Koodo Mobile

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Popular Plans

$28 Canada-Wide

  • $28.00 per month

$15 Prepaid

  • $15.00 per month
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Popular Phones

Apple iPhone 6 Plus

Apple iPhone 6 Plus

Apple iPhone 6

Apple iPhone 6

Info & Contact

About Koodo Mobile

Koodo Mobile is a cell phone service provider geared toward a younger audience. A Telus-owned sub-brand, Koodo Mobile opened its doors on March 17th, 2008 and offers three packages designed for people who just want to talk and text. Plans start at $25 per month. A build-your-own-plan is also offered. Koodo spokesmen point out that they are offering "Fat Free" plans designed to provide, and charge for, only those services that customers want.

With an 80's themed marketing campaign, Koodo Mobile offers customers innovative features, including per second billing and "Koodo Tab", which is a way for customers to put up to $150 of the cost of a new phone on a tab, and Koodo will apply ten percent of the customer's monthly bill toward paying off the cost of the device. Further, once the device is paid off, "Koodo Tab" then contributes points earmarked for the purchase of future phone purchases.

Koodo Mobile offers nationwide service and is in part designed to compete with Fido, another youth-oriented brand. A prior attempt by Telus to appeal to young people came in the form of the ill-fated Amp'd Mobile, which failed when its US counterpart filed for bankruptcy.

Voice network: AMPS, CDMA 800 / 1900 MHz
Data network: 1xRTT, EVDO Rev. A

Koodo Mobile Customer Service

Mailing Address:
60 St Clair Ave E, Suite 400 Toronto, ON M4T 1N5

Telephone:
866-995-6636 (or *611 from your cell)
Want to speak with a human?

Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account

Koodo Mobile Question?

Visit the Koodo Mobile Q&A Forum to get answers, ask a question or help others.

Reviews (4.7/10 Avg. rating)

Darn, there are no reviews yet for this carrier.

I love Koodo because they are really cheap and they also listen to their customers.

(13 days ago)

  10/10

Koodo is terrible

(22 days ago)

Koodo is an all around terrible company. They constantly charge me for data even though its disabled on my phone and if i want to call koodo's customer service about it, it costs more money... So im basicly just fucked

  1/10

Koodo, love the ads and the customer service!

(about 1 month ago)

The customer service staff is excellent at store level and the 1 800 number, I have had other phone carriers in the past that have hidden agendas so as long as your account is in good standing this company will support you 100% in my experience.

  9/10

Terrible loaner phone service

(about 1 month ago)

I have never been more disappointed in a service company than I was today. I have been a Koodo customer for over 6 years and had to use your loaner phone program for the first time this month. The phone I had to take in was less than a month old and quit charging. Since you no longer have your pol... More

  1/10

Poor customer service

(about 1 month ago)

  1/10

Crap Carrier

(about 1 month ago)

Customer service will charge you 5 dollars for calling them. My data plan was never activated, despite paying for it every month. Needless to say after 3 months and repeated calls I have discontinued my service. Koodo can suck one.

  2/10

I cant stand koodo!

(2 months ago)

Koodo is the worst company. My monthly bill has always been paid until they cancelled my accound without informing me due to a data charge. They took my credit payment from my monthly bill and didnt turn my phone on. They continued to charge me for a phone for another month even though the phone was... More

  1/10

Continued to bill me after account cancel

(2 months ago)

I used Koodo from 2008 to Sept 2010. After I cancelled the service and switched to Wind Mobile, Koodo continued to bill me for another few weeks or a month without notify me. Since then, they have been sending junk emails to my old email account and the mail stated that I owed them like $23. Howev... More

  1/10

I am grandfathered ...lol!!!

(3 months ago)

i like it . 600 minutes and 600 mb data is enough for me for 39$ plus .. no issues with bills for last 29 or so month.. 2 times got loyalty tab for 50$ for phone purchased when lost my iphone 3gs got nokia flip phone and then iphone 5 bought from apple stopped working go motorola G .. no issues ..... More

  10/10

Koodo continued to bill me after account suspended.

(3 months ago)

I suspended my account but following this Koodo continued to bill me for another two months. Their excuse? That a 'suspended' account could still be billed according to their service agreement that I should have read when I agreed to the account. Even though I had no phone, sim card, nor used a s... More

  3/10

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