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Nokia Lumia 1020 review

8.2/10 AVG.

  • Nokia Lumia 1020
  • Nokia Lumia 1020
  • Nokia Lumia 1020
  • Nokia Lumia 1020
  • Nokia Lumia 1020
  • Nokia Lumia 1020

Informr score
The Nokia Lumia 1020 currently has an Informr score of 8.2 out of 10. This score is based on our evaluation of 41 sources including reviews from users and the web's most trusted critics.

The Nokia Lumia 1020 wowed audiences during its unveiling touting a Windows 8 OS and a 41MP camera. While the camera is the main focus of the phone, the Nokia Lumia 1020 boasts a 1.5GB dual-core processor, HD screen, 2GB of memory and 32GB of internal storage.

Most reviewers do find the Lumia 1020 to be a bit on the bulkier side thanks to the 41MP camera. The phone itself weighs around 158 grams (5.57 ounces), which is slightly lighter than its predecessor the 920 but over 56 grams (2 ounces) heavier than the iPhone 5 and is 10.4mm thick, which is far thicker than many other smartphones.

As Brad Molen of Engadget points out, the thickness of the phone and bulk of the camera “make for a rather awkward hand-held experience” though most reviewers agree that eventually users will get used to handling the device. Molen goes on to mention that the 1020 is extremely well-built with a sturdy polycarbonate body that is both fingerprint and dirt resistant, though these features also lead to the phone being more slippery.

All reviewers agree that the best feature of this phone is its high quality camera as well as the numerous related apps. The camera comes with a Xenon Flash, which boasts a white balance closer to daylight. Marc Flores of TechRadar mentions that the flash is far more powerful than the standard LED flashes on most smartphones and offers excellent coverage noting that the flash photography is, “not bad on the Lumia 1020.” The related camera apps allow users to adjust color balance, shutter speed and more before taking the picture and then offers a slew of apps to adjust the image after it has been taken. Consumers can also take relatively high-quality video with the phone and edit before posting to sites like YouTube.

Despite the power of the camera, there are a couple drawbacks. According to Flores, the camera itself is slow to start up, taking a second longer than the iPhone 5. Flores goes on to mention that it takes longer to process and save images due to its large size, which prevents consumers from firing off pictures in rapid succession.

Overall, most reviewers agree that the 1020 offers a solid performing phone for basic use and a stellar camera. Matthew Miller of ZDNet notes that this is the “best Windows Phone device I have used over the last three years.” Others are more reserved with their consensus. Engadget notes that while the phone generally performs well, there were issues with the speakerphone and problems with frozen buttons. TechRadar mentions the lack of apps for Windows 8 and states that the phone is better for consumers “who don't spend too much time in apps, and find themselves messaging and emailing and browsing the web more…”

The Good: 41 megapixel rear-facing camera, sturdy dirt and fingerprint resistant body, only Windows 8 phone with 2 gigabytes of memory.

The Bad: Lack of apps for Windows 8 phones, slow camera start up, cannot take pictures in rapid succession.

Operating system
Windows Phone
1.5 GHz
Screen Size
41+ MP

What the Critics Are Saying...

GSM Dome

We give the Lumia 1020 a 9.3 out of 10 for design, a 9 for hardware and an 8 for OS and UI. The final grade is 8.76 out of 10, but we’ll round it up to 9 because of the excellent camera on board. You won’t find a better cameraphone on the market right now… trust me!

- James A., GSM Dome
Fone Arena

Let’s put it straight. The Lumia 1020 is the best camera phone you can buy right now. There’s absolutely no doubt about that. Its everything that the Nokia 808 aspired to be and then more. Compelling hardware with a camera that blows away point and shoots alongside a modern operating sys...

- Dhruv Bhutani, Fone Arena
Know Your Mobile

The Lumia 1020 is an interesting device. It has a market-leading camera, a unique overall design, plus excellent battery life and performance. However it is difficult to recommend the device with a new Nokia flagship –– the Lumia 1520 –– just around the corner.The 1520 has a...

- Richard Goodwin, Know Your Mobile
Mobile Syrup

The Lumia 1020 is simultaneously projected forward by Nokia and held back by Microsoft. The former is at the peak of its design game, but as it moves into Microsoft’s headquarters it needs to do for Microsoft’s software what it has managed to do for its hardware. I just can’t rely...

- Daniel Bader, Mobile Syrup
Know Your Mobile

The Nokia Lumia 1020 is a great handset with lots to offer but there are several things that’d make us think twice about recommending it: size, app selection, Windows Phone 8's foibles, the price and the fact that it is about to be usurped by the upcoming Lumia 1520

- Richard Goodwin, Know Your Mobile

Prices (Where to Buy)

Common Questions

We've got you covered! Download a free PDF copy of the Nokia Lumia 1020 user manual here.

Nokia backs up the Lumia 1020 with a 1 Year parts & labour warranty.

If your Lumia 1020 has problems and is still within its warranty period, you could contact Nokia support or the retailer you purchased the phone from. You'll find Nokia's contact information here. If your phone is off warranty and needs repair for a physical problem such as a broken screen or bad battery, you should visit an authorized service centre or a local phone repair shop. You can also connect with others in The Informr Community Forum to find and share answers to questions.


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Quick view

Screen Size

The %phone_name%'s screen size is 4.5 inches with 768 x 1280 pixels resolution.

1.5 GHz

There is a Qualcomm Snapdragon S4 Dual core 1.5 GHz processor (CPU).


The phone runs on the Windows Phone 8 (Update Available: 8.1) operating system (OS).

41+ MP

You can take photos with the phone's onboard 41+ megapixel camera.

There is also a secondary front facing camera with 1+ megapixels resolution.

