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About Bell

Formerly known as BCE Mobile Communications, Bell Mobility is a subsidiary of Bell Canada Enterprises (BCE), which is no less than Canada's largest telecommunications company. Bell Mobility was actually the first in Canada to establish a cellular network, however they are currently considered to be in the number two spot having just a little under six million wireless customers. You can easily find their products just about anywhere as they market their products and services through a huge network of dealers and retail outlets, which includes their own TotalCom stores. The folks at Bell Mobility boast they have the fastest wireless data network available across Canada covering 68 % of the Canadian population, with further expansions and enhancements expected to come soon.

Voice network: UMTS, AMPS, CDMA 800 / 1900 MHz, PTT
Data network: 1xRTT, EVDO, HSPA+, LTE

Bell Customer Service

Mailing Address:
1000, de La Gauchetiere Ouest, Ste. 3700 Montreal, Quebec H3B 4Y7

Telephone:
800-667-0123 (or *611 from your cell)
Want to speak with a human?

Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account

Bell Question?

Visit the Bell Q&A Forum to get answers, ask a question or help others.

Reviews (2.7/10 Avg. rating)

Darn, there are no reviews yet for this carrier.

Worst and abusive customer service in the industry

(3 days ago)

Your employees must be miserable to treat people the way they do

  1/10

Good coverage

(13 days ago)

  7/10

The worst phone carriers

(15 days ago)

bell is the worst phone carriers that one can ever be. first, their plans are horribly expensive. second, the signal is horrible. If you live in a basement, or going underground parking, there won't be any signal on your phone. If you study in sfu, you won't be able to contact anyone except by usi... More

  1/10

Worst company

(19 days ago)

Bell is the worst service provider i ever had. If you call customer care they take hours but won't resolve your issue. Instead they will keep repeating there words. Even after your repeated request they won't transfer your call to a supervisor.

  1/10

Great customer service. Never have been over billed. Service is relaible.

(25 days ago)

I have not been over billed once, service had been great over the phone or in the store. No complaints ( ported my number from Rogers 6 months ago).

  9/10

Bell is OK

(29 days ago)

I don't have a problem with call quality or dropped calls, I am a long time customer (over 10 yrs) so Customer Retention can usually find a deal that meets my needs.

  6/10

Great service/signal for what I need, however...

(29 days ago)

I cannot justify paying so much a month for my cell phone plan. When comparing to smaller alternatives (i.e. Wind), you really see how much Bell (and I am assuming Rogers and Telus as well) are screwing over their clients. I just wish there was more competition. Not just one more company on the mark... More

  5/10

Bell is from Hell

(about 1 month ago)

Worst customer service ever ! All customer service agents are in call centers over seas...(was yelled at and hung up on the other day for no reason i might add) most are rude and you get a different answer every time you call. They never stick to there word and can never explain there extra charges... More

  1/10

Awesome LTE coverage, everywhere 3g/HSPA+ coverage, fantastic tech support(online especially), intuitive web design.

(about 1 month ago)

I love the company but the plans SUCK. Absolutely no value. $80 a month for 1gb of data and unlimited calling and long distance etc. I can get those features and then some with Koodo for HALF that! My plan is $100 a month and that was before the absolute value scam. 4gb of data, unlimited everything... More

  5/10

Extra charges

(about 1 month ago)

checking voicemail counts as minutes called without answers counts as minutes no fair

  1/10

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