HTC Snap

6.1/10 AVG.
RATING



6.1/10
Informr score
The HTC Snap currently has an Informr score of 6.1 out of 10. This score is based on our evaluation of 10 sources including reviews from users and the web's most trusted critics.

The "1-Minute" Review

With HTC’s focus on higher-end touch screen devices such as its Touch line, it’s good to see they haven’t forgotten the tried and true, perennially popular candy bar QWERTY, a design which continues to hold its own as Blackjacks, BlackBerries and others.

I’m referring to the new HTC Snap, which upon first glance looks a little like a morph between a BlackBerry and a Blackjack.

Unfortunately, while HTC is brilliant with its signature line of Touch devices, the HTC Snap falls short because too many other phones do what the Snap does, but better. The four row keypad, for example, consists of keys which, while useable and not unfriendly, lack the dynamic contouring of the more recent BlackBerries. Similarly, the 2.4 inch screen delivers a lackluster experience. It may have qualified two years ago, but today people simply expect more.

That said, it isn’t a bad phone. Call quality is good, navigating is relatively easy and the phone is appealingly slim, which never hurts.

What is most odd is when you compare the size of the HTC Snap against the BlackBerry Curve, the Snap’s dimensions are larger in all but thickness, yet there is no benefit to the extra beef. This is to say that were the Snap providing a better or larger screen, one could argue in favor of increased size. Or if it possessed a feature set that out-performed its competitors, here again I’d tip my hat to the added size.

But alas the HTC Snap does not distinguish itself in a manner that would make it catch fire in the market.

On the upside, HTC did a wonderful job assigning secondary short-cut functions to many keys, making it a breeze to access the camera or your messages. This is a clever and appreciated inclusion.

Rounding out the feature set is GPS, WiFi, Bluetooth and an HTML browser. This phone will get you where you need to go, but in this writer’s opinion, there a more comfortable ways (options) to enjoy the ride.

Final Thought:

HTC rocks when it’s working on its pet projects, but the Snap project appears to have received the interns. It works, its decent, but it is in a tier that offers far better choices.

Review by: Scott Cerullo


Operating system
Windows Mobile
Processor
528 MHz
Screen Size
2.4"
Camera
2+ MP


What the Critics Are Saying...


Mobile Syrup

The HTC Snap is what you can call an affordable smartphone. TELUS has this on a promo now for $0.00 on a 3-year. The Snap runs on Windows Mobile 6.1 and weighs only 120 grams.At first glance the Snap looks like a regular smartphone with a full QWERTY keyboard, and that’s exactly what it is. Th...

- Ian Hardy , Mobile Syrup
CNET

We love the HTC Snap's brilliant keyboard and innovative Inner Circle feature, but it's let down considerably by its short battery life and dated Windows Mobile user interface. Consequently, we can't see many people rushing to swap their BlackBerry for a Snap.

- Frank Lewis, CNET
Phone Scoop

Here is the video review of HTC Snap.

- Eric M. Zeman, Phone Scoop
CNET

The Sprint HTC Snap definitely delivers on the messaging front, and the Inner Circle feature for prioritizing e-mail is quite useful.

- Bonnie Cha, CNET
MobileBurn

In the end, we really like the HTC Snap for Sprint - with one major exception. The phone has a nice keyboard and a good looking, modern design. It has top-notch messaging features, including HTC's neat Inner Circle system. It even has passable photo and music abilities. What more could you ask for f...

- Michael Oryl, MobileBurn


Prices (Where to Buy)




Common Questions


HTC released the Snap on June 26, 2009.


We've got you covered! Download a free PDF copy of the HTC Snap user manual here.


HTC backs up the Snap with a 1 Year parts & labour warranty.


If your Snap has problems and is still within its warranty period, you could contact HTC support or the retailer you purchased the phone from. You'll find HTC's contact information here. If your phone is off warranty and needs repair for a physical problem such as a broken screen or bad battery, you should visit an authorized service centre or a local phone repair shop. You can also connect with others in The Informr Community Forum to find and share answers to questions.



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Quick view

Screen Size
2.4"

The HTC Snap's screen size is 2.4 inches with 320 x 240 pixels resolution.

Processor
528 MHz

There is a Qualcomm MSM7625 528 MHz processor (CPU).

OS

The phone runs on the Windows Mobile 6.1 Standard operating system (OS).

Camera
2+ MP

You can take photos or capture video with the phone's onboard 2+ megapixel camera.

There's no secondary front camera.

Storage
95 MB

Internal memory is 95 MB. An external, MicroSD expansion slot is available for increased storage capacity.

Battery
1500mAh

The phone is powered by a Lithium-Ion (Li-Ion), 1500 mAh battery. HTC's performance ratings are 13.5 days standby time.

