NOTE: This model is discontinued and may no longer be available to purchase new. See the latest cell phones or compare used prices.

HTC Touch Diamond review

5.4/10 AVG.
RATING



5.4/10
Informr score
The HTC Touch Diamond currently has an Informr score of 5.4 out of 10. This score is based on our evaluation of 35 sources including reviews from users and the web's most trusted critics.

Somewhere up in the rarified air, where Arabica coffee beans are grown, I think, there is a short list of highly anticipated phones that drift down, one by one, to us mere mortals.

One of them is the HTC Touch Diamond (TD). Long-awaited, backed by a highly respected name, the Touch Diamond does not disappoint.

Unlike many supposed “iPhone Killers”, the TD is an extremely well made device that uses TouchFLO 3D technology to allow the user a full “touch” experience.

One key difference between the TD and the iPhone is the OS. The Touch Diamond uses Windows Mobile for its OS, a more open system, if not slightly more awkward than its iPhone counterpart.

If you are just dying for a touchscreen phone with some horsepower, the HTC Touch Diamond may be just the device for you. It boasts a 3.2 MP camera, so those UFO pix will be super crisp and finally put a rest to all that crazy speculation.

It commands 4GB of internal memory, fully user accessible. The downside here is that there is no additional, removable memory option. However, the supplied 4GB is enough to give you plenty of storage space for your music, pix and applications.

Perhaps most striking about the HTC Touch Diamond is the UI. HTC has gone to considerable lengths to overhaul the UI to the point where you almost don’t even realize you are using a Windows-based machine. Beautiful animations enhance your interaction at every turn, powered by a 528 MHz Qualcomm processor. The exchange rate means this could do well against a Mustang GT Cobra.

As for functionality, it’s time to stop mentioning the clock and calendar. This phone can handle your lifestyle, unless your Paris Hilton.

For looks, capability, usability, functionality, this is one phone that really delivers.

No buyer’s remorse here.

Enjoy


Operating system
Windows Mobile
Processor
528 MHz
Screen Size
2.8"
Camera
3+ MP


What the Critics Are Saying...


GSMArena

Well, even the best diamond specimens have imperfections, whether they are visible to the naked eye or less so. Yet, last time we checked they were still quite worth it. The situation is a bit similar with HTC's own precious stone.The Touch Diamond has revolutionary size and design, topped with unsu...

- GSMArena team, GSMArena
Phone Scoop

The Touch Diamond combines style and the powerful Windows Mobile platform that many business users need with the HTC TouchFLO 3D user interface. The Diamond does make a few concessions, however, that are sure to put some potential users off.

- Eric M. Zeman, Phone Scoop
MobileBurn

While we haven't given it the complete thrashing that we usually subject cell phones to, we have every confidence that the HTC Touch Diamond for Sprint will impress people. It has a slick top-level user interface and is jam-packed with features. We find the new design to be better than that of the o...

- Michael Oryl, MobileBurn
All Things Digital

Even with the Diamond’s stylus, the keyboard felt small and cramped. Using just your fingertips was next to impossible.

- Walt Mossberg, All Things Digital


Prices (Where to Buy)




Common Questions


HTC released the Touch Diamond on May 6, 2008.


We've got you covered! Download a free PDF copy of the HTC Touch Diamond user manual here.


HTC backs up the Touch Diamond with a 1 Year parts & labour warranty.


If your Touch Diamond has problems and is still within its warranty period, you could contact HTC support or the retailer you purchased the phone from. You'll find HTC's contact information here. If your phone is off warranty and needs repair for a physical problem such as a broken screen or bad battery, you should visit an authorized service centre or a local phone repair shop. You can also connect with others in The Informr Community Forum to find and share answers to questions.




Resources


Manuals / User Guides Helpful Links Share / Embed

Maybe one of your friends will find this review helpful? Please help us spread the word.

Quick view

Screen Size
2.8"

The HTC Touch Diamond's screen size is 2.8 inches with x pixels resolution.

Processor
528 MHz

There is a Qualcomm MSM7201 528 MHz processor (CPU).

OS

The phone runs on proprietary operating system firmware.

Camera
3+ MP

You can take photos or capture video with the phone's onboard 3+ megapixel camera.

There is also a secondary front facing camera useful for video chat and self portraits.

Storage
4 GB

Internal memory is 4 GB. An external, MicroSD (up to 4 GB) expansion slot is available for increased storage capacity.

Battery
900mAh

The phone is powered by a Lithium-Ion (Li-Ion), 900 mAh battery. HTC's performance ratings are 12 days standby time, 330 minutes.

Touch Diamond Specs

Overview
Release date May 6, 2008
Regions available Canada
Networks
GSM:
850/1800/1900 MHz
UMTS:
900/2100 MHz
Data:
GPRS, EDGE, HSDPA
variations
SIM card Yes
Dual SIM No
Operating System

Compare Windows Mobile Smartphones

Processor Qualcomm MSM7201 528 MHz
Internal Storage 4 GB
RAM 192 MB
ROM 256 MB
GPS Type A-GPS
Digital compass No
Flightmode No
Hearing Aid Compatible Yes
TTY/TDD No
Noise Cancellation No
SAR Head: 1.38 W/kg
Languages No
Manufacturer Warranty 1 Year
Accessories Included AC Charger, Manual, Standard Battery
Power & battery
Type Lithium-Ion (Li-Ion)
Battery Capacity 900 mAh
Removable Battery Yes
Wireless Charging No
Fast Charging No
Video Playback Time Unknown
Internet Use (Wi-Fi) Unknown
Internet Use (Celluar) Unknown
Talk Time Up to: 330 minutes
Standby Time Up to: 12 days
Physical Characteristics
Design type Bar
Multi-Use Smart Phone / PDA Yes
Colors Black
Dimensions [H x W x D] 10.2 x 5.1 x 1.4 cm (4 x 2 x 0.6 in)
Weight 110 grams
Water Resistant / Waterproof Unknown
Rugged design No
IP Rating No
Antenna Type Internal
Changeable Faceplates No
Display / Screen
Type Color
Technology LCD (TFT)
Colors 65k
Resolution x pixels
Pixel density Unknown
Size 2.8 inches
3D No
Secondary Display No
Sensors Motion / Accelerometer
Graphics Yes
Themes No
Backlit Illumination Yes
Zoom / Magnification No
Screen Orientation Lock No
Multi-Touch No
Fingerprint-Resistant Coating No
Additional Display Features -
Input / Navigation
Sleep / Wake Key No
Home Key No
Mute Key No
Input Type Touchscreen
Navigation Type Touchscreen
Predictive Text Entry T9
Physical keyboard No
Voicemail Key No
Any Key Answer Yes
Voice Commands Yes
Keypad/Screen Lock Yes
External Volume Control Yes
External Media Playback Controls No
Fingerprint Sensor No
Call Management
Wi-Fi Calling No
Voice over LTE (VoLTE) No
Contact List Capacity Depends on system memory
Multiple Numbers Per Contact Unknown
Contact Groups No
Auto Answer Yes
Voice Activated Dialing Yes
Photo Caller ID Yes
Web / Email / Messaging
Web Browser Yes
Email Client Yes
Email Protocols POP3, IMAP, SMTP
Additional Email Features -
Messaging SMS, EMS, MMS, IM
Push-to-talk (PTT) No
Connectivity
USB Yes
USB OTG Support No
Infrared Yes
Bluetooth Yes
Bluetooth Profiles A2DP, AVRCP, DUN, OPP/FTP, HFP, HSP
Bluetooth Audio Codecs SBC
WiFi 802.11 b/g
WiFi Encryption Unknown
Mobile Hotspot No
WiMAX No
Memory Expansion Slot Yes
Expansion Slot Info MicroSD (up to 4 GB)
PC Synchronization Yes
TV Out No
DLNA Support No
NFC No
UMA Support No
Data Tethering Compatibility No
Java Applications No
Brew Applications No
ECML / Digital Wallet No
PictBridge No
Camera
Main Camera
Aperture
Unknown
Resolution
3+ megapixels
Dual lens
No
Zoom
Yes
Flash
No
Additional Rear Camera Info
Auto focus
Video Recording Formats
3GP / 3GPP, MPEG-4
Video Recording Parameters
Front Camera
Zoom
Additional Front Camera Info
VGA
Video Recording Parameters
Audio / Video
Audio Playback Yes
Audio Formats MP3, AAC+, AAC, WMA, WAV
Radio Yes
Video Playback Yes
Video Playback Formats 3GP / 3GPP, MPEG-4
Mobile TV No
Streaming Video Yes
External Speakers No
Headset Jack Other / proprietary
Custom Ringtones No
Vibration Alert Yes
Downloadable Ringtones Yes
Ringtone Composer No
Ringer ID Yes
Haptic Feedback Vibration No
Speakerphone Yes
Apps
To-Do / Task List Yes
Calendar Yes
World Clock No
Alarm Yes
Stop Watch No
Timer No
Calculator Yes
Currency Converter No
Viewable document types No
Weather Yes
Stocks No
Maps Yes
NotePad Yes
Voice Memos / Recorder Yes
Games Downloadable
Apps
Included Software / Apps Microsoft Office Word, Excel, PowerPoint Mobile
More
Additional comments Other Names (AKA): HTC Diamond

