HTC Droid DNA User Manual

More information on the camera dysfunction of my HTC phone. When I open the Camera is see a dark, black screen and on the bottom I see a warning: Auto Focus/Auto Exposure locked. This indeed seems what is happening: the camera takes a picture of what it can see at the moment of its opening, but cannot follow the changing position of the phone: something is locked. The only problem that no matter what I cannot find a relating information in the Setting though it seems that the problem is a setting.

Thank you Carl Perlas. I installed Google Camera, opened it in my HTC Droid DNA and, unfortunately, the result was the same phenomenon that I observed before. The new app opened the Camera but the camera was not able to keep a live scenery, did not follow my movements with the camera and eventually took the picture that appeared when I opened the application. Would you think that if I would take back the phone to a Verizon store their personal could help?

I think this is a software glitch. Open Settings > Apps > look for your camera then tap Clear data. Restart your phone and see if it works this time. If still that doesn't work, use a 3rd party camera app from Google Play store. I would also like to remind you to check updates on your phone as it improves your phones performance.

I'm sorry but I think your last resort will be restoring the phone to factory settings. But I suggest to go to a nearby Verizon store first. I'm pretty sure they will be happy to assist you. Good luck!

Carl Perlas: Thanks. It seems going to a Verizon store will be the first step. If they cannot help restoring the phone to factory settings is indeed the only, last resort. Appreciate your involvement and answers.

Hmm.. How about you install a 3rd party camera app from Google Play store like I said before. I'm pretty confident you'll get your camera working properly using a 3rd party camera app.

You're welcome. Always happy to help. By the way, if you're going to restore to factory settings, please don't forget to backup your files(photos, videos, messages, contacts, etc.).

Thanks. I opened Settings > App manager, but found no reference, information about camera. I also tried Display & Gestures but again found no reference to camera. Any suggestions?

Hey Gary. Have you tried using a different headphone? Use another and see if it really doesn't work. If your sure that it's really an issue with the headphone jack, you can get your phone repaired for free since it's still under warranty. Contact HTC to find out where you can send your phone to get it fixed.

Yea, I've tried 3 different ones. It just went from great to not working, no static or other issues. Just seemed strange for it to quit without it going in & out. Thanks for the reply!

Mine also is not working. I tried to clean the litter out of it. But no results. The phone does not detects any headphone.

mine is doing the same thing. it pauses as if the headphones were unplugged

My phone is doing the same thing and I just got it

That makes three of us. Mine stopped working also.

Which OS do you prefer, is it Android or iOS? Do you like a big phone or a slim one? Do you like more customization on your phone? These are some aspects you should consider. Both the Droid DNA and iPhone 5 are great phones. It all depends on your personal preference. I suggest you go to Verizon and try both phones. You will get a better idea which of the two you really prefer.