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How to stop MetroPCS autopay?

I cancelled my autopay with metro pcs but they billed my credit card anyway.. What can I do




To stop MetroPCS autopay, you can follow these steps:

  1. Call MetroPCS customer service at 1-888-863-8768 or dial 611 from your MetroPCS phone.
  2. Follow the prompts to reach a representative.
  3. Inform the representative that you want to cancel autopay for your MetroPCS account.
  4. Provide any required information to verify your identity.
  5. Follow any additional instructions provided by the representative to complete the process.

Alternatively, you can also visit a MetroPCS store and speak to a representative in person to stop autopay for your account.


Hi Michael. Can you check again on your MetroPCS account if your credit card info is removed? Maybe you were able to remove it but not save the changes.



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