-
Related Links Manual (PDF)
HTC Touch Diamond Reviews
Where to buy HTC Touch Diamond
Suggest a correction

Own this phone?

Help inform others by sharing your experience with HTC Touch Diamond

Rate It:

Critic Reviews


GSMArena

Revolutionary size and design, topped with unsurpassed touch functionality among Windows Mobile devices

Well, even the best diamond specimens have imperfections, whether they are visible to the naked eye or less so. Yet, last time we checked they were still quite worth it. The situation is a bit similar with HTC's own precious stone.

The Touch Diamond has revolutionary size and design, topped with unsurpassed touch functionality among Windows Mobile devices. The VGA display, the rich communications package and the excellent software bundle make the Touch Diamond a real gem. The unique magnetic stylus and the generous 4GB of built-in storage do add to the allure of this compact fella...

More

Well, even the best diamond specimens have imperfections, whether they are visible to the naked eye or less so. Yet, last time we checked they were still quite worth it. The situation is a bit similar with HTC's own precious stone.

The Touch Diamond has revolutionary size and design, topped with unsurpassed touch functionality among Windows Mobile devices. The VGA display, the rich communications package and the excellent software bundle make the Touch Diamond a real gem. The unique magnetic stylus and the generous 4GB of built-in storage do add to the allure of this compact fella.

But we already warned you the Diamond we're dealing with is not perfect. We expected better sunlight legibility of the VGA display. The edges of the impractical back panel started to wear off in two weeks or so. And finally, the lack of a memory card simply takes the allure away. We would have gladly traded the 4 gigs worth of storage for a simple hot-swappable microSD card slot.

A 3.5 mm audio jack would have also been welcome, as the supplied stereo headset simply doesn't cut it for music on-the-go. The camera also suffers from the back panel design, which ruins sharpness, contrast and resolution.

As you see, in diamond terms this handset is a delicate balance of high carat and imperfections. The Touch Diamond is a crossover product that will most probably convert new believers to Windows Mobile, but would probably fail to raise itself in the demanding eyes of hard-core PocketPC devotees. Most of them will probably go for the HTC Touch Pro, for its hardware five-row QWERTY keyboard, TV-out port, beefier battery and, of course, a microSD card slot.

To wrap up, HTC Touch Diamond is far from the uber device but it managed to win our hearts with its slick exterior and sufficient skill. There must be enough people out there to believe diamonds are forever and the HTC Touch Diamond delivers pretty much all there is to deliver.

Read full review

Less

Phone Scoop

A solid but not stellar Windows Mobile device

from Phone Scoop

The Touch Diamond combines style and the powerful Windows Mobile platform that many business users need with the HTC TouchFLO 3D user interface. The Diamond does make a few concessions, however, that are sure to put some potential users off.

Read full review

The Touch Diamond combines style and the powerful Windows Mobile platform that many business users need with the HTC TouchFLO 3D user interface. The Diamond does make a few concessions, however, that are sure to put some potential users off.

Read full review

Less

MobileBurn

Jam-packed with features

from MobileBurn

While we haven't given it the complete thrashing that we usually subject cell phones to, we have every confidence that the HTC Touch Diamond for Sprint will impress people. It has a slick top-level user interface and is jam-packed with features. We find the new design to be better than that of the original, and are glad of the larger battery that it contains. Text input is still a bit of a mixed bag, as it was with the original, so people really should spend some time in a Sprint shop with the device before plunking down their hard earned cash.

