Why won't my Samsung Galaxy Light charge?

I have the galaxy light from T mobile I've only had the phone for three months & the battery percentage will pause and then when i charge it it says battery disconnected and won't charge. T mobile said buy a new battery but there are absolutely none online. A t mobile representative just gave me a battery from a return phone so I left the store thinking I was good but no it's doing the same thing.

I have the same problem and when I did all the things Carl said to try I did but it still doesn't work

Hi there. Have you tried charging using a different charging? Charging on a different wall socket? A different data cable then connect to a PC? If you haven't, try it first then let me know how it goes.

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