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$15.75 Prepaid

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HTC 10

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Info & Contact


About Bell

Formerly known as BCE Mobile Communications, Bell Mobility is a subsidiary of Bell Canada Enterprises (BCE), which is no less than Canada's largest telecommunications company. Bell Mobility was actually the first in Canada to establish a cellular network, however they are currently considered to be in the number two spot having just a little under six million wireless customers. You can easily find their products just about anywhere as they market their products and services through a huge network of dealers and retail outlets, which includes their own TotalCom stores. The folks at Bell Mobility boast they have the fastest wireless data network available across Canada covering 68 % of the Canadian population, with further expansions and enhancements expected to come soon.

Voice network: UMTS, AMPS, CDMA 800 / 1900 MHz, PTT
Data network: 1xRTT, EVDO, HSPA+, LTE

Bell Customer Service

Mailing Address:
1000, de La Gauchetiere Ouest, Ste. 3700 Montreal, Quebec H3B 4Y7

Telephone:
800-667-0123 (or *611 from your cell)
Want to speak with a human?

Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account


Bell Question?

Visit the Bell Q&A Forum to get answers, ask a question or help others.

I rate Bell:

Help inform others by sharing your experience with Bell

Reviews (2.7/10 Avg. rating)


Darn, there are no reviews yet for this carrier.

Run Away. Horrible Company

(7 days ago)

They don't respect their customers at all no matter how long you been with them. Bell is the worse company that only does take your money. Go for another company with same services and better prices. Don't waste your money on Bell.

They don't respect their customers at all no matter how long you been with them. Bell is the worse company that only does take your money. Go for another company with same services and better prices. Don't waste your money on Bell.

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1/10

Hands down the best tech support ever

(13 days ago)

I had a bit of trouble initially, after being told in a bell store that a plan I'd read about online wasn't available on the west coast (it is), and then while setting up that plan over online chat. But when I did call for technical support, I had several of the best support agents I have experie... More

I had a bit of trouble initially, after being told in a bell store that a plan I'd read about online wasn't available on the west coast (it is), and then while setting up that plan over online chat. But when I did call for technical support, I had several of the best support agents I have experienced in any industry, ever. They were friendly, patient, listened to what I had done, and knew what they were talking about rather than just following a mindless script. When I needed to be transferred to a different department they would tell the new person all the background rather than making me repeat myself. And when I got disconnected they called me back at my hotel! I don't usually leave reviews, but I really want more companies to act like this, so please make it worth their while and give Bell Mobility a go!

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9/10

customer service quick response,but they do not do what they promise,leaving the country and coming back means expect overcharges and many calls to ge

(about 1 month ago)

service response is good but they don't follow through because I ALWAYS get overcharged when I leave the country and make changes to my account.And then lots of time to ensure that I get the right changes and payback!!

service response is good but they don't follow through because I ALWAYS get overcharged when I leave the country and make changes to my account.And then lots of time to ensure that I get the right changes and payback!!

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2/10

Worst Service

(about 1 month ago)

Worst company, constant harassment and constant changes in charges without being notified. Never again.

Worst company, constant harassment and constant changes in charges without being notified. Never again.

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1/10

Bad customer service - making me pay for long distance when it was local and still having me pay for part of it (and not just once)

(2 months ago)
1/10

Bell Sucks

(2 months ago)

They're the best for reception and never having outages. But you pay out the wazoo for it. the cost of having a cell phone with bell is at least 1.5 times as much as the other guys and the customer service is terrible if you have an issue. Also store reps are notorious for misleading customers abo... More

They're the best for reception and never having outages. But you pay out the wazoo for it. the cost of having a cell phone with bell is at least 1.5 times as much as the other guys and the customer service is terrible if you have an issue. Also store reps are notorious for misleading customers about plan details.

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3/10

Customer Service sucks balls

(2 months ago)

Two years ago when I switched phones and dealt with bell, I had some issues, but their retention service helped me and gave me everything I wanted. Now Two years later, phones expiring in a few days, asked them for the same plan but a higher phone. They refused to do anything to help me. Just ke... More

Two years ago when I switched phones and dealt with bell, I had some issues, but their retention service helped me and gave me everything I wanted. Now Two years later, phones expiring in a few days, asked them for the same plan but a higher phone. They refused to do anything to help me. Just kept saying I have to get this plan and pay this much for the phone (the $0 promo ended the day before and they wouldn't cut me a deal). I even asked just to make an exception and give it to me for 70 not 80 considering how much my bill would be and how much its jumping up to. They refused. Spoke to 8 different people. 15 years with bell and they seemed not to want to do anything for the customer. I told them they will lose me they didn't care, told them they will lose my family members to, didn't care. Asked for a call for a manager, all she could say is I understand, hung up on her. Now I am taking my business somewhere else already have something lined up, just have to wait until my contracts officially expired. I will never go back with bell again. Even if I have to pay more at a different provider!

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1/10

Left Bell after 20 years because of $ 4 late fees.

(2 months ago)

Left Bell after 20 years and all in all it is because of $ 4 late fees. I had stopped my payments to get their attention and they even admitted that they made a mistake and still would not cancel the $ 4. Now with Rogers who is not much better

Left Bell after 20 years and all in all it is because of $ 4 late fees. I had stopped my payments to get their attention and they even admitted that they made a mistake and still would not cancel the $ 4. Now with Rogers who is not much better

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1/10

Helpful/ Reliable

(3 months ago)

Previously was with Telus. Had issues with them for 5 years. Currently switched over to bell, they gave me a free phone that Telus was offering for 200$ on a 2 yr plan. My plan is cheaper.

Previously was with Telus. Had issues with them for 5 years. Currently switched over to bell, they gave me a free phone that Telus was offering for 200$ on a 2 yr plan. My plan is cheaper.

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9/10

Cutting off services

(4 months ago)

It's 10 days before christmas. I made a $100 dollar payment two weeks ago, (I'm a single mom, work very hard, but still live cheque to cheque) and since that date, I have received 2-4 calls on my cell, and landline harrassing me to pay the extra $79 I am late on. 6-8 calls every day!! Since the last... More

It's 10 days before christmas. I made a $100 dollar payment two weeks ago, (I'm a single mom, work very hard, but still live cheque to cheque) and since that date, I have received 2-4 calls on my cell, and landline harrassing me to pay the extra $79 I am late on. 6-8 calls every day!! Since the last time I spoke to customer service, they had NO idea how to help me, or what indeed they were trying to accomplish from their end, I refuse to speak with them again. I was LIVID during that phone call, not going there again. So , here we are, Dec 15, and my services are being disconnected. Over a lousy $79 dollars. Either I can buy christmas dinner for my kids, or I can pay a phone bill, on a phone that I HATE, a plan that DOES NOT WORK for me. Harrassment, overcharging, the amount of stress this company has cost me is insane. The only solution they offer is to look at a new plan. Or berate you because you can't quite make ends meet. I will NEVER deal with Bell again.

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1/10