It's a good solid device for people that want something touchable, but perhaps need the business sense that a Windows Mobile device provides. We give it an easy "Recommended" rating...

More

While we haven't given it the complete thrashing that we usually subject cell phones to, we have every confidence that the HTC Touch Diamond for Sprint will impress people. It has a slick top-level user interface and is jam-packed with features. We find the new design to be better than that of the original, and are glad of the larger battery that it contains. Text input is still a bit of a mixed bag, as it was with the original, so people really should spend some time in a Sprint shop with the device before plunking down their hard earned cash.

It's a good solid device for people that want something touchable, but perhaps need the business sense that a Windows Mobile device provides. We give it an easy "Recommended" rating

Read full review

Less

All Things Digital

HTC Can’t Disguise Windows Mobile Flaws

from All Things Digital

It is exciting to think about other mobile-phone companies giving better software a real try, especially those that attempt to improve Windows Mobile. But HTC’s Touch Diamond doesn’t hide the outdated operating system well enough or often enough for a user to want to buy a whole new mobile device.

Read full review

It is exciting to think about other mobile-phone companies giving better software a real try, especially those that attempt to improve Windows Mobile. But HTC’s Touch Diamond doesn’t hide the outdated operating system well enough or often enough for a user to want to buy a whole new mobile device.

Read full review

Less



User Reviews


i can't believe i haven't thrown it against the wall yet

this phone truly sucks and i am stuck in a contract with it. biggest mistake i ever made regarding a cell phone. for one thing, i can't stand the touch screen - it freezes and when a call comes in, more than half the time i can't answer it - the phone will continue to ring regardless of the caller han...More
this phone truly sucks and i am stuck in a contract with it. biggest mistake i ever made regarding a cell phone. for one thing, i can't stand the touch screen - it freezes and when a call comes in, more than half the time i can't answer it - the phone will continue to ring regardless of the caller hanging up and I have to remove the battery to shut it off everytime this happens. god forbid i ever have an emergency because it takes at least six minutes to turn the damn thing back on and ready to use. i set the alarms to ring and it'll ring about 75% of the time. the other 25% it just won't ring - the little lights come on sometimes, but this isn't enough to wake me up or remind me of anything if it isn't in my line of view at the time. i could probably go on and on about this phone. i think it should be recalled and customers get their money back. Less

Do not buy this phone!

I go into a fiery rage at least nce a day using this phone. I would prefer a phone from 10 years ago rather than this one. Unfortunately, I am locked into a contract- otherwise i would have ditched it a month after i bought it. I wish i had written down all the things that drive me nuts about this phon...More
I go into a fiery rage at least nce a day using this phone. I would prefer a phone from 10 years ago rather than this one. Unfortunately, I am locked into a contract- otherwise i would have ditched it a month after i bought it. I wish i had written down all the things that drive me nuts about this phone, but a few are: -The phone often gets confuzed- if i am doing something and a call comes in, the screen to answer the call doesn't always come up, so i cant answer the call, i have to wait until i get a voicemail and call back. -The screens are slow to move to each other, internet is useless. -The alarm is ridiculous, very difficult to use and the icons are so small you have to get the stylus out to snooze or turn the alarm off. -imagine doing this while half asleep. Very frustrating. It also takes a couple screens to do this, it is not a simple tap on the side of the phone as many other phones use. -everything is small. Icons are so small. -Phone does not always charge when plugged in Save yourself some money and frustration and buy a different phone. Less

please!!

