Fido ends $5 Autopay discount for regular credit cards after November 20
Key points
- After November 20, 2026, Fido's $5 monthly Automatic Payments discount only applies to bills paid by pre-authorized debit from a bank account or with a Rogers Bank credit card.
- Customers can keep using other credit cards on auto-pay, but they lose the $5 discount, which adds up to $60 a year per line.
- Fido's notice says it added a one-month $5 Automatic Payments discount on lines where a recent transaction was completed.
- From January 17, 2027, Rogers and Fido will add a 1.6 per cent processing charge on credit card payments, including auto-pay. Debit card and bank withdrawals avoid it, and Quebec customers are excluded.
- Customers can change their payment method in Fido My Account, and should do it well before the next scheduled withdrawal.
The change was first spotted in emails Fido sent to customers, one of which was shared on Reddit. It follows a rule that took effect September 15, 2026, when the discount was limited to pre-authorized debit or a Rogers Bank card for people changing plans or payment details. The November 20 date gives accounts that already have the discount time to switch. Rogers home services made the same move earlier, on July 23, 2026.
Fido is owned by Rogers, and the two are tightening payment rules together. A household paying by a non-Rogers credit card would face both the lost $5 and the coming 1.6 per cent fee. Rogers Bank cardholders keep the discount but, based on how Rogers has described the fee so far, do not get an exemption from the 1.6 per cent charge. Telus has also pushed customers toward bank withdrawals for its own savings, and Fido once offered a larger auto-pay discount of $10 on some plans in 2024. Reddit commenters called the change anti-consumer, while others noted a bank account still qualifies for the discount.
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