Official
5 publications · October 26, 2026
Apple acknowledges cracked inner screens on iPhone Duo, offers replacements
Key points
- Apple has acknowledged reports of the inner display cracking on the iPhone Duo, its first foldable iPhone.
- Apple says the problem affects a small number of devices.
- Owners with a cracked screen are being told to contact AppleCare for a replacement.
- Apple has not said what is causing the screens to fail.
- The complaints came within days of the phone's launch.
Summary
(AI)
Apple has confirmed the problem. Reports of cracked inner displays came first from early buyers, and Apple then responded publicly. It has not given a number, a cause or a timeline for a fix.
Apple did not announce a repair program, only a pointer to AppleCare. It is also unclear whether the failures come from a manufacturing flaw, the hinge design or how people use the phone.
Sources
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