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About Bell

Formerly known as BCE Mobile Communications, Bell Mobility is a subsidiary of Bell Canada Enterprises (BCE), which is no less than Canada's largest telecommunications company. Bell Mobility was actually the first in Canada to establish a cellular network, however they are currently considered to be in the number two spot having just a little under six million wireless customers. You can easily find their products just about anywhere as they market their products and services through a huge network of dealers and retail outlets, which includes their own TotalCom stores. The folks at Bell Mobility boast they have the fastest wireless data network available across Canada covering 68 % of the Canadian population, with further expansions and enhancements expected to come soon.

Voice network: UMTS, AMPS, CDMA 800 / 1900 MHz, PTT
Data network: 1xRTT, EVDO, HSPA+, LTE

Bell Customer Service

Mailing Address:
1000, de La Gauchetiere Ouest, Ste. 3700 Montreal, Quebec H3B 4Y7

Telephone:
800-667-0123 (or *611 from your cell)
Want to speak with a human?

Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account

Bell Question?

Visit the Bell Q&A Forum to get answers, ask a question or help others.

Reviews (2.7/10 Avg. rating)

Darn, there are no reviews yet for this carrier.

BELL CANADA IS TERRIBLE

(2 days ago)

Bell Canada is absolutely THE WORST company I've ever had to deal with. Not only did their technicians fails to install my modem properly to allow me to receive the services that I paid for, I paid them bills ON TIME for an ENTIRE YEAR before I found out that I was getting a 5MB plan instead of the... More

  1/10

Why hidden fees?

(11 days ago)

too many hidden fees. no good!

  1/10

Please ignore this "special" offer

(19 days ago)

Do not get sucked in to the recent special offer of 78.96 for Bell's all inclusive package. I got into a hard sell sales pitch ending up with an "appointment" in spite of my wishing to think it over and a final price of $127.96 compared with 78.96. Cancelling the order was a nightmare. Automatic... More

  1/10

Embarrassing

(20 days ago)

Customer Service is fast to respond but don't take care of customers. They'd rather you pay 70 dollars for crappy service and data than actually give you a good deal. This is why they're losing customers. I'll NEVER go back to them. (keep an eye on hidden costs as well, they pop up every month and i... More

  1/10

Bell Mobility is over priced

(21 days ago)

My experience with 2 years of using Bell Mobility is that their plans are too inflexible and every month I get dinged for extras yet pay a base rate of around $100. They have no plan that includes roaming and voice in the US as part of the basic rate.

  2/10

Powerless except to rant!

(22 days ago)

Customer service is exceeding poor...company service is the mantra with this one of the 'big three'. Their OWN Representatives can't keep up with the deliberate complexity of the plans so have misrepresented them on 4 separate occasions in my 18 months of experience with this company. They must all... More

  2/10

Poor Service

(about 1 month ago)

I went to the US for 3 days and ended up paying over $200.00 for "roaming" when I paid a fee of $20.00 expecting it to cover that. They refused to refund me any portion of that. For that reason I am cancelling my bell service after 7 years.

  1/10

Feel betrayed and ripped off

(about 1 month ago)

I am so emotionally exhausted, every time I had a conversation with Bell in order to complain about an extra charge that seems to appear every once in a while in our bill. A couple months ago I had a "deal" offered by a "Loyalty Department" representative just as a response of my request to cancel... More

  2/10

The worst loyalty department ever !

(about 1 month ago)

if I can rate it -1000 I will The worst loyalty department you will ever deal with. I am not sure... do they know why the company created that role for them??? and what they are getting paid for?????? they are wayyyyy behind ABC customer service not even to the level of understanding what is meant... More

  1/10

Worst and abusive customer service in the industry

(about 1 month ago)

Your employees must be miserable to treat people the way they do

  1/10

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