Virgin Mobile Canada

See All

Popular Plans

Virgin Mobile Canada plan

$10 Commitment-Free Data

  • $10.00 per month
Virgin Mobile Canada plan

$10 Monthly Prepaid

  • $10.00 per month
Virgin Mobile Canada plan

$100 BlackBerry

  • $100.00 per month
See All

Popular Phones

Samsung Galaxy S5

Samsung Galaxy S5

Motorola Moto G

Motorola Moto G

Info & Contact

About Virgin Mobile Canada

Virgin Mobile Canada provides cell phone service to a customer base of a few hundred thousand Canadians by offering prepaid mobile service that operates on the Bell Mobility network. They are a part of the Virgin Group, which is a larger collection of companies operating around the world involved in everything from airplanes to soft drinks and music. Virgin Mobile Canada proudly boasts that they have won the J. D. Powers & Associates "Highest in Customer Satisfaction with Prepaid Wireless Service" for two years in a row. They claim to be a mobile phone company with a fresh new take and they plan to shake things up giving Canadian consumers a better and simpler mobile service.

Voice network: CDMA 800/1900 MHz, UMTS
Data network: 1xRTT, EVDO Rev. A, HSPA+, LTE

Contact Information

Mailing Address:
720 King Street West, Suite 905, Toronto, Ontario M5V 2T3

Telephone:
888-999-2321 (or 611 from your cell)
Want to speak with a human?

Helpful Links

Official Website, Facebook, Twitter, Coverage Maps, Manage Your Account

Virgin Mobile Canada Question?

Visit the Virgin Mobile Canada Q&A Forum to get answers, ask a question or help others.

Help inform others by sharing your experience with Virgin Mobile Canada

Reviews (3/10 Avg. rating)

Darn, there are no reviews yet for this carrier.

A good choice

(1 day ago)

Virgin is a good choice because they have screwed up few times. The first time they messed up was when they charged me 2x my bill and without needing to call they charged me nothing next month. Plus they offer member benefits such as 2 for 1 movie tixs. Coverage is decent but I have lost connection in... More

  6/10

Beyond Stupid

(5 days ago)

Until two weeks ago I considered myself a good Virgin customer.... Then I added a new phone to my contract. Virgin changed my billing date then started to send me two notices a month. With no paper copy of the contract, there was not way to figure out what was what and I start hearing from accounts... More

  1/10

RUTHLESS SCAMMERS

(5 days ago)

I decided to try a phone plan with them, however 2 days later I decided I found a better deal at another provider. I go back to virgin, return their phone, and inform them I didn't want to take their plan. After the formalities, I was on my way. Months later I get a call saying I owe over a $100... More

  1/10

Mr. Branson, I now know why you are a billionaire...

(17 days ago)

Just found out when I forward my phone to my office, or my home phone, I am charged "roaming" charges. Seriously??? Went on their "chat" and was told by the rep that they weren't roaming charges, just forwarding charges. Yikes...have been with them for years, and noticed my bill... More

  2/10

I have love-hate relationship with this company

(17 days ago)

I have been with Virgin for many years as prepaid customer-somewhat satisfied as customer as pay-as-you-go and recently switched over to 2 yr plan when I bought a Samsung Galaxy 3 on 2 yr term plan. I bought phone at Mobile Shop after researching many stores to buy from Xmas on I was very misinformed... More

  2/10

Reliable coverage.

(20 days ago)

  7/10

Joke

(25 days ago)

left bell because of the service only to find out after virgin is just ma bell in cleaner panties. getting charged for ALL calls any number i.e. 866 800 sad typical Canadian consumer joke best of luck with any of them, tried to set up TELUS only to be shuffled around and told to, (quote)- not to let... More

  1/10

Brutal company

(26 days ago)

moved from my area to a more remote area. they said my smartphone would work. It didnt I had to pay to have it for two months bot working and pay out my contract. Worst customer service I have ever experienced.

  1/10

-10 Rating!

(about 1 month ago)

I had to choose 1 rating because there are no minuses obviously. If I had a choice I would have chose -10 rating. Virgin Mobile review in 1 word = CRAP!

  1/10

Virgin is a Vampire - It Sucks (our money as blood)

(about 1 month ago)

  1/10

Find the best: