Roam Mobility is different from other Canadian carriers. It isn't meant for use in Canada, but to help travelers visiting the US manage mobile costs.
Their prepaid SIM-only plans use the T-Mobile network, providing coast-to-coast coverage and fast 4G speeds. Plans range from $2.95 to $49.95 depending on the data, text and voice service you need and how long you plan to travel.
Roam Mobility doesn't sell phones. To use their service, you'll need an unlocked 4G GSM phone compatible with T-Mobile's US network.
Snowbird Plans: Planning a longer trip to the US? Their snowbird plans offer great rates for visits of 90 days or more.
Daily Plans: Avoid costly roaming with your existing carrier on shorter trips south of the border.
Unlimited Texting and Calling: All plans include unlimited talk and text so you don't have to worry about how you're using your phone while you travel.
How's the Network Coverage and Speed?
Roam Mobility uses the T-Mobile network. They claim their 4G LTE network covers 98% of the American population.
You can check coverage and network types in your area using their Coverage Map.
According to OpenSignal’s crowdsourced data, 4G download speeds on the T-Mobile network average 11.2Mbits per second. Uploads come in at 7.3Mbits per second. On the older 3G network, downloads clocked in at 2.4Mbits per second on average with uploads reaching only 0.7Mbits per second.
Additional data from PC Magazine’s 2016 US study, “Fastest Mobile Networks,” rated 4G download speeds at 19.88Mbits per second and uploads at 18.02Mbits per second--the fastest upload average in the nation.
Ookla’s “US SpeedTest Market Report” showed similar findings with T-Mobile tying Verizon for first place in download speeds (21.02Mbits per second) and leading upload speeds (11.59Mbits per second) by a healthy margin.
Do They Charge Roaming Fees?
No. Roam Mobility is designed to work within the US. Outside of the US or in non-coverage areas, you will not have service.
For more information, consult their Common Pre-Purchase Questions page.
What About Long Distance Fees?
All plans include calls to numbers in the US and Canada at no additional charge.
You cannot place outbound calls to numbers in other international destinations. However, you can receive calls on your Roam Mobility number from international callers.
You can find more about specific calling rates and options on their Plans FAQ page.
Does Roam Mobility Offer Wi-Fi Calling?
No. They do not support the native Wi-Fi calling feature on smartphones or offer an app for unsupported devices.
How About Voice over LTE (VoLTE)?
Can I Tether My Phone?
Yes. Tethering is allowed with any plan that includes data. All tethered usage counts against your existing allotment of data.
For most plans, this means 15GB of 4G data is allowed per month. After you reach this limit, you'll find speeds much slower. Tethering with 2G data may not work well with many common features and applications.
For more information, consult their Plans FAQ page.
Can I Rollover Unused Data?
What Add-ons or Bundles are Available?
Roam Mobility does not offer bundles or add-ons at this time.
Can I Bring My Own Device?
Yes. In fact, as a SIM-only provider, you'll need to have a compatible, unlocked phone to use the Roam Mobility service. Phones must support LTE bands 2, 4 and 12 for optimal service.
To check your phone's compatibility, enter the brand and model into the Will My Phone Work tool.
Do They Require a Credit Check?
There are no credit checks for prepaid service.
What About Activation and SIM Fees?
Roam Mobility doesn't charge activation fees.
Since they do not sell phones, you'll need a Roam Mobility SIM to use their service.
SIM kits are available for $9.95 through their online store. You can also save by buying a two pack of cards for $14.95.
Do They Charge an Early Termination Fee?
Can I Port My Number To or From Roam Mobility?
No. Roam Mobility assigns your SIM card a US number for use while traveling.
You cannot transfer your existing number to your Roam Mobility SIM. However, you can suspend your SIM when you're finished traveling and then reactivate it when you need it again. This keeps your number consistent and avoids the hassles of notifying contacts every time you travel.
Will They Unlock My Phone?
No. As they do not sell phones, they cannot unlock them. If your phone is locked to your existing Canadian service provider, check our carrier summaries for specific unlocking terms and instructions.
For additional questions about pricing, features, and coverage, be sure to check our Roam Mobility Q&A Forum. It’s filled with questions and answers from people like you looking to get the most out of their mobile service!
If you spot any errors or missing information, please let us know! It's appreciated and will help make this page better for everyone.