32 GB

Internal memory is 32 GB. No external card slot is available for expansion.


The phone is powered by a Lithium-Ion (Li-Ion), 2000 mAh battery. Nokia's performance ratings are 1146 minutes, 330 minutes Wi-Fi surfing.

Lumia 1020 Specs

Release date July 26, 2013
Regions available USA, Canada, United Kingdom
Mobile / Cellular Data
850/900/1800/1900 MHz
850/900/1900/2100 MHz
1700/1900/800/850 /2600 MHz
SIM card size
Dual SIM No
Operating System Windows Phone 8 (Update Available: 8.1)

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Processor Qualcomm Snapdragon S4 Dual core 1.5 GHz
Internal Storage 32 GB
Hearing Aid Compatible No
Noise Cancellation No
SAR Head: 1.47 W/kg
Body: 1.15 W/kg
Languages English
Manufacturer Warranty 1 Year
Accessories Included AC Charger, Manual, Standard Battery, Headset, Data Cable
Power & battery
Battery Type Lithium-Ion (Li-Ion)
Battery Capacity 2000 mAh
Removable Battery No
Wireless Charging Yes
Fast Charging No
Video Playback Time Up to: 408 minutes
Internet Use (Wi-Fi) Up to: 330 minutes
Internet Use (Celluar) Unknown
Talk Time Up to: 1146 minutes
Standby Time Up to: 16 days
Physical Characteristics
Design type Bar
Multi-Use Smart Phone / PDA Yes
Material Plastic
Colors Black, Yellow, White, Red
Dimensions [H x W x D] 13 x 7.1 x 1 cm (5.1 x 2.8 x 0.4 in)
Weight 158 grams
Water Resistant / Waterproof Unknown
Rugged design No
IP Rating No
Display / Screen
Type Color
Technology AMOLED
Colors 16.7 million
Resolution 768 x 1280 pixels
Pixel density 334 pixels
Size 4.5 inches
Secondary Display No
Sensors Ambient Light, Proximity, Motion / Accelerometer, Gyroscope, Digital Compass
Graphics Yes
Themes Yes
Backlit Illumination Yes
Zoom / Magnification Yes
Screen Orientation Lock Yes
Multi-Touch Yes
Fingerprint-Resistant Coating No
Additional Display Features Capacitive touch screen, ClearBlack, Super sensitive touch for nail and glove usage
Input / Navigation
Sleep / Wake Key No
Home Key No
Mute Key No
Input Type Touchscreen
Navigation Type Touchscreen
Predictive Text Entry Yes
Physical keyboard No
Voicemail Key No
Any Key Answer No
Voice Commands Yes
Keypad/Screen Lock Yes
External Volume Control Yes
External Media Playback Controls No
Fingerprint Sensor No
Call Management
Wi-Fi Calling Unknown
Voice over LTE (VoLTE) Unknown
Contact List Capacity Depends on system memory
Multiple Numbers Per Contact Email address, Other fields
Contact Groups Yes
Auto Answer No
Voice Activated Dialing Yes
Photo Caller ID Yes
Web / Email / Messaging
Web Browser Yes
Email Client Yes
Email Protocols POP3, IMAP, SMTP, Microsoft Exchange
Additional Email Features -
Messaging SMS, MMS, Google Talk
Push-to-talk (PTT) No
USB Micro-USB 2.0
USB OTG Support No
Infrared No
Bluetooth 3.0
Bluetooth Profiles A2DP, AVRCP, OPP/FTP, HFP
Bluetooth Audio Codecs SBC
WiFi 802.11 a/b/g/n
WiFi Encryption WEP/WPA/WPA2
Mobile Hotspot Yes
Memory Expansion Slot No
PC Synchronization Yes
TV Out No
DLNA Support Yes
Data Tethering Compatibility Yes
Java Applications No
Brew Applications No
ECML / Digital Wallet Yes
Main Camera
41+ megapixels
3x digital
Yes (LED)
Additional Rear Camera Info
Auto focus, Effects, Image stabilization, ISO, Night mode, Panorama, White balance
Video Recording Formats
3GP / 3GPP, 3G2 / 3GPP2, H.264 / AVC, MPEG-4, WMV, ASF, AVI
Video Recording Parameters
Full HD (1920 x 1080 pixels), 30 fps, up to 0 minutes
Front Camera
1+ megapixels
Additional Front Camera Info
Video Recording Parameters
HD (1280 x 720 pixels)
Audio / Video
Audio Playback Yes
Audio Formats AAC, AAC+, eAAC+, MP3, MP4, M4A, WMA Pro, WMA, WAV
Radio Yes (FM)
Video Playback Yes
Video Playback Formats 3GP / 3GPP, 3G2 / 3GPP2, ASF, AVI, H.264 / AVC, MPEG-4, WMV
Streaming Video Yes
External Speakers Yes
Headset Jack 3.5mm
Custom Ringtones Yes
Vibration Alert Yes
Downloadable Ringtones Yes
Ringer ID Yes
Haptic Feedback Vibration Yes
Speakerphone Yes
To-Do / Task List Yes
Calendar Yes
World Clock No
Alarm Yes
Stop Watch No
Timer No
Calculator Yes
Currency Converter No
Document Viewer Yes
Viewable document types XLS, PPT, PPTX, DOC, DOCX, PDF
Weather No
Stocks No
Maps Yes
NotePad Yes
Voice Memos / Recorder Yes
Games Downloadable
Apps Downloadable
Included Software / Apps -
Additional comments Other Names (AKA): Nokia EOS

Related Links Manual (PDF)
Nokia Lumia 1020 Reviews
Where to buy Nokia Lumia 1020
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