Koodo Mobile Customer Service

Mailing Address:
60 St Clair Ave E, Suite 400 Toronto, ON M4T 1N5

Telephone:
866-995-6636 (or *611 from your cell)
Want to speak with a human?

Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account

Koodo Mobile Question?

Visit the Koodo Mobile Q&A Forum to get answers, ask a question or help others.

Reviews (4.7/10 Avg. rating)

Darn, there are no reviews yet for this carrier.

Criminal

(1 day ago)

My samsung phone was erratic - turning off and on and not charging regularly. As it was still under warranty, I returned the phone to koodo. They now claim the phone was "physically damaged." No scratches, no dents, never been near water. Koodo could not explain what "physical damage" entailed, but... More

  1/10

Worst customer service

(5 days ago)

koodo mobile is worst customer service.i m not refer any person to koodo mobile .they are going to bankrupt because of their customer service deparment.

  1/10

Avoid KOODO mobile

(9 days ago)

This company is a customer nightmare. My experience of them left me with a sour taste on my mouth. They sent me a letter that I was owing them some money and one week of my receiving the letter I called to explain to them that their service was not available in Nunavut where I relocated to and paid... More

  1/10

Very great

(10 days ago)

Very fast in Norfolk Ontario and cheap

  9/10

Good information form them and no secret billing to date

(22 days ago)

  7/10

The tab is confusing...

(24 days ago)

I liked Koodo at first, but 2.5 years into my plan and my tab in the positive, it still seems like I have to pay a lot for a new phone. I'm confused about how the tab works exactly and I think I need something simpler and less complicated. As well as some sort of plan that gives you more benefits fo... More

  6/10

Stay well well away

(24 days ago)

New client and just charged over $1,000 for June, no notification that I was in overage then charged 50 cents/minute. Customer service was ridiculous, took forever to final speak to someone and when they did all they did was blame the client.

  1/10

Bad customer service !!! go else where....!!!

(27 days ago)

Had an account with Koodo for a few years.... and had to change to another service provider as they didn't have the Phone I needed.... so closed my account and paid all the out standing balance and was told there was no longer any balance owing.... found out today after over a year.....!!! that they... More

  1/10

Beware if getting this service for your teenager

(27 days ago)

My daughter has an account with Koodo like most young people. She is at one end of Canada I am at the other. The only way I can talk to her is through her phone. Today I get a message about not accepting incoming calls. You can imagine my stress level when I cannot get a hold of her. I call wit... More

  1/10

Good all Around

(about 1 month ago)

I never had to call customer service and I get service everywhere I go

  10/10

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