I don't feel they are vert helpful or nice to me. They have been doing this to me for 3 years now. I always paid my bill on time or a week ahead, don't deserve being treated unfair.
I changed my account from monthly to a prepaid account,I spent nearly 3 hrs on Saturday and kept getting the run around .Today Iwas told to get a sim card so i could activte my phone, Iget nothing but the run around again todayI was told that to enter my Sim card it would cost me $8 .Where do you get all these brainy people? I'm getting
to the point of telling you to stuff and go to another provider.