Why is the reception on the Kyocera Hydro Wave weak and drop calls a lot?

I bought this phone because my other phone kept dropping calls and freezing and the lady told me that it was a really good phone and I went and spent $57.00 on this phone. My friend bought the same phone as me. What is up with these phones. Can you help me?

Are you sure it's not your networks coverage weak on your area?

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