HTC Snap Specs

Overview
Release date June 26, 2009
Regions available USA, Canada
Networks
CDMA:
850/1900 MHz
Data:
1xRTT, EV-DO Rev. A
SIM card Yes
Dual SIM No
Operating System Windows Mobile 6.1 Standard

Compare Windows Mobile Smartphones

Processor Qualcomm MSM7625 528 MHz
Internal Flash Memory 95 MB
RAM 192 MB
ROM 256 MB
GPS Type A-GPS
Digital compass No
Flightmode Yes
Hearing Aid Compatible Yes
TTY/TDD Yes
Noise Cancellation No
SAR Head: 1.32 W/kg
Body: 0.39 W/kg
Languages No
Manufacturer Warranty 1 Year
Accessories Included AC Charger, Data Cable, Headset, Manual, Standard Battery
Power & battery
Type Lithium-Ion (Li-Ion)
Battery Capacity 1500 mAh
Removable Battery Yes
Wireless Charging No
Fast Charging No
Video Playback Time Unknown
Internet Use (Wi-Fi) Unknown
Internet Use (Celluar) Unknown
Talk Time Unknown
Standby Time Up to: 13.5 days
Physical Characteristics
Design type Bar
Multi-Use Smart Phone / PDA Yes
Colors Black
Dimensions [H x W x D] 11.4 x 6.3 x 1.4 cm (4.5 x 2.5 x 0.6 in)
Weight 119 grams
Water Resistant / Waterproof Unknown
Rugged design No
IP Rating No
Antenna Type Internal
Changeable Faceplates No
Display / Screen
Type Color
Technology LCD (TFT)
Colors 65k
Resolution 320 x 240 pixels
Pixel density Unknown
Size 2.4 inches
3D No
Secondary Display No
Graphics Yes
Themes Yes
Backlit Illumination Yes
Zoom / Magnification No
Screen Orientation Lock No
Multi-Touch No
Fingerprint-Resistant Coating No
Additional Display Features -
Input / Navigation
Sleep / Wake Key No
Home Key No
Mute Key No
Input Type QWERTY
Navigation Type D-pad
Predictive Text Entry XT9
Physical keyboard No
Voicemail Key Yes
Any Key Answer Yes
Voice Commands Yes
Keypad/Screen Lock Yes
External Volume Control Yes
External Media Playback Controls No
Fingerprint Sensor No
Call Management
Wi-Fi Calling No
Voice over LTE (VoLTE) No
Contact List Capacity Depends on system memory
Multiple Numbers Per Contact Unknown
Contact Groups No
Auto Answer Yes
Voice Activated Dialing Yes
Photo Caller ID Yes
Web / Email / Messaging
Web Browser Yes
Email Client Yes
Email Protocols POP3, IMAP, SMTP, Microsoft Exchange
Additional Email Features -
Messaging SMS, EMS, MMS, IM
Push-to-talk (PTT) No
Connectivity
USB Yes
USB OTG Support No
Infrared No
Bluetooth Yes
Bluetooth Profiles A2DP, AVRCP, BPP, DUN, OPP/FTP, HID, HFP, HSP, PAN
Bluetooth Audio Codecs SBC
WiFi 802.11 b/g
WiFi Encryption Unknown
Mobile Hotspot No
WiMAX No
Memory Expansion Slot Yes
Expansion Slot Info MicroSD
PC Synchronization Yes
TV Out No
DLNA Support No
NFC No
UMA Support No
Data Tethering Compatibility No
Java Applications Yes
Brew Applications No
ECML / Digital Wallet No
PictBridge No
Camera
Main Camera
Aperture
Unknown
Resolution
2+ megapixels
Dual lens
No
Zoom
Yes
Flash
No
Additional Rear Camera Info
Brightness control, Self-timer, White balance
Video Recording Formats
3GP / 3GPP, H.264 / AVC, MPEG-4, WMV
Video Recording Parameters
CIF (352 x 288 pixels)
Front Camera
Zoom
No
Additional Front Camera Info
No
Video Recording Parameters
Audio / Video
Audio Playback Yes
Audio Formats MIDI, MP3, WMA, WAV
Radio No
Video Playback Yes
Video Playback Formats 3GP / 3GPP, H.264 / AVC, MPEG-4, WMV
Mobile TV No
Streaming Video No
External Speakers No
Headset Jack Other / proprietary
Custom Ringtones No
Vibration Alert Yes
Downloadable Ringtones Yes
Ringtone Composer No
Ringer ID Yes
Haptic Feedback Vibration No
Speakerphone Yes
Apps
To-Do / Task List Yes
Calendar Yes
World Clock No
Alarm Yes
Stop Watch No
Timer No
Calculator Yes
Currency Converter No
Viewable document types No
Weather Yes
Stocks Yes
Maps Yes
NotePad Yes
Voice Memos / Recorder Yes
Games Downloadable
Apps No ()
Included Software / Apps Microsoft Office Mobile (Word, Excel, PowerPoint)
More
Additional comments Other Names (AKA): HTC S511, Willow, Cedar

-
Related Links Manual (PDF)
HTC Snap Reviews
Where to buy HTC Snap
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Critic Reviews


Mobile Syrup

Makes you that much more productive

from Mobile Syrup

The HTC Snap is what you can call an affordable smartphone. TELUS has this on a promo now for $0.00 on a 3-year. The Snap runs on Windows Mobile 6.1 and weighs only 120 grams.