nice look , compac size , BUT no battery life , unstable OS, it will bug on you , and stop ,,,or simply freeze Way over heat !! during long talk ,,,way to hot . !! almost funny how hot it gets. OS is totaly not fuctional ,,the touch flow!! Piece of shit.. just try to get your messages is a jumnastic...More
nice look , compac size , BUT no battery life , unstable OS, it will bug on you , and stop ,,,or simply freeze Way over heat !! during long talk ,,,way to hot . !! almost funny how hot it gets. OS is totaly not fuctional ,,the touch flow!! Piece of shit.. just try to get your messages is a jumnastic,,,,of power on ,,to key lock ,,,et alouette... worst signal ,,ever . speaker is not loud anought , ( if not into a quiet room ,,forget it ) basicly,,,this is just a toy ,,to kinda play with . a gave it away to my kids to listen music with ,,,and they don't even use it ,...a asked them why.. and they said it was to complicated ,,,and no battery life ., to long to sink....HIHIH... think of it -no battery -no good signal -over heats -cheap speaker -OS keeps bugging for no reason don't wory ,,,it will not get better with time ,,,and it is not your fault ,,just get rid of it . and please dont give to a friend not a good idear... anyway , ive been using phones intensevly for 15 years....and ,,,this one it quote ,,,MY WORST PICK!! Less
This phone is basically total dogshit. -UI is painfully slow -crashes a lot -drops calls every once in a while -internet browsing is terrible and takes forever compared to the iPhone and others I've had it for a year and it just crapped out on me. I have an HTC 5800 as a loaner and not surprisingly it excels at being terrible in the same areas.
This phone is basically total dogshit. -UI is painfully slow -crashes a lot -drops calls every once in a while -internet browsing is terrible and takes forever compared to the iPhone and others I've had it for a year and it just crapped out on me. I have an HTC 5800 as a loaner and not surprisingly it excels at being terrible in the same areas. Less

Not really loving this phone...

Well, I got this phone about 6 moths ago, and when I bought it, I thought it was the phone for me. I have an iPod touch, so I'm used to using touch-screen technology, or so I thought. My biggest problem with this phone is the touch screen. Texting on it is a nightmare, and the little stylus that c...More
Well, I got this phone about 6 moths ago, and when I bought it, I thought it was the phone for me. I have an iPod touch, so I'm used to using touch-screen technology, or so I thought. My biggest problem with this phone is the touch screen. Texting on it is a nightmare, and the little stylus that comes with it is even worse to use. The screen is ridiculously small and it's difficult to zoom (on the Internet, etc.). The lock on this phone is stupid, it never stays locked. It doesn't matter if it's a phone call coming in, a text, or an e-mail, as soon as it comes through the phone unlocks. All the other times I use it, the touch screen isn't sensitive enough. However, when it unlocks, the screen is EXTRA sensitive and will start navigating the UI while it's in your pocket. The non-touch buttons are horrible as well, sometimes they work, other times they don't. Sometime I'll press the home button after a call and I'll start calling the person I just hung up on. The operating system is really nice, I love the HTC OS, but other than that, I think HTC really fell short on the mark with this phone. Next time, I'm doing more research before I buy one of their products. Less

Love2Hate.

I spent two weeks researching this phone when it first came out. I wanted it so badly... Until I got it. -The battery sucks. -The "Lock" screen works, until someone calls. Any little touch answers the call while it's in my pocket. And then since the person hangs up, the "Lock" is now completely off;...More
I spent two weeks researching this phone when it first came out. I wanted it so badly... Until I got it. -The battery sucks. -The "Lock" screen works, until someone calls. Any little touch answers the call while it's in my pocket. And then since the person hangs up, the "Lock" is now completely off; allowing the slightest touch to access anything. -The speaker phone has great quality - it's such a shame that the speaker itself had to blow up. -The touch screen is very amusing, until it decides to stop working. -The look of it is awesome, though the back of it likes to slide off a lot. -The camera has such great quality, yet it wont let me upload the program in order to download the pictures onto my phones. -And now, THE PHONE WONT EVEN TURN ON AT ALL. ETC! - believe it or not. And what's worse; I bought the phone last Jan.31st. In June, it broke. Still haven't been able to get it fixed and have been stuck with the phone I had previous to the HTC Touch Diamond. Problem is, the reason I bought the Diamond in the first place, was beacuse this one is broken! Ugh... Less

