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About Bell

Formerly known as BCE Mobile Communications, Bell Mobility is a subsidiary of Bell Canada Enterprises (BCE), which is no less than Canada's largest telecommunications company. Bell Mobility was actually the first in Canada to establish a cellular network, however they are currently considered to be in the number two spot having just a little under six million wireless customers. You can easily find their products just about anywhere as they market their products and services through a huge network of dealers and retail outlets, which includes their own TotalCom stores. The folks at Bell Mobility boast they have the fastest wireless data network available across Canada covering 68 % of the Canadian population, with further expansions and enhancements expected to come soon.

Voice network: UMTS, AMPS, CDMA 800 / 1900 MHz, PTT
Data network: 1xRTT, EVDO, HSPA+, LTE

Bell Customer Service

Mailing Address:
1000, de La Gauchetiere Ouest, Ste. 3700 Montreal, Quebec H3B 4Y7

Telephone:
800-667-0123 (or *611 from your cell)
Want to speak with a human?

Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account


Bell Question?

Visit the Bell Q&A Forum to get answers, ask a question or help others.

I rate Bell:

Help inform others by sharing your experience with Bell

Reviews (2.7/10 Avg. rating)


Darn, there are no reviews yet for this carrier.

Great Network

( )

I run a condo building and I travel a lot on my weekends off. I find that Bell has a reliable network. I know that where ever I got it will get service. LTE coverage is great and they never fall back on to a 2G network it's all ways 4G or faster. Means a lot easier when your sending emails with draw... More

I run a condo building and I travel a lot on my weekends off. I find that Bell has a reliable network. I know that where ever I got it will get service. LTE coverage is great and they never fall back on to a 2G network it's all ways 4G or faster. Means a lot easier when your sending emails with drawings a plans via the cell network. I just wish Bell had better signal in buildings and more affordable plans.

Less
8/10

Very disappointing charges

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Prepaid charges are rip off

Prepaid charges are rip off

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2/10

Understanding the cell industry

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Bell does have prices but guess what, so does every major cell company like Telus and Rogers. Won't even talk about Wind because their service is probably worth 10$ a month. The major issue is the Canadian cellphone industry- rules, regulations and the demand of a population which isn't even close t... More

Bell does have prices but guess what, so does every major cell company like Telus and Rogers. Won't even talk about Wind because their service is probably worth 10$ a month. The major issue is the Canadian cellphone industry- rules, regulations and the demand of a population which isn't even close to half of the population of the United States which has been known for their great prices and service (In Canada anyways). Bell has always been known for their great Canadian coverage of 99% and is the best quality reception for consumers, business customers, etc. You wouldn't complain about why a BMW and a Mercedes is so expensive because you can literally see it and enjoy it but it's crazy how something like cell service gets so taken for granted, especially if u talked to a Rogers customers. Moral of the story- good quality means more $$. However one thing I will agree with is the terrible customer service. I have had my own issues but I have seen it get a lot better over the years after numerous complaints. Bottom line- if you get promised something over the phone take down the reps name and employee number as a method of confirmation. Also, when having issues or troubles give them a solution rather than dump the problem on their hands, these people are just trying to do their jobs and deal with many difficult customers a day so help them help you. Hope this helps.

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8/10

I can't get signal at home

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I need a signal at home..the bell network and my samsung phone won't work where I live

I need a signal at home..the bell network and my samsung phone won't work where I live

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1/10

they did similar thing to me ... they gave me an offer with no email of proof and then they refuse to give it to me and when i cancelled they charge m

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they did similar thing to me ... they gave me an offer with no email of proof and then they refuse to give it to me and when i cancelled they charge me 150 dollars penalty and 15 dollars penalty for breaking the offer which i did not get ... never again with bell

they did similar thing to me ... they gave me an offer with no email of proof and then they refuse to give it to me and when i cancelled they charge me 150 dollars penalty and 15 dollars penalty for breaking the offer which i did not get ... never again with bell

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1/10

Bell doesn't need a loyalty department because they don't know what loyalty means!

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I have to agree with the majority of the reviews here. I have been a loyal Bell customer for about 17 years, but I have reached the end of my rope with them. I started out with my first cell plan of 6GB of data + unlimited talk/text for $70/mth, then I upgraded my phone, and of course you cannot kee... More

I have to agree with the majority of the reviews here. I have been a loyal Bell customer for about 17 years, but I have reached the end of my rope with them. I started out with my first cell plan of 6GB of data + unlimited talk/text for $70/mth, then I upgraded my phone, and of course you cannot keep your existing plan, so I was reduced to 3GB of data + unlimited talk/text for $80/mth. I have just found out that my next upgrade will reduce me to a measly 1GB of data, but my rate will go up once again... this time to $90/mth!! Paying my bill on time each and every month means nothing to Bell and my loyalty is rewarded with constant rate increases! The big 3 cell carriers need to be regulated by the CRTC! This is getting ridiculous!

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1/10

Higher prices less customer appreciation

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Have had Bell sevices for 30+ years..... internet and cell for maybe 20. We might as well be invisible. Rates go up and there is little to do. Good cell service, high rates and no customer appreciation.

Have had Bell sevices for 30+ years..... internet and cell for maybe 20. We might as well be invisible. Rates go up and there is little to do. Good cell service, high rates and no customer appreciation.

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6/10

Poor Service

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Representatives very rude prices too high, Been a loyal customer for over 15 years and they would not match other service providers price. They really don't care about their client base as long as they get money

Representatives very rude prices too high, Been a loyal customer for over 15 years and they would not match other service providers price. They really don't care about their client base as long as they get money

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4/10

Good

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Good coverage but pricey.

Good coverage but pricey.

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8/10

A little more than angry

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Dealing with bell has been the most frustrating and stressful I got I've done in a long time. They lie to customers about what they can do to "help". Within a 4 day period they cut off my phone 9 times for there own error. I made arraignments with them to fully connect both of my lines and they lied... More

Dealing with bell has been the most frustrating and stressful I got I've done in a long time. They lie to customers about what they can do to "help". Within a 4 day period they cut off my phone 9 times for there own error. I made arraignments with them to fully connect both of my lines and they lied to me about what I needed to do. So now I am more than upset because of there lies and them continually cutting off my phone and no retribution what so ever just more lies and rude supervisors. I will NEVER go with bell again. So very disheartening that a company can do what they do and hide behind there name.

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1/10