My phone kept randomly turning itself off, despite the battery being perfect. This morning it turned off again but now it won't turn back on no matter what I do
There are several potential causes for your phone to keep on turning off.
Here's what you can do:
Download the latest software update
- There could be a bug on your phone's current software. Download the latest one if it's available.
Remove memory card
- There could be a corrupted file. Delete that file first then check put it back in. Check if your phone will still turn off for no reason.
Perform factory reset
- As a last resort, do a factory reset. Just make sure you've got your files and contacts backed up.