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Popular Plans


Anytime 15/30

  • $15.00 per month

Anytime 60

  • $15.00 per month

Business 2 GB, 1000 Minute

  • $60.00 per month
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Popular Phones


Apple iPhone 7 Plus

  • 9 /10
  • $1049 - $2257
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Apple iPhone 7

  • 8 /10
  • $899 - $1853
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Popular Tablets


LG G Pad II 8.0

  • $149 - $399

Apple iPad Pro 9.7

  • 9 /10
  • $499 - $1110
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Apple iPad Air

  • 9 /10
  • $519 - $1269
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Info & Contact


Voice network: CDMA, UMTS
Data network: 1xRTT, EVDO, HSPA, HSPA+

MTS Customer Service

Mailing Address:
Rm. CC11B, P.O. Box 6666, Winnipeg, Manitoba, R3C 3V6

Telephone:
800-883-2054 (or 611 from your cell)

Helpful Links

Official Website, Coverage Maps, Manage Your Account


MTS Question?

Visit the MTS Q&A Forum to get answers, ask a question or help others.


I rate MTS:

Help inform others by sharing your experience with MTS

Reviews (3/10 Avg. rating)


Darn, there are no reviews yet for this carrier.

Bad

They double your first months service, their total Internet doesn't cover cell data, you get 15 gb a month of data for cell. Internet gets slower the more people that use the network

<p>They double your first months service, their total Internet doesn't cover cell data, you get 15 gb a month of data for cell. Internet gets slower the more people that use the network</p>

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Not impressed outside the city limits

no rural coverage, and it's starting to affect how we can manage our farming operations with the new technologies , never mind trying to get signal to make a phone call

<p>no rural coverage, and it's starting to affect how we can manage our farming operations with the new technologies , never mind trying to get signal to make a phone call <br><br></p>

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Very disappointed

Very disappointed, in fees and service ,been with mts over 20 yrs  and they refuse to work with me. Just now looked at reviews  majority are bad and makes wonder why should even bother to review they obviously dont care, i stayed with mts even though shaw cheaper ,im going to rethink that option.

Very disappointed, in fees and service ,been with mts over 20 yrs  and they refuse to work with me. Just now looked at reviews  majority are bad and makes wonder why should even bother to review they obviously dont care, i stayed with mts even though shaw cheaper ,im going to rethink that option.

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Business lines vs wildlife

This is the second time inside of a month that we have no incoming phone lines.  It would seem that here in MB rain is enough to interrupt our BUSINESS phones.  I was told when I called for a service ticket that it could be squirrels....they are innocent...blaming wildlife is something else, especia... More

This is the second time inside of a month that we have no incoming phone lines.  It would seem that here in MB rain is enough to interrupt our BUSINESS phones.  I was told when I called for a service ticket that it could be squirrels....they are innocent...blaming wildlife is something else, especially considering that there are other lines running into our building that are uninterrupted.  Interesting situation, customer service with attitude and the squirrels become the scapegoats!  Just....something else here...thanks - no thanks!

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Worst ISP in Canada

I have lived in most provinces in Canada and had dozens of ISPs. However, I have never encountered a company worse than MTS. A) My cell phone does not even work properly when I used it at home. People complain the can't hear me. MTS's response was that is my problem, they don't gurantee service b... More

<p>I have lived in most provinces in Canada and had dozens of ISPs. However, I have never encountered a company worse than MTS. A) My cell phone does not even work properly when I used it at home. People complain the can't hear me. MTS's response was that is my problem, they don't gurantee service but tey guarntee that you will be billed. Next the internet. Advertising unlimited internet is farce, marketing gimmic, deceptive, and the do not deliver on that promise. Oh sure you can get 128kb/s download speed but don't ever plan on buying a movie online and watching it. Most of the time I have to use my Cell phone data plan to get any kind a service or be able to watch a movie without constant buffering. Again, MTS customer service representative just praise their unlimited data plan you just can't download much more than your emails. WIth today's computers and constant updates being downloaded you are constantly bogged down. In addition, I have yet to speak to ONE friendly MTS customer service representative when I call them. I am just dying for another company to offer internet service and I will be gone from MTS immediately. I have NOTHING good to say about them, their customer service, or the quality of their products.</p>

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Bs company

Garbage lg g4 no service IN CITY STRAIGHT SHIT CUSTOMER SERVICE AND NOT 24 HRS

Garbage lg g4 no service IN CITY STRAIGHT SHIT CUSTOMER SERVICE AND NOT 24 HRS

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In my opinion, Very good company

We have been with MTS for the past 50 years and I can not to say that only one time did something happen that I was not happy about, that was a long time ago and they did everytthing they could to correct it and even this morning, I know it isn't the telephone thing but the internet, I called in and... More

We have been with MTS for the past 50 years and I can not to say that only one time did something happen that I was not happy about, that was a long time ago and they did everytthing they could to correct it and even this morning, I know it isn't the telephone thing but the internet, I called in and the young lady that looked after me did something I couldn't be more grateful for. Sometimes we called in and shout and scream and are upset and sometimes that doesn't help anyone and nothing is gained, for me MTS is a great company, so please do not not not sell it out to anyone other then us MAnitoba people, u are doing well, I am happy with u, and I think sometimes I too am hard to pleased and u have done well by us. Thank you. Virginia K

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Wish I never signed with them..

Good luck cancelling your account with MTS because even though you called them to cancel your contract and receiving a reference number upon termination, we are still receiving invoices every month going on now 3 months later. Also, as part of our contract regarding wireless Internet it's stated th... More

Good luck cancelling your account with MTS because even though you called them to cancel your contract and receiving a reference number upon termination, we are still receiving invoices every month going on now 3 months later. Also, as part of our contract regarding wireless Internet it's stated that if we should cancel our services with MTS we were to return the modem back to a MTS dealer. First month invoice they charged us for the modem plus our services. Are you kidding me?! Customer care dept was horrible to deal with and trying to having them answer our simple questions was extremely frustrating.

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Hate

Horrible service right in my house, service interruptions like crazy, and it's the only carrier available here. HORRIBLE FOR over $100 a month.

Horrible service right in my house, service interruptions like crazy, and it's the only carrier available here. HORRIBLE FOR over $100 a month.

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They don't care about old customers

My mother was on hold for nearly an hour by using the extension for returning customers. When she didn't and acted as a new customer she got service within minutes.

My mother was on hold for nearly an hour by using the extension for returning customers. When she didn't and acted as a new customer she got service within minutes.

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