Here's how to activate voicemail on your phone:
1. Dial *98 from your home phone.
2. Enter your temporary password. Your temporary password is the last four digits of your telephone number.
- For example, if your phone number is 416-555-9876, then your temporary password is 9876.
3. Press the # button to begin setting up your mailbox.
4. Enter your new voicemail password (your new password must be 4-10 digits).
5. Press 1 to confirm your new password.
6. Record your first and last name after you hear the tone.
7. Press # after you’ve recorded your name, and press 1 to confirm.
8. Press 1 to record your own personal greeting (you can also press 2 to choose a standard greeting).
9. Record your personal greeting after you hear the tone.
10. Press # after you have recorded your personal greeting and listen to the playback.
11. If you’re satisfied with your recording, press 1 to complete your voicemail activation.
12. Continue to press * until you exit the voicemail box.

Source

Sorry. It's Rogers.

It's Public Mobile. Which may be part of the problem! /:

Which carrier are you with?