Koodo Mobile

See All

Popular Plans

$28 Canada-Wide

  • $28.00 per month

$15 Prepaid

  • $15.00 per month
See All

Popular Phones

Samsung Galaxy S6

Samsung Galaxy S6

HTC One (M9)

HTC One (M9)

Info & Contact

About Koodo Mobile

Koodo Mobile is a cell phone service provider geared toward a younger audience. A Telus-owned sub-brand, Koodo Mobile opened its doors on March 17th, 2008 and offers three packages designed for people who just want to talk and text. Plans start at $25 per month. A build-your-own-plan is also offered. Koodo spokesmen point out that they are offering "Fat Free" plans designed to provide, and charge for, only those services that customers want.

With an 80's themed marketing campaign, Koodo Mobile offers customers innovative features, including per second billing and "Koodo Tab", which is a way for customers to put up to $150 of the cost of a new phone on a tab, and Koodo will apply ten percent of the customer's monthly bill toward paying off the cost of the device. Further, once the device is paid off, "Koodo Tab" then contributes points earmarked for the purchase of future phone purchases.

Koodo Mobile offers nationwide service and is in part designed to compete with Fido, another youth-oriented brand. A prior attempt by Telus to appeal to young people came in the form of the ill-fated Amp'd Mobile, which failed when its US counterpart filed for bankruptcy.

Voice network: AMPS, CDMA 800 / 1900 MHz
Data network: 1xRTT, EVDO Rev. A

Koodo Mobile Customer Service

Mailing Address:
60 St Clair Ave E, Suite 400 Toronto, ON M4T 1N5

Telephone:
866-995-6636 (or *611 from your cell)
Want to speak with a human?

Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account

Koodo Mobile Question?

Visit the Koodo Mobile Q&A Forum to get answers, ask a question or help others.

Reviews (4.7/10 Avg. rating)

Darn, there are no reviews yet for this carrier.

Stay well well away

(2 hours ago)

New client and just charged over $1,000 for June, no notification that I was in overage then charged 50 cents/minute. Customer service was ridiculous, took forever to final speak to someone and when they did all they did was blame the client.

  1/10

Bad customer service !!! go else where....!!!

(3 days ago)

Had an account with Koodo for a few years.... and had to change to another service provider as they didn't have the Phone I needed.... so closed my account and paid all the out standing balance and was told there was no longer any balance owing.... found out today after over a year.....!!! that they... More

  1/10

Beware if getting this service for your teenager

(3 days ago)

My daughter has an account with Koodo like most young people. She is at one end of Canada I am at the other. The only way I can talk to her is through her phone. Today I get a message about not accepting incoming calls. You can imagine my stress level when I cannot get a hold of her. I call wit... More

  1/10

Good all Around

(5 days ago)

I never had to call customer service and I get service everywhere I go

  10/10

Good service and good prices (before new tabs)

(11 days ago)

The new tab system makes Koodo not more affordable than big 3 anymore... so thinking about switching to get better subsidies on new phones.

  7/10

It has great plans

(16 days ago)

  9/10

Koodo has the weakest customer service. What could be so simple is made so complicated

(18 days ago)

  1/10

These guys have been charging me for two phone plans for the same phone!!! I got a $250 bill this month

(18 days ago)

  3/10

Great customer service!

(23 days ago)

I am a FIDO customer not by choice but because mu husband has a corporate rate, however Koodo has the best customer service so far. The people is nice and they always try to do their best to help you out. In regards to billing issues, if you are calling CONSTANTLY to dispute your charges, is one of... More

  9/10

Screwed over my credit score for ~$50 when I left the country for 6 months.

(26 days ago)

Informed Koodo I was leaving the country and was under the impression my account was squared. Returned after 6 months to find out my account was poor so I paid it off immediately and stayed with the company. Was told it wouldn't effect my account or credit as it was a small bill paid in that time. T... More

  1/10

Find the best: