I have been trying to talk to someone as my pay as you go expires May 25. I have $7.90 left on the account. If I add $20.00 now how do I change the expiry date? I am on pension . There is no option when using 611 on cell to talk to a real person.
The unused credits will roll over and will have the same expiry date as your most recent one. In your case, since you topped up $20, all your credits will expire 30 days after your last top-up.