Skip to content
Home›Carriers›Solo Mobile

Solo Mobile

Solo Mobile is a Bell brand that no longer takes new customers but still serves existing ones, and Bell offers Solo customers a move to a Bell plan.

Independent Β· no pay-for-placement Β· Last reviewed November 1, 2026
Solo Mobile is no longer available

This carrier has been discontinued and is no longer accepting new customers. The details below are kept for reference. Browse active carriers →

The rundown

About Solo Mobile

Who Solo Mobile is

Solo Mobile is a lower-cost brand owned by Bell Mobility and run on Bell’s network. It once sold prepaid and monthly plans across Canada. Its prepaid accounts were moved to Bell Mobility years ago, and Solo stopped signing up new customers long before that. Its website and account login are still live for the customers who remain.

What changed

Solo isn’t accepting new customers, and Bell is offering existing Solo customers a move to a Bell plan. Roaming outside Canada has ended on Solo accounts, so a Solo phone no longer works abroad. Solo has also told customers on its older 3G network about a legacy network fee and the network’s shutdown, so older phones may need replacing.

If you’re a customer

You can keep using your Solo account and sign in to manage it on solomobile.ca. If you travel, you’ll need another carrier or a different plan, since Solo roaming has ended. If you take Bell’s offer to move, ask what happens to any phone balance, since a device balance may become due. For devices and help, Solo sends customers to Bell stores and dealers.

Where to look instead

If you’re leaving Solo, Bell’s own plans run on the same network, and so do its lower-cost brands Virgin Plus, Lucky Mobile and PC Mobile. Other national carriers and their brands are worth a look too. You can move your Solo number to any carrier you choose. Compare current plans below to find one that fits how you use your phone.

Common questions
Is Solo Mobile still in business?
Can I use my Solo Mobile phone outside Canada?
Can I keep my number if I leave Solo Mobile?
Who owns Solo Mobile?
What reviewers say

Independent reviews

Assessments from professional and specialist reviewers, shown separately from our Value Score. That score rates verifiable cost and terms, not review sentiment.

Independent coverage
1 source
Reviewed across professional and specialist publications.
How this fits our Value Score →
Points with a Crew
Points with a Crew

“The largest reason my wife and I made the switch is the lack of flexibility with overseas usage with Verizon. And I’ve heard the same thing with T-Mobile. With Google Fi, they use a variety of towers from other large carriers including Sprint, T-Mobile, U.S. Cellular, and Three. Their website says it is usable in 170 countries, and the price basically stays the same!”

Community opinion

What owners say

12%
would recommend
417 ratings
Recent voices
A
Anonymous · 5 years ago
Recommends

I have usually had good customer service, and overall I am very happy with Solo. I was disappointed when they no longer took on new customers. I have friends who would love the affordability of Solo.I especially like the fact that I can now bring my own unlocked phone. So glad when that was broug...

A
Anonymous · 7 years ago
Avoid

Cancelled my step-fathers account because he was very ill. The next month after he passed, he received a bill from Solo mobile. Called them, they want me to send a death certificate to cancel the account. Just an FYI.

A
Anonymous · 7 years ago
Avoid

Cancelled my step-fathers account because he was very ill. The next month after he passed, he received a bill from Solo mobile. Called them, they want me to send a death certificate to cancel the account. Just an FYI.

Community

Questions about Solo Mobile

AR
art_91890 · Answered

my phone a samsung 8 plus ke eps hanging up on me in my santa fe xl

AM
Amanda · Answered

My Samsung S7 won't connect with the Bluetooth on my 2013 Hyundai Sonata. The car will go through all the correct steps to pair the phone but when I try to pair it with my Samsung S7, my phone just says Not able to pair . Make sure Sonata is ready for pairing Does anyone know a way to fix this?

You
GR
Grindale · Answered

Go to the Solo Mobile page and click on the Manage Your Account link. Log-in to your account to view your ebill.

You
GR
Grindale · Answered

Creating and Sending Messages 1. From the Idle screen, press Ok > Messaging > Create Message. 2. Use the keypad to enter a message. 3. Review your message and press Send to. 4. Enter a phone number or email address in the Recipients field. – or – Press Options > Add Recipients and select one of the following: β€’ Recent recipients: to select a recipient from your Recent recipients list. β€’ Contacts: to select a recipient from your Contacts list (valid entries must have a wireless phone number or email address). β€’ Groups: to select a recipient from the Group list. 5. Press Send to send the message.

You
GR
Grindale · Answered

Go to the Solo Mobile page and click on Manage Your Account. After you have logged-in to your self serve account, you should see an option where you can update your account information. Another option is to call Solo Mobile and their reps can help you update your account.

You
GR
Grindale · Answered

Carol, Cell Phones Etc. is in no way connected with Solo Mobile or any other wireless service providers. If you want an immediate response to your inquiry please contact Solo Mobile directly. Thank you.

GR
Grindale · Answered

Contact Solo Mobile so their customer reps can check your account and see how long you have left before your contract with them expires.

You
GR
Grindale · Answered

You can get a Travel Europe Bundle (add-on). Here are the prices and rates: $20 $1.33/minute (15 included minutes) $60 $1.20/minute (50 included minutes) $100 $1.00/minute (100 included minutes) $275 92Β’/minute (300 included minutes) Get more information on Solo Mobile Support here

You
AI
aileen Somerville · Answered

I wont need my phone any longer as I`m not driving so I want to stop the payments being taken from my bank acct in Fergus. Thank you. Aileen somerville

CA
Carl · Answered

Hi there guys. Please directly contact Solo Mobile to make changes in your account.

You
OL
olalekan · Answered

pls,I purchased a solo phone and I discover that d calibration of the phone isn't working again and I have dropped the phone to.the customer care at lagos....they called me that they have gotten d calibration of the phone and they said I will pay a sum of 2000 naira of which it was stated when I purchased the phone that d phone has a waranty of 1(one) year which means I don't have to.pay any money. but they keep asking me for.money....pls help...

You
R
R W Boulding · Answered

I need my account no. to log on to details of my bill, it does not appear on my e-bill.

You
GR
Grindale · Answered

But if update, you mean get a new phone, Solo Mobile does not have new phones. They had the Sony Xperia E1 and LG F4n for some time now and I don't think they'll have new ones. If you're eligible for an upgrade and do not want any of the two phones they have, you can switch to Bell and choose from their phone line-up.

You
Have a question?
Support

Contact & support

200 Boul. Bouchard Dorval, Quebec H9S 5X5

Accuracy notice: Solo Mobile details are sourced from Solo Mobile’s website and updated periodically. Pricing, features, and availability can change without notice. View our full disclaimer →

CP
JS
BS

To ensure accuracy, this page has been reviewed and fact-checked by Carl Perlas, Jon Stone and Branden S. as part of our editorial review process. Learn how we score.

Last updated: November 1, 2026 · See an error? Report it