MY NAME IS HODGES , I AM WITH AT&T IN MONTGOMERY AL. 36111 U.S.A . I RECENTLY PURCHASED A SAMSUNG SGH I 927 R ROGERS FROM EBAY . ITEM # 161841564175 . I WENT BY LOCAL AT&T OFFICE TO GET IT ACTIVATED TO OUR ACCOUNT THEY TOLD ME I WOULD HAVE TO CALL YOU TO GET THE PHONE UN-LOCKED . WOULD YOU PLEASE UNLOCK THE PHONE . RESPECTFULLY, MILDRED & RAY HODGES