At first glance the Snap looks like a regular smartphone with a full QWERTY keyboard, and that’s exactly what it is. The only thing really special about the Snap is that it comes with HTC’s “Inner Circle”. This allows you to somewhat customize your e-mail on the device with a select group of people. Once you press the button (beside the camera on the keypad), this Inner Circle menu shows all the e-mails of your group so you don’t need to search your device for them. Makes you that much more productive.

The Snap can do all your e-mail, text messaging (maximum number of character is 130). The full QWERTY keyboard is nicely designed and the keys are well spaced out. There are dedicated buttons for messaging, camera and the “Inner Circle” button. Also on the front of the Snap you have a dedicated home, back, call and end keys. The directional pad is basic but gets the job done. Honestly the Snap is a joke to use and e-mail is a breeze to set up....

More

The HTC Snap is what you can call an affordable smartphone. TELUS has this on a promo now for $0.00 on a 3-year. The Snap runs on Windows Mobile 6.1 and weighs only 120 grams.

At first glance the Snap looks like a regular smartphone with a full QWERTY keyboard, and that’s exactly what it is. The only thing really special about the Snap is that it comes with HTC’s “Inner Circle”. This allows you to somewhat customize your e-mail on the device with a select group of people. Once you press the button (beside the camera on the keypad), this Inner Circle menu shows all the e-mails of your group so you don’t need to search your device for them. Makes you that much more productive.

The Snap can do all your e-mail, text messaging (maximum number of character is 130). The full QWERTY keyboard is nicely designed and the keys are well spaced out. There are dedicated buttons for messaging, camera and the “Inner Circle” button. Also on the front of the Snap you have a dedicated home, back, call and end keys. The directional pad is basic but gets the job done. Honestly the Snap is a joke to use and e-mail is a breeze to set up.

Read full review

Less

CNET

Decent device, but we don't think it'll lure many BlackBerry users away from their handsets

from CNET

We love the HTC Snap's brilliant keyboard and innovative Inner Circle feature, but it's let down considerably by its short battery life and dated Windows Mobile user interface. Consequently, we can't see many people rushing to swap their BlackBerry for a Snap.

Read full review

We love the HTC Snap's brilliant keyboard and innovative Inner Circle feature, but it's let down considerably by its short battery life and dated Windows Mobile user interface. Consequently, we can't see many people rushing to swap their BlackBerry for a Snap.

Read full review

Less

Phone Scoop

Reasonably big screen, full QWERTY keyboard, good hardware

from Phone Scoop

Here is the video review of HTC Snap.

Read full review

Here is the video review of HTC Snap.

Read full review

Less

CNET

Snappy performance and good messaging features

from CNET

The HTC Snap for Sprint offers snappy performance and good messaging features, but the smartphone's plastic build and lack of Wi-Fi don't justify the price.

Read full review

The HTC Snap for Sprint offers snappy performance and good messaging features, but the smartphone's plastic build and lack of Wi-Fi don't justify the price.

Read full review

Less

MobileBurn

Is not going to wow anybody with its specifications, but is ready for heavy messaging duties

from MobileBurn

In the end, we really like the HTC Snap for Sprint - with one major exception. The phone has a nice keyboard and a good looking, modern design. It has top-notch messaging features, including HTC's neat Inner Circle system. It even has passable photo and music abilities. What more could you ask for from a phone?

Good call audio would be one thing.

If you live, work, and play in a fairly strong Sprint signal area, then there's little to worry about. The call audio is quite good in such environments. But for those of us in fringe areas, you are probably going to want to give the Snap a miss, in spite of its otherwise great properties. We're going to give the HTC Snap for Sprint a "Recommended" rating, but with strong reservations. If you are more about data than voice or live in a good area, you'll love the device. Otherwise, your friends might not be so eager to see your name on the caller ID screen....

More

In the end, we really like the HTC Snap for Sprint - with one major exception. The phone has a nice keyboard and a good looking, modern design. It has top-notch messaging features, including HTC's neat Inner Circle system. It even has passable photo and music abilities. What more could you ask for from a phone?

