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Voice network: iDEN 800 MHz
Reviews (4/10 Avg. rating)
Darn, there are no reviews yet for this carrier.
Worst mobile provider ever. Period.
New phone does not work properly and Telus refuses to replace it. Too many times in for repair and never fixed. Three new phones within 4 years and non working properly from day one. Unprofessional customer service. People answering phone at Telus more interested in selling experience, do not need experience need phone that works. Future with Telus is not friendly.Less
I really dislike telus due to there arrogance in dealing with customers.
Every time something comes up. Telus does nothing to fix it. Even when it was their mistake in the first place. They're irritating and overpriced with lax customer service.Less
The worst cellphone company in all areas
Telus has given me nothing but grief with their billing (horrible plans), bad customer service (huffy teenagers), and their inability to do what is right for long term high paying customers. I don't even know where to begin except go somewhere else. I am dumping Telus mobility, Telus Home , and Telus Optik TV because they simply can't deliver.Less
Not bad but pricy
I've never had issues with their coverage-just their costs.Less
Telus has changed for the worse
Telus's new plans are absolutely terrible. Min. $70 plan required for almost all smartphonesLess
Poorly built phones, way too expensive for old models .Less
mike plans and service is really bad i been with them for yrs but coustomer serivce is really bad and they are rude pplLess
telus is just stupid
i can't even get the phone unless i go to the telus store! it's 2010, i can buy anything from the comfort of my own home. houses, cars,planes,helicopters,boats,computers, mail order brides,even drugs, but not a mike phone. fu telus, i'll get my phone somewhere else.Less
We've been loyal customers of telus mike b4 it was even telus. Three company phones on the mike service since about 1997 or 98. we've always paid more since 02 or 03 than almost anyone else i've known. Held on to the contracts cause it was by the second billing, then once i changed it got completely ripped off by telus. We never missed a payment in the past 12 or so years. Now we've been double billed insulted hung up on and called liars when we prove to them that very unpleased with service. 3 comp. phones for 12 yrs. with mike. Always paying more monthly than anyone i know. Now missed a payment and service was cut off. Customer service was unreliable in giving a proper rate plan, lying about charges, rude, impatient and when they were caught making a mistake told me to check my resourses. BTW never got offered a phone or discount for n e of the contracts for 12 yrs. avrg. bill 4 3 phones 4 12 yrs approx. 380 dollars /month. THANX TELUSLess