Htc touch diamond

I got my cellphone for about 8 months now and ever since i got it on the first day my phone`s speaker blew while talking to my friend and in the next week my battrey broke and started leaking abought starting 1 mounth ago my phones been calling my whole contact list and every ones been calling me back...More
I got my cellphone for about 8 months now and ever since i got it on the first day my phone`s speaker blew while talking to my friend and in the next week my battrey broke and started leaking abought starting 1 mounth ago my phones been calling my whole contact list and every ones been calling me back really annoyed and it does all the calls at one time because i cant even hand up for like a minut because its that slow when it does it my youtube lags out my earphones from working i gotten about 3 of then no lie its in bells system AND THEY have the worse service because they say you can get another phone during the first 30 days you get it but when i went back they never let me insted they gave me a rental and sent my phone for fixing WITCH took 2 months to fix AND they never fixed the problams. and worst of all they never wonna excange it for a phone that works proper I CAN go on for ever. Less

fun but not useful

The TouchFlow is neat, texting is easy, browser is acceptable, battery is always seems to be dead. Most of the features of this phone are fun, however, as a phone it is terrible, unless you are outside and away from buildings you have virtually no service, and the difference between 2 bars and full bar...More
The TouchFlow is neat, texting is easy, browser is acceptable, battery is always seems to be dead. Most of the features of this phone are fun, however, as a phone it is terrible, unless you are outside and away from buildings you have virtually no service, and the difference between 2 bars and full bars is very noticible by the person on the other end. I can deal with this phone since for the most part I'm using it as a gadget, however whenever I try to use the phone as a phone, I want to toss it agaist a brick wall. Do not get this phone if you are one of those people that are always on your phone. Do not fall into the salesman's web of lies like I did. Less

Was considering purchasing...

I appreciate the honesty of those who have rated this device's functionality. I was considering the purchase of this device this week, the style does catch the eye... and then Customer Service turned one on for me. This is not user friendly at all and from past experience with HTC and ActiveSync, yes I...More
I appreciate the honesty of those who have rated this device's functionality. I was considering the purchase of this device this week, the style does catch the eye... and then Customer Service turned one on for me. This is not user friendly at all and from past experience with HTC and ActiveSync, yes I will be staying away from this one. As for those who rated this 10/10, nice try with the glaringly obvious sales pitches. Thanks. Less

Fun, for a while. then, not so much.

i've had this phone for about 10 months now. initially i loved it because it was fresh, it was flashy and it was really (i thought) easy to use. want to use google maps? no problem. want to use latitude? no problem. want to upload a couple albums? easy. want to use the nifty youtube app? oh... wait. it...More
i've had this phone for about 10 months now. initially i loved it because it was fresh, it was flashy and it was really (i thought) easy to use. want to use google maps? no problem. want to use latitude? no problem. want to upload a couple albums? easy. want to use the nifty youtube app? oh... wait. it froze. like every time i tried to use the app. going to US? better find a way to turn off every cursed automatic data updating app because rogers is going to screw you otherwise. once i figured how to do that (and i'm not a novice when it comes to electronics) i couldn't turn them all back on. doesn't that make a lot of sense? anyway, enter the next problem. the screen would lose alignment every so often. i wasn't stabbing it or anything, i would just take it out of my pocket and pressing the left side would activate the right. eventually it lost the alignment for good. like i couldn't use my phone. great. so i sent it back to rogers. they sent me a new one. a french language one. did you know that the phone has hardwired language settings? well now you do. and far be it from rogers to automatically send me a new one for their own mistake. no sir, they "accidentally" made it so my french phone had to be sent to them first, though they told me i would get my english phone first, so i could send the french one back in the included box. so i eventually figure that one out by using up my gf's minutes calling them for like an hour and a half talking to various incompetents before finding a couple decent individuals willing to do more than just throw a ticket up and hope for the best. well it's been almost five weeks since my broken phone left my house. called them last night to be like, you know, what the hell dudes? and they go, oh it's out of stock. and i go you know, i actually asked that exact question that time. and they (this person was actually very helpful) go well let me check in on that. the track and trace department screwed up. again. there's a warehouse full of the damned things. they say it got sent out today. they say that, but the track record begs othewise. if i didn't hate bell so much i'd switch. cursed monopolies. anyway, the phone is sub par, and rogers blows. but less than bell. i'm getting an iphone in four months when my hardware upgrade comes through. or maybe i'll just buy a regular, simple flip phone. maybe that's the answer. or there's always the n95. the sri lankans i work with are all about that phone. Less

Touch Diamond Videos