Good call audio would be one thing.

If you live, work, and play in a fairly strong Sprint signal area, then there's little to worry about. The call audio is quite good in such environments. But for those of us in fringe areas, you are probably going to want to give the Snap a miss, in spite of its otherwise great properties. We're going to give the HTC Snap for Sprint a "Recommended" rating, but with strong reservations. If you are more about data than voice or live in a good area, you'll love the device. Otherwise, your friends might not be so eager to see your name on the caller ID screen.

Read full review

Less

SmartphoneDaily

HTC Snap is a decent business device

from SmartphoneDaily

It comes with a full qwerty thumbboard plus all the expected specs: wi-fi, HSDPA, GPS etc., plus one stand-out software feature which HTC calls Inner Circle.

Having spent some time with a near-final Snap over the last couple of days, here are my thoughts on what you can expect from this new Windows smartphone.

Read full review

It comes with a full qwerty thumbboard plus all the expected specs: wi-fi, HSDPA, GPS etc., plus one stand-out software feature which HTC calls Inner Circle.

Having spent some time with a near-final Snap over the last couple of days, here are my thoughts on what you can expect from this new Windows smartphone.

Read full review

Less



User Reviews


Not so good.

Very limited functionality, might be because of windows OS. Alarm is not good. Cannot customize your main screen, having very limited functionality. Limited application for download. I brought it so that I can use it for my official purpose. Email doesn't get downloaded automatically if there is an...More
Very limited functionality, might be because of windows OS. Alarm is not good. Cannot customize your main screen, having very limited functionality. Limited application for download. I brought it so that I can use it for my official purpose. Email doesn't get downloaded automatically if there is an issue with certificate. Everytime you have go and download it manually. Communicator is missing, cannot download it from market place. Cannot keep SMS filter and Call filter for blocking user.... list goes on ...... All limited functionality Might be because of Windows OS which is not good. My Samsung cheap phone has more functionality than this. Less
Phonedog

okay phone by far not the best

from Phonedog
Pro: nice sound quality nice screen and camera beautiful form factor inner circle was a great idea. web browser Con: plastic feel, keyboard way to small for average size hands, space bar off center, no track ball,menu was is annoying screen could have been larger Using experience: 5 days What to...More
Pro: nice sound quality nice screen and camera beautiful form factor inner circle was a great idea. web browser Con: plastic feel, keyboard way to small for average size hands, space bar off center, no track ball,menu was is annoying screen could have been larger Using experience: 5 days What to say about the snap, well it is a gorgeous looking phone with massive potential if the designers would have went back and made both the screen and the keyboard bigger, removed the D-pad and in it's place a track ball. The fact that the space bar is offset infuriates me, I find my self hitting the Question mark all the time, also What was the point of caps if you hit shift twice it will stay in caps. the screen is nice not top of the line but nice, if the people at HTC will read the reviews and make the changes it would be an amazing phone maybe even a nice touch screen. the buttons on the keyboard are soooo cramped it bothers me a lot. I hit O's when I am trying to hit I's. it kind of reminded me of a nice black berry knock off, but with a smart phone I think htc has to step it up just a little bit with this phone, otherwise the phone has been great. call and sound quality is great. I would recommend this phone to business people who will need a calendar and other mobile programs but I will not recommend to people with big hands from experience it is hard to type with. good but not close to being flawless. Less

HTC S521 Unlocked GSM Smartphone

This is great phone I moved from Blackberry to HTC and couldn't be happer its easy to type its good size screen and over all great phone I got the S521 which is the GSM Model from here http://www.selectgsm.com/htc-snap-s521-unlocked-phone-mobile-phone-pr-16899.html
Amazon

An easy to use smartphone.

from Amazon
The HTC Snap fixes everything I didn't like about the HTC Touch Pro. I traded my HTC Touch Pro for the Snap because I didn't care for the user interface and found myself frustrated with simple tasks like placing a call, or sending a text message. The HTC Snap has an intuitive design similar to a the o...More
The HTC Snap fixes everything I didn't like about the HTC Touch Pro. I traded my HTC Touch Pro for the Snap because I didn't care for the user interface and found myself frustrated with simple tasks like placing a call, or sending a text message. The HTC Snap has an intuitive design similar to a the original BlackBerry without the trackwheel. It's easy to navigate to make a call, send a text message, surf the web, or play a game. It's not bulky like other smartphones, and has a thin profile. Yet, it's not too small to use. The integrated keyboard is easy to use, unlike pullout keyboards like on the Mogul and HTC Touch Pro. The snap also performed better when configuring my Microsoft Exchange Over the Air Active-Sync configuration. It automatically downloaded my server settings after I provided my email address and password. The HTC Touch Pro required manual configuration. My only wish from the Snap is support for WIFI. Less

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