Why can't I call any number in Panasonic Eluga Ray Max?

I brought Panasonic Eluga Ray Max 64 GB new phone and inserted the already activated sim.  But I cannot make calls to any numbers from this phone. The same Sim if I insert in another phone, it works properly. It seems some problem with the Phone itself. 

Does anybody faced similar issue and have any solution over my Problem? FYI... I am using 128bit Idea Sim. 

When you try to make a call, is there any error message popping out on the screen? Also, check the network signal, make sure you're getting